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All 122 Tucson hotels »

Westin La Paloma Resort and Spa

4.0 of 5
3800 East Sunrise Drive, Tucson, AZ 85718
Hotel amenities
Special offer
40% Off Your 2nd Night
Ranked #6 of 122 hotels in Tucson
4.5 of 5 stars 760 Reviews
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760 reviews from our community

What travelers say about this hotel
  • Golf course(28)
  • CUSTOMER SERVICE(23)
  • Very nice(21)
  • Pool area(18)
  • Staff member(14)
  • Water slide(13)
  • Azul Restaurant(11)
  • Mountain view(10)
  • Red Door(8)
  • Business trip(8)
Traveler rating
    463
    151
    70
    50
    26
Only show reviews for Family (155) | Couples (172) | Business (295)
Date Rating
JLee12345963
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed February 8, 2012 NEW
1
person found this review helpful

I travel 95% of the time with my profession. I had the opportunity to stay @ this resort for more than 200 days in the last eight months. My leisure time to include the luxiourious pools and mountainous surroundings was minimal due to work. However, the overly generous hospitality and comfort that the staff provided during my very long work... More

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lrrsantaclara
SantaClara
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed February 8, 2012 NEW
1
person found this review helpful

This property, and the wonderful staff, knocked my socks off. The rooms are spacious, clean, and comfortable. It was the quietest hotel room I've ever stayed in. I didn't hear any doors, people or traffic noise at all! That's a first! The hotel staff really go out of their way to help visitors in any way they can. The hotel... More

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fictionfire
Eugene, Oregon
Contributor
17 reviews
1 helpful vote
5 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

I've made several trips to Tucson during the past five years and stayed at four different hotels. This was my third visit to the Westin La Paloma Resort, a ten-night stay. I always enjoy the quiet, beautiful setting, swimming pools and restaurants, but the Westin's staff is the biggest reason I will return. Every staff member I met went out... More

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TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review
February 7, 2012

Thank you for choosing La Paloma for your most recent visit, and what appears to be your choice for the rest of your visits to Tucson. Thank you even more for posting the personal and professional connections you have made at La Paloma. Deb is looking forward to assisting you when you’re ready for your next visit. We’ll all be... More

HappyGirl1561
Gilbert, AZ
2 reviews
7 helpful votes
4 of 5 stars Reviewed February 4, 2012 NEW

I have stayed at this resort about 3 years ago and had been disappointed with the experience. By chance, I was booked at this resort again using a bidding website and was prepared for another lack luster trip. I was so surprised by the service and room. The entire staff was extremely helpful and polite but I must say that... More

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TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review
February 7, 2012

Thank you for choosing La Paloma again. I’m am not surprised that you enjoyed your stay this time. I trust that you will not wait another 3 years to stay with us. Please call us directly and let us personally assist with your reservation. We’re all looking forward for you to join us soon. We wish you continued safe travels….remain... More

SpringfieldFresser
Springfield, Illinois
Contributor
16 reviews
7 helpful votes
4 of 5 stars Reviewed February 4, 2012 NEW

I was here for a meeting, so I didn't use a lot of the resort facilities. The pool and waterslide look great (temperatures in the 50s right now) and the workout facilities were not crowded (except with machines) There were actually 3 separate rooms with exercise equipment. The rooms are quite spread out, but the paths are well illuminated so... More

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TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review
February 7, 2012

Thank you for choosing La Paloma and posting the many reasons you enjoyed your business stay. We’re looking forward to having you return to show off our updates and improvements. Come for a vacation and enjoy some warm weather at the pool. We wish you continued safe travels….remain well. Jonathan Litvack, General Manager More

Waterhound
Duluth, Minnesota
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed February 3, 2012 NEW

First time at this resort. Attending a meeting. Very nice facility and layout. Good restaurant (Azul). The staff is courteous, very helpful and friendly. I have stayed 2 nights, and am leaving tomorrow. There has been a persistent and pervasive odor of seward in the bathroom for unit 401 in the H building. It seems to emanate from the shower... More

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TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review
February 7, 2012

Thank you for your posting. We will certainly attend to this room immediately. I hope to see you back for a second visit. We wish you continued safe travels….remain well. Jonathan Litvack, General Manager More

jill p
Waterford, Michigan
Senior Reviewer
6 reviews
2 of 5 stars Reviewed February 2, 2012

westin paloma in tucson has seen better days. Rooms are worn and tired, walls scuffed and unwashed. Rooms have a strong nursing home disinfectant smell that lingers even after the doors and air was on for hours..Bathroom has old tub and shower. Cafe in lower level of lobby has filthy carpets and food (lunch) was standard sandwich fare with slow... More

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TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review
February 7, 2012

Thank you for posting. As we have renovations beginning shortly, Southwest Value Partners have devoted $30 million to rejuvenate our guest rooms, restaurants, pools, meeting rooms and the list continues. Please return soon and see La Paloma as we progress. We wish you continued safe travels….remain well. Jonathan Litvack, General Manager More

rrrast
Denver
Reviewer
4 reviews
4 of 5 stars Reviewed February 2, 2012

This is a beautiful spacious property. The facility is situated on several hundred acres in the foothills north of Tucson. The pool area is divided into seperate pools for adults and children. the on-site fitness center and spa is extremely well appointed, and the other facilities are very nice. The staff may be the best feature of this property. Extremely... More

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DBalestri
Minneapolis, Minnesota
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed February 1, 2012

Prior to our stay, we received an email from guest services, welcoming us to the resort and asking if our stay was for a special occasion. I replied that yes, it was and explained the occasion. Upon our arrival, the person who checked us in welcomed us and congratulated us on the purpose for our visit. Upon our arrival in... More

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TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review
February 2, 2012

Thank you for posting of the many reasons you enjoyed La Paloma. We are renewing all areas of our resort staring very soon. All of our associates will be here to welcome you back. Please contact us before your next visit, we want to make your next stay even more memorable. I’m happy to say I’m sure you will want... More

bevfitz
New Jersey
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

The property is huge and we arrived at night, which would have made it impossible for us to find our room, but the bellman took us to our building in a golf cart. It was nearly midnight when we finally got into the room so I was surprised to hear very loud footsteps in the room above us. The next... More

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TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review
February 2, 2012

Thank you for your posting and noting how we were able to address your concerns quickly and appropriately. Our great associates along with our $30 million renovation, we will return to being the premier resort of all of Southern Arizona. See you soon. We wish you continued safe travels….remain well. Jonathan Litvack, General Manager More

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Westin La Paloma Resort and Spa Also Known As

  • Westin La Paloma Hotel
  • Westin Tucson
  • Westin La Paloma Tucson Arizona
  • Tucson Westin
Address: 3800 East Sunrise Drive, Tucson, AZ 85718

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