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Salem Waterfront Hotel & Suites


225 Derby Street, Salem, MA 01970
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Reviews you can trust

78% Recommend
3.5 of 5 stars 92 reviews
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All (92)
[ Date ] [ Rating ]
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1 of 5 stars
scuincle   1 contribution
kansas city, missouri
Nov 23, 2009 | Trip type: Business New

Recently had a wedding in Salem, and our entire guest list stayed at Salem Waterfront Hotel. The rooms were dirty and the phone in our room did not work. As inconvenient as this was, we did not complain on account of having more pressing things to do. We stayed three nights, and as we were leaving, we tidied the room... more

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5 of 5 stars
lava11   7 contributions
lava11
Nov 15, 2009 | Trip type: Couples

My Boyfriend and I stayed at the Salem waterfront Hotel the weekend before halloween. We go to salem every year during the halloween season and this was the first time we stayed in Salem. The hotel is in a great location a shaort walk to many restaurants, shops and the main part of town. The staff was friendly, the rooms... more

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1 of 5 stars
wavngkat66   1 contribution
Pennsylvania
Nov 2, 2009 | Trip type: Family
1/1 found this review helpful

The location of the hotel is perfect but the hotel staff were incredibly rude. Being a warm weekend the A/C did not work and the sheets were absolutley dirty, covered in hair and yellow stains, when called front desk, I was told I had to come down to get new sheets. Also a family let there young children run down... more

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5 of 5 stars
salemfan09   1 contribution
mt holly nj
Nov 1, 2009 | Trip type: Friends getaway

I cant even tell you how awesome this place is, first off the staff is so friendly and helpful,the month of october in salem is insane and they all manage to keep their cool and always smile. the location is also great right in the center of town very convenient close to all the major attractions and even if you... more

boo in salem
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3 of 5 stars
dtasan   3 contributions
white plains ny
Oct 24, 2009 | Trip type: Family

stayed here for a 3rd time and always had a great stay . One big reason is the location to everything, pull in check in and never need the car till we check out. more

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5 of 5 stars
mswales   2 contributions
So.NH
Oct 21, 2009 | Trip type: Family

Great place for kids who liked the pool. It was cold out but the pool is warm and indoors. We visited the Witch Museum and other attractions in Salem then got the kids worn out with a nice long swim. I should also note how friendly the staff was to all of us. Breakfast was also great—far superior to the... more

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1 of 5 stars
erenata   1 contribution
kansas city
Oct 13, 2009 | Trip type: Business

We stayed with a very large party in this hotel. The tech suite was dirty with used condom wrappers and half full jars of vaseline, and none of the technical amenities worked, and were not fixed when complaints were lodged at the front desk. Upon check out we were charged an additional $100 cleaning fee, for "stains" that were already... more

Management response from
Jon Bercume, Manager

We recently had a very rare incident in which an unruly guest damaged a room and we reluctantly charged a reasonable cleaning fee. We believe that this review came from this guest

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2 of 5 stars
SpiritTravelor   1 contribution
New Jersey
Oct 12, 2009 | Trip type: Family
1/1 found this review helpful

I traveled with my mother and 9 year old son. The room was comfortable, but small. Cleanliness was OK, but it wasn't spotless; the decorating is dingy and uninviting. Breakfast is not included - we paid $185+tax, and not even a small continental breakfast. The location is convenient to several tours spots of Salem, but not at all attractive -... more

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5 of 5 stars
idolette   10 contributions
Sea Cliff
Oct 10, 2009 | Trip type: Family

The hotel staff was very friendly and eager to assist. They were always ready and available when you needed them. The hotel room was clean and neat. The fireplace in the lobby was nice to sit by and enjoy during our snowy stay in Salem. The dining room was also nice and the food was excellent. They had a large... more

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3 of 5 stars
wctrvlr   27 contributions
Martinsburg, West Virginia
Sep 22, 2009 | Trip type: Couples

This is a good choice if you are not into B&B's. It is not on the waterfront but some rooms have a view of the harbor over neighboring rooftops. We were in a Mini-suite (405) which was quite large, had lots of lamps, but curiously none were near the sofa which made reading difficult. The bed was comfortable, the shower... more

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Salem Waterfront Hotel & Suites Also Known As

  • Salem Waterfront Hotel
Address: 225 Derby Street, Salem, MA 01970
Salem Hotels Salem Waterfront Hotel & Suites
3.5/5.0
92