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All 127 Tucson hotels

Westin La Paloma Resort and Spa

4.0 of 5 Resort   |   3800 East Sunrise Drive, Tucson, AZ 85718
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84%
Ranked #12 of 127 hotels in Tucson
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed today
mcs1718 Scottsdale, Arizona, United States
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1,684 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
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English first
Scottsdale, Arizona, United States
1 review
3 of 5 stars Reviewed today NEW

This hotel is beautifully situated in the desert with great views of Tucson. There were no problems with the building. It was the service that made our 3-day getaway quite frustrating. Long wait times (1 hr 20 mins to get extra bedding for the couch bed) and opposition at every turn (several mistakes with reservation at check-in and overcharging at... More

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Phoenix, AZ
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went with the stay three days pay for two special, very good deal. Wonderful service although was a bit overwhelmed when I first got here. Parking valets are excellent and helpful. Food in the restaurant is excellent. Was told to dial "0" when I needed something, very slow to answer the phone, almost gave up. But my overall experience was... More

Was this review helpful? Yes 1
Casa Grande, Arizona
Top Contributor
66 reviews 66 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful resort. Amazing pool area. Great mountain views. Very nice rooms. Wonderful service, the staff were very helpful and always greeted us with a smile. Great dining choices, we tried the Courtside Cafe and Azul for breakfast and had dinner at Poppy Kitchen, all were very good. We took advantage of the special summer package and found the price to... More

Was this review helpful? Yes 1
Tucson, AZ
Top Contributor
58 reviews 58 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The La Paloma recently underwent a massive and much-needed renovation. The rooms are great, with upscale amenities (excellent bed, large HDTV, high quality bathroom fixtures). Although only minor upgrades were made in the pool complex, it is still in our view by far the best in Tucson, with both salt and fresh water pools, kiddie pool, whirlpool, water slide and... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Walked in to a bloody hot room with half the outlets not working. Dialed 0 and the phone was answered IMMEDIATELY. They had a gentleman (name of Joe) over to our room in 5 minutes and he had the problems all resolved (exactly to our liking I might add) in less than 10 minutes, The man was so professional and... More

Was this review helpful? Yes 1
Mesa, Arizona
1 review
2 of 5 stars Reviewed 3 days ago NEW

Okay so the service is great and it's a really nice place but man do they like to charge you for everything they possibly can!!! I mean I knew that I was paying for a nice room and bed but $13.95 for WIFI a DAY!!!!! Come on. You can only have a maximum of 3 devices on the WIFI without... More

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Westin La Paloma and had a great stay. The views are beautiful and the grounds are very well maintained. During our last night we sat outside the drive, just past the bell stand and in front of the water fountain, and the evening view was amazing. It was nice to sit and enjoy seeing all... More

Was this review helpful? Yes 1
Chandler, Arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

OMG! I didn't want to leave this place. The customer service is top notch. The rooms and pool are awesome. I went to the Red Door Spa and had a great massage. My husband went golfing and loved the course. Everyone was so accommodating. We received free parking. So relaxing. Worth every penny, and I will be back.

Was this review helpful? Yes 1
Winston-Salem, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Jose Cebellos at front desk guided us with room configurations, went above and beyond to assist me with emailing and faxing important papers, warm and welcoming always, extended assist with child care and a gift pass, sent us welcome return basket and his presence exuded comfort, exquisite hospitality and ability to resolve any problem or question. Never in my 60+... More

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your gracious accolades of our associates. I’m sorry to read that this trip was during a stressful time. I’m delighted to know we provided you and your boys a home away from home. I do hope you will return soon to Tucson and spend time together filled with fun and great memories for years to come.... More

Top Contributor
118 reviews 118 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very large resort. It is now well marked and way to miss turn off main road to find entrance. We stayed 3 nights as this was a beautiful. Scenic location on a hill overlooking Tucson city. The hotel is close to some shopping centers, and to the canyon, but far from downtown Tucson and points further south,... More

Was this review helpful? Yes 1
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your review. I hope you may return for a serene weekend this fall. We’ll have warm days, great for pool time and cool evenings, perfect for S’more’s by the AZuL fire pits. Stay well, Glenn Sampert, General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(34)
  • Pool area(30)
  • Very nice(23)
  • Water slide(23)
  • Azul Restaurant(17)
  • CUSTOMER SERVICE(14)
  • Great time(9)
  • Red Door(8)
  • Mountain view(6)
  • Country club(5)

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Reservation Options:
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Tucson #4 Green Hotel in Tucson #4 Luxury Hotel in Tucson #5 Spa Hotel in Tucson #5 Top resorts Hotel in Tucson #8 Romantic Hotel in Tucson #13 Family Hotel in Tucson
Hotel Class
Official Description (provided by the hotel)
Experience the newest level of luxury in the Southwest at Tucson’s iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $30 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort’s renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177’ Sidewinder water-slide; Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; Westin WORKOUT Fitness Center; Kids Club; and six exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
Number of rooms
487

Questions & Answers

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1 question
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Coopersburg, Pennsylvania
1 month ago

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Questions? Get answers from Westin La Paloma Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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