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All 2 Salem hotels

Hawthorne Hotel

3.5 of 5 Hotel   |   18 Washington Square West, Salem, MA 01970
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Ranked #1 of 2 Hotels in Salem
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Oceanjunkie7 Jacksonville, Illinois
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1,198 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Jacksonville, Illinois
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

I have always wanted to stay at the Hawthorne and I'm glad I did. It is a bit pricey for what you get, but it IS an experience. The staff are amazing, the location could not be better, and the public areas of the hotel are exceptional. The rooms are a bit small, but I did expect that. However, we... More

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband, two yorkies and I stayed at The Hawthorne for a wedding. It is the perfect place to experience Salem. The hotel is centrally located and you can walk anywhere; it is close to the water, the Peabody Essex Museum and the witch museums. Additional positives include free parking, a reasonable pet fee ($15/dog/night) and a helpful and friendly... More

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Berkeley, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at the hotel are lovely and so helpful. The room was attractive, very clean, comfortable and given the age of the building, really a great surprise. Stayed for three nights and it was really great. very conveniently located, to boot. And a wonderful, cozy and charming Italian restaurant directly across the street!

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We visited Salem on an impromptu trip... So glad we chose her to stay!! Very clean rooms, friendly and helpful staff couldn't ask for a better trip! We ate at both restaurants and enjoyed both very much... The tavern had great drinks. The staff gave recommendations in what to do in the area. We will definitely be back!!! A+++

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Morristown, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for two nights in Salem and found this hotel to be relaxing and charming. It is an old hotel with great history and stories to tell. The room was beautifully decorated to fit the time period, but came with a newly updated bathroom which was perfect! The hotel is very clean and the staff provided excellent service. We... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Kate C: Thank you so much for the detailed and very kind review. Clearly you are the kind of traveler who “gets” what it is like to stay in a unique, historic property. We sincerely appreciate your kind words about all of the amenities we offer, as well as your detailed commentary about your experience in Nathaniel’s Restaurant (which,... More

Wales
Top Contributor
115 reviews 115 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived after staying in Boston. The staff were lovely and very attentive. The room was nice. Part of the charm of the hotel is it's old school appeal. Coffee in reception was a bit gross so is avoid that and we had a poor meal in the tavern on the green so I'd also eat elsewhere but we would... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear collegefield, Thank you for your review of the Hawthorne Hotel. I’m pleased that overall you enjoyed your stay with us, and that our warm staff made you feel well taken care of. I am sorry to hear about your experience with our coffee and with Tavern on the Green. As I’m sure you can see in other reviews, we... More

Cliffside Park, New Jersey
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hawthorne is located right in the heart of Salem, making the downtown area/historic sights easily accessible. The staff was very friendly and knowledgeable about the city and its history. The food at Nathaniel's was wonderful. Our room had an awesome view of the Common. Love that pet-friendly rooms are available!

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Kristen Z, Thank you for your review of the Hawthorne Hotel. This is such a great time of year to visit Salem, and we know how appreciative our guests are of our perfect location in downtown Salem. I hope you enjoyed the city’s many excellent attractions as much as your stay with us. I’m also pleased that you took... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We didn't want to leave!!! Sadly, we only had one night at The Hawthorne Hotel, but it was just perfect. We had a beautiful, deluxe room on the fourth floor. It was quiet, clean, pretty, and roomy. The staff members were all friendly, and with the exception of a rather new waitress when we enjoyed our breakfast, the service was... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Trahlyta, What a wonderful review! It always makes us so happy to hear from guests that they enjoyed their stay so much that they wanted to extend it (sometimes forever). I’m so pleased that you enjoyed your night with us, and that our staff made such an impression on you. I will be certain to share your kind words... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for two nights because I love the Salem area, it is a great location, many historic/unique sights nearby, I enjoyed their Sunday jazz brunch and other meals very much at their restaurant Nathaniel's, and front desk/cleaning staff are very proficient and helpful with your needs and questions. I would definitely stay here again and recommend to family/friends... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear bushypanda, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, as well as our fine-dining restaurant, Nathaniel’s. Our Sunday Jazz Brunch is certainly a favorite among guests and locals alike. We are so proud of our history and central location in historic Salem. We know that guaranteeing parking to our overnight... More

Cherry Hill, New Jersey, United States
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm a little surprised by all the great reviews of this hotel (which prompted me to book it). It's by no means a bad place and there are not a lot of options in Salem. First of all the good: the location is perfect for walking around Salem. The Peabody Essex museum is right across the street and just about... More

Was this review helpful? Yes 1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mark F: Thank you for taking the time to write this detailed review of the Hawthorne Hotel. We do appreciate your concerns about the issues over which we do have control, such as the bathroom paint and the parking. We will work harder to make sure these kinds of issues are addressed in a better, more guest-friendly manner. The... More

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Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, Salem, MA 01970
Location: United States > Massachusetts > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
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Also Known As:
Hawthorne Hotel Salem

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