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Courtyard Tucson Williams Centre

#24 of 129 Hotels in Tucson
Certificate of Excellence
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201 South Williams Boulevard, Courtyard Tucson Williams Center, Tucson, AZ 85711
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Courtyard Tucson Williams Centre
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168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Level Contributor
81 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 31, 2015

Was met with the standard Courtyard decor, but the hotel is pretty decent. It seems a little tired, and the rooms could probably stand to be updated within the next year or so. Otherwise, the service was great. It was nice enough, I'll be staying there next week, again, for business.

Was this review helpful? Yes 1
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Decent hotel in a good location, Thank you for the great review of the Courtyard Tucson Williams Centre. You were very thoughtful in your comments. We are excited to announce that the hotel will undergo a complete renovation starting in October 2015. Please come visit us again when everything is made new! All my best to you and your... More 

Ogden, Utah
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 27, 2015

This was a nice property that was centrally location to many attractions. My trip was for work and I managed to take my golf clubs because there were courses close to the hotel. Also, the downtown area is only a few miles from the hotel. The pool area looked really nice and the rooms were comfortable. The staff were very... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Nice Place, Thank you for the great review of the hotel! Your kind comments we so nice. I am glad the rooms and service were excellent for you. I like the location too - central to everything in Tucson. All my very best to you, Logan Shinn - General Manager More 

Atlanta, Georgia
Level Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 9, 2015

I spent 12 days at the hotel. From the check in to the check out, the staff was excellent. They showed a genuine interest in providing great service. The property is well maintained with attractive landscaping. I enjoyed the breakfast, the gazebo, and the jacuzzi. This was a great time to visit Tucson. My room was the normal Courtyard room.... More 

Was this review helpful? Yes 2
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Excellent Stay with a Great Staff, Thank you very much for your amazing review of the Courtyard. I wish everyone could read this review... 12 days in the hotel had 100% satisfied with the experience. It is so nice to hear from you! I am here to help you in the future - I hope you the very best.... More 

Tampa, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 6, 2015

Very friendly staff, exceptionally clean facilities, small but nice lobby/cafe and very comfortable rooms bring us back to this Courtyard every year.There is an outdoor pool and a lush courtyard. The hotel is close to shopping and dining all in walking distance.

Was this review helpful? Yes 1
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Repeat Visitors, Thank you for you awesome review of the hotel. It is music to my ears when you said the hotel was exceptionally clean! We definitely strive for a higher level of cleanliness at the Courtyard. Also, thank you for your nice comments about the staff. They are one of a kind - ready and willing to serve.... More 

Hacienda Heights, California, United States
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 6, 2015

This was surprisingly a nice hotel with a FULL bar, good food, and friendly staff. The desk clerk was almost always at the front desk or was busy in the lobby - and greeted us with a friendly word every time we came by! The bartender/waitress felt like one of our best friends by the end of the weekend. We... More 

Was this review helpful? Yes 1
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Restful Hotel - great Staff, It sounds like you had a great time at the Courtyard Tucson Williams Centre. That makes us all very happy. I really enjoyed reading how you bonded with the hotel staff. It's a great bunch! Thank you for your great comments about the Bar and Sleeping rooms too! Please let me know if I... More 

Saint John, Indiana
Level Contributor
228 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed April 27, 2015

Stayed here for two nights while visiting the Tucson area. Liked the location, we were able to venture easily from the hotel. Park Place Mall down the street, restaurants nearby. We were on the third floor and could hear the fan during the night which was on the roof, couldn't turn it off, just the way the system was. Our... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Good Location, Thank you for your great review of the Courtyard Tucson Williams Centre. We are so glad you enjoyed your stay. I am glad you mentioned a possible renovation of the hotel. We will undergo a complete renovation of the hotel starting in October. We certainly hope you choose to stay with us again in the near future.... More 

Indiana, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 4, 2015

This Courtyard is located closer to business locations downtown; however, our family found it comfortable and within easy access to most of the sights we came to see. In any big city, lcoations that are nearer downtown, will include sights and people from every walk of society. We expected this. We had a first floor room, and enjoyed walking out... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Oasis in the midst of the city, I am so happy you enjoyed your stay at the Courtyard Tucson Williams Centre. It really seems like you had a great time. I agree with you that this is a great location, in the middle of the city, yet set apart in a quiet business park. There are many great restaurants... More 

Minneapolis, Minnesota
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 11, 2015 via mobile

Very disappointed in all aspects of our stay. Air conditioning loud, I mean sounds like an airplane. Rooms tiny. We are Marriott rewards members not impressed. They gave us one wash cloth asked for more and told no towels or washcloths because hotel was sold out. Seriously??? Tub never drained, stains on carpet. If I could we would leave now... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Do NOT stay here, Thank you for taking the time to complete a thoughtful review of the hotel. I am sincerely very sorry you did not enjoy the stay. As all readers my see, you are only the second rating of "one" that the hotel has received in our 19 years of operation. A "one" score is definitely not... More 

Olney, Maryland
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 7, 2015

I really want to give this place 3.5 stars. It was a pretty standard courtyard marriott. The service is good, the fitness center was adequate. Did not eat at their bistro thing. I am not sure if they have free wifi for everyone, but it is free for gold/platinum members. The issue I had with this hotel was that there... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Not the best, but not bad, Thank you for taking the time and effort to complete a trip advisor survey about the Courtyard Tucson Williams Centre. We are grateful for the the 4 rating you gave us while here. I wanted to make a note to our readers: All guests recieve free Wifi while staying in the Courtyard brand.... More 

Las Vegas, Nevada
Level Contributor
337 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed March 5, 2015

Typical Courtyard with no free breakfast even for platinum member. Location is mid town with lot of restaurant choices and free parking. I like the room layout which is like a studio suite. carpet is a bit dirty. Easy and fast check in. There is a refrigerator in the room which is nice. You can use the microwave near the... More 

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Guest and Platinum Member, Let me say THANK YOU for being a Platinum Member. You are very important to us and we want every stay at Marriott to be great for you! We value you as our guest. I made a list of Platinum Member benefits in Courtyard: Platinum arrival gift from our Market (your choice of any food... More 

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