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All 2 Salem hotels

Hawthorne Hotel

3.0 of 5 Hotel   |   18 Washington Square West, Salem, MA 01970
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89%
Ranked #1 of 2 hotels in Salem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
mikebarney Chicago, Illinois
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1,025 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
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English first
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Upon arrival,the excellent hotel staff informed us that our room had upgraded. Our room was just fantastic! Very clean, quiet and comfortable. Great location close to everything. Staff was very Helpful and friendly. Would recommend staying here.

Was this review helpful? Yes
New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My daughter and I traveled to Salem recently and she picked this Hotel. I booked the Salem package and was very happy with the offer. We got a delicious entree for dinner , breakfast included and two free entrances to museums. The car parked in lot no extra charge. Everything was walking distance. The room was immaculate and cozy. We... More

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Belleville, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

Myself,along with my two daughters had a magical time visiting the Hawthorne Hotel in Salem,MA.The staff was excellent in making sure our every need was met. Nick one of the employees went out of his way to meet us at the end of his shift and personally guide us to the Northshore Mall in Peabody,MA.,how awesome was that!The employees at... More

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Lumberton, New Jersey
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

After two nights at a hotel in Peabody we switched over to the Hawthorne Hotel for convenience. We are so happy we did!!! Although we didn't get a suite, our room was very spacious with two queen beds and a bathroom....and three closets! Plenty of room to hang up our clothes and stow away our luggage. With the Hawthorne Hotel... More

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Clifton Park, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very convenient. We did not use our car at all. It is across the street from The Salem Witch Museum and there was a beautiful view from our room of the town. Staff was friendly, hotel was clean and beautiful. Coffee and cider in the lounge area was nice. We stayed one night and got one museum... More

Was this review helpful? Yes 1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Laura S, Thank you for your review of the Hawthorne Hotel. I’m pleased that you enjoyed your stay, and that you appreciated the Hawthorne’s perfect location in downtown Salem. As you mentioned, our overnight guests are guaranteed complimentary parking, which allows them to check in, drop off their vehicle, and take advantage of Salem’s many great attractions and shopping... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I made reservations for the hope of having a ghost being rated 4 haunted hotel but instead I had a great room excellent friendly staff & all the amenities. We had an awesome rate plus free breakfast & museum tickets. We stayed for 2 nites that I will always remember & I'll definitely recommend to all my family & friends.... More

Was this review helpful? Yes 1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Victoria M, Thank you for your review of the Hawthorne Hotel. I’m glad that in lieu of a ghost sighting, you appreciated our welcoming staff and special packages. If you would like to try again for a haunted experience, we have just recently launched our “Spring Fling Package,” which offers a special room rate and a gift certificate to... More

Kalamazoo, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was so cute and historic. The room was amazing, beds comfortable and the staff was friendly and helpful. The Tavern restaurant was able to accommodate my food allergies and the food was terrific! I will definitely stay there again!

Was this review helpful? Yes 2
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear jmo1500, Thank you for your review of the Hawthorne Hotel. I’m pleased that you enjoyed so many aspects of your stay, from our cozy, individually furnished rooms to our welcoming staff. I’m also glad that our pub-style restaurant, Tavern on the Green, was able to address your food allergies with ease. Perhaps you might like to share your view... More

Vergennes, Vermont
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hawthorne Hotel and had a wonderful experience. The service was top notch, the staff were so professional and welcoming. I was impressed with the beautiful fresh flower arrangements and the historical ambiance of this hotel. Our room was very clean, the nice touch of beautifully arranged fresh towels, high end spa soap, and shampoo, conditioner, hydrating... More

Was this review helpful? Yes 3
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Donna E, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you appreciated the many small touches that we think make the Hawthorne special. Making our guests feel welcome and comfortable is very important to us, and so I will be certain to pass along your compliments to our... More

Portland, Maine
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

We were there for a four-day conference, so we had the opportunity to experience the restaurant, the tavern, the conference facilities, and not quite enough of Salem! THe staff are knowledgeable about everything from public transpiration to museums and other attractions to local restaurants. We watched them give 110% to the infirm, to children, and to other guests as well.... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Angel B, Thank you for your review of the Hawthorne Hotel. I’m glad that you were able to experience so much of the Hotel during your visit, and that you enjoyed dining in the cozy Tavern in particular. The comfort of our guests is very important to us, and that hospitality extends to our restaurants. Our Chefs are all... More

North Andover, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I just visited this hotel for two nights. We loved our stay. The staff at the front desk were very friendly and the rooms seems nice and clean. The cider and coffee in the lounge area was a nice touch. It has an "old feel" at this hotel which is something nice . We stayed our first... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Carlygal21, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you appreciated the historic nature of the Hawthorne and of our Fidelia Bridges Guest House. Unlike more contemporary accommodates, the rooms in the Hotel and the Guest House are furnished individually, offering not only comfort, but also a charming... More

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Additional Information about Hawthorne Hotel

Also Known As:
Hawthorne Hotel Salem
Address: 18 Washington Square West, Salem, MA 01970
Location: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hawthorne Hotel 3*
Official Description (provided by the hotel):
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 
Number of rooms
93

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