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Hawthorne Hotel

#1 of 2 Hotels in Salem
Certificate of Excellence
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18 Washington Square West, On Salem Common, Salem, MA 01970
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Hawthorne Hotel
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Hawthorne Hotel
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1,448 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bear, Delaware
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Hawthorne Hotel is just wonderful....no two ways about it. Its location is ideal as everything is within walking distance, the staff is friendly, professional and very helpful and the accommodations are without comparison. I was randomly selected as their VIP guest of the day my first day there, which meant that my room was upgraded at no charge, I... More 

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long island ny
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 3 days ago NEW

This has to be one of the best hotels around. So very warm and welcoming. The staff is wonderful and friendly. The tarvern has amazing food and the service is top notch!! The rooms are clean and very comfortable. It's the only place to stay in Salem for me & my husband. Thanks again for a wonderful visit!

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location in the historic district of salem. Definitely worth a stay. The food was awesome. The lobster quesadilla is definitely recommended as well as the burger. We stayed on the 6th floor and had a nice view.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

My sister and I were returning to Georgia from New Brunswick and decided to stop for the night in the Boston area. Hawthorne was the only nice hotel with a room at a reasonable rate available on such short notice. I was amazed when I entered at how nice it was. Check in was a breeze and though the workers... More 

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Eugene P, I hope you enjoyed your trip along the East Coast and am glad you decided to stop at the Hawthorne Hotel. We're glad you enjoyed one of our unique rooms and hope you had a great continuation of your vacation. I look forward to welcoming you back on your next trip. Best regards, Patrick Cornelissen General Manager More 

Gales Ferry
Top Contributor
103 reviews 103 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There recently to attend our daughter's Master's program graduation from Salem State. Had a great stay and wished we could have stayed longer. Had a room with two beds (the other being for our son.) This room actually had a bathrooms beside each bed--wow what a concept. The lobby had self-serve water and lemonade through the day and then coffee... More 

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear DWS177, Congratulations on your daughter's graduation from Salem State University and thank you for pointing out that Salem has so much to offer for visiting guests. Thank you for your nice and candid review of our hotel and I look forward to welcoming you back in the future. Best regards, Patrick Cornelissen General Manager More 

St.John's
Top Contributor
132 reviews 132 reviews
50 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After becoming exasperated trying to find a reasonably priced hotel close enough to Boston for a day trip into the city we came across the Hawthorne. We reserved a room for two nights early on the day of our arrival with no problem. A warm welcome and lovely room awaited us in this older property with much of its history... More 

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear dkeith, Thank you for your review of our hotel and pointing out the amenities and unique character of the Hawthorne, such as our antique mail slot, free Wi-Fi and free parking. Also thank you for reminding Tripadvisor readers that the Hawthorne is a wonderful place to stay if you plan to visit Boston. We indeed offer a reasonably priced... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, my stay was okay. The room was small but clean and comfortable. It is an old hotel in the historic district so it is centrally located and charming. However, there were some inconveniences. The first obstacle I encountered when staying at this hotel was having to park in the back and bring luggage around the building to the front... More 

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Saratogajane, Thank you for your feedback. As a historic property, we have a wide variety of room styles and sizes. Our free parking is located right adjacent to the hotel, but guests are always welcome to offload their suitcases by briefly parking at the front entrance. We certainly encourage guests who feel that there are noisy guests to call... More 

Edinburgh, United Kingdom
Top Contributor
96 reviews 96 reviews
18 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hawthorne Hotel has been around for about 90 years but has been kept up-to-date. Our room was very comfortable and featured a wide-screen tv and a very good bed - although if it had had a mattress topper that would have made it perfect. Check in was fantastic and I have to especially mention Jeff who was very friendly... More 

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear mebanana, Our 90-year heritage is certainly something we feel very proud about as well. Thank you for your review and I will make sure to share your thoughtful comments with Jeff. Regards, Patrick Cornelissen General Manager More 

Hamilton, New Jersey
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My family and I (a party of 5) booked a reservation for the Deliverance room at the HH this weekend. While the staff was very pleasant, I found that to be the hotel's only shining attribute. The bathroom in the Deliverance room--2 queen beds and 2 sofa bed--was TINY. I'm not exaggerating when I say that the bathroom's toilet was... More 

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear Melissa S, I appreciate your review of the hotel and understand that with 5 people in your room, your experience may not have been as good as expected, for which I certainly apologize. While we accommodated your request to check-in early that day, we make every effort to place additional items in the guest rooms prior to regular arrival... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This absolutely charming and atmospheric hotel has something else not always experienced in modern hotels. The most charming, attentive and dedicated staff who go out of their way to meet all requests made of them and anticipate those not even asked. We were sorry we could only stay for one night. Could not recommend more highly.

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GMHawthorneHotel, General Manager at Hawthorne Hotel, responded to this review

Dear JGB10, Charming and atmospheric are certainly two traits that fit the Hawthorne hotel well. I am glad we were able to exceed your expectations and hopefully you can join us for a few extra days next time you come all the way from beautiful Melbourne Australia to visit us in Salem. Thank you again for sharing your review. Best... More 

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