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Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX

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6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
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Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX
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Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX
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142 reviews from our community

Traveler rating
    64
    34
    18
    10
    16
See reviews for
86
10
7
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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    (142)
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    (46)
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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great location to Lackland AFB. Rooms were extremely clean and beds were comfortable. Courtyard area with pool was very nice and well kept. There was good choices at breakfast. I just wish breakfast began before 7:00am.

Review collected in partnership with Country Inns & Suites By Carlson

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I highly recommend this hotel, especially for BMT graduation. The renovations are awesome, it's very clean, right around the corner from Lackland AFB, which was very convenient, welcoming and peaceful atmosphere. The food was hot and delicious, customer services was pleasant and professional. A special Thanks to Shelton who made my stay a home away from home. The entire staff... More 

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

I booked a room as a backup for my sons BMT graduation. I cancelled 3 days before and I was stilled charged for a night. Ridiculous when I cancelled 3 days prior and reception entered that i cancelled the day of which is not true.

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for reaching out and writing your review. We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. Please contact Corporate Customer Care if you require additional assistance in this matter. More 

Providence, Rhode Island
1 review
5 of 5 stars Reviewed 1 week ago

Awesome hotel. Close to Lackland AFB. Loved the hospitality and cleanliness here. Wished that I took the offer for a hot breakfast but I was already out by 6am. Would definitely be back if I'm in town. Thank you for your hospitality!

Review collected in partnership with Country Inns & Suites By Carlson

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Phoenix, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the nicest motels we have stayed as far as being clean and wonderful in all areas of this motel the breakfast is so good and offers a variety everyday and Stephen keeps all food hot and good and does a great job the pool and grounds are very private and Dennis does a great job with keeping them... More 

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is wonderful in every aspect! Could not find one thing on improvement. TripAdvisor, on the other hand, somehow I was charged by them as well as the motel. I was supposed to get a call back from company but never did. Waiting for my refund! $800 for 4 days is too much!

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Senior Contributor
37 reviews 37 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Changed ownership, being remodeled, very comfortable,large-size pool,secure entrances,inside corridors,breakfast served,modern decor, beds very comfortable,flat screens in two lobby areas, wi-fi,no elevators (two stories), friendly staff,3 minutes to The airbase entrance, 10 minutes to downtown San Antonio. Extremely affordable even though Fiesta was going on downtown. I'd stay there again.

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Lake Park, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2015

I stopped at Country Inn & Suites early in the morning(about 0800) and ask if there was any way they could possibly give me a really, really early check in. The staff were extremely friendly and went out of their way to help me out. The rooms were very clean and had everything my family needed. The breakfast had a... More 

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