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Country Inn & Suites By Carlson Lackland AFB (San Antonio)

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6502 West Old US Highway 90, San Antonio, TX 78227 (Formerly Holiday Inn)
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1 room 1 guest
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Country Inn & Suites By Carlson Lackland AFB (San Antonio)
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172 Reviews from our TripAdvisor Community

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Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Youngsville, North Carolina
2 reviews
3 of 5 stars Reviewed yesterday NEW

If you are staying here for the Lackland AFB, BMT Graduation events, then you are most likely staying for 4 days to attend all the events and spend any opportunity with your new Airmen. So, 4 days equals a fairly reasonably sized suit case. The hotel is only 2 floors, so they do not have elevators. But, for the elderly,... More 

Was this review helpful? Yes
Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was one of the BEST hotel experiences. The staff is AMAZING always willing to help, especially Steve at the front desk, always smiling and ready to take time to answer questions. The room was clean and the pool area was awesome! The continental breakfast was delicious. Highly recommend this jotel! Will be back!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
Ankeny, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My visit was August 12-16, 2015, I researched several properties before deciding to book this hotel. I went to Lackland for my Son's graduation from Basic Training and wanted to be close to the base. This hotel has been up-dated and is clean and comfortable. The front desk clerks were very accommodating and friendly! The beds were comfortable for this... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great experience! The rooms were very clean, nice, and comfortable. Pool and jacuzzi were very nice. Breakfast was good. Also staff was very friendly and helpful. I will be looking for a Country Inn & Suites when I have to travel again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 3
Taylor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stuff taken from our room, breakfast was medium, had better in cheaper hotels, Internet sucked, beds and pillows uncomfortable and wouldn't honor any discounts. Manager wouldn't help resolve our missing items had to call police and make a report.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed missing items and your stay with our team, and I assure you we are working diligently to ensure a similar situation... More 

Katy, Texas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good! Great room with all new furniture and good mattresses; we liked a lot, we saw pics in the website... We read good reviews... But still I was a little bit skeptic... It was all actually new and very clean.. The rooms are worthy of one of the big 5 stars, the main difference is the infrastructure and the... More 

Was this review helpful? Yes 2
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking the time to share your experience. Sounds like you had a great stay. We are glad you were able to enjoy breakfast relax in our comfortable beds. Once again Thank you staying with us. regards, Akta More 

Brooklyn, New York
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The room was very nice. Clean in all respects. The staff was very friendly. The pool was small but enjoyable. $2 for a can of soda in the lobby seemed pretty steep but the room had a fridge so I just went to the store and got a few liters and threw them in there. Everything was good till the... More 

Was this review helpful? Yes
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed bug issue with our team, and I assure... More 

McBain, Michigan
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms were clean and modern, staff was pleasant, and amenities were nice. It is near Lackland air force base which is convenient for BMT graduation. The surrounding neighborhood isn't very nice, but the outdoor pool has the hotel surrounding it. The only things I would change is to have a slightly larger bathroom and to have a quieter toilet. Overall... More 

Was this review helpful? Yes
AKTA P, General Manager at Country Inn & Suites By Carlson Lackland AFB (San Antonio), responded to this review

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! regards, Akta More 

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