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Comfort Suites San Antonio North - Stone Oak

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1754 N. Loop 1604 E., San Antonio, TX 78232
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Comfort Suites San Antonio North - Stone Oak
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Comfort Suites San Antonio North - Stone Oak
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110 reviews from our community

Traveler rating
    70
    23
    7
    5
    5
See reviews for
42
32
6
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
207 reviews 207 reviews
36 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here several times before, it is always a great place. It's clean, staff is friendly and the location is excellent (as in, what's nearby... the hotel itself is really difficult to find when you first arrive, because it's hidden behind strip malls, movie theaters and highways! ha)... The downside.. the wifi was AWFUL this time... as I said,... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for staying once again with us, DoubleOIncognito! We're glad you like our hotel, and that you keep coming back. We do want to apologize for the slow Wi-Fi speeds you encounter on this visit. We will get our tech to verify that all our Internet equipment is working correctly and at full speed. Thank you once again for... More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are really big, comfortable, clean, updated. Beds are great. You have shopping around and movie theaters, connected to Highways if you're also visiting Austin or others. Breakfast is normal w/TX form waffles. Staff is very nice and welcoming! Wouldn't hesitate to stay here again with our whole family, including grandmas!

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review, Yaz_la! We're happy to hear that you had a pleasant surprise staying with us over the weekend, and that you liked our spacious rooms, our beds, and location. We look forward to seeing you, and your family, again on your next trip to the area. Thank you for staying with us! -- Antonio C. More 

Langley, Canada
Top Contributor
61 reviews 61 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We found the bed super comfortable, the suite spacious and everything very clean. If you have not stayed there before it can be a little tricky to spot even if you are using gps. It is tucked behind the strip mall across from the movie theatres. I would not let that deter you as I think it is why the... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review of our hotel, Kevinofsurrey! We're delighted to hear that you enjoyed our beds, and spacious suites. We do our best to ensure that our guests have a pleasant experience at our hotel. While we are a bit tricky to find, you can always call us directly for directions. We are looking forward to seeing you... More 

1 review
1 of 5 stars Reviewed February 15, 2015

Do not stay here! We were staying here over the valentines weekend and we were WRONGLY accused of smoking inside of our room! WHILE WE WEREN'T EVEN THERE. & was charged with a 150 dollar fee. THIS IS NOT chunk change. and we did NOT smoke inside of the room. We talked to the manager and he said that he... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your comments, Delia M. We're sorry that you were not satisfied with your stay with us over Valentine's weekend. When our housekeeping staff suspects that there was smoking in the room, they notify our Housekeeping Supervisor and General Manager. Our staff went to the room and confirmed the smell of smoke in your room. We reviewed the... More 

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

Just returned from three nights at this CS. Our family of four stayed in a room with two Queen beds and we were pleased with it in all respects. MANAGEMENT/STAFF: Gracious/helpful/attentive - helped us track down a lost item and had it delivered to our room. Also, when we asked for one minor item to be repaired, it was done... More 

Was this review helpful? Yes 2
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for staying with us, and for your review, Ev S! We're glad to know that you were pleased with our hotel. Our staff makes every effort to provide the best service for our guests. We're happy to hear that you liked our rooms, and the amenities they have, as well as our hot breakfast. We look forward to... More 

Arizona
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 7, 2015

This is one of the best comfort suites hotels that I have ever stayed at. I am elite member of choice privileges and my elite membership was recognized by the front desk clerk at the time of check in. That was appreciated as it takes time to build up such membership with choice hotels. The room was clean and the... More 

Was this review helpful? Yes 2
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review, Mark W! We're thrilled to hear that we are one of the best Comfort Suites hotels you have ever stayed at, and that you were recognized as one of our Choice Privileges Elite Members. Thank you for staying with us! We look forwarding to seeing you once again on your next trip to the area.... More 

Senior Contributor
30 reviews 30 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 2, 2015

Hard to find if you have never stayed at this one before but you will not be disappointed. Convenient to shopping and restaurants. I have stayed here before and have yet to be disappointed. Staff is also friendly and the rooms are nice.

Was this review helpful? Yes 4
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review, koth8! We're glad to hear that you have stayed with us before, and that you continue to stay with us. Have a great day and we look forward to seeing you again on your next visit to the area. -- Antonio C. More 

South Texas
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 26, 2014

I've used this hotel a few years before and was very happy with it. It's in a great location, good price, and the service was great. My family and I came to San Antonio for Christmas this year and I went ahead and booked here again as it was the same for two nights here rather than one night somewhere... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review and feedback, Koani! We're glad to hear that you like our hotel, and that you liked our beds and choice of firm and soft pillows. We have reviewed your comments with our staff in regards to the towel and bath tub issues you encountered. Thank you for staying with us. -- Antonio C. More 

Hollywood, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

I was driving to Texas from Florida for my sisters wedding when I realized I left my dress at home. Since I was 3 hours away we went back for it,because of that I was almost a whole day late getting there but they held my rooms for me! The breakfast was Amazing! I loved the Texas waffles!! The beds... More 

Was this review helpful? Yes 2
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review! We're glad you stayed with us and that you liked our hotel, and our breakfast. We're happy to hear your 5 year old liked our beds, and that she had a good night's rest. Thank you for staying with us! -- Antonio C. More 

Blackburn, United Kingdom
Top Contributor
99 reviews 99 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 3, 2014

Great hotel; modern; big, clean, comfortable and well equipped suites; comfy beds and pillows; best wifi ever and at last some common sense as it doesn’t need "War and Peace" typing to login - no password. An irritation is that you can’t watch the TV from the sofa you have to lie in bed. No doubt they paid some interior... More 

Was this review helpful? Yes
Antonio C, Manager at Comfort Suites San Antonio North - Stone Oak, responded to this review

Thank you for your review and feedback, TonyandWendy12! We're glad you liked our rooms and our complementary wireless internet access at our hotel. We have reviewed your comments in regards to our TVs and breakfast with our staff and management. Thank you for staying with us. -- Antonio C. More 

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