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Homewood Suites by Hilton Tucson/St. Philip's Plaza University

#22 of 129 Hotels in Tucson
Certificate of Excellence
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4250 North Campbell Avenue, Tucson, AZ 85718 (Formerly Windmill Suites of Tucson)
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Homewood Suites by Hilton Tucson/St. Philip's Plaza University
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Homewood Suites by Hilton Tucson/St. Philip's Plaza University
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478 reviews from our community

Traveler rating
    294
    134
    35
    5
    10
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141
158
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72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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    (148)
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All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Great setting, great check in staff Nicola, But things go down hill once we enter the room. Grubby is the word that describe the hallways and our room. We had an un refundable reservation so we spent 30 minutes wiping down the dirty light switches, sticky door knobs, counter tops, dishes are dusty and sheets are very crusty disgusting! We... More 

Was this review helpful? Yes 1
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review

Dear Mission-Outreach11, Thank you for sharing a review about your stay with us on Trip Advisor. I would like to apologize about the condition of your guest room and attitude of the staff. I cannot be everywhere in the hotel everyday, so your feedback is greatly valued so I can improve on our service levels. I do hope the next... More 

Kingman, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel meets every need for business and family travelers alike. Generous workout facilities, close shopping, and a tasty and always different breakfast. The Manager's Reception is actually a hot dinner supplemented with cold drinks for the young and "legal" ages! Centrally located in Tucson, this hotel met all of our expectations. Highly recommended, and we will be back!

Review collected in partnership with Homewood Suites by Hilton

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Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review

Dear Evan K, Thank you for taking the time to write a review about our hotel. I appreciate your feedback and I will definitely share your comments with my staff. Thank you again and we look forward to seeing you again. Best Regards, Charles G. Brown General Manager More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

What drew me here was it's just 4.5 miles north of the UA campus on Campbell. The good: location, amenities in suite (kitchenette with dining area, sitting area, private bedroom), daytime pool, bike/jog path directly behind property and great staff. The not so good: night time revelers in the pool area/BBQ, staff slow to clean up from night time revelers,... More 

Was this review helpful? Yes 1
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review

Dear MBarnes79, Thank you for taking the time to write a review about our hotel. I appreciate your feedback, positive and negative, because without it I do not know the areas we need to improve upon. I will work with my staff to improve on our procedures to ensure all areas of the hotel are keep clean as soon as... More 

Glendale, Arizona
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed here several times under the previous ownership. Since then, the room rates have gone up over 50%, at least for the AAA pricing we received during the Tucson Festival of Books. On the plus side, the renovations are welcome in the rooms. They really are very nice, and all of the appliances and kitchen utensils are convenient,... More 

Was this review helpful? Yes 1
Charles B, General Manager at Homewood Suites by Hilton Tucson/St. Philip's Plaza University, responded to this review

Thank you ArizonaStarGazer for your review. I am glad you are happy with the changes we have made to the entire hotel. I would like to apologize for your experience with our lighting in the guest rooms. There are always challenges that come along with the size and scope of a re-model, like the one we just completed. We have... More 

phoenix, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasant stay. Perfect location. Great amenities. Quite. Comfortable. Breakfast service is very good. Comfortable seating in dining room. Much to like about this place. The only negative was the robotic, motion-senor lighting which goes on and off when you least want it to.

Review collected in partnership with Homewood Suites by Hilton

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Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on business and was very impressed. Great customer service, clean rooms, excellent location, and a very decent social hour with plenty of food, beer and wine. This property is surrounded by restaurants and is a welcome addition to Tucson......stay here, you won't be disappointed.

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Saskatoon
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed three nights at the Homewood Suites in Tucson. We have stayed in Homewood Suites a few times and have enjoyed them all. We were greeted upon arrival in the lobby and the front desk clerk was able to check us in early and we were able to carry on with the rest of our... More 

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Seattle, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice and helpful staff. New carpet and furnishings. Comfortable. Nice kitchen but dishes didn't appear clean. Nice breakfast. Make sure to pick up sticky notes to put on light timer at night so the light doesn't go on when you walk into bathroom in the middle of the night. Would recommend.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
tampa608
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel in an amazing shopping center with two amazing restaurants. Manager's reception was outstanding and the breakfast is great. The food server Alex is a very nice girl and will be sure to take care of you when she is on duty.

Review collected in partnership with Homewood Suites by Hilton

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Seal Beach, California
Contributor
15 reviews 15 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had two great visits to this property for business trips last month and would absolutely recommend it. Excellent customer service. The property is in a well-appointed center with a few nice restaurant options ideal for dining or drinks and even late night service. Incredibly clean rooms and overall property. There is a busy trail right outside the back doors... More 

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