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Westin La Paloma Resort and Spa

#11 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
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3800 East Sunrise Drive, Tucson, AZ 85718
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4th Night Free & Credit
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Westin La Paloma Resort and Spa
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Westin La Paloma Resort and Spa
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1,991 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
1 of 5 stars Reviewed yesterday NEW

I recently ordered room service via phone for a guest staying there b/c they were celebrating a special occasion. I was told a card would be delivered with my message. Unfortunately no card was delivered so the guest didn't know why/who it came from which was the whole point of ordering it. I called the hotel and spoke to one... More 

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Argyle, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Aside from the ridiculous priced menu of food that really wasn't good at all, my main complaint has to be about the small things that I find important. The toilet paper and kleenex were 1 PLY. Are you kidding me??? They have a soap bar shaped like a leaf and smells nice, but they can't put a few extra dollars... More 

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Dallas, Texas
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My sweetie surprised me with a long weekend at the Weston in Tucson. It was beautiful, relaxing and fun to get away to. The room on the top floor of wing C and was perfect to see the beautiful sunset every night overlooking the golf course. Nice and quiet where we enjoyed champagne and chocolate covered strawberries! Yum! I found... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Happy Birthday and you are most welcome! Thank you for sharing and we’re ready to welcome you back for another relaxing getaway. Be well, Glenn Sampert, General Manager More 

Toledo, Ohio
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We usually stay at one of the resorts in Ventana Canyon, but we got a special rate on this room through Trivago. The offer specifically said "no resort fees applicable" but we found out on check-in that we did indeed have to pay a $25 per day resort fee. This, however, was Trivago's problem, not the resort's. The restaurant, Azul,... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for having been our guest and sharing. Please do call us directly for your next visit to Tucson and La Paloma, we would be delighted to personally assist with your reservation. Stay well, Glenn Sampert, General Manager More 

Los Angeles, California
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean spacious rooms. Great room service and food. Expansive grounds, golfing and pool areas. Gorgeous views of purple mountains and desert. They also free rides into local shopping village and around the resort.

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing your review of our resort and location. Stay well, Glenn Sampert, General Manager More 

Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went for the weekend stayed right near the pool. Had a great time with everyone. Clean room, super friendly staff: from the check in clerk to the valet drivers. Great e at view of the Catalina mountains and the trees "hide" you from the traffic.

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We’re delighted you enjoyed your weekend and we’re ready to welcome you back for your next summer staycation. Thank you for sharing. Be well, Glenn Sampert, General Manager More 

Beverly Hills, CA
Top Contributor
55 reviews 55 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

3 9 hole golf courses that are beautiful. Elizabeth Arden red door spa with all the treatments and spa services, great tennis courts and wonderful lesson with pro. I are at the golf country club, Azul lounge and bar, pool bar, snack bar by tennis courts....really loved the property. Plenty of golf carts available to drive you anywhere in the... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We’re delighted you enjoyed so many of our amenities during your stay. Thank you for sharing and we're ready to welcome you back for another rejuvenating vacation. Stay well, Glenn Sampert, General Manager More 

Alexandria, Virginia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved our stay at the Westin La Paloma. We were here visiting family in the area, and brought our five month old son. The hotel staff was accommodating and brought us a crib and microwave upon request (though we did call twice to make sure they would be in the room when we arrived - and confirmed they were... More 

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Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We’re delighted you enjoyed staying with us for your family visit. We look forward to seeing you back for future vacations with your son for more fun, memorable times at our water slide and pools. Thank you for sharing. Play well, Glenn Sampert, General Manager More 

Abilene, Texas
Top Contributor
116 reviews 116 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in one of the Resort Suites. Nice and spacious. It was located at the furthest end of the resort, so put on your walking shoes. The resort is large. Loved all of the space. We had an adjoining room so we could all enjoy the living room of the suite. Nice view of the golf course. We tried to... More 

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

Thank you for sharing and we hope to see back soon for another few days of relaxation and rejuvenation. Stay well, Glenn Sampert, General Manager More 

Portland, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

As a Starwood Preferred guest, I've had the chance to stay at Starwood hotels all over the world. Coming to Tucson was an amazing break from the hustle and bustle of a big city, but I was a bit surprised from the lack of friendly service. I'm used to service going above and beyond to make sure their guests are... More 

Was this review helpful? Yes
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review

We thank you for your loyalty to Starwood Hotels and Resorts and sharing your feedback. It will be our pleasure to welcome you back and provide you the service and attention to detail that our guests have come to expect from The Westin La Paloma. Be well, Glenn Sampert, General Manager More 

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