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Hampton Inn and Suites Tucson-Mall

#20 of 129 Hotels in Tucson
Certificate of Excellence
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5950 N. Oracle Road, Tucson, AZ 85704
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Hampton Inn and Suites Tucson-Mall
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Hampton Inn and Suites Tucson-Mall
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225 reviews from our community

Traveler rating
    115
    70
    22
    13
    5
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70
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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There are newer reviews for Hampton Inn and Suites Tucson-Mall
See the most recent reviews
Golden, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

We go to Tucson at least once per year for about one week each time. We always stay at this hotel. The staff is helpful and motivated to make your stay comfortable and enjoyable without being intrusive. The motivation seems genuine, too. It would be difficult to overstate how clean this place is. The grounds, the common areas, and the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Shelley R, What a pleasure it is Shelley to have such wonderful guests like you come back each year to our property. It is so nice to read all the lovely things you said. We want our guests to feel safe and secure while enjoying the property and amenities that it offers; we are glad you felt that way.... More 

Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2015

This hotel was great!! I accidently booked my hotel handicap but regardless my stay was great. The hotel was always clean, fresh towels and fresh bedsheets. The hotel itself it very pretty from the inside and the breakfast is great. It is located minutes from restaurants and lots of shopping centers. Highly recommend.

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear its_me_JETTA, We loved having you and are so happy that you enjoyed your stay with us. Our complimentary breakfast is pretty great with a lot of options. We hope to see you the next time you are in Tucson. Thank you for your feedback and compliments. More 

nogales, United States
2 reviews
5 of 5 stars Reviewed March 21, 2015

Always treated well at a Hilton property. This one is close to good food and Oro Valley as well as Tucson National. I recommend this property and there are two other hotels right next door if this one is sold out. Dave Miller is great!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Keith M, Thank you so much for your feedback! We loved having you and look forward to seeing you again the future. More 

Mesa
Top Contributor
132 reviews 132 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 18, 2015

And we would stay again! Everything was neat and clean, quiet room and good breakfast. Was located near where we wanted to visit. We were treat well when we were here a year ago, so decided to stick with what we knew was good!

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear jsmoss, Thank you so much for the wonderful feedback! We loved having you and are happy to know that you stay with us when you are in Tucson. We look forward to seeing you again. More 

Allance, OH
1 review
5 of 5 stars Reviewed March 10, 2015

I have stayed at this property for the 2nd time...and the next time my seminar requires me to travel to Tucson...I will stay there again. It was close in proximity to our business area and convenient to shopping and restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Brad S, We appreciate your repeat business and look forward to seeing you next time. We loved having you! More 

Bartlett, Illinois, United States
Top Contributor
95 reviews 95 reviews
67 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 3, 2015

Excellent stay. Great view of the mountains, plenty of parking and a good Cantina next door. Breakfast was hot and fresh. There were to go breakfasts if you wanted to take it for the road. Pretty easy access from I-10. Neighborhood is safe. I stayed here while on business to visit a nearby customer. Great workspace in the room to... More 

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear John G, Thank you so much for the wonderful feedback! We are glad you enjoyed the amenities of the hotel, hot complimentary breakfast, location and of course the customer service. We loved having you and hope to see you again soon. More 

1 review
5 of 5 stars Reviewed March 3, 2015

I have stayed at this hotel once a month for the past fifteen years. They have continued to update the hotel, the rooms are quite lovely and the staff goes above and beyond to make sure your stay is good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear rokellel, We loving see you every week Rokellel! Thank you for the wonderful feedback. More 

glenale, United States
1 review
4 of 5 stars Reviewed March 2, 2015

Staff was less than friendly when we requested additional blankets and we were told they had none to give us. Bed was too hard for my taste. But the room was very clean and comfortable and quite roomy with great accomodations.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Stacey B, Thank you for your feedback. I apologize about the reaction you received when requesting additional blankets. We want you to be comfortable and that should not have been an issue. We hope that you will consider staying with us again. More 

Fountian Valley, United States
1 review
5 of 5 stars Reviewed February 25, 2015

The hotel is great. The staff was very friendly and helpful. A nice workout area and breakfast was one of the best I've had with a great selection. The rooms are comfortable and clean. The rooms are not super silent, as we could occasionally hear footsteps above, but it is definitely quieter than many places that we have stayed. There... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear David B, Thank you for the wonderful comments! We loved having you and hope to see you again soon. More 

Phoenix, Arizona
Top Contributor
52 reviews 52 reviews
20 hotel reviews
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed February 13, 2015 via mobile

The rooms are newly refurbished and beds are comfy. Breakfast is good and they always have great coffee in the lobby. I would highly recommend this place. I have stayed here the last 3 years for the gem show event. However, I had a issue with my room that they couldn't resolve and they weren't accommodating this time until I... More 

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Dana N, We appreciate your feedback and do hope that you will stay with us again next year. It was nice speaking with you and I hope to see you again. More 

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