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All 122 Tucson hotels »

Crossland - Tucson

2.0 of 5
4800 S Butterfield Dr, Tucson, AZ 85714
Hotel amenities
Crossland - Tucson
Ranked #99 of 122 hotels in Tucson
3.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveler rating
    3
    4
    4
    2
    5
Date Rating
Boston
Senior Contributor
25 reviews 25 reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 21, 2012

Beds are compressed and worn out. Beddings are marginal. Rooms look like they've been lived in hard for a long time without renovations. It's OK if you're just needing a place to lay your head for a night. But there's a lot better equally inexpensive options close by.

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Christopher Thomas-Moore, Manager at Crossland - Tucson, responded to this review
February 27, 2012

Thank you for taking the time to review your recent stay at Crossland Tucson - Butterfield Drive. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that you have several lodging options, which is why it is so important to us... More

Orlando, Florida
Senior Contributor
26 reviews 26 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed October 20, 2011
1
person found this review helpful

Booked this hotel via Expedia while parked across the street from it. Although it was after dusk when I booked the room, the place looked fairly nice on the outside. I found out soon enough that it's nice outside appearance was very deceiving, if there ever was a place called a dump, this is it! When I attempted to check... More

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5 of 5 stars Reviewed March 26, 2011

I was concerned about this place, because it was cheap. I got here it was beautiful. Very clean, everything I needed was available. The young Chicana girl not only very sweet and helpful, but very pretty. It's a little small but for me it was perfect. I would recomend this place to everyone.

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Silver City, New Mexico
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2011

I try to make reservations directly with hotel and ask for rate to compare with what is advertised. I find it annoying when staff starts asking me questions before telling me rate. Once I got through that hurdle things went well in the reservation process. Room was clean, quiet and adequate for a budget traveler. I appreciated having the kitchen... More

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Susan Larson, Manager at Crossland - Tucson, responded to this review
February 18, 2011

It was very kind of you to for take the time to publish such a positive review of your stay at the Crossland Tucson - Butterfield Drive. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More

HongKong
1 review
1 of 5 stars Reviewed February 16, 2011

I booked the room of Crossland Hotel, Tucson through internet website www.extendedstayhotel.com. At that time the rate given to me was $10.99 per day. I booked the Studio Suite 1 double bed for 17 nights from 1/27/2011 to 2/13/2011. I had with me the written confirmation for it with total amount of $186.83. But on 27th January, when i enter... More

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MichaelB100
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 16, 2010

I've stayed over the years in most of the mid range and budget hotels in Tucson. I've grown accustomed to drug busts, prostitutes and on one occasion a murder. Last year I stumbled onto this gem of a property and I once again enjoy visiting Tucson. Crossland has a great location - right off I-10 with easy access to all... More

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Susan Larson, Manager at Crossland - Tucson, responded to this review
September 18, 2010

Thank you so very much for your glowing review of Crossland Tucson - Butterfield Drive. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we... More

Newark, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 27, 2010

I had booked a non-smoking room but was given smoking room. When a requested for any other non-smoking room, i was told nothing was available. But the receptionist gave a spray which did not work satisfactorily. The rooms could have been bigger.

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Susan Larson, Manager at Crossland - Tucson, responded to this review
June 4, 2010

Thank you for taking the time to review your recent stay at Crossland Tucson - Butterfield Drive. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have multiple hotel choices, which is why we strive so hard to... More

Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
Reviews in 40 cities Reviews in 40 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 15, 2010

In the past few months I've stayed in about two dozen hotels. This place was the ONLY one to charge for WiFi access. It might be worth it if you are staying a week or more, but $5 extra for WiFi when you're only staying one night just isn't worth the extra money. I really think Extended Stay needs to... More

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78212
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2010

My overall assessment was that it was very updated, clean, and the service was very friendly. The rate is low because they do not offer daily housekeeping service-- if you need more towels just walk to the front desk. The room was very clean. In fact, I noticed that the carpet was slightly damp from being recently shampooed. It isn't... More

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Susan Larson, Manager at Crossland - Tucson, responded to this review
February 19, 2010

It was very kind of you to for take the time to publish such a positive review of your stay at the Crossland Tucson - Butterfield Drive. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More

Marshfield, Massachusetts
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 19, 2009
2
people found this review helpful

I have been traveling to Tucson twice a year for about 6 years. I usually get my hotel rooms on Priceline/Hotwire. If my wife is coming with me I will book a 3 0r 4 star place. If I'm going alone a 1 star joint is perfectly adequet. This is a 1 star joint. That doesn't mean it's bad. It... More

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Additional Information about Crossland - Tucson

  • Extended Stay America Tucson
Address: 4800 S Butterfield Dr, Tucson, AZ 85714
Price Range: $

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Crossland - Tucson
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