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Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX

3.0 of 5 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
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Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX
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Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX
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105 reviews from our community

Traveler rating
    45
    24
    14
    9
    13
See reviews for
60
7
6
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (32)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (20)
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1 review
5 of 5 stars Reviewed 1 week ago

the staff was great, they treated my wife and i like we were the only guests, catering to our every request. the pool and the hot tub was just great after our long trip, My wife and i are smokers,they placed us in a room right across the hall from the smoking area,

Review collected in partnership with Country Inns & Suites By Carlson

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leban, United States
1 review
5 of 5 stars Reviewed 1 week ago

this hotel is the greatest ever if your going to lackland bmt grad. you must stay here they went over and above for us great staff great rooms and food. we had a small mishap with the airport and couldnt stay in one of our rooms becouse a flight was missed they gladly gave our money back.

Review collected in partnership with Country Inns & Suites By Carlson

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Fallbrook
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lots of other AF families staying there. The hotel is set up to accommodate for this exact event. They are proudly part of the AF graduation experience. Very close to base. Very clean hotel. Free breakfast could use a little help - the quantity is there, but the quality is lacking. All in all - perfect hotel for what we... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Moncks Corner, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here for USAF BMT graduation. The location was great for getting on base - on many, many visits it did not take longer than 5 minutes for us to get to the base and through the gates! Even walked there the first morning :) Customer service was TOP KNOTCH! Sam at the front desk was amazing, handled every question... More

Was this review helpful? Yes 1
AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that Sam took excellent care of you and gave outstanding customer service. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Hollywood, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff and amenities were exceptional. I would definitely stay here again. It is 30 min. from San Antonio airport and 10 - 15 min. to Lackland Air Force Base. Down town San Antonio is only 30 min. away and well worth seeing. The Riverwalk and Alamo are a must see. There are a variety of restaurants downtown. My... More

Review collected in partnership with Country Inns & Suites By Carlson

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AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to comment on your recent stay with us. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! More

Decorah, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We appreciated the very clean, 100% smoke free facility. The renovations have nicely refreshed this facility. The exercise room was closed for additional remodeling at the time of our visit. The bed was excellent for a good night's sleep. A great place to stay in San Antonio.

Review collected in partnership with Country Inns & Suites By Carlson

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AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Akta... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A great place to stay. Food was good. Rates were reasonable. Location was great!! Very close to Lackland Air Force Base where my son was graduation Basic Training.Staff was extremely helpful and friendly.Especially the manager, Joann, who was an magnificent help for the entire time I was there! I'd highly recommend giving her a well-deserved raise and do what you... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank You for taking the time to comment on your recent stay with us. It makes us happy that you enjoyed your time with us. I will share the positive comments you expressed. Again thank you so much for choosing to stay with us and if you ever find yourself in our area again, we hope to see you. More

Salt Lake City, Utah, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nicest hotel in the lackland area. Still a short drive from the base. Staff is friendly. Breakfast service was exceptional as well, servers were attentive and nice. Plenty to do on the surrounding area as well. Staff was really nice. Room clean.

Was this review helpful? Yes 1
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Akta More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 12, 2014

Nicest hotel in the lackland area. Still a short drive from the base. Staff is friendly. Breakfast service was exceptional as well, servers were attentive and nice. Plenty to do on the surrounding area as well

Was this review helpful? Yes 1
AKTA P, Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to comment on your stay with us. We are happy you enjoyed staying with us and hope you come back if your travels ever bring you back to San Antonio.Again we want to thank you on behalf of our entire staff. More

Mount Horeb, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

My entire family came to San Antonio TX for my son's graduation from Air Force Basic Training. The staff at the hotel were the most friendly and professional I have ever encountered. They were able to assist us with maximizing the time we could spend with our Airman by having the base itinerary as well as suggesting departure times so... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
AKTA P, Front Office Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Safe Travels! More

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Additional Information about Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX

Address: 6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson Lackland AFB (San Antonio), TX 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Lackland Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Lackland Holiday Inn

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