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All 353 San Antonio hotels

Comfort Suites San Antonio North - Stone Oak

2.5 of 5 Hotel   |   1754 N. Loop 1604 E., San Antonio, TX 78232 (Far North Central)
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Ranked #55 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 11, 2011
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94 reviews from our community

Traveler rating
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    4
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34
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites San Antonio North - Stone Oak
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1 review
3 of 5 stars Reviewed July 11, 2011 via mobile

Stayed with family of four in a king-size suite - toddlers slept on the couch bed for about 3 hour of 3 night stay. I would consider this hotel good for the money. It is at least a half-hour away from Seaworld and the Riverwalk. The bathtub did not drain, and the room decor left a lot to be desired.... More

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Humble, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 7, 2011

Well our girl scout troops decided to stay at this hotel and Ryan Smith who checked us in charged us for a room that was not ours. He wont provide us with a signed receipt or refund. We were there on May 6 & 7 the other room was charged on May 17th with a rate that was not our... More

Was this review helpful? Yes 1
comfortsuitesGM_txb2, General Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

I want to clarify what happened here with the billing issue on your Girl Scouts group. Your group was under a signed contractual group agreement which means that all rooms reserved under this contract were guaranteed by the signer on the contract and held with the credit card of the Girl Scouts. With this being said, an additional room was... More

Weslaco, Texas
1 review
5 of 5 stars Reviewed April 16, 2011

I received excellent customer service, esppecially from Ryan , at the front desk. he was very helpful, and able to multitask, a very rare quality. the entire front desk staff was very good. checking was a breeze.. the free breakfast eas very good also. That being said the maid service was very poor, in room. Over all, the business center,... More

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comfortsuitesGM_txb2, General Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

superagriman, I wanted to take this opportunity to thank you for reviewing our hotel. I will definitely pass along to Ryan for another job well done as he always does an excellent job in his customer service skills and is an asset to our hotel. My concern is the housekeeping service you received and I have addressed this and we... More

Chester, VA
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 20, 2011

While this hotel maintains the high standards I expect from Comfort Suites properties as far as the physical plant goes, if you stay here expect to be deprived of one of the reasons to stay here - breakfast. It seems the management prefers to inconvenience the staying clients by booking meetings and interviews in breakfast area. I would not have... More

Was this review helpful? Yes 1
comfortsuitesGM_txb2, General Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Dear Sir, I wanted to take this opportunity to apologize for your unpleasant breakfast experience while staying at our hotel. Typically, people choose Comfort Suites for our full hot-american breakfast offering and our quaint breakfast room. During your stay, we had all of our meeting spaces utilized with corporate meetings with some of our guests conducting interviews in the breakfast... More

Amarillo, Texas
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2010

Over four separate trips over the last 18 months, I have spent more than a month at this hotel. The location is excellent, once you figure out how to find the hotel and get around the area to get to 281 and 1604 while avoiding a major accident. The service from staff is at least a little above average. Like... More

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Monroeville, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2010

I recently stayed for three nights (7/24-7/26) with my wife and 10-year old daughter for the San Antonio portion of our vacation. Let me mention that if one has no intention of utilizing the workout room, then I would definitely recommend the hotel. The negatives of the hotel would be: softer beds (in 2 queen room), a loud A/C unit,... More

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Dallas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 26, 2010

The good: This is a nice, clean, newer hotel in a good area of town. The staff is very friendly. The free breakfast is a real breakfast with quite a few selections--including eggs, sausage,and waffles. The room we had was spacious and clean-- 2 queens, and a separate area with a couch. There was a refrigerator, microwave, and a sink... More

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Houston, Texas
2 reviews
5 of 5 stars Reviewed July 1, 2010

We were wanting to find a hotel that was near eating place, shopping, and fun things to do. We found it here! the staff are very helpful and super nice. The evenings were very quite and was very nice when you've walked and did sight seeing all day. The king size beds are a little on the hard side but... More

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Conroe
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 24, 2010

I was with a group of 17, with 12 being kids. After traveling all day to our hotel destination, we could not get the kids in the pool quick enough. We first had a reservation at another Comfort Suties just down the road on 281 N service road. As soon as we checked in, we were notified the first hotel's... More

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Long Beach, California
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 13, 2010

I stayed at this Comfort Suites June 8th to the 10th. I was a good experience overall with no major complaints. I had a very difficult time finding the location as I was very unfamiliar with the area and the road system they have there. (It was my first time driving anywhere in Texas and the frontage roads and turnabouts... More

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Additional Information about Comfort Suites San Antonio North - Stone Oak

Address: 1754 N. Loop 1604 E., San Antonio, TX 78232
Phone Number:
Location: United States > Texas > San Antonio > Far North Central
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites San Antonio North - Stone Oak 2.5*
Number of rooms: 95
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Also Known As:
Comfort Suites Stone Oak Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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