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Comfort Suites San Antonio North - Stone Oak

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1754 N. Loop 1604 E., San Antonio, TX 78232
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Comfort Suites San Antonio North - Stone Oak
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116 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I was hopeful when reviewing the circles received by other travelers, however I was highly disappointed after booming my reservation through Hotel.com who had this listed as a 3.5star. The rooms are outdated with paint chipping a everywhere. I tried to give the location the benefit of doubt until I saw mold in the ceiling. The rooms had a musty... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your comments and review, Edstewart02. We’re sorry you didn’t have a pleasant experience at our hotel during your stay with us. We appreciate you having brought these issues to us during your stay, so we could try to accommodate you while you stayed with us by looking at the rooms and switching you to a different room.... More 

Fort Worth, Texas
Level Contributor
162 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here three nights and could not have been happier. The rooms are SPACIOUSNESS and nice. Breakfast is good. Front desk personnel are very personable and pleasant. When I made a special request the management took care of it immediately. Easy and very nice.

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review and comments! We’re thrilled to hear that you had an enjoyable experience at our hotel on your three nights with us, and that you liked the space in our rooms, as well as our complementary hot breakfast and staff service. We hope to see you again on your next trip to San Antonio. -- Antonio... More 

Los Lunas, New Mexico
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A little tricky to find but definitely worth looking for. The rooms were tastefully decorated and spacious. The desk had additional outlets for computers and phones. The bathroom was large and the beds were comfortable. The location was close to everything yet just far enough away that it was quiet, peaceful and calming. The live oaks in the parking lots... More 

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Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your comments, photos, and review, JerseyGirlLosInNM! We’re sorry it is a bit tricky to find us, but we’re happy to hear you did and that you liked our rooms, location, and trees in our parking lot. We hope to see you again on your next trip to San Antonio. -- Antonio C. More 

Arlington, TX
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first 2-night stay in a Comfort Suites and we were so pleasantly surprised. Everything met our expectations. The size of our king bedroom was spacious and there were plenty of amenities. I loved the layout of the room too. There were two benches on either side of the TV to place your luggage, sit on or whatever.... More 

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Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your comments and review, travelbug7733! We’re delighted to hear that you had a pleasant stay with us, that you liked our complementary hot breakfast, and that you enjoyed our rooms and our amenities during your stay. We look forward to seeing you again on your next trip to San Antonio. -- Antonio C. More 

Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 7, 2015

Recommended. Stayed here with my wife and kids. The free breakfast was the typical hotel spread (waffles, eggs, fruit, coffee). Decent, especially for the price. Great location! You're within walking distance of a movie theater, HEB, and a nice seafood restaurant/bar. And, close to the highways too.

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Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review, Bryan H! We’re glad your wife and kids, as well as yourself, stayed with us. Thank you for recommending us. We’re happy to hear you liked our location and walkability to the many restaurants and stores around us. We hope to see you and your family again on your next trip to San Antonio. --... More 

Washington DC, District of Columbia
Level Contributor
211 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed March 15, 2015

I've stayed here several times before, it is always a great place. It's clean, staff is friendly and the location is excellent (as in, what's nearby... the hotel itself is really difficult to find when you first arrive, because it's hidden behind strip malls, movie theaters and highways! ha)... The downside.. the wifi was AWFUL this time... as I said,... More 

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Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for staying once again with us, DoubleOIncognito! We're glad you like our hotel, and that you keep coming back. We do want to apologize for the slow Wi-Fi speeds you encounter on this visit. We will get our tech to verify that all our Internet equipment is working correctly and at full speed. Thank you once again for... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

The rooms are really big, comfortable, clean, updated. Beds are great. You have shopping around and movie theaters, connected to Highways if you're also visiting Austin or others. Breakfast is normal w/TX form waffles. Staff is very nice and welcoming! Wouldn't hesitate to stay here again with our whole family, including grandmas!

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Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review, Yaz_la! We're happy to hear that you had a pleasant surprise staying with us over the weekend, and that you liked our spacious rooms, our beds, and location. We look forward to seeing you, and your family, again on your next trip to the area. Thank you for staying with us! -- Antonio C. More 

Langley, Canada
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed February 25, 2015

We found the bed super comfortable, the suite spacious and everything very clean. If you have not stayed there before it can be a little tricky to spot even if you are using gps. It is tucked behind the strip mall across from the movie theatres. I would not let that deter you as I think it is why the... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review of our hotel, Kevinofsurrey! We're delighted to hear that you enjoyed our beds, and spacious suites. We do our best to ensure that our guests have a pleasant experience at our hotel. While we are a bit tricky to find, you can always call us directly for directions. We are looking forward to seeing you... More 

1 review
1 of 5 stars Reviewed February 15, 2015

Do not stay here! We were staying here over the valentines weekend and we were WRONGLY accused of smoking inside of our room! WHILE WE WEREN'T EVEN THERE. & was charged with a 150 dollar fee. THIS IS NOT chunk change. and we did NOT smoke inside of the room. We talked to the manager and he said that he... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your comments, Delia M. We're sorry that you were not satisfied with your stay with us over Valentine's weekend. When our housekeeping staff suspects that there was smoking in the room, they notify our Housekeeping Supervisor and General Manager. Our staff went to the room and confirmed the smell of smoke in your room. We reviewed the... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

Just returned from three nights at this CS. Our family of four stayed in a room with two Queen beds and we were pleased with it in all respects. MANAGEMENT/STAFF: Gracious/helpful/attentive - helped us track down a lost item and had it delivered to our room. Also, when we asked for one minor item to be repaired, it was done... More 

Was this review helpful? Yes 2
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for staying with us, and for your review, Ev S! We're glad to know that you were pleased with our hotel. Our staff makes every effort to provide the best service for our guests. We're happy to hear that you liked our rooms, and the amenities they have, as well as our hot breakfast. We look forward to... More 

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