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All 347 San Antonio hotels

Residence Inn San Antonio Downtown / Market Square

3.0 of 5 Hotel   |   628 S Santa Rosa Blvd, San Antonio, TX 78204 (Avenida Guadalupe)
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Residence Inn San Antonio Downtown / Market Square

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Ranked #133 of 347 hotels in San Antonio
A recent review
4 of 5 stars reviewed 4 weeks ago
drdmromeo McKinney, Texas
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70 people have reviewed this hotel

Traveler rating
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    15
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See reviews for
27
5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
McKinney, Texas
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We just spent two nights in this newly remodeled Residence Inn located in close walking distance to Market Square. We selected this hotel since it was such a tremendous value. This hotel offers a free breakfast, with hot cooked food items, free happy hour Monday through Wednesday with snacks and drinks, free wifi, and free parking! the staff was attentive... More

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Residence_Inn_Hotel, Director of Sales at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for the great indepth review of our property! We are glad you enjoyed the close walking distance to Market Square and found our hotel to be of tremendous value. I am also really happy to hear you noticed and enjoyed the new renovations. We really pride ourselves on our new product and attentive staff. We hope to welcome... More

Los Angeles, California, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

This is a nice Residence Inn, in the style of most of the Residence Inn's built in the last 15 years. The breakfast area is very nice and the hotel was very conveniently located to downtown and for access to the airport. The staff was very helpful and accommodating. The hotel is located relatively close to the freeway, but we... More

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Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for reviewing the Residence Inn! I am glad to hear you enjoyed our breakfast area and downtown location. It definitely makes it easy yet most enjoyable as we are near the highway but don't have all the noise. We hope you return back soon! More

mbm59
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 20, 2014

I made reservations for this property as I have stayed at other Residence Inns. I used my point for 2/6-2/10/14. Upon arrival it was evident that the hotel was under major construction. There are 2 buildings, the building I was in, only the 3rd floor was available. Our room was clean, modern and accommodating, but the 1st & 2nd floors... More

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Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for taking the time to review your experience at the Residence Inn Market Square. We apologize you were unaware of the renovation conditions the hotel is under but are pleased to hear you found our new rooms to be modern and accommodating. We are happy that you also found our staff very helpful. We hope that you will... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 6, 2014 via mobile

Major improvements are currently being made to this property so it is hard to fairly evaluate but I would anticipate that the upgrades being made will soon provide for a top notch stay. What I can say is that every member of the staff more than made up for any minor inconveniences. Room was spotless, food was excellent and everyone... More

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Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank your taking the time to review our hotel! We appreciate your honestly in fairly evaluating us. We are glad you were able to see our progress and we can guarantee a top notch stay next time. Our renovation will soon be completed in the next few weeks. We are glad your room was spotless and you enjoyed our welcoming... More

Houston, Texas
Top Contributor
72 reviews 72 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 27, 2014

Not a Marriott grade. The property is old- and remodelling is in progress so noise is a factor as well as furniture, mattresses are run down, A lot of improvement is needed to bring it to Marriott standards.

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Residence_Inn_Hotel, Director of Sales at Residence Inn San Antonio Downtown / Market Square, responded to this review

I apologize you were disappointed in your stay at the Residence Inn. We are happy to let you know that we are currently remodeling the entire property and will have a brand new hotel and product for our guests in the beginning of March. We hope you will give us a second chance! More

Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 26, 2014

The hotel is older and pretty basic. The customer service was outstanding. Currently, there is construction happening so it was difficult to sleep in on a Sunday with all the noise above and around me. The hot water didn't come on, even after letting it run for 10 minutes. I would say the hotel maid service was not the greatest... More

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Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for your honest review of our hotel. While you mentioned our hotel is a bit older, I am glad to announce that we are currently undergoing renovations to deliver a new product to our loyal customers. I apologize you had a few issues during your stay, however, if you find yourself in San Antonio again, we would love... More

San Antonio, Texas, United States
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 12, 2013

Was at the Evidence in with my friend who was in town for business. As normal, the room was great. Separate bedroom with work desk. Living room area with couch and tv, refer, microwave. On this particular night, the free buffet style was UN, HE, chilli, machine and cheese and beverages. One of the best UH I ever tasted. Jerry... More

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Residence_Inn_Hotel, Director of Sales at Residence Inn San Antonio Downtown / Market Square, responded to this review

We are glad to hear you enjoyed your stay at our property. Thank you for the kind words about our staff. We sure do love having them on our team. We are glad to hear that you enjoyed the complimentary social hour complete with dinner and drinks. We hope to welcome you back to the Alamo City soon. More

Maine
1 review
4 of 5 stars Reviewed November 20, 2013

Note this location is undergoing renovations and it is apparent they can't come too soon. Yes, I saw a bug in the kitchen area but I made a note to wash everything before using it and this is the south. Hopefully the renovation will take care of the pesky problem. Everything worked in our room, upon check-in the front desk... More

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Residence_Inn_Hotel, Director of Sales at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for taking the time to review the Residence Inn. We truly appreciate your honest feed back. We are glad you found yourself pleasantly surprised and appreciate your understanding as we undergo renovations. We are glad you found our staff and housekeeping to be wonderful. Our service is something we truly pride ourselves on. We hope to welcome you... More

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2013

This hotel was awesome. The breakfast was delicious. They also had 3 free dinners including beer or wine. The Mexican food was better than the $50 dinner we paid for the night before. The staff was extremely nice and helpful. The room was a nice size and very well kept. The hot tub was a really nice touch and very... More

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Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for taking time to review the Residence Inn Market Square. We are glad that you enjoyed our awesome service and friendly staff. We will definitely make sure our team knows how much you enjoyed getting to know them and talking to them each day. We hope to welcome you back to your home away from home again in... More

O'Fallon, Missouri
Contributor
20 reviews 20 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 13, 2013

Very nice place to stay that is close to the river walk, the alamo and other downtown shopping attractions - within walking distance. The staff is very friendly, helpful and just plain nice. Great Texas hospitality and the breakfast (daily) and manager's social (Mon-Weds) are very well done. Best selection of drinks I've seen at a Residence Inn social, the... More

Was this review helpful? Yes
Residence_Inn_Hotel, Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Thank you for your review of our hotel, Patrick H. We appreciate you taking the time to give us such an in depth view of your experience. I am glad that you enjoyed our manager's social and were able to fuel up with us each night and morning. We are sorry that you found the rooms to be out dated,... More

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Additional Information about Residence Inn San Antonio Downtown / Market Square

Also Known As:
Residence Inn San Antonio Downtown / Market Square Hotel
Residence Inn San Antonio Downtown / Market Square Hotel San Antonio
Residence Inn San Antonio
San Antonio Residence Inn
Address: 628 S Santa Rosa Blvd, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#96 Family Hotel in San Antonio
#99 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown / Market Square 3*
Official Description (provided by the hotel):
The newly-renovated Residence Inn San Antonio Downtown/Market Square offers an ideal location in the heart of downtown San Antonio, just off I-35. This great location is within minutes of top destinations including Market Square, the Riverwalk, the Alamodome, and the AT&T Center. Business travelers will appreciate the quick commute to the offices of AT&T, Toyota, Boeing, and HEB Grocery, as well as business-friendly amenities such as free proprety-wide WiFi, a 24-hour business center, and over 1,400 sq. Ft. Of flexible meeting and event space. The renovated suites are 50% larger than standard hotel rooms, and are highlighted by HD TVs, plush bedding, and the fully-equipped kitchens with refrigerator, microwave, and stove top. Start your day off with the complimentary breakfast buffet, and unwind in the evenings at the weekday evening social hour. Guests will love to maintain their active lifestyle with a workout in the fitness center or a game of basketball on the SportCourt, or they can spend a relaxing afternoon in the sun by the outdoor pool. With renovated amenities and prime location in the heart of downtown, Residence Inn San Antonio Downtown/Market Square is the perfect choice for extended stay trips or weekend getaways to San Antonio. ... more   less 
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