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All 351 San Antonio hotels

Residence Inn San Antonio Downtown / Market Square

3.0 of 5 Hotel   |   628 S Santa Rosa Blvd, San Antonio, TX 78204 (Avenida Guadalupe)
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67%
Ranked #115 of 351 hotels in San Antonio
A recent review
5 of 5 stars reviewed 3 weeks ago
Linda S Kingwood, Texas
  • Reviews (81)
  • Photos (22)
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  • Room tips (10)
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81 people have reviewed this hotel

Traveler rating
    30
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36
5
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Kingwood, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time staying at this hotel and after two bad stays at Hilton brands, we were scared to see what was behind the door. I can honestly say it was one of the most pleasant stays we have had in a while. We started off a little rough with our key not working to get into the... More

Was this review helpful? Yes
Residence_Inn_Hotel, Director of Sales at Residence Inn San Antonio Downtown / Market Square, responded to this review

We are so happy to hear we were able to give you a positive hotel experience and stay! I am sorry about the key issues, but glad it was quickly resolved. We hope to welcome you back again soon! More

Dayton, OH
Top Contributor
109 reviews 109 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First, the pros: -Free parking -Free internet -Large modern rooms -Kitchen in room -Free hot breakfast -Free dinner/drinks on select weeknights -Attentive staff Cons: -A pinch too far from the Riverwalk Restaurants to walk. With that said I am staying here 3 more times on business because obviously the pros outweigh the cons. I am a runner and the hotel... More

Was this review helpful? Yes
Residence_Inn_Hotel, Director of Sales at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for taking the time to review this hotel. We are glad that you enjoyed our free parking, wireless internet, fully equipped modern rooms and hot breakfast buffet. We apologize you didnt find our location the most convenient - there are several options nearby that you should try out next time including the downtown trolley and b-cycle bike rental... More

Montgomery, AL
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Getting there was a little tricky since the Courtyard parking lot connected to it was locked. We had a connecting room with our family and our room had a wall unit a/c unit which was subpar. They have a little playground which was very nice for my 3 year old to get out some pent up energy from the long... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

We are delighted your children enjoyed the playground out back by our BBQ pit! I am very sorry about your check out experience - we will address this with the front desk clerk working that day and make sure it does not happen again. We hope we have the opportunity to welcome you back in the Alamo City in the... More

Slidell, Louisiana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I travel a lot and use Marriott hotels as our choice of stay. (We are platinum members) This past week, my sister and I escorted my elderly mother and disabled aunt to San Antonio. We stayed at the Residence Inn/ Market Square. This hotel is a hidden gem! The staff were not only cordial, but went above... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

We are delighted to hear this was your best stay ever! I am so happy to hear the staff made your stay. We are glad you enjoyed the coffee, cookies and social hour. We hope to see you back soon! More

Tyler, Texas
1 review
2 of 5 stars Reviewed June 10, 2014

We had a 1 bedroom suite reserved for 2 adults and 2 children. When we checked in, the hideabed was not made. I have never, in my life, had to make a bed that was reserved. There were no pillows for the hideabed, so I called the front desk to request some. The answer I received was that they didn't... More

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New York
2 reviews
2 of 5 stars Reviewed June 3, 2014

Stayed for 6 nights and the bed linen was not changed. Housekeeping was not done on one day. I had to notify the front desk who gave some supplies and remove the garbage from the kitchen. On the last day of stay the kitchen sink broke. It was late evening and there was no plumber to fix ii. Not acceptable... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

We deeply apologize for the housekeeping issues that you experienced and affected the quality of your stay. Based on your input, we are going to re-evaluate our green program that includes water conservation. We hope we can show you a better stay in the future! More

Prince George, Virginia
1 review
5 of 5 stars Reviewed June 2, 2014

Stayed here for 27 days and the staff is amazing. The general manager and assistant manager lead the way with superior customer service skills and the staff follow the way. Hotel is always clean. Hats off to Jerry on front desk and the lady that comes in after him. They provide dinner free 3 nights a week---Gracie does the food... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for taking a moment to review our hotel so enthusiastically! We appreciate you recognizing our customer service - especially, our front desk team. We are glad to hear that you enjoyed our hospitality hour and getting to know Gracie. We hope to welcome you back to our hotel again next time you are in the Alamo City. More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 14, 2014

I have stayed at many Residence Inn's in the past, This one BY FAR is the best!! Fresh and clean, everything looks new! Very close to the downtown area, not too cramped as you would expect a downtown hotel to be. FREE PARKING!! The staff is beyond amazing, they truly went above and beyond for me. Social was a full... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

We are so happy to hear you think we are the best! That makes our day. We appreciate your kind words about our property being newly renovated, fresh, clean and that you enjoyed our amenities such as free parking. We hope we can welcome you back again in the future! More

Puerto Vallarta, Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2014

As a former Marriott associated I have not enough words to express my gratitude to all the staff at this hotel, the way me and my family were treated exceeded our expectations making more memorable our stay, in particular I'd like to recognize the front desk crew and general manager, definitely I recommend this hotel, the location is just perfect... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for your kind words about our hotel. We appreciate you recognizing the hard work and dedication of our staff. We will definitely pass on your kind words. We hope to welcome you back again soon! More

Gold Coast
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 4, 2014

I really have nothing bad to say about these suites. We walked in needing a two bedroom for a couple of nights to visit SA on our travels. Lovely clean hotel, everyone was friendly, front desk always greeted. River walk is approx 15min walk away. Plenty of free parking. Wonderful free breakfast AND they offer free dinner on certain week... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

We are delighted to hear that you had a wonderful stay at the Residence Inn! We are glad you found it clean, friendly and in close proximity to the downtown attractions. We love that we are able to offer you free parking, breakfast and dinner on certain evenings. We apologize about the washing machine. We have been working to get... More

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Additional Information about Residence Inn San Antonio Downtown / Market Square

Address: 628 S Santa Rosa Blvd, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown / Market Square 3*
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Also Known As:
Residence Inn San Antonio Downtown / Market Square Hotel San Antonio
San Antonio Residence Inn

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#71 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
The newly-renovated Residence Inn San Antonio Downtown/Market Square offers an ideal location in the heart of downtown San Antonio, just off I-35. This great location is within minutes of top destinations including Market Square, the Riverwalk, the Alamodome, and the AT&T Center. Business travelers will appreciate the quick commute to the offices of AT&T, Toyota, Boeing, and HEB Grocery, as well as business-friendly amenities such as free proprety-wide WiFi, a 24-hour business center, and over 1,400 sq. Ft. Of flexible meeting and event space. The renovated suites are 50% larger than standard hotel rooms, and are highlighted by HD TVs, plush bedding, and the fully-equipped kitchens with refrigerator, microwave, and stove top. Start your day off with the complimentary breakfast buffet, and unwind in the evenings at the weekday evening social hour. Guests will love to maintain their active lifestyle with a workout in the fitness center or a game of basketball on the SportCourt, or they can spend a relaxing afternoon in the sun by the outdoor pool. With renovated amenities and prime location in the heart of downtown, Residence Inn San Antonio Downtown/Market Square is the perfect choice for extended stay trips or weekend getaways to San Antonio. ... more   less 
Number of rooms
95

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