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Westin La Paloma Resort and Spa

4.0 of 5 3800 East Sunrise Drive, Tucson, AZ 85718
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Certificate of Excellence 2014
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Westin La Paloma Resort and Spa
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Westin La Paloma Resort and Spa
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1,768 reviews from our community

Traveler rating
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    347
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Destin, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were in Tucson to celebrate our granddaughters 10th birthday and stayed at the Westin La Paloma. From the moment we checked into the hotel with great service from Brittany at the front desk to our arrival at our beautiful room making it a great beginning. We took our 2 granddaughters for a special birthday dinner at Azul and were... More

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Medford, Oregon
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for business with approx 250 other co-workers. The atmosphere was enjoyable and the resort huge. . The views from the resort were amazing and peaceful. The pool area inviting and loved the fire pits scattered around! The only negative: my shower smelled like rotten eggs (sulfer) which I have to assume is from the water treatment... More

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Tucson, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Just attended an annual Fund Raising Event at the Westin La Paloma in Tucson and had an invaluable experience from a Food Service staff at this banquet. We were at a table of 20 people and we had outstanding service from William Arce- He truly exemplifies outstanding wait service and makes you feel welcomed at such large venues which can... More

Was this review helpful? Yes 1
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your support to our local Charities and sharing your accolades. Be well, Glenn Sampert, General Manager More

Globe
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow, I was very impressed with how the property has improved since my last visit a few years ago. The Pool area is very impressive and service there from the bar staff and Holley Lamont was great. Holley was able to direct us to the best place to stay in this cooler weather around the pool. The rooms have been... More

Was this review helpful? Yes 1
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Holley and I thank you for sharing. We hope to see you back to La Paloma in the very near future to enjoy more time at our rejuvenated Resort. Stay well, Glenn Sampert, General Manager More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i had a relaxing stay, as always, at this resort. I happened to run into an informative gal that worked banquets. Mariah was her name. She answered some questions I had about banquets and she was a delight! The staff at the pool bar is always friendly as well. Mike and Eric are always attentive. High marks for friendly staff... More

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for your loyalty to La Paloma and sharing your praises. I’m delighted to read your stay was enhanced by our friendly, professional service associates. We all look forward to seeing you back soon. Be well, Glenn Sampert, General Manager More

Irvine, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I ws just passing through and stayed only a night, but I can comment on the room. The room I received was very spacious and well appointed. The bathroom was nice and large. The seperate shower area was nice, but the rain shower head didn't do it for me. Everying else was standard Westin fare which is nice in itself,... More

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We look forward to having you stay with us when you have to time to play golf or tennis and relax at our pools. Call us directly and let us assist with reserving your room as well as a tee time and a relaxing treatment at The Red Door Spa. Be well, Glenn Sampert, General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband booked a deluxe room with golf course and mountain views for a much needed break away from the kiddos. The rooms at the Westin are nice with updatated decor, the bathroom was very nice...I loved the seperate shower and floors. The pool area is pretty great and the hotel itself is in really good condition...it looks and feels... More

Was this review helpful? Yes 2
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing. We truly value and appreciate your feedback. Our continuous service training and enhancements will make the resort you enjoyed even better. We hope that you and your husband will return for a holiday weekend getaway. Stay well, Glenn Sampert, General Manager More

1 review
5 of 5 stars Reviewed 1 week ago NEW

Great value. Love the staff and location . Pool is great.i think it is a great place for families. I will always go back. Thank you. I will play golf next time . Great course.it Is a bit expensive but I think it is worth it .

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

I would be delighted to reserve a tee time for you! As Tucson has beautiful all winter long, La Paloma is a wonderful, warm oasis for the holidays with family and friends. Be well, Glenn Sampert, General Manager More

Newport Beach, California
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Summary: Nice hotel but service and experience not quite what you would expect from a 4+ star resort. I booked a package that included resort dining credit ($50/day) and had to fight with them at checkout for them to honor. (Had to show original reservation) which was unacceptable. The resort is beautiful, but service really doesn't "try" very hard and... More

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Renton, Washington, United States
1 review
2 of 5 stars Reviewed 1 week ago

I travel extensively and my two day stay at the La Paloma Resort ranks at the bottom of my experiences. We were kept awake all night on our first night by the room above us. Even after three calls to the front desk nothing changed. The load noises began again at 5:30 am, including horseplay and loud music. It turned... More

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

A quiet and enjoyable night’s sleep is key to Westin’s commitment to wellness in travel. For this reason, reports of noise disturbances are always addressed by our management and security teams although compliance, particularly from young persons, can be difficult to obtain. I regret that the experience you had on your stay was disappointing and resulted in poor rest for... More

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Hotel Summarization (Beta)

What travelers say

  • Golf course(34)
  • Pool area(30)
  • Very nice(23)
  • Water slide(23)
  • Azul Restaurant(17)
  • CUSTOMER SERVICE(14)
  • Great time(9)
  • Red Door(8)
  • Mountain view(6)
  • Country club(5)

Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin

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