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All 2 Saint Croix Falls hotels

Holiday Inn Express St. Croix Valley

2.5 of 5 Hotel   |   2190 US Hwy 8, PO Box 888, Saint Croix Falls, WI 54024
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86%
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Ajtk_Sharma Golden valley
  • Reviews (62)
  • Photos (25)
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  • Room tips (11)
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62 people have reviewed this hotel

Traveler rating
    31
    21
    7
    0
    3
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19
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Golden valley
1 review
3 of 5 stars Reviewed 1 week ago via mobile

After assurance from staff at reception that our room was clean at check-in, when we entered there was hair in bathroom sink, I washed it off though my husband insisted on complaining I thought its ok. But then I saw the bed, I was furious to see a hair strand on my pillow & 3 on bedsheet. After requesting housekeeping... More

Was this review helpful? Yes
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Ajtk_Sharma, I sincerely apologize for the state of your room upon check-in. Please know that our expectations are much higher than what you experienced and we are truly sorry that this mistake occured. I will pass along your review to the appropriate departments and we will find out what caused this error and address it to the highest of our... More

Johnstown, Colorado, United States
Top Contributor
124 reviews 124 reviews
50 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My experience here was not a pleasant one albeit the staff adequately and fairly quickly made adjustments to my accommodations which at least made my stay tolerable but it was a short night nevertheless. The place is clean and the staff was helpful plus the breakfast was very good. I would actually stay here again and would go so far... More

Was this review helpful? Yes
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Barry, I'm sorry to hear that you experienced an odd situation during your time with us. Thank you for letting us know about it and giving us the opportunity to address to situation and turn your stay back into a positive one. We hope to see you again soon! Best regards, Andrew Benson Guest Services Manager More

Lakeville, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed about a week ago, our experience was excellent in all aspects. We were greeted with a warm sincere welcome. Our room was very clean and inviting. When we crossed paths with any of the staff they were friendly and made it a point to make sure we had everything we needed. The breakfast was delicious... More

Was this review helpful? Yes 1
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Jody, Thank you so much for taking the time to write your kind review of our hotel. We appreciate all of your feedback and I will pass your review along to our staff. We appreciate all of their hard work and it's nice to hear back that our guests do as well. Best regards, Andrew Benson Guest Services Manager More

Saint Paul, Minnesota
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I love this hotel. We stayed for just one night while site-seeing. The beds are super comfortable. The staff was amazing. My son loved the pool. It wasn't as cold as we have seen at other hotels. It's a great location. The continental breakfast is way more than that. There were a lot of options and all good. I will... More

Was this review helpful? Yes
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Darc2005, Thank you for taking the time to let us know how much you enjoyed your experience here at the Holiday Inn Express St. Croix Valley. We have just completed and update to our breakfast bar offerings and I'm glad to hear that your family enjoyed all of the options. We hope to see you again soon! Best regards, Andrew... More

Sioux Falls, South Dakota
1 review
4 of 5 stars Reviewed June 1, 2014

We stayed here one night and experienced GREAT customer service. I did think it was a bit overpriced, but the room was clean and very comfortable. The continental breakfast was very good and pool room was ok. I REALLY appreciated how the man at the front desk accommodated us kindly as we had driven through the night.

Was this review helpful? Yes
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Celeste F, We strive to instill all of our employees with a desire to perform at the highest levels of customer service and it's great to hear that you found this to be true from our Night Audit staff all the way to our breakfast bar attendants. As far as price is concerned, I want to assure you that we... More

St Paul, MN
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 25, 2014

My husband and I stayed here for one night as a little get away from the city and the kids! The location is very close to Interstate Park so we chose this based on other good reviews. It was easy to find, easy to park and looked very nice from the outside. The front-desk clerk was super friendly and helpful.... More

Was this review helpful? Yes
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Coop5FamilyFun, Thank you for taking the time to review our hotel and let us know about your experience. We are happy to hear that you had an all around great time while visiting the St. Croix Falls area and are happy that we were able to play a role in your mini-vacation. We hope to see you again soon! Best... More

Eagle River, Wisconsin, United States
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 19, 2014

Great hotel in nice location. Very clean and excellent service from staff. Superb morning breakfasts with different hot selections each morning. Wonderful king size bed with super comfy pillows. Very quiet even though there were hockey teams staying the weekend we were there. Very clean pool area.

Was this review helpful? Yes
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Paula, Thank you for taking the time to write such a nice review about our hotel. It makes us so happy to hear that you had a pleasant time with us. We are having a staff potluck today and I will make sure to share your remarks with everyone. We hope to see you soon! Best regards, Andrew Benson Guest... More

Eugene, Oregon
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 28, 2014

I had the pleasure of staying at this hotel for two weeks in February for work. The older gentleman that works the graveyard shift is so friendly and accomodating. I had to be to work at 5 am each morning and although breakfast isn't scheduled until after 6, he made sure I had a banana or yogurt and even offered... More

Was this review helpful? Yes 2
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

Melinda, We are so happy you were able to consider us a home away from home during your two weeks with us and that Dave was an exceptional steward during your stay. I do want to apologize that any of our front desk staff appeared as less than one hundred percent courteous. I will talk with the staff and address... More

Superior, Wisconsin
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 20, 2014

The hotel is in a nice location and very clean. However, the young woman working at the front desk was very rude. We had a group of 8 - 10 people in the breakfast area socializing between 7-8pm in addition to a couple other groups (maybe 10 other people) who were watching a basketball game. The front desk lady kicked... More

Was this review helpful? Yes
HotelStaffSCF, Owner at Holiday Inn Express St. Croix Valley, responded to this review

What you have described is inexcusable and I can not apologize enough if that's the way you were treated by our staff. As owner, I appreciate you bringing this to my attention and can assure you this employee will learn from this experience and handle situations like this much differently in the future. More

Portland, Oregon
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2014

We stayed in two-room suite, and it was fantastic. The room was spacious and clean, we slept great, the staff was super friendly, and the breakfast was delicious. After one night, we moved to a motel in Balsam Lake for the remainder of our trip- and I just wanted to come back here. Plan to stay here during future trips,... More

Was this review helpful? Yes
HotelStaffSCF, Front Office Manager at Holiday Inn Express St. Croix Valley, responded to this review

mtpdx, We wish you could have stayed with us for the rest of your trip, too! Thank you for taking the time to write such nice things about us and for letting us know how much you enjoyed your room and our extra amenities. We look forward to the next time we can host you! Best regards, Andrew Benson Guest... More

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Additional Information about Holiday Inn Express St. Croix Valley

Address: 2190 US Hwy 8, PO Box 888, Saint Croix Falls, WI 54024
Phone Number:
Location: United States > Wisconsin > Saint Croix Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express St. Croix Valley 2.5*
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Also Known As:
Holiday Inn Express St. Croix Valley Hotel Saint Croix Falls
Holiday Inn Saint Croix Falls
Saint Croix Falls Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites, St. Croix Falls is the place to stay when visiting the scenic St. Croix River Valley. Whether business or pleasure brings you to the Valley, the Holiday Inn Express Hotel, St. Croix Falls is the ideal hotel to be your home away from home. Featuring the area's largest swimming pool/spa, a complete 24-hour fitness center, a hospitality room with a stone fireplace and flexible meeting space. Holiday Inn Express Hotel, St. Croix Falls offers guests some of the finest amenities in the St. Croix River Valley. We offer free high-speed Internet access (wired and wireless) throughout the hotel and extending to the adjacent Our Place Cafe. Our complimentary deluxe breakfast features new hot items as well as the famous cinnamon rolls exclusively for Holiday Inn Express Hotels and our signature Smart Roast Coffee. Guest rooms offer you a wide choice of accommodations, including double queens, king suites, and romantic, in-room whirlpool suites. The Holiday Inn Express Hotel, St. Croix Falls places you within easy reach of all business, shopping, dining and outdoor attractions for Polk County, WI and Chicago County, MN, including historic Taylors Falls, MN. Nearby businesses: Hazelden, Polaris, St Croix Regional Medical Center, Northwire, & Bernick s Pepsi. Nearby attractions: Wild Mountain, Trollhaugen, Interstate Park, Koppellah Speedway, & Krooked Kreek Golf Course. ... more   less 
Number of rooms
81

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