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Courtyard Tucson Williams Centre

#22 of 129 Hotels in Tucson
Certificate of Excellence
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201 South Williams Boulevard, Courtyard Tucson Williams Center, Tucson, AZ 85711
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Courtyard Tucson Williams Centre
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162 reviews from our community

Traveler rating
    95
    46
    15
    4
    2
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34
32
13
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Courtyard is located closer to business locations downtown; however, our family found it comfortable and within easy access to most of the sights we came to see. In any big city, lcoations that are nearer downtown, will include sights and people from every walk of society. We expected this. We had a first floor room, and enjoyed walking out... More 

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Oasis in the midst of the city, I am so happy you enjoyed your stay at the Courtyard Tucson Williams Centre. It really seems like you had a great time. I agree with you that this is a great location, in the middle of the city, yet set apart in a quiet business park. There are many great restaurants... More 

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 11, 2015 via mobile

Very disappointed in all aspects of our stay. Air conditioning loud, I mean sounds like an airplane. Rooms tiny. We are Marriott rewards members not impressed. They gave us one wash cloth asked for more and told no towels or washcloths because hotel was sold out. Seriously??? Tub never drained, stains on carpet. If I could we would leave now... More 

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Do NOT stay here, Thank you for taking the time to complete a thoughtful review of the hotel. I am sincerely very sorry you did not enjoy the stay. As all readers my see, you are only the second rating of "one" that the hotel has received in our 19 years of operation. A "one" score is definitely not... More 

Olney, Maryland
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 7, 2015

I really want to give this place 3.5 stars. It was a pretty standard courtyard marriott. The service is good, the fitness center was adequate. Did not eat at their bistro thing. I am not sure if they have free wifi for everyone, but it is free for gold/platinum members. The issue I had with this hotel was that there... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Not the best, but not bad, Thank you for taking the time and effort to complete a trip advisor survey about the Courtyard Tucson Williams Centre. We are grateful for the the 4 rating you gave us while here. I wanted to make a note to our readers: All guests recieve free Wifi while staying in the Courtyard brand.... More 

Las Vegas, Nevada
Top Contributor
304 reviews 304 reviews
110 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed March 5, 2015

Typical Courtyard with no free breakfast even for platinum member. Location is mid town with lot of restaurant choices and free parking. I like the room layout which is like a studio suite. carpet is a bit dirty. Easy and fast check in. There is a refrigerator in the room which is nice. You can use the microwave near the... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Guest and Platinum Member, Let me say THANK YOU for being a Platinum Member. You are very important to us and we want every stay at Marriott to be great for you! We value you as our guest. I made a list of Platinum Member benefits in Courtyard: Platinum arrival gift from our Market (your choice of any food... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed March 1, 2015

Pros- clean room, good service at Bistro/Starbucks Opportunities- Door handle was broken on my room and took 2-3 card swipes to open, towels were okay but starting to get a but ragged, low level floor room with paper thin walls and faced courtyard with waterfall running at night (loud). Minor irritant was booking service for taxi. Wanted to book night... More 

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Average Overal... I am super sorry you did not have a great stay at our hotel recently. I see there were several missed opportunities including not calling the cab the night before; door lock; and, a strawberry yogurt that parfait that was not up to standard. I am very happy your room was clean and the service was great.... More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Ive been staying at the various Marriott brands for the better part of 20 years and this Courtyard surpasses expectations. The front desk is manned by an intelligent, knowledgable and friendly staff led by an extraordinary young man named Carlos. Ask for him to assist you with your stay and you will be rewarded with a more than exceptional visit

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Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Great hotel but made exceptional by the staff - CARLOS! Thank you for your very informed review of the hotel. We understand you have stayed in our hotel on serveral occasions. Furthermore, you stay in many other hotels while on the road. It is always great to have a true "road warrior" give their excellent opinion on the hotel. This... More 

Tigard, Oregon
Top Contributor
387 reviews 387 reviews
79 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed February 4, 2015

Have stayed here before and although it was generally a positive experience, there areas that could be improved. Staff were very welcoming and everytime we ran into an employee, they always greeted us. Check-in experience was very good. Room was comfortable. However, we found the vanity area very confining. Also our A/C unit sounded like a freight train when it... More 

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Logan S, Guest Relations Manager at Courtyard Tucson Williams Centre, responded to this review

GOOD EXPERIENCE BUT COULD USE AN UPGRADE, Thank you very much for your kind comments about he Courtyard Tucson Williams Centre. We completely understand and wanted to let you know the Courtyard will be recieving a complete renovation in 2015. The hotel does very well as we provide unmatched service. The hotel receives $4 million in renovations every 6 years... More 

Scottsdale, Arizona, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 3, 2015

Friendly check-in, clean rooms, comfortable beds and plenty of parking made this traveler happy on a rainy weekend in Tucson. We enjoyed the fire in the common area and close proximity to UA and restaurants.

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Close and Comfortable, We are very thankful for your thoughtful review of the Courtyard hotel. I am glad you enjoyed your stay. Thank you for saying the rooms were clean, the staff were friendly, and the location was great. Please let us know if we can ever help you again in the future. We would love to have you... More 

Boston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

The staff at this hotel are very friendly and knowledgeable of the area's surrounding. We arrived pretty late, but the front desk gal had many suggestions for dinner and breakfast! The room was adequate and clean. Close to U of Arizona and many restaurants. Definitely will stay again if the need arises.

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Clean and close to everything! Thank you for your amazing review of the Courtyard Tucson Williams Centre. We are so glad you enjoyed your stay. Thank you for mentioning the cleanliness. Our team works very hard to keep all areas of the hotel in great shape. I love the location too. There are many restaurants and good shopping within... More 

Sun Lakes, Arizona
Top Contributor
109 reviews 109 reviews
70 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed January 5, 2015 via mobile

We traveled cross country by bicycle this summer through small town USA and stayed in hundreds of hotels. Our experiences in Marriots have usually been a positive one. The positives with this hotel: friendly staff, clean room, good wifi, walking distance to several restaurants, complimentary local and USA Today newspapers. The negatives: poor lighting in sink and shower areas, poor... More 

Was this review helpful? Yes
Logan S, General Manager at Courtyard Tucson Williams Centre, responded to this review

Dear Could have Been Better, Thank you for your thoughtful review of the hotel. It sounds like you had a great bike trip this summer. I apologize the hotel did not meet your expectations. Certainly, this is not the desired guest response for the hotel or Marriott. Our team prides itself on great service, everything in working order and cleanliness.... More 

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