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Hampton Inn and Suites Tucson-Mall

#21 of 129 Hotels in Tucson
Certificate of Excellence
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5950 N. Oracle Road, Tucson, AZ 85704
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Hampton Inn and Suites Tucson-Mall
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246 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Denver, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The staff is excellent. They really try to accommodate you in every way they can. The rooms didn't have a refrigerator but that isn't their fault. It's in a nice location and I will stay there again...

Review collected in partnership with Hampton

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Hampstead NH, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hampton Inn has got the whole experience down to a science with nothing overlooked! The complimentary wi-fi and breakfast makes Hampton Inn a no brainer. Travel is hard enough without being shaken down for these two crucial amenity.

Review collected in partnership with Hampton

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1 review
3 of 5 stars Reviewed 1 week ago

The hotel was average but the neighboring room was over loaded with I think two families who were VERY loud and no regard for anyone around them. I did contact the manager on duty however I'm not sure anything was done about it.

Review collected in partnership with Hampton

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San Francisco, California
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Mr. Marquez was the hallmark of Hilton level customer service. Cordial and courteous. Rooms are well appointed though the furniture can be updated but fir this rate at $80 total are fine. Breakfast is great fare but real plates will improve it. Only downside is the very loud air conditioner that sounds like a hummer is revving up next to... More 

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Goodyear, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The room is super clean, small for 4 persons. It is ideal for two adults two kids. Internet too slow The pool was very nice The staff were very friendly They didn't provide gluten free breakfast They have apples and water

Review collected in partnership with Hampton

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El Mirage, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent experience at our first time stay at this hampton in hotel. Hotel in general very well maintained and pleasing to the eye. The room was very clean and relaxing. Would definitely return in the future.

Review collected in partnership with Hampton

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Stacy B, General Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Erik D, Thank you so much for staying with us at in Tucson at the Hampton Inn & Suites Tucson Mall. We are so happy that you had an enjoyable experience with us. That is our team goal- to ensure each guest has a memorable and pleasurable experience. We do look forward to a return visit in the future... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

This hotel has excellent service!! They go out of their way to make your stay comfortable. The breakfasts are tasty and the newly furbished rooms are lovely. They have updated their internet service and their gym to make it state of the art.

Review collected in partnership with Hampton

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Thank you Rokelle! We love seeing you every week! You're family here! More 

Nashville, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2015

I am a regular business traveler (and a Hilton Honors Gold member), but this was my first stay in this Hampton Inn. Don't be put off by the Tucson Mall address. The hotel is nicely positioned and overlooks a golf course. Breakfast was tasty. 2 doors away is the Gringo restaurant which I recommend highly. Try to get an outside... More 

Review collected in partnership with Hampton

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Richard G, Thank you so much for your wonderful feedback. We loved having you and hope to see you again soon. More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 15, 2015

Friendly staff, clean lobby, clean and updated rooms, comfortable bed. Only deficits were no exhaust fans in bathroom and no refrigerators in standard rooms( I admit that I only assumed that there would be one). They allowed us to keep our luggage at the hotel after check out so the bags would not be cooking in the car all day.... More 

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Neil W, Thank you so much for the great feedback. We are happy that you enjoyed your overall stay with us. I do apologize that we do not have fridges and microwaves in all the rooms. We do offer those items in our suites (which we will be running a promotion on this summer so check it out :)).... More 

Laveen, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

Most Pleasant Stay,Great accomodations, clean rooms, stocked with nice complementary personal items, such as shampoo, conditioners, body lotion, Many hotels are not excluding these items, was good to see that you are continuing to make them available. Would stay there again when traveling.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Melody S, Thank you so much for your wonderful comments. We take pride in our fresh clean rooms and the amenities that we offer. As a traveler it is important to count on those items being available. We loved having you and hope to see you again soon. More 

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