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All 2 Salem hotels

Hawthorne Hotel

3.5 of 5 Hotel   |   18 Washington Square West, Salem, MA 01970
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Ranked #1 of 2 hotels in Salem
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JulieSherwood7 Mansfield, Pennsylvania
  • Overview
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1,173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
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English first
Mansfield, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in their smallest room and it was still wonderful. The provided toiletries were amazing and a brand that I plan to find for home. I've had experience with many pleasant staff but the staff of the Hawthorne raised the bar for accommodating their guests. We arrived very early, well before check-in time, we were allowed to park in... More

Was this review helpful? Yes 1
Argyle, Texas
Top Contributor
54 reviews 54 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our longest stay during our 13-day holiday to the US North East. While this room was the smallest that we stayed in, with a tiny bathroom, it was perfect for our needs. The location was great for Salem attractions - we didn't drive hardly at all for the four nights/five days that we were in Salem. The bed... More

Was this review helpful? Yes 1
Buffalo, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This heritage hotel has an older charm, we had a nicely appointed room, good amenities, and we tried their convenient on-site restaurants for lunch and breakfast. On site parking available. Easy walking distance to many shops and restaurants and beautiful park across the road. We enjoyed our stay.

Was this review helpful? Yes 1
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear JJTravels2014: While your review might be succinct, you really cover all the pertinent facts to describe a visit to the historic Hawthorne Hotel. Thank you so much for your lovely words, and for taking the time to create this review. We sincerely appreciate it. I would love to visit with you to learn what it was about our “service”... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I had our wedding reception/party at the Hawthorne and stayed the night in a two-room suite. The hotel has a lot of historic charm, the service was great and the room was very comfortable. Had dinner at the Tavern and breakfast the next morning at Sofia's. Food was excellent. Would definitely recommend the Hawthorne to anyone visiting... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Dave N, Congratulations to you and your wife! I’m pleased you enjoyed your stay with us, and hope that your reception was everything you had hoped for. Our Banquets team takes pride in their part in making a special day that much more so. I’m glad that you also enjoyed dining with us and will be certain to pass... More

Vineland, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our family spent a night in room 626. Got a quiet peaceful night of sleep. The room itself was a very nice size. The bathrooms and elevators will seem small too many visitors, but this is an older that appears to have been well maintained. The hotel staff was very friendly. The hotel is within walking distance of all attractions... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear RJ1710, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that you appreciated the Hawthorne’s history. As you noted, we do our best to maintain our charming atmosphere while still providing a high-quality environment that accommodates the modern needs of our guests. We hope to welcome you back again soon.... More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

EVERYONE at this hotel was happy friendly and very helpful and knowledgeable about the city and surrounding towns. I would definitely stay here again. Room was cozy and very comfortable. The lobby was warm and inviting. Coffee and water available ALL day. Did not eat at any of the restaurants.

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mmannke, Thank you for your review of the Hawthorne Hotel. I’m pleased you enjoyed your stay with us, and that our staff was accommodating and helpful as you planned your time in Salem. There is so much to do around town and in the North Shore area—I hope you had a lovely time! In addition to complimentary coffee available... More

Aventura, Florida
Contributor
20 reviews 20 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hawthorne for my brother's wedding in February, 2013 (Sorry, TripAdvisor doesn't allow me to go back that far). It was the first time in a very long time that I stayed in a hotel in MA. The hotel is right down the street from the Salem Witch Museum, and is walking distance from shops, restaurants, House... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear DannyA3579, Thank you for your review of the Hawthorne Hotel. I’m pleased that you enjoyed your stay with us and hope that your brother’s wedding was just as wonderful. As a historic hotel, we take pride in our unique atmosphere, and so I’m glad that this added to the enjoyment of your visit. As you mentioned, the Hawthorne is... More

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 6 days ago NEW

Location, Ambiance, Historical Value, Cleanliness, Quality, Charm, Value, Elegance, Amenities, Comfort ... CHECK! And above & beyond this hotel excels in it's HOSPITALITY! I've travelled the world over (several times!) & have stayed in hotels too numerous to count--NOwhere have I enjoyed the courtesy, integrity and genuine warmth that my wife and I received at the Hawthorne. Mia at the... More

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Gary R, We are just overwhelmed by your wonderful review! I’m so pleased that you enjoyed your stay with us, and that our team members made such a strong impression. We take great care to choose staff who we know share our belief that we are not in the hotel business but in the hospitality business. I will be... More

Norwood, Massachusetts
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed 1 night in a suite. The hotel is charming and elegant. The suite had a bedroom and separate living room with pullout couch. There were nice flat screen tv's in both rooms. room service nachos were awesome! The bathroom has a door into the bedroom and a door into the foyer. The windows are very large and look... More

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HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear GreenFoody: Wow, thank you so much for the excellent review. We do sincerely appreciate your taking the time to write in such detail, as these kinds of reviews are so helpful to future travelers. Thank you especially for providing enough detail that we can look at the one small negative that you notes, and endeavor to correct it. We... More

Cuckfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent two nights and thoroughly enjoyed our time. The lobby is a great space to relax in, the room was very comfortable, the breakfasts great value and all of the staff friendly. Kian on the front desk was extremely helpful in explaining the sights to see etc

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Hawthorne Hotel, responded to this review

Dear Mark H; Thank you so much for the lovely review. Clearly you really enjoyed your visit, and we will happily pass along your compliments to our excellent team, especially to Kian. We do feel that we work hard to create a warm and comfortable atmosphere, so it is very pleasant when we see that effort recognized. We look forward... More

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Additional Information about Hawthorne Hotel

Address: 18 Washington Square West, Salem, MA 01970
Location: United States > Massachusetts > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hawthorne Hotel 3.5*
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Also Known As:
Hawthorne Hotel Salem

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem area. Our 4-room guest house, the Fidelia Bridges Guest House offers travelers a unique experience in an historic property while enjoying all the amenities of the Hawthorne Hotel. All rooms have flat-panel 32inch high-definition televisions, iPhone/pod/MP3 player docking stations, twice the number of "squishable" pillows, duvets, newly renovated bathrooms with granite sink surrounds. Guests receive complimentary bottled water, complimentary coffee and tea 24-hours per day, complimentary use of the local YMCA with two indoor swimming pools, as well as use of our on-site fitness room. ... more   less 
Number of rooms
93

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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