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The Salem Waterfront Hotel & Suites

#2 of 2 Hotels in Salem
Certificate of Excellence
Hotel website
225 Derby Street, Salem, MA 01970
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The Salem Waterfront Hotel & Suites
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The Salem Waterfront Hotel & Suites
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The Salem Waterfront Hotel & Suites
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1,249 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johnstown, Pennsylvania
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

have stayed here three times so far, this is THE hotel I will stay in any time I am traveling to Salem. It has a great location, easy parking, fantastic restaurants all around, easy walking distance to the common, outstanding service, very comfortable rooms. Also, the beds have legs not baseboards. I know that baseboards are pretty common in hotels,... More 

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Springfield, Massachusetts
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our daughter was moving to Salem and we decided to stay overnight after helping her move in to her apratment. We chose the Salem Waterfront because of its proximity to downtown. The accommodations were very nice. The only reason I did not give it the highest rating was the parkin glot only has 73 spaces for 83 rooms and the... More 

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Delanson, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay was fantastic. Rooms were spacious and very clean. Pool was lovely and refreshing. The best night of sleep in a hotel in years. Will be back again. Staff was wonderful. Walking distance to all things in Salem. We were first greeted By Eric in the parking lot who took our bags and answered many questions we had and... More 

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Dallas, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

I enjoyed my recent stay and found the service to be exceptional. The evening desk attendant/manager, Sandy, was extremely helpful and went above and beyond what was necessary to accommodate my requests. The rooms are comfortable and clean and the hotel is well located.

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Cheshire, Connecticut
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a wedding and would recommend it highly as a central location for all things Salem Massachusetts.. Closely located within walking distance to shopping, restaurants, museums and all things historical! Great staff, excellent restaurant on site and the rooms were clean and well appointed. Highly recommend this hotel.

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Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Rooms were clean, the staff in regatta pub were great. However, when I checked in, they couldn't find my reservation, then they forgot to give me my passes to the witch museum which I paid for in my reservation. None of the front desk staff were friendly to me and my guests and i always felt unwelcome there. I had... More 

Was this review helpful? Yes 7
Greensboro, North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

But my wife and I have been married 45 years so quiet and comfort are most important. One the plus side: good location in Salem and close to the water, friendly and helpful staff and free parking. Not so good: Poor box spring/mattress/pillow combination added to Saturday night revelers meant rotten nights sleep. The highly touted pool, well it's a... More 

Was this review helpful? Yes 1
Indiana
Top Contributor
123 reviews 123 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a 1 night stay here for our trip to Salem. The hotel is very beautiful from the front desk to the hotel room. We had a corner room so we had a view of the harbor from our room but due to a condo going up behind the hotel a lot of the lower rooms lost their water... More 

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Mountain Top, Pennsylvania
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Front desk and friendly. Some not as knowledgeable as others. Beds not to comfortable. Pub had a descent restraurant but when seated, all water glasses were spotted and 3 of 4 had lipstick stains! What's with that? We would stay again.

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed at the Salem Waterfront Hotel (which is not actually on the water) for a friends wedding. We had a bit of an issue while checking in which almost made my friend (the bride) go bridezilla because they were telling us something different than they told her. The girl at the front didn't know anything, and... More 

Was this review helpful? Yes 4
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