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Wyndham San Antonio Riverwalk

3.5 of 5
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111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
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Wyndham San Antonio Riverwalk
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1,310 Reviews from our TripAdvisor Community

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Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for one night while at a cheer competition. We paid $149 for the room for 2 queen beds. After checking in at about 6, we returned at midnight to find that the air conditioner wasn't working. We called the front and after about 30 minutes we finally got relocated to another 2 rooms on the 17th floor.... More 

Helpful?
Thank Jennifer H
Germantown, Maryland
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel for business. The staff is among the friendliest I've encountered in the industry. They are really, really nice. Check in was a breeze. My room was spacious. The hotel is a bit dated, even though they've added some newer cabinets. The bathrooms are just old. No money has been invested in them at all. My shower... More 

Helpful?
Thank legaldiva2002
East Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Arrived at 9 pm to find the valet full. They sent a woman, alone, in the dark, across the street and down the block to self park in an unmanned 9 story garage. Then, you take a long, deserted, under the street hallway back to the hotel. Kinda scary. Checked into a decent room, to find there was no refrigerator.... More 

Helpful?
Thank TexasNiki

Travelers are raving about these San Antonio hotels

Fort Worth, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

The room was nice. Ac made a odd noise but it turned out it was just firing up, it was minimal. I think they ought to make it standard to keep a fridge in all rooms. Beds are firm, linens are very nice and clean. Selection of pillows can cater for different needs.

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Louisafan
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Louisafan, Good Morning and thank you for the nice review of the Wyndham River Walk. I am glad that you very much enjoyed your stay with us. We offer a Mini-Fridge and Microwave for all guests in the Hotel, by simply requesting one at the point of check-in. I am hopeful you were aware of this. Thank you for the... More 

Bedford, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The room was frankly falling apart. For the second time in a row it feels like when using your rewards to book a room, they give you the worst of what they have. In truth it should be the other way around. We got those points by being loyal guests. We certainly are not treated that way....

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Keisha J
Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Check-in was smooth. Irene was especially wonderful. The mgmt in the restaurant were great. We forgot our favorite pillows and they kept them safe until we could send someone over to pick them up. We will be back!

Helpful?
Thank Lisa H
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Lisa H, Thank you very much for the fabulous response in review to your recent visit to the Wyndham River Walk Hotel. I am glad to hear that our team was so very accommodating for you. Irene is fantastic and we will share with our team how wonderful she made your experience. Thank you once again! More 

Braselton, Georgia
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We thoroughly enjoyed our stay at the Wyndham Riverwalk. Rooms were clean and spacious, and the bed was tremendously comfortable. My wireless Internet worked great and the staff was very nice...we needed help with directions a few times, and they were so happy to help. Great location, too!

Helpful?
Thank jenniferwalker2192
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

jenniferwalker2192, Thank you graciously for your review of the Wyndham River Walk Hotel. I an delighted to hear that you had such a spectacular visit, and that our staff enhanced your experience that much more! It was our pleasure to serve you, see you soon! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Ordered room service because I was too tired to go out after a long day. The salad was huge...but course as in the vegetables needed to be cut up. They also forgot ingredients in two of the dishes. Overall I wouldn't order room service here again.

Helpful?
1 Thank Ruth D
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Ruth D, Good Morning and thank you for sharing your observation of your visit. I am glad that you enjoyed our beautiful rooms. I am sorry however for the inconvenience in your room service order. I can assure you this is not the normal and we appreciate your feedback on the circumstance. We will look into this immediately and ensure... More 

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