We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hawthorne Hotel

#1 of 2 Hotels in Salem
Certificate of Excellence
Hotel website
Hotel deals
18 Washington Square West, On Salem Common, Salem, MA 01970
Offers & Announcements
$20 Restaurant Voucher!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hawthorne Hotel
Professional photos View all
Browse nearby
Hawthorne Hotel
Write a Review

1,429 reviews from our community

Traveler rating
    965
    321
    78
    27
    38
See reviews for
371
542
78
113
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1429)
  • Mar-May only
    (249)
  • Jun-Aug only
    (426)
  • Sep-Nov only
    (571)
  • Dec-Feb only
    (183)
All months
Blanco, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Hawthorne Hotel for the second time. I love this charming historic hotel. It is very convenient to the major attractions and is just across from the beautiful Salem Common. The hotel bar, known as the Tavern, seems to attract locals as well as various tourists and visitors who come up from Boston on the train.... More 

Was this review helpful? Yes
Grafton, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Just came back from my second stay and again cannot ask for better hospitality. This time stayed in room with Queen size bed. The last time stayed in a smaller room. Rooms are clean and spacious. Has trouble with the television and called and they came to fix it immediately. Has a great time just booked another stay for June.

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Stacy L, I am so happy to hear that this was your second stay with us and you have already booked your third! We take much pride in our returning guests. We highly value our dedication to hospitality and we strongly agree that this will always stand out to our guests. It is always good to hear how quickly... More 

Connecticut
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an amazing weekend in Salem, MA which started and ended at The Hawthorne Hotel. We are only a couple hours away from Salem but this was or first time. The Hawthorne Hotel is a gem. It is luxurious yet has a casual feel. Rooms are reasonable priced and staff is very professional and helpful. The location is within walking... More 

Was this review helpful? Yes 1
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear boei58, We always appreciate it when fellow New Englanders enjoy the Hawthorne Hotel. As you indicated, the Hawthorne is ideally located to explore Salem on foot, and our team is always prepared to assist with a smile! Thank you for sharing your room tip, as we have a wide variety or rooms to choose from, ranging from our Alphonsa... More 

Top Contributor
81 reviews 81 reviews
77 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a family reception here, and we decided to book a room at the very last minute. Dominic handled our reservation; he was reactive, very good on the phone and knew how to handle our request. Although we only stayed one night, everyone at the reception was very nice, professional and great to be in contact with. The hotel... More 

Was this review helpful? Yes 1
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Chris W, I appreciate you taking the time to review our hotel and to especially comment on Dominic's professional handling of your requests. Our front desk team certainly understands the importance of making a great first impression and I will gladly share these comments with them. As a historic property, our rooms all vary in style and size. Due... More 

Worcester
Top Contributor
58 reviews 58 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hawthorn Hotel is a classic. It's located directly across from lovely Salem Common and within walking distance of all major attractions. There is a red line painted throughout the tourist area that leads to all points of interest and it goes right by the hotel. One of the Witch Trials museums is kitty-corner across the street. Check-in was quick... More 

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear luckyl72002, Thank you for your detailed and candid review of your stay at the Hawthorne. As you noted, the hotel is located in the heart of historic Salem and places like the Salem Witch Museum are just a stone throw away from our front entrance, making it a truly walkable experience. We can certainly confirm that all of the... More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly , polite staff, clean room, ideal location in Salem. Known for its haunting on the 6th floot, I was not disturbed. Room decor is early American. Walking distance near historical sites and I would return to this establishment.

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Jeannette C, Such a nice and brief review that sums our hotel up in a few sentences! Thank you for taking the time to review us! Regards, Patrick Patrick Cornelissen General Manager More 

Medford, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hawthorne Hotel was the place we chose for my daughter's bridal brunch that took place yesterday. From the very beginning of planning the event with Catering Manager, Lindsay Otis, it was wonderful. The hotel itself is lovely--a charming, historic property right across from Salem's beautiful common. The grand ballroom (where we held the bridal shower) is a graceful room--... More 

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Flippa A, It was a pleasure to read your review of the hotel and in particular the bridal shower you planned with us. The grand ballroom is the perfect place to celebrate, and I am happy to read how well you enjoyed working with Lindsey, who does a fabulous job as a Catering Manager, and the other team members... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is impressive from the lobby on up. The staff is friendly. The room was lovely. Even though my room was small, the high ceilings & chandler made it special. The bed was so comfortable that it was a joy to sleep there. From my 6th floor window the view was lovely too.

Was this review helpful? Yes 1
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear ParanormalTravels, I appreciate your feedback on our friendly staff and lovely rooms. We know how important a good night's sleep is and have many guests who commend us on our comfortable beds and comfy pillows. Thank your for choosing the Hawthorne Hotel and we look forward to welcoming you back next time you visit Salem! Best regards, Patrick Patrick... More 

Lenox, Massachusetts
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is absolutely old world, and up to todays expectations. In a word outstanding. Wasn't sure what to expect, but the location looked promising. I know people look to get the cheapest, best deal for their dollar, I say there is no comparison. Was it a couple buck more, sure. Was it what they said it was, sure. Did... More 

Was this review helpful? Yes 2
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear N0tac0p, Thank you for writing such a wonderful review of our property and especially noting the great work that was done by the front desk, dining services and housekeeping department. All of our employees take a lot of pride in working for the Hawthorne Hotel and I appreciate your acknowledgement that it takes an entire team to exceed guest... More 

Salem, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

As a Salem Local I didn't think I had much need for the Hawthorne Hotel, until my furnace died on a windy and bitterly cold December day. The General Manager was kind enough to extend an invitation for me, my husband and my dog to stay the night while we waited for repairs. Circumstances allowed for just myself to stay... More 

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear SalemChef, Being from Salem yourself, it won't come as a surprise that the Hawthorne Hotel understands the importance of giving back to the community. We are happy to have assisted you when you needed it most and even with a record breaking (and challenging) 108 inches of snow this winter we were able to accommodate many others in similar... More 

Questions? Get answers from hotel staff and past guests. Ask a question

354 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (323)
Viewed
View from room (9)
Viewed
Hotel & grounds (102)
Viewed
Dining (30)
Viewed
Bathroom (31)
Viewed
Room/suite (81)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (10)
Viewed
Dining (9)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question