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Westin La Paloma Resort and Spa

#11 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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3800 East Sunrise Drive, Tucson, AZ 85718
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Westin La Paloma Resort and Spa
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2,090 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mesa, Arizona
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Every year I stay at the Westin during an annual business conference. As always the stay is wonderful. I worked with Dawn Glass in their reservations to set up rooms for myself and co-workers. She was so helpful, accommodating and a pleasure to work with. From the front office staff, to valet workers and pool staff, they all were so... More 

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Gleeson. AZ
Level Contributor
196 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a local I visit the Westin a few times a year. I had to write a review again as this was my first visit since the major renovation. Even before they renovated this property has always been my favorite. The upgrades to the rooms are amazing, if you are traveling for business or leisure in the Tucson area this... More 

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Deming NM
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great place and a nice recent remodeling really helped. Priced fair when hotel doesn't have corporate meets. Note to housekeeping: my patio glass door was not locked and click was on wrong time. The restaurants are good although if you go off property the area offers some great options close by.

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing and we hope you may spend a few days to relax and renew with us soon. Be well, Glenn Sampert, General Manager More 

Shonto, Arizona
4 of 5 stars Reviewed 3 days ago NEW

The rooms were nice but the beds were not queen size. They were just the full size and I was under the impression they were queen. The pool area was the best part because there was a mini slide and it was fun. They should extend the hours of the slide so everyone can have a chance to try it.... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We look forward to seeing you back soon for another summer getaway by our pools. Thank you for sharing. Play well, Glenn Sampert, General Manager More 

Tucson, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Horribly over priced food and drink. Our family always stays at the Westin La Paloma when here from Seattle. This morning we decided to eat in the restaurant for breakfast. Over $80 for 3 adults and 3 kids. Three of us ordered oatmeal for $9 a bowl, which was ridiculously small for the price. One would think fir $9 you... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your loyalty to La Paloma and we genuinely appreciate your feedback. We hope that the features and service you enjoyed will bring you back for your next visit to Tucson. Thank you for sharing. Be well, Glenn Sampert, General Manager! More 

Phoenix, Arizona
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Pools were great! Jeff was very helpful and added to the great experience. No criticism, just be aware that the rooms are outside accessible and not with your vehicle. However the valets are very accommodating. Nice view of the mountains.

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing and we’re delighted you enjoyed a long weekend getaway. Be well, Glenn Sampert, General Manager More 

San Diego
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment you get out of the car until you leave your first impression and last impression are from the valet guys and staff at the front of the hotel. They were SO nice and helpful. We had a car where we couldn't close the back all of the way because we were delivering doors to Tucson and we... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We wish you could have stayed longer to enjoy our pools and experience more of our amenities! Thank you for sharing and we hope to see you back soon, reserving time for a rejuvenating getaway. Be well, Glenn Sampert, General Manager More 

Independence, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room was awesome, pool and waterslide as well. Swim up bar was busy, clean, and fun, but very expensive and very little alcohol in the drinks, (I had 6 margaritas in 2 hours, no buzz). Restaurants were very expensive with poor/slow service and mediocre food. Breakfast was the same. They had things to hang on the door for morning room... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing. We hope you will return in the future and allow us another opportunity to provide the excellent customer service we are known for. Stay well, Glenn Sampert, General Manager More 

Croydon, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Westin is a resort hotel with a lot of amenities, it is ideal for families and offers all types of accommodation. It is a Spa Resort and also offers golf,tennis and a really good swimming area, fun for all ages. They encourage long term stayers an as I holiday for about 3 weeks I was offered a 2 bedroom... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We’re delighted you enjoyed your stay with us and we appreciate your feedback. Thank you for sharing the details of you stay with our friends on Trip Advisor! Stay well, Glenn Sampert, General Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Jillian is awesome. She has gone above and beyond for my boyfriend and I. He swam with his phone and she got us a bag of rice. She really is very kind and want to come here again because of her and her staff. David the server was great as well. Very happy.

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your kind words about our Resort and for recognizing Jillian and our poolside staff. We are delighted that you enjoyed your time by our pools and hope to see you back again soon! Be Well, Glenn Sampert, General Manager More 

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