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Comfort Suites at Tucson Mall

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515 West Automall Drive, Tucson, AZ 85705-6008
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Comfort Suites at Tucson Mall
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Comfort Suites at Tucson Mall
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76 reviews from our community

Traveler rating
    21
    31
    17
    5
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean rooms,helpful staff, located near most of the things on N Oracle Rd. A change in our plans required us to canx our follow-on to Phoenix and stay an extra night there before returning to San Antonio. Accommodated us with no hassle at all.

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Pahrump, Nevada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Comfort Suites at the Mall in Tuscon provides a nice sized room, great friendly service and convenience at a reasonable rate. The suites are comfortable and rival some rooms I have stayed at in Vegas. Amenities like the breakfast are excellent, and the high speed internet works flawlessly. The location is excellent and you can walk to restaurants and... More 

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San Diego, California
Top Contributor
117 reviews 117 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room and the hotel had everything we needed during our three nights here: a quiet, comfortable, spacious room with TV, free wifi, microwave, fridge, safe, ironing board; free breakfast; pool; hot tub; very friendly and helpful desk staff. The breakfast choices changed from day to day, and included scrambled eggs, omelet, waffle, bacon, sausage, cereal, fruit, muffins, yogurt, French... More 

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Naperville, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

My family of four stayed her for 3 nights during spring break. Our room was spacious, clean and quiet. Breakfast each day was very good and there was plenty of seating. The location by the Tucson Mall is convenient. The kids loved the pool and hot tub! I thought this was a great value for the price of the room.

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SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear LZ08, Thank you so much for the positive review. We're all so pleased to read that you and your family enjoyed your visit at Comfort Suites at Tucson Mall. We all hope for the opportunity to welcome you back soon, to Tucson and Comfort Suites! SueAnn Lemon Director of Sales More 

Jersey, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2015

When we arrived at the hotel they didn't have our booking even though we had our reference number. We were given a disabled room which wasn't suitable at all, after seeing the Manageress she gave us the Presidential Suite which was very good, very large and the light was very good. The hotel was extremely busy with baseball teams so... More 

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SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear Maureen, Thank you for reviewing Comfort Suites at Tucson Mall. We appreciate your feedback. I apologize for the confusion with your room reservation and suite. We've addressed and fixed the issue. I am so pleased to know that you ultimately were happy with the suites you received. I also wish to apologize for the noise level. It appears that... More 

ROCHESTER
Contributor
17 reviews 17 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 18, 2015

We are return guests. We especially like the location. Auto Mall is not heavily traveled but with Oracle Rd a couple of blocks away we can be in the heart of Tucson or north toward Catalina State Park within minutes. It is an easy drive to the Tucson Mall or a brisk walk to a number of restaurants. The rooms... More 

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SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear Missinginmichigan, Thank you for taking the time to review Comfort Suites at Tucson Mall. Thanks so much for the positive feedback on the location and overall hotel. We are currently looking at our breakfast offers and service and ways to enhance the experience. Our goal is to provide exceptional service in ALL areas of our guest's visit with us.... More 

Irapuato, Mexico
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2015

The Hotel is strategically located across the street of Tucson Mall. Rooms are clean and comfortable. Rooms can fit 4 people with a good degree of comfort, the sofa also can be used as a bed, with a certain degree space shortness. Breakfast area can be really crowded on high occupancy dates. Staff is bilingual and friendship.

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SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear jricardo_vazquez, Thank you so much for taking time to review Comfort Suites at Tucson Mall. We appreciate your feedback. On behalf of our entire hotel team, we look forward to welcoming you back soon! Happy new year!! SueAnn Lemon Director of Sales More 

Yuma, Arizona
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 30, 2014

I'll admit, I like staying at Comfort Suites. The only reason I didn't rate this one five circles is that there were a few minor issues with the room. Nothing that affected our stay, but sufficient to lower the rating (i.e. wall outlets not attached to the wall). The staff was very friendly, and it didn't matter where I encountered... More 

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SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear deddragoninn, Thank you for taking the time to review our hotel. On behalf of the entire hotel team we appreciate all your feedback, positive and negative. We'll be searching for that room with the wall outlet not attached to the wall. We all look forward to welcoming you back to Comfort Suites at Tucson Mall. We wish you happy... More 

Surprise, Arizona
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 28, 2014

Beds are comfortable. Staff is friendly. Place is very clean. Nice beeakfast with scrambled eggs, sausage, waffles, cereal and more. Will be staying here every time I go visit my daughter. Lobby is set up so people can watch the game.

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SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear Gigi_AZ, Thank you for taking the time to review Comfort Suites at Tucson Mall. Our entire team is thrill to know your hotel stay was good. We all look forward to welcoming you back in the near future! Go Cats! SueAnn Lemon Director of Sales More 

Rogersville, Missouri
Top Contributor
57 reviews 57 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 25, 2014

This was a very comfortable, convenient and clean place to stay. Good bed, good breakfast, helpful friendly front desk people. We got up early the new morning and headed to the Pima Air and Space Museum which was just a short drive. Would stay here again if we are in this part of- the country.

Was this review helpful? Yes
SueAnn L, Director of Sales at Comfort Suites at Tucson Mall, responded to this review

Dear bsnorris, Thank you for posting feedback on your recent visit with Comfort Suites at Tucson Mall. We're happy to know you will return to our hotel should you come back to Tucson. Thank you also for the positive comments. We share all our reviews with the Hotel team. They be happy you read your comments. Happy Travels! SueAnn Lemon... More 

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