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Hawthorne Hotel

3.5 of 5 18 Washington Square West, Salem, MA 01970
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Certificate of Excellence 2014
Hawthorne Hotel
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Hawthorne Hotel
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1,346 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hawthorne Hotel
See the most recent reviews
Revere, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2013

great place to stay, service was outstanding, great food, rooms are beauitful. wife loved their large bath tub, very relaxing and quite, close to all the shops and sites. although they do not have a pool they offer you a free pass to the YMCA to use the pool there. we`ve been there in the pass and will be there... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear tc1918: Though you kept your review brief, you highlighted so many wonderful aspects of a stay in the Hawthorne Hotel. I am certain future travelers of Salem will benefit from your review, especially since you noted a few of the lesser-known aspects such as the Salem YMCA passes. As a historic building, we do not have the space for... More

Jersey City
1 review
5 of 5 stars Reviewed January 7, 2013

I visit Salem a few times a year as a weekend getaway. I've always wanted to stay at the Hawthorne and was finally able to do it this past weekend. The hotel is a perfectly located for exploring Salem as well as a starting off point for the rest of the north shore. My room had a park view (which... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jerzchris: We are so pleased that you were able to fulfill your desire to stay at the historic Hawthorne Hotel recently. We hope your experience this month will result in your becoming a satisfied “regular” as are so many of our guests. Our rates do vary according to the demand of the market place, with January typically being the... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 4, 2013

The room was very clean, beds were very comfortable, and plenty of clean towels, shampoo, hand cream, and soap in both bathrooms! Great night sleep!! They supplied us with extra keys too! We were attending my cousin's wedding and celebrating the New Year too! Everything was fantastic! Food served at the wedding was delicious! Thanks you!

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Pisanelli, While your review is brief, you certainly cover all of the important aspects of a stay at the historic Hawthorne Hotel. New Year’s Eve seems like the perfect time to have a wedding, and it seems like you enjoyed every aspect of your special stay with us. Thank you so much for taking the time to write this... More

Norwalk, Connecticut, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 3, 2013

We had a very nice 3 day trip during the Christmas season. We stayed at the hotel because my son had a basketball tournament and the team stayed there. The staff could not have been nicer. They were helpful no matter how many questions we had. They gave us good restaurant, and bar recommendations. The one problem is their excercise... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear sandymr, Thank you so much for the nice review, and for your time in providing it so that future travelers to Salem, MA will be able to have a first-hand account of a three-day stay at our hotel. We are so pleased to have you recognize our outstanding staff members, who work hard to provide outstanding personal service to... More

Langhorne, Pennsylvania
Top Contributor
60 reviews 60 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 3, 2013

Beautiful, comfortable stay in an historic hotel. My husband and I were looking for a hotel in Salem for New Year's day night. Thought this would be an interesting place to stay. We were pleasantly surprised. It was beautifully decorated for the holiday and the staff were just as nice. Thank you for a beautiful way to start our year.

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear linla Thank you for the brief but lovely review of your stay at the Hawthorne Hotel. We are very pleased that you enjoyed your stay with us, and that you had an enjoyable beginning to 2013. We do hope you will make a return visit to our fair city again very soon. Warm regards, Juli Lederhaus General Manager More

Binghamton, New York
2 reviews
5 of 5 stars Reviewed January 3, 2013

My wife and I recently stayed at the historic Hawthorne Hotel in Salem, Ma. Everything about our stay was delightful, from the front desk staff upon check-in to the day we left. The hotel staff were as warm and welcoming as the fire place in the Tavern. On our last night we ate in the fine dining restaurant, Nathaniel's. Being... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Stephen J, It was so kind of you to write such a detailed account of your visit to the Hawthorne Hotel over the holidays. We are especially pleased to read your comments about your dining experience, and we will certainly share them with the entire team. David will receive a special recognition because you mentioned him by name in... More

Holyoke, Massachusetts
1 review
5 of 5 stars Reviewed January 2, 2013

My husband and I arrived at the hotel to be greeted kindly and professionally. Our three night stay was over the Christmas holiday visiting family in a near by town. We ate in the pub, Nathaniel's restaurant and utilized room service. All surpassed our expectations. The pub was lively and the restaurant quaint, quiet and tasteful. We loved the fact... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Tom A: Thank you for writing such a thoughtful review. I am thrilled to hear that the Hawthorne Hotel played such a large role in your holiday memories this past Christmas. It seems you took advantage of everything that the Hawthorne has to offer. I am so happy to hear that you enjoyed the food you received in both... More

Binghamton, New York, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2012

Stayed over the holidays, can't say enough wonderful things about this hotel. From the new comfy beds and top notch linens, the cleanliness and the personal service in both the Tavern with its cozy fire and Nathaniel's fine dinner experience (kudos to server David!). The most striking thing about this hotel is the teamwork and comradarie between the staff, it... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mari-Ann J: Thank you for taking the time to write a review of your recent stay with us. I am thrilled to hear that the staff was so helpful and that the true spirit of the Hawthorne TEAM was obvious to you as you dined with us. All departments are in constant communication and the genuine friendship between staff... More

Seminole, Florida
1 review
5 of 5 stars Reviewed December 24, 2012

We came to your hotel for our daughters wedding on 12/12/12. Your staff was wonderful in helping her plan and have a small but beautiful intimate wedding with her family and a few friends. The food and drinks were delicious the whole week. All of your staff was extremely helpful and courteous, especially the front desk, tavern and the restaurant.... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Roses627: Thank you for taking the time to reflect on Trip Advisor regarding your recent stay with us. We truly appreciate it when our guests are able to do this for the Hawthorne as it truly provides great insight for future travelers of Salem. I am thrilled to hear that everything was well beyond your expectations during your time... More

portland, me
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2012

About 3 yrs ago I was a guest at the Hawthorne Inn in Salem, MA. I was on business, and had hung my pant suit in the window of the room I was in, in front of the large open window on the 2nd floor facing the park. I came back into the room after dinner, turned on the lights;... More

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear jillc1: This story certainly made me laugh this morning. You never know what will happen in Salem or at the Hawthorne! Thank you for taking the time to share this story with readers on Trip Advisor as I am certain others will enjoy hearing your story. We are asked often if the Hawthorne Hotel is haunted. Ghost Hunters came... More

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Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, Salem, MA 01970
Location: United States > Massachusetts > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
Number of rooms: 93
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Also Known As:
Hawthorne Hotel Salem

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