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All 353 San Antonio hotels

Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX

3.0 of 5 Hotel   |   6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn) (Far West Side)
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Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX
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Ranked #248 of 353 Hotels in San Antonio
A recent review
5 of 5 stars reviewed yesterday
Linda S Salt Lake City, Utah, United States
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98 reviews from our community

Traveler rating
    40
    22
    14
    9
    13
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54
6
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Salt Lake City, Utah, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Nicest hotel in the lackland area. Still a short drive from the base. Staff is friendly. Breakfast service was exceptional as well, servers were attentive and nice. Plenty to do on the surrounding area as well. Staff was really nice. Room clean.

Was this review helpful? Yes 1
San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nicest hotel in the lackland area. Still a short drive from the base. Staff is friendly. Breakfast service was exceptional as well, servers were attentive and nice. Plenty to do on the surrounding area as well

Was this review helpful? Yes 1
AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to comment on your stay with us. We are happy you enjoyed staying with us and hope you come back if your travels ever bring you back to San Antonio.Again we want to thank you on behalf of our entire staff. More

Mount Horeb, United States
1 review
5 of 5 stars Reviewed 1 week ago

My entire family came to San Antonio TX for my son's graduation from Air Force Basic Training. The staff at the hotel were the most friendly and professional I have ever encountered. They were able to assist us with maximizing the time we could spend with our Airman by having the base itinerary as well as suggesting departure times so... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
AKTA P, Front Office Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Safe Travels! More

1 review
2 of 5 stars Reviewed 1 week ago

breakfast was terrible. Denny's right down the street. Never sure if the room was cleaned. Pool area was dirty and ant infested. Managers never seemed to be around when you ask for one. Hadn't been for the Grandson's graduation from the AF would have stayed anywhere else

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in... More

Picayune, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were very good and clean, very good cold air conditioner and quiet. staff was very professional. It was very easy to get to and to come from the Air Force Base. The Continental breakfast was good. And there was plenty places to park.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Akta... More

Broken Arrow, United States
1 review
5 of 5 stars Reviewed August 5, 2014

Great property with a new fresh look and very easy to get to Lackland Air Force Base, Downtown San Antonio and the Riverwalk, Seaworld and other sites. Staff is top notch and very accomodating. Would recommend to other families traveling to the ara for Air Force Basic Military Training graduation or other events at Lackland Air Force Base.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for sharing wonderfully comments on your recent at our Hotel. We will review your comments in our next Meeting. Sounds like you were able to relax and enjoyed your stay at our Hotel. Safe Travels! Akta More

Houston, United States
1 review
4 of 5 stars Reviewed August 4, 2014

Overall, the cleanliness of the rooms and location of the hotel is perfect for those that need access to the Air Force base, and not too far from the main attractions. The staff was friendly and courteous. However, their internet service needs a major update. Wifi signal was very weak and had trouble connecting and staying connected. This was my... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for sharing wonderfully comments on your recent at our Hotel. We will review your comments in our next Meeting. We apologize for the dissatisfaction about Internet. We take the time to listen to your constructive comments so we can continually improve our services. Hope you will give us another chance. Thank you. Akta More

Dallas, Texas
1 review
1 of 5 stars Reviewed June 7, 2014

It bring terrible experience to me during my stay between 24th May and 26th May 2014. My personal stuff are missing in the hotel and the hotel can not find it and called "911" for my angry with them. It is unbelievable.

Was this review helpful? Yes
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectatio More

Port Charlotte, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2014

When I made the booking it was Holiday Inn, by the time I arrived it Country Inn & Suites and construction and upgrades were in full swing. The good news is Country Inn & Suites did have my reservation, so there was no issue here. There were some minor distractions with the work crews, but all in all it was... More

Was this review helpful? Yes 1
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to let me know how your stay was and I would also like to "Thank you" for choosing us for your hotel needs. Hope to see you in future. Once again, Thank You More

Birmingham, Alabama
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014

Although hotel was in the middle of updates the only complaint about hotel itself was there is no elevator. Staff was great and being close to Lackland was great! The bed was comfortable & room was clean. It is not in the greatest area but I wanted close to Lackland. I would stay there again if I needed to. I... More

Was this review helpful? Yes 1
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to let me know how your stay was and I would also like to "Thank you" for choosing Country Inn & Suites Lackland for your hotel needs. Hope to see you in future. Once again, Thank You More

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Additional Information about Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX

Address: 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX 3*
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Also Known As:
Holiday Inn Lackland Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Lackland Holiday Inn

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