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Residence Inn San Antonio Downtown / Market Square

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628 S Santa Rosa Blvd, San Antonio, TX 78204
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Residence Inn San Antonio Downtown / Market Square
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Residence Inn San Antonio Downtown / Market Square
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105 reviews from our community

Traveler rating
    46
    29
    16
    10
    4
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45
9
2
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This wasn't as big or as new as other Residence Inns I have stay in, but what they lacked in size they made up for in hospitality. The staff was amazing!! Kind, friendly and always smiling. We went there for my sons birthday. the day of his birthday it rained and ruined his plans of going to the water park.... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Gov't traveler in town for a week-long conference. This wasn't the hotel recommended by the organizers due to proximity and distance from conference, but I chose this hotel. I've NEVER had a bad experience at a Res Inn, and Downtown/Mkt Square was beyond great. Immediately felt welcomed - not just when initially checking in, but each time I walked in... More 

Was this review helpful? Yes
alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear GUEST, Thank you for sharing your experience at the Residence Inn San Antonio Downtown/Market Square through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago NEW

Family, wife & two kids under five, had an enjoyable six day stay during May 2015. We had the two bedroom suite . Ample space, very clean, great staff and awesome breakfast. Taught me the art of adding crushed pecans to my oatmeal. The outdoor pool isn't huge but my wife and I had a blast with our one &... More 

Was this review helpful? Yes
alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear Colin P, Thank you for sharing your experience at the Residence Inn San Antonio Downtown/Market Square through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the... More 

Sugar Land, TX
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent a fair amount of time reading reviews before selecting my hotel for business travel. I knew for my site visits, the general location would be helpful, but after an uncomfortable trip to the Dallas area, I wanted to be as comfortable as possible in San Antonio (easy parking, comfortable traveling back and forth to my car and around... More 

Was this review helpful? Yes
alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear Grifn Jen, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, ALEXIS MONTES Front Desk Supervisor Residence Inn Market Square alexis.montes@whitelodging.com 210-231-6000 More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here for "Fiesta" and for a trip to "Fiesta Texas". The hotel was very nice. I got a 2 bedroom suite. It was quite nice with a separate living area. It even had a fire place lol. Market square is not too far away just a few blocks. River walk isn't that far away either. But all in... More 

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alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear Brandon B, Thank you for sharing your experience at the Residence Inn San Antonio Downtown/Market Square through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the... More 

San Marcos, California
Top Contributor
290 reviews 290 reviews
26 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location to stay if you want to be away from the hustle and bustle of Riverwalk, yet close enough to still visit. The rooms are spacious and very well kept. Everything was emalulate and clean. The staff was friendly. The have breakfast included and host a reception with a light meal Monday and Tuesday. They have a Food Truck... More 

Was this review helpful? Yes
alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear csarchibald, Thank you for sharing your experience at the Residence Inn San Antonio Downtown/Market Square through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team... More 

Marietta, Georgia
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here while competing at FTC Super-Regional Competition, which was held at the Gonzales Convention Center. This was a perfect choice - easily walkable distance to competition and to other sights. Really appreciated the complimentary breakfast - kids loved the waffles and options! Were a little disappointed that front desk staff forgot to put us in rooms on the... More 

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alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear JMS0701, Thank you for sharing your experience at the Residence Inn San Antonio Downtown/Market Square through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team... More 

Alamogordo, New Mexico
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 8, 2015

We stayed here for five days and we were really pleased with the property. The rooms are clean and well kept. The staff is great as well. I used the Marriott mobile check in and everything was ready when I walked through the doors. Once the desk staff got my information my key and room were ready. It was great... More 

Was this review helpful? Yes
alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear Retrofire, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, ALEXIS MONTES Front Desk Supervisor Residence Inn Market Square alexis.montes@whitelodging.com 210-231-6000 More 

Huntington Beach, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2015

I stay at this property every chance I get when traveling to San Antonio for business. The staff is great, the rooms and property have just been updated. It is close to most anything you want to do in SAT downtown with an easy shuttle a few steps away to the River Walk and other places. I see a lot... More 

Was this review helpful? Yes 1
alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear hbmjh43, Thank you for sharing your experience at the Residence Inn San Antonio Downtown/Market Square through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team... More 

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed March 25, 2015

We stayed here for 3 days and had agreat stay. Good clean rooms, close to downtown and the riverwalk. Breakfast was good and the social hours during the week hit the spot. Staff was very friendly at the front desk. Jerry was especially helpful in taking car of us. Couldn't,t be happier with experience.

Was this review helpful? Yes
alexis m, Front Office Manager at Residence Inn San Antonio Downtown / Market Square, responded to this review

Dear Scott G, Thank you for sharing your experience at the Residence Inn San Antonio Downtown/Market Square through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the... More 

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