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All 2 Salem hotels

Hawthorne Hotel

3.5 of 5 Hotel   |   18 Washington Square West, Salem, MA 01970
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90%
Ranked #1 of 2 hotels in Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Chris K
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1,116 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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English first
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed two nights here while house hunting for our own move to the North shore. Hotel is in the heart of the historic downtown. Hotel is very clean for a historic hotel. Do keep in mind because it is a older hotel the rooms tend to be smaller but come with all the amenities you would expect.

Was this review helpful? Yes
New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for 2 nights, rooms and entire building is kept immaculately clean. Staff were attentive and very pleasant and friendly. The hotel has a lot of history in the area, many old photos displayed. Ate I the Tavern, Food was delicious!!! Within walking distance to a lot of attractions, also trolley nearby for a day of touring the town,... More

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Chatham, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here a number of times when visiting the Salem area. The staff is excellent, very attentive and knowledgeable. The area is filled with history and so is the hotel. You can walk right from the hotel to center of town and all the historic locations.

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Harry D, Thank you for your review of the Hawthorne Hotel. As someone who has stayed with us on several occasions, we appreciate you taking the time to share your lovely feedback with us. We take pride in offering our guests a true sense of hospitality from the moment they make their reservation until they check out after a... More

Huntington, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We spent a day in Salem while traveling through the area. We try to stay at historic hotels whenever we travel. The Hawthorne do not disappoint. The staff were very friendly and accommodating at the front desk as well as in the restaurant (Nathaniel's). The room was very nice with a very comfortable bed and pillows which we needed. The... More

Was this review helpful? Yes 1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Pood_Voyage, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you found your room to be welcoming and comfortable. Each of our rooms is individually furnished to offer guests a unique experience with each visit. I’m not surprised that you found your bed to be so comfortable—our guests are... More

Hopkinton, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My son was married last weekend at the Hawthorne hotel. Everything went so well, our wedding coordinator Alaina was fabulous to deal with as was Liz who was in charge the evening of the wedding. All the staff was very accommodating and most friendly, the food and service were also wonderful. Would totally recommend this venue to everyone. Many guests... More

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear JGSullivan, Thank you for your review of the Hawthorne Hotel. Congratulations to your son and your family on this wonderful occasion! I’m pleased that you had such a great experience with us from the moment planning began and throughout the wedding. As I’m sure you can imagine, with our Grand Ballroom, cozy Library, and other beautiful function rooms, we... More

Montclair, New Jersey
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visited Salem with family for a couple days and we all booked rooms here. It's pricier than anything I've stayed at but thought it would be nice to try a fancier hotel. It's right in the middle of town and we spent the whole time walking to everything we wanted to see. The car stayed parked in the lot... More

Was this review helpful? Yes 3
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Svetlana K, Thank you for your review of the Hawthorne Hotel. I’m glad that you and your family enjoyed your stay with us, and that our central location in downtown Salem proved ideal for you when exploring the city. There are so many great attractions and a wonderful, growing shopping district. I hope you had an excellent time with... More

Shavertown, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I had the opportunity to attend a conference in Salem, Ma.in April 2014. We did a little research on the area and hotel prior to our trip. When we arrived at the hotel, the front desk personal were courteous, friendly, and informative. They not only answered all our questions about the hotel, but offered helpful advise on... More

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear mike k, Thank you for your review of the Hawthorne Hotel. I’m pleased that you and your wife enjoyed your stay with us, and that you found our Front Desk team to be so welcoming and helpful during your visit. I will be certain to share your compliments with them. As you mentioned, we are a historic Hotel, and... More

Hampton Bays, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were very impressed with the Hawthorne Hotel. The staff was extremely helpful, and went out of their way to ensure we had anything we needed during our stay. We were there for a week, during that time we did not come across a single employee without a smile. Our room had a terrific view and was much bigger then... More

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jennifer M, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoy your stay with us and appreciate your compliments for our great team. We believe that we are not in the hotel business, but in the hospitality business, and we choose employees who share that belief. I will be certain to share your kind words... More

North Carolina Smoky Mountains, North Carolina
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm not gonna lie- this hotel is on the pricey side. As someone who's only done chain hotels and motels though, this was a real treat. It reminded me of Disney's Haunted Mansion. It's old and full of charm. We stayed on the 6th floor, and our room had 2 bathrooms. My only complaints are that breakfast is too pricey... More

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Elizabeth F, Thank you for your review of the Hawthorne Hotel. I’m glad you enjoyed your stay with us, and that the Hotel’s unique historic charm added to your visit. We feel that our prices for rooms and for our restaurants is competitive with the area when you take into account the special amenities we offer (such as complimentary... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This summer we visited Salem again with one of our grandchildren. Although we have always been impressed with the city's attractions, up until now we have been unimpressed with hotel options. The Hawthorne Hotel changed all that. As an historic hotel, it maintains the charm of an earlier era, but with modern upgrades. Although there are older trappings ( small... More

Was this review helpful? Yes 4
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear gourmetgirl44, Thank you for your review of the Hawthorne Hotel. I’m pleased that after several visits to the city you found your way to us! We are very proud to be one of the Historic Hotels of America and do our best to maintain that unique charm and atmosphere throughout the Hotel while still accommodating the more modern needs... More

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Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, Salem, MA 01970
Location: United States > Massachusetts > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
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Also Known As:
Hawthorne Hotel Salem

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 
Number of rooms
93

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