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All 2 Salem hotels

Hawthorne Hotel

3.0 of 5 Hotel   |   18 Washington Square West, Salem, MA 01970
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89%
Ranked #1 of 2 hotels in Salem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Lindalu56 Lumberton, New Jersey
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1,022 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Lumberton, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

After two nights at a hotel in Peabody we switched over to the Hawthorne Hotel for convenience. We are so happy we did!!! Although we didn't get a suite, our room was very spacious with two queen beds and a bathroom....and three closets! Plenty of room to hang up our clothes and stow away our luggage. With the Hawthorne Hotel... More

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Clifton Park, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very convenient. We did not use our car at all. It is across the street from The Salem Witch Museum and there was a beautiful view from our room of the town. Staff was friendly, hotel was clean and beautiful. Coffee and cider in the lounge area was nice. We stayed one night and got one museum... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I made reservations for the hope of having a ghost being rated 4 haunted hotel but instead I had a great room excellent friendly staff & all the amenities. We had an awesome rate plus free breakfast & museum tickets. We stayed for 2 nites that I will always remember & I'll definitely recommend to all my family & friends.... More

Was this review helpful? Yes 1
Kalamazoo, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel was so cute and historic. The room was amazing, beds comfortable and the staff was friendly and helpful. The Tavern restaurant was able to accommodate my food allergies and the food was terrific! I will definitely stay there again!

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear jmo1500, Thank you for your review of the Hawthorne Hotel. I’m pleased that you enjoyed so many aspects of your stay, from our cozy, individually furnished rooms to our welcoming staff. I’m also glad that our pub-style restaurant, Tavern on the Green, was able to address your food allergies with ease. Perhaps you might like to share your view... More

Vergennes, Vermont
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hawthorne Hotel and had a wonderful experience. The service was top notch, the staff were so professional and welcoming. I was impressed with the beautiful fresh flower arrangements and the historical ambiance of this hotel. Our room was very clean, the nice touch of beautifully arranged fresh towels, high end spa soap, and shampoo, conditioner, hydrating... More

Was this review helpful? Yes 3
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Donna E, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you appreciated the many small touches that we think make the Hawthorne special. Making our guests feel welcome and comfortable is very important to us, and so I will be certain to pass along your compliments to our... More

Portland, Maine
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

We were there for a four-day conference, so we had the opportunity to experience the restaurant, the tavern, the conference facilities, and not quite enough of Salem! THe staff are knowledgeable about everything from public transpiration to museums and other attractions to local restaurants. We watched them give 110% to the infirm, to children, and to other guests as well.... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Angel B, Thank you for your review of the Hawthorne Hotel. I’m glad that you were able to experience so much of the Hotel during your visit, and that you enjoyed dining in the cozy Tavern in particular. The comfort of our guests is very important to us, and that hospitality extends to our restaurants. Our Chefs are all... More

North Andover, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

My boyfriend and I just visited this hotel for two nights. We loved our stay. The staff at the front desk were very friendly and the rooms seems nice and clean. The cider and coffee in the lounge area was a nice touch. It has an "old feel" at this hotel which is something nice . We stayed our first... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Carlygal21, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you appreciated the historic nature of the Hawthorne and of our Fidelia Bridges Guest House. Unlike more contemporary accommodates, the rooms in the Hotel and the Guest House are furnished individually, offering not only comfort, but also a charming... More

Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

What a beautiful hotel , very elegant , the décor is in the period of the hotels hay day , it promises to be a wonderful place to stay as soon as you walk through the front doors. the front desk where very welcoming and quick with the check in . Our rooms were super large , a huge old... More

Was this review helpful? Yes 1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear jujuspillane, Thank you for your lovely review of the Hawthorne Hotel. We pride ourselves on offering guests a unique, charming atmosphere from which to enjoy the history of Salem, and I’m pleased that from the moment you arrived you appreciated this aspect of our historic hotel. I’m glad that you also felt so welcome. We pride ourselves on the... More

Auburn, Massachusetts
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Old hotels can be suspect. Not this one. Clean, reasonable updated, friendly staff, great service. And the Tavern is a trip back in time with good food, libations and Alyson behind the bar. A nice local hangout too.

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Jumbo B, Thank you for your concise, but thorough review of the Hawthorne Hotel! You covered many of those aspects that we think make the Hawthorne a wonderful place to stay, from our well-kept rooms, to our excellent staff, and our two great restaurants, Nathaniel’s and Tavern on the Green. Allison is one of our standouts behind the bar,... More

New York City, New York
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for two nights on business and have no complaints whatsoever. The room was extremely clean. The service was very friendly and professional. The food was solid hotel food. And, the price was more than reasonable. This is definitely a nice hotel, but it is "no frills." It is housed in an old building (built in the 1920's).... More

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HawthorneHotelGM, Front Office Manager at Hawthorne Hotel, responded to this review

Dear Jesse D, Thank you for your comprehensive review of the Hawthorne Hotel. I am glad we were able to serve as your host during your visit to Historic Salem. It is excellent to hear that you found our property to be clean and functional and that our staff provided friendly and professional service. These are two areas that we... More

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Additional Information about Hawthorne Hotel

Also Known As:
Hawthorne Hotel Salem
Address: 18 Washington Square West, Salem, MA 01970
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hawthorne Hotel 3*
Official Description (provided by the hotel):
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 
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