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Courtyard Tucson Williams Centre

3.0 of 5 201 South Williams Boulevard, Courtyard Tucson Williams Center, Tucson, AZ 85711
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Certificate of Excellence 2014
Courtyard Tucson Williams Centre
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158 reviews from our community

Traveler rating
    95
    44
    14
    4
    1
See reviews for
33
32
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50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Pros- clean room, good service at Bistro/Starbucks Opportunities- Door handle was broken on my room and took 2-3 card swipes to open, towels were okay but starting to get a but ragged, low level floor room with paper thin walls and faced courtyard with waterfall running at night (loud). Minor irritant was booking service for taxi. Wanted to book night... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Average Overal... I am super sorry you did not have a great stay at our hotel recently. I see there were several missed opportunities including not calling the cab the night before; door lock; and, a strawberry yogurt that parfait that was not up to standard. I am very happy your room was clean and the service was great.... More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Ive been staying at the various Marriott brands for the better part of 20 years and this Courtyard surpasses expectations. The front desk is manned by an intelligent, knowledgable and friendly staff led by an extraordinary young man named Carlos. Ask for him to assist you with your stay and you will be rewarded with a more than exceptional visit

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Great hotel but made exceptional by the staff - CARLOS! Thank you for your very informed review of the hotel. We understand you have stayed in our hotel on serveral occasions. Furthermore, you stay in many other hotels while on the road. It is always great to have a true "road warrior" give their excellent opinion on the hotel. This... More 

Tigard, Oregon
Top Contributor
370 reviews 370 reviews
76 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed here before and although it was generally a positive experience, there areas that could be improved. Staff were very welcoming and everytime we ran into an employee, they always greeted us. Check-in experience was very good. Room was comfortable. However, we found the vanity area very confining. Also our A/C unit sounded like a freight train when it... More 

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Logan S, Guest Relations Manager at Courtyard Tucson Williams Centre, responded to this review

GOOD EXPERIENCE BUT COULD USE AN UPGRADE, Thank you very much for your kind comments about he Courtyard Tucson Williams Centre. We completely understand and wanted to let you know the Courtyard will be recieving a complete renovation in 2015. The hotel does very well as we provide unmatched service. The hotel receives $4 million in renovations every 6 years... More 

Scottsdale, Arizona, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly check-in, clean rooms, comfortable beds and plenty of parking made this traveler happy on a rainy weekend in Tucson. We enjoyed the fire in the common area and close proximity to UA and restaurants.

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Close and Comfortable, We are very thankful for your thoughtful review of the Courtyard hotel. I am glad you enjoyed your stay. Thank you for saying the rooms were clean, the staff were friendly, and the location was great. Please let us know if we can ever help you again in the future. We would love to have you... More 

Boston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff at this hotel are very friendly and knowledgeable of the area's surrounding. We arrived pretty late, but the front desk gal had many suggestions for dinner and breakfast! The room was adequate and clean. Close to U of Arizona and many restaurants. Definitely will stay again if the need arises.

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Clean and close to everything! Thank you for your amazing review of the Courtyard Tucson Williams Centre. We are so glad you enjoyed your stay. Thank you for mentioning the cleanliness. Our team works very hard to keep all areas of the hotel in great shape. I love the location too. There are many restaurants and good shopping within... More 

Sun Lakes, Arizona
Top Contributor
109 reviews 109 reviews
70 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed January 5, 2015 via mobile

We traveled cross country by bicycle this summer through small town USA and stayed in hundreds of hotels. Our experiences in Marriots have usually been a positive one. The positives with this hotel: friendly staff, clean room, good wifi, walking distance to several restaurants, complimentary local and USA Today newspapers. The negatives: poor lighting in sink and shower areas, poor... More 

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Could have Been Better, Thank you for your thoughtful review of the hotel. It sounds like you had a great bike trip this summer. I apologize the hotel did not meet your expectations. Certainly, this is not the desired guest response for the hotel or Marriott. Our team prides itself on great service, everything in working order and cleanliness.... More 

1 review
5 of 5 stars Reviewed December 23, 2014

A couple months back I made a reservation to stay at the Courtyard Tucson Williams Centre Marriott for a business trip, which was unfortunately canceled recently due to matters beyond my control. I was hoping to cancel the reservation without penalty; even though the room I booked was outside the parameters of their policy for doing that. When speaking with... More 

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Great Customer Experience, Thank you for your excellent comments about Carlos (Front Office Manager) and the Courtyard Tucson Williams Centre. We are certainly glad things worked out for you. Thank you for your loyaly to the hotel as well. Please do not hesitate to call us any time - we want to help. All my best to you, Logan More 

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

Stayed for two nights and had a great time!! Walking distance to shopping and restaurants! The Bistro in the hotel was yummy! Ate dinner in the courtyard by the pool and waterfall which was delightful!!Anytime I travel to Tucson, this is where I will stay!!

Was this review helpful? Yes 2
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Great location and great amenities! Thank you for you amazing review of the Courtyard Tucson Williams Centre. I am so glad you enjoyed your stay. The Bistro restaurant is designed for those who want something a little better - I am glad this worked well for you. Please know that we are always here to help! All my best to... More 

Calgary, Canada
Top Contributor
52 reviews 52 reviews
16 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed November 19, 2014

We are generally loyal to Marriott and are Gold level in their points program. This hotel has a good location, near malls and restaurants but a bit far off I-10. It is the standard Courtyard but this hotel has some issues. - The air conditioning is incredibly loud and noisy. Sleep is not possible with the AC running. - The... More 

Was this review helpful? Yes 1
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Just Average at Best, On behalf of the entire hotel team, let me apologize for the challenges you faced. We strive to provide only the very best experience for our guests. We certainly did not meet your expectations on this visit. It would be great to talk with you about your experience further if possible. You experienced both an... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2014

The hotel is situated within walking distance of a few reasonable restaurants. Helpful staff in the reception, allthough they didn't change my fare to include breakfast as I requested. Breakfast is served as a fast food restaurant and not a buffet, so the choices are limited. I was in for a busyness meeting taking place in the hotel and he... More 

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Good value for money, It sounds like you had a great time while at the Courtyard Tucson Williams Centre. You are smart about where you stay and found the Courtyard to be a good value. We try to be reasonable with what we charge creating value for our guests. The Bistro is pay as you go as you mentioned.... More 

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Additional Information about Courtyard Tucson Williams Centre

Address: 201 South Williams Boulevard, Courtyard Tucson Williams Center, Tucson, AZ 85711
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Tucson Williams Centre 3*
Number of rooms: 153
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Also Known As:
Courtyard Tucson Williams Centre Hotel Tucson
Tucson Marriott
Tucson Courtyard
Hotel Style:
#8 Business Hotel in Tucson
#32 Family Hotel in Tucson

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