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All 350 San Antonio hotels

Wyndham San Antonio Riverwalk

3.5 of 5 Hotel   |   111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk) (East Side)
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59%
Ranked #153 of 350 hotels in San Antonio
A recent review
4 of 5 stars reviewed yesterday
MrBudha Dallas, Texas
  • Reviews (375)
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375 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
El Paso, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

I stay in the wyndham tjis past weekend for 4th of july.. the valet attendants were nice and geniuene even though they were extremely busy. A few guys that stood out were genaro i believe he is the supervisor, and john. The checkin pricess was pretty quick considering they had a full house. the young lady checking me in was... More

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

mspiggy05, Thank you for recognizing the service of Genero and John in valet. I look forward to sharing your comments with them personally. I am sorry that you did not have hot water. Occassionally guests have trouble with directing our faucets properly for the temperature they desire. This may have happened in your case, as we did not have other... More

San Antonio
1 review
3 of 5 stars Reviewed 2 days ago NEW

Find another hotel - maid service came after 4pm or did not show up at all. had to call to get room cleaned. waitress at restaurant was slow, had to ask 3 times for utensils. the rooms are loud, you can hear the plumbing pipes. the decoration is outdated as well as the bed. The best part about the hotel... More

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Sunny X, Thank you for your exceptional comments on our newly expanded breakfast buffet extravaganza. During your next visit with us, If you would like your room serviced earlier in the day please let us know and we would enjoy accomodating your needs. I am happy to let you know that our guestrooms are currently being renovated and that by... More

San Antonio
1 review
4 of 5 stars Reviewed 2 days ago NEW

no problems. clean and comfortable. minor issues such as no bottle water replaced daily in rooms. had to run water for long time to get hot water.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Rosalinde H., Thank you for your recent comments on your visit to the Wyndham San Antonio Riverwalk Hotel. I am glad you felt our hotel was clean and comfortable. The two bottled waters in your guestroom are placed in rooms for all arriving guests only, and not replaced daily throughout the stay. I just wanted to clarify. We look forward... More

Hurst, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We stayed here due to the hotel being on the river walk, as well as the Groupon deal we used. Checking in was fine, typical hotel room. But the issues I have with this hotel is the customer service we received. The morning after our first night we asked if something could be done about the A/C since even turned... More

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

SarahNicci, Thank you for sharing your recent customer service experience. I apologize for our lack of empathy and not servicing you effectively as you should have. I will certainly share your experience with the managers responsible for corrective actions for future guests. If you so desire, please reach out to me at Kevin.Latone@sawyn.com to provide additonal insights to the challenges... More

Corpus Christi, Texas
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Let me preface this by saying I don't give "bad" reviews to hotels and have stayed all over the world. The staff at this Wyndham was extremely friendly, and that was the only bright spot. On the second day, the valet turned too close a pillar and scratched my running board. The chrome on the bottom also scraped, which means... More

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Rortizii, Thank you for your candid comments on your recent visit. I would like to apologize for your percieved lack of empathy relating to your vehicle being bumped in valet by one of our staff, and for the overall impact it created on your experience with us. We communicated with you again today , we have filed a claim on... More

San Antonio
1 review
3 of 5 stars Reviewed 3 days ago NEW

Room 622. Negatives 1) Door hard to open - Sticks 2) A/C tolerable (Others in my party had same experience) I did not report 3) Hot water in Basin, almost none in my shower (Others in my party had same experience) I did not report 4) Did not receive maid service while there (FIFA football perhaps interfering w/ assigned duties?)... More

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Daniel L., Thank you for sharing your recent comments. I appreciate both the positives and also where we did not do so well, as it does provide us an opportunity for re-training and to improve for the future. We will do both. More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 3 days ago NEW

This hotel had animals welcome and the elevators reeked of a bad smell. There were several families with kids running all over. It was not close to any restaurants and the hotel restaurant was horrible.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Ck H., Thank you for recognizing we are pet frieindly. I am sorry that an odor impacted you negatively, and that we were full of families and kids when you visited with us. I would like to learn more of your restaurant experience if you would be kind enough to do so. Please email me at Kevin.Latone@sawyn.com or call me... More

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Additional Information about Wyndham San Antonio Riverwalk

Address: 111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham San Antonio Riverwalk 3.5*
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Also Known As:
Crowne Plaza San Antonio Riverwalk Hotel San Antonio
San Antonio Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Wyndham San Antonio Riverwalk ***Centrally located on the historic Riverwalk*** Enjoy all the excitement, charm and culture of San Antonio while at the Wyndham San Antonio Riverwalk hotel, a AAA 4-diamond hotel. Enjoy all the amenities of a full service hotels with the convenience of being near AT&T, Frost Bank, Toyota, Boeing, General Electric and USAA. The hotel is within walking distance of the Alamo, Hemisfair Park and Tower, El Mercado Marketplace, the San Antonio Convention Center and the RiverCenter Mall. We are a short drive to Fiesta Texas, the Six Flags Amusement Park, Sea World, Schlitterbahn Water Park, the San Antonio Missions and the San Marcos Outlet Center. In addition the hotel is conveniently located to Brooks Army Base, Kelly Air Force Base, Randolph, Lackland and Ft. Sam Houston bases. This 410-room hotel features 37,000 square feet of meeting space, with a grand ballroom and exhibit hall. All rooms are wired with high-speed Internet access with WiFi (wireless) access in the public areas. We feature valet and self parking for all guests and meeting attendees. The hotel features a roof top pool, sauna, whirlpool and a complimentary full fitness center. We are a 'pet friendly' hotel; please go to hotel features for additional information and fees. ... more   less 
Number of rooms
414

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