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Westin La Paloma Resort and Spa

#13 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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3800 East Sunrise Drive, Tucson, AZ 85718
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1 room 1 guest
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Westin La Paloma Resort and Spa
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2,125 Reviews from our TripAdvisor Community

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Traveler rating
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    435
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Azul was great, server was friendly, shout out to my main man Ramon P. The restaurant is one of the best in Tucson, would gladly comeback again. The hotel is massive and great for families. Rooms are spacious. Pools are nice, enjoy the scenic walks

Was this review helpful? Yes 1
Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The rooms are Clean and spacious. The beds are Heavenly. The friendly customer service is refreshing and impeccable. They have several large family friendly and adult only pools with a poolside restaurant and bar. I have stayed here on numerous occasions. I will definitely be back for another stay!

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phx
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a lovely property. The rooms are spacious and clean. The amenities are well thought out; small frig, coffee maker that is easy to use, glass drinking glasses and nice quality toiletries. The lay out of the properly takes some getting used to as it is very spread out. Staff is happy to pick you up and take you... More 

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We're delighted you enjoyed your stay and we hope to see you back soon for another relaxing vacation. Be well, Glenn Sampert, General Manager More 

Hawthorne, New Jersey, United States
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel because due to a recommendation from a friend who used to live in Tucson and still visits every year to see her parents. She told me this place was beautiful and had a great summer deal. Well when I looked on the website I saw that she was right, the place would be perfect for our family... More 

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We thank your friend for recommending us and you for choosing us! We’re delighted we will be welcoming you back and hope to see you soon for another family vacation. Thank you for sharing. Stay well, Glenn Sampert, General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We have previously enjoyed our stays at La Paloma very much. We sent our daughter and son-in-law to La Paloma for their honeymoon, and over the years, I have booked numerous business clients here. We came here for a little "get away" and to enjoy the Tequila & Salsa event. From the very beginning, we were misinformed and misdirected repeatedly,... More 

Was this review helpful? Yes 2
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Please accept my sincere apologies. Thank you for sharing and I do believe, as you do, what you experienced is not typical. It would be a pleasure to welcome you back to the resort and to provide you with a more enjoyable visit. Please contact us directly so we may personally be of assistance with ensuring that your next stay... More 

Ventura, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I am an SPG gold member who selected this property out of loyalty. Location and property is beautiful. It was U of A move in, but we came in on Wednesday and it wasn't crowded. They put us in far off, parking lot view, adjoining rooms despite gold status and making reservations over a month and a half in advance.... More 

Was this review helpful? Yes 1
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Please accept my apologies and thank you for sharing. Your feedback is helpful in improving service to all our guests. Our on-going training for every associate will continue to focus on our guest’s preferences and delivering an outstanding experience every time. I hope that you will return to La Paloma for your next visit and I’m sure you’ll find improvement... More 

Oro Valley, Arizona, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

First trip back since 2002 and this resort sparkles. The rooms and the outdoor public areas have had the most refurbishment. The first thing you notice when you enter your room is the brand new wood doors with rfid room key cards. Nice touch! The rooms now feature 42 inch flat screen tvs with HD progamming. Last time I was... More 

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We're delighted you chose to return to La Paloma and enjoyed your stay and noticed all that has changed since 2002! We hope you will be back soon to for another rejuvenating staycation. Be well, Glenn Sampert, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Jillian sanders was awesome!!! She went out of her way to to make us have the best accommodations. We will return and would recommend staying here to our friends and family. We look forward to staying here next year. We had such a wonderful time.

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Jillian and I thank you for sharing. We hope we will be welcoming you back to our pools very soon for another great experience. Play well, Glenn Sampert, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

OMG I had the best time because of Jillian Sanders!! We will return and recommend this resort to our family and friends!!!! She went out of her way to accommodate both our family and friends. We had a wonderful staycation and we will return next year.

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We hope we will be welcoming you back this fall for another fun weekend with family and friends. Thank you for sharing. Play well, Glenn Sampert, General Manager More 

Auckland Region, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A very pleasant stay all around. Free car parking, good wifi and excellent restaurant. If you are a late riser, book a 'golf view' room to avoid sun streaming through the windows early in the morning, and traffic noise: the 'mountain view' rooms get full sun early in the morning and are closest to the road (but not so close... More 

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We're ready to welcome you back for another relaxing stay! Thank you for sharing. Be well, Glenn Sampert, General Manager More 

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