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All 127 Tucson hotels

Residence Inn Tucson Airport

3.0 of 5 Hotel   |   2660 E Medina Rd, Tucson, AZ 85706-7137
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Ranked #34 of 127 Hotels in Tucson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
QCmainer St.Georges, Quebec
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96 reviews from our community

Traveler rating
    49
    33
    8
    5
    1
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28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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holliston ma
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed at the residence at the airport the end of August for 2 nights. I travel quite a bit for business, and am usually pleased with the Marriott experience. This was a different experience. Upon arrival, the desk clerk said he did not have his glasses and I had to read him my credit card number. Very unprofessional! I... More

Was this review helpful? Yes
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello and thank you for your comments. I want to take this time to sincerely apologize that we did not meet or exceed your expectations during your stay with us. It is very important to us that all our guests have a great stay with us. Please call me directly at 520-294-5522 or email me at christopher.calvin@marriott.com so I can... More

St.Georges, Quebec
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed 1 week at this hotel for business and it was a great stay! Service was always courteous. Facilities were clean, amenities were awesome, food was very good every day. I especially loved the evening manager's receptions. For the price this hotel was perfect. Hotel is near Tucson Airport but is very quiet.

Was this review helpful? Yes
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello and thank you for your great review and comments. I was pleased to read that our team exceeded your expectations during your recent stay with us and we look forward to having you stay with us on your next visit to Tucson. More

Clint, Texas
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 1, 2014

We recently stayed at this hotel under arrangements made through the American Cancer Society. The general manager, Christopher, was absolutely super as were the facilities. I do a great deal of traveling for work and have had opportunity to experience all sorts of levels of accommodations. I observed this GM's leadership of his personnel, it was obvious that he has... More

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Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello Debra and thank you so much for your great review and very kind comments regarding the staff and myself. We take great pride in our service to all our guests. We are honored to do our part and help those in need through the American Cancer Society. It is a great way to give back locally each and every... More

Gastonia, North Carolina
2 reviews
5 of 5 stars Reviewed August 1, 2014

My wife and I stayed at this property twice during a recent trip out West. On both stays the experience could not have been better. The entire staff made us feel as if we were still in our NC home visiting with the neighbors. The had an evening reception that included a Tomato Florentine soup that was excellently made. Our... More

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Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello Brian and thank you so much for the great comments and your fantastic review. I was so happy to read that you enjoyed every aspect of your stay with us. I am glad that you enjoyed the soup during our Social Hour. We look forward to having you stay with us again on your next visit to Tucson. More

Goodyear, Arizona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 29, 2014

There was a problem when I arrived, but the GM took care of it immediately. I had to stay a another hotel for one day and come back, it was a little inconvience but so worth it. The hotel staff is wonderful, polite, and helpful. The breakfast was very tasteful. I will stay again!

Was this review helpful? Yes
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello Latasha and thank you so much for your review and great comments. Thank you again for your understanding and i was so pleased to read that you truly enjoyed your stay with us, I will pass along your comments to my entire team. We look forward to seeing yo again next year. More

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

Our third trip to Tucson as we were working on purchasing our future retirement home. Staying at the Residence Inn at the Tucson airport made our lives so much easier. Was nice to have a very comfortable place to come back to each evening. We were able to enjoy the dinner a couple of night, and of course breakfast in... More

Was this review helpful? Yes 1
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello Stanleee and thank you so much for the great reviiew and for your comments. It was a pleasure taking care of you and your wife during your move from Colorado to Tucson.I am happy to hear that you have settled into your new home. As always, if you need us again for anything, please give us a call as... More

Nashville, Tennessee
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 13, 2014

Had stayed in town during rest of Tucson visit, but wanted an airport property to catch an early flight the next a.m. Did not have a rental car, so relied on hotel transportation--which they stated they had, but had to call a sister property to get it, both in the evening and for our early flight. While it did arrive... More

Was this review helpful? Yes 1
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello Cheryl and thank you for your review and comments. I really do appreicate you taking the time to review our hotel and shuttle service. Please note that we do indeed offer 24hr shuttle service not only to the airport but also within a 5 mile range from the hotel. We have our very own shuttle and we also share... More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

I travel a lot! My first business trip to Tucson landed me at the Residence Inn by the airport. From day one/ stay one, the staff was awesome. From shopping for my groceries, to providing advice on what to do, they never let me down. The service is so great that I am now on my 6th stay--maybe more, I've... More

Was this review helpful? Yes 2
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello Michael and thank you so much for the fantastic review and your great comments. We look forward to having you stay with us and really do consider you part of our family. We always look forward to your arrival and thank you so much for bringing us the extra business. I Know we will take great care of you... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 28, 2014

This is our 2nd time staying here and I love it. The staff is pleasant and the hotel is clean and spacious. The only recommendation I would make is that it is time for some new exercise equipment. I wanted to use the treadmill and neither one worked properly. The maintenance man had to use a card to get them... More

Was this review helpful? Yes 2
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Hello and thank you for the great comments and staying with us again for the 2nd time. I am so pleased to read that your stay was almost perfect. Thank you for the comments on the exercise equipment. We are looking into replacing both machines at this time. Thank you again and I hope we see for a third time... More

Florida
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
260 helpful votes 260 helpful votes
5 of 5 stars Reviewed June 24, 2014

This was the second or third time we stayed at this Residence Inn and as usual the staff and grounds were well managed and maintained. Check-in was efficient with special attention to Rewards preferences. The breakfast and manager special were not out of the ordinary, but the pool area and trees are a welcome sight when the temps are 108... More

Was this review helpful? Yes 2
Christopher C, General Manager at Residence Inn Tucson Airport, responded to this review

Thank you so very much for your great review and wonderful comments. I appreciate the opportunity to resolve the ac and thermostat issue quickly and again I do apologize that it was an issue to start with. We take great pride in our hotel and the service we provide to all our guests. Issues do occur sometimes without notice and... More

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Additional Information about Residence Inn Tucson Airport

Address: 2660 E Medina Rd, Tucson, AZ 85706-7137
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Tucson Airport 3*
Number of rooms: 124
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Also Known As:
Residence Inn Tucson
Tucson Residence Inn

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