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Hawthorne Hotel

#1 of 2 Hotels in Salem
Certificate of Excellence
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18 Washington Square West, On Salem Common, Salem, MA 01970
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Hawthorne Hotel
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1,483 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Island, NY
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

No bellhop service...you have to lug your luggage through the parking lot and around the corner to the door. Or take a chance with your life by double parking on the street. We stayed in the 'haunted' room #325. The bathrooms doors will randomly swing open if not fully latched...not a 'haunted' thing, probably a 'structural' thing. The bathrooms( shower... More 

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Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This historic hotel is gorgeous! It is extremely convenient in terms of location and is within walking distance of pretty much everything you would want to do in Salem. The staff is very polite and helpful. Everyone we ever spoke to was courteous and was happy to help with questions. Loved it! Would definitely stay here again!

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Brewster, Massachusetts
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed for a one night getaway and had a wonderful night. The hotel was nostalgic, clean and comfortable. The rooms were spacious and had everything we needed. Loved that the toilet and sink were in a separate room from the big shower with changing room! The room was beautiful and the staff was very nice. Would defininitely recommend The Hawthorne... More 

Was this review helpful? Yes 1
Painesville, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Nice, basic, quaint hotel. Clean and quiet; I guess its supposed to be haunted, but alas, didn't see anything go bump in the night Definitely like the history of the hotel and area. Sure was nice to have parking space for car and not have to worry about parking

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Bethlehem, Pennsylvania
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was quaint -- which to me, fit the ambience of our trip to Salem. The staff was pleasant and helpful. The location was TERRIFIC. We are a family of 4 (2 adults, and 2 young teenagers). We stayed in a room with the 2-queens and a pull-out sofa. Sleeping was great. The bathroom was so tiny and oddly... More 

Was this review helpful? Yes 1
Toms River, NJ
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was right by Darby street with all the shops on it. Also one block from the Salem Witch museum. The room was a good size the pillows were comfy. The beds not so much. They seemed to bed old the center was higher then the ends. The bathrooms a small but nice. The room service was fast and... More 

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Roy, WA
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

First off, the front desk staff was absolutely wonderful! Helpful, friendly, & lots of smiles. The room was good, the only complaint would be that the bathroom door didn't open all the way due to the desk being where it was. I understand that there was no room to do it any other way, but the bathroom door hits the... More 

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Williamsville, New York
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Something about Salem makes you want to stay in a historic hotel. And the Hawthorne fits the bill perfectly! The rooms are unique, with lots of character. The rooms may not be as spacious as modern hotels, but they are perfect anyway. And the lobby is gorgeous and welcoming. We really enjoyed our stay at the Hawthorne.

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear JulieK1968, Our unique and charming hotel is certainly worth the stay when visiting historic Salem. Thank you for taking the time to review our hotel. We hope to see you again soon. Best regards, Patrick Cornelissen General Manager More 

Port Jefferson, New York
1 review
5 of 5 stars Reviewed 1 week ago

The Hawthorne hotel has it all! Historic designation, classy atmosphere, delicious food, professional friendly staff, Step into a world class hotel in the heart of Salem, walking distance to all attractions -steeped in charm! Perfect destination for Autumn of course but you'll enjoy a stay here through out the year.- every season creates special memories! Ive been bringing NY groups... More 

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Marjorie B, Thank you for your wonderful review and for returning to the Hawthorne for 9 years in a row. It certainly speaks volumes that your group tour sells out months in advance and I will make sure to pass on your kind comments to our Director of Sales. You are right in pointing out that Salem is a... More 

Madison, Wisconsin
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful, historic property. Rooms were quaint and quiet. Service was 5 star, staff were all amazing and helpful. Food, top-notch. I would stay here again and again. The beds and pillows were soft and comfy...Some very good sleep was had at this hotel, thank you!!

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear funf00d13, As a business traveler, we appreciate your candid review of the Hawthorne as hotels tend to become a second home-away-from-home. We look forward to welcoming you back on your next trip to Salem. Best regards, Patrick Cornelissen General Manager More 

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