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All 127 Tucson hotels

Hampton Inn and Suites Tucson-Mall

2.5 of 5 Hotel   |   5950 N. Oracle Road, Tucson, AZ 85704
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81%
Ranked #24 of 127 Hotels in Tucson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Playfair_13 Prescott, Arizona
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181 reviews from our community

Traveler rating
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    20
    11
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Italian first
  • Spanish first
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English first
Prescott, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I got my reservation bumped by Embassy Suites, who placed me at this hotel. Upon arrival, desk clerk, 'Gaston' upgraded me to a 1 bedroom suite, to match what I had at the Embassy Suites. But the Hampton Inn suite was even nicer than what I would have had at the Embassy, and same rate honored. I was also offer... More

Review collected in partnership with Hampton

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Johnstown, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay regularly at Hamptons across the country, so when we went to Tucson for my nephew's wedding, we chose a nearby Hampton. Where the room was comfortable & clean and breakfast was good each morning, there were some other issues that tarnished the visit. The outside door to the pool did not work, and people tended to prop it... More

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Thank you for taking the time to provide us with such thorough feedback. We really do appreciate that and I will be working on the issues you mentioned. We hope to see you again in the future. More

Sierra Vista, Arizona
Top Contributor
69 reviews 69 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient location just north of the Tucson Mall. Easy to miss from Oracle as the signage is small. Decent pool. Not alot of selection for breakfast but the staff was nice and tried to assist. Would stay again as the rates were the lowest in the area.

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

We loved having you. Thank you for the feedback; hope to see you again soon. More

Cavan, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a long stay in this hotel and found the staff excellent kind and considerate during our stay. Our suite was spotless and serviced every day and the free breakfast had plenty of healthy options. The swimming pool was very clean and lovely to relax in plus the hot tub was an extra bonus.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Shawn E, Thank you so much for the great comments. We loved having you and hope to see you again soon! More

Glendale, Arizona
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located in the Catalina Foothills. I've stayed at this hotel many times. It's very clean and comfortable. One nice amenity is that the rooms have ceiling fans. That's something you don't usually see in a hotel room.

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Phoenix, AZ USA
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I thoroughly enjoyed my stay here. Check-in was quick, efficient and the guest services person was very personable, welcoming and made me feel like a valued guest. The guest room was very clean, comfortable and quiet. The location is good, near shopping, restaurants and not very far from I-10 and downtown. I would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Thank you so much for your feedback. We love having you here! More

joplin, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Try to check in during day time hours as at night, front desk people after 8:30PM are outside on break or smoking and could care less about evening checkins. Then they try to make up for this with an upgrade to a suite that you really didn't want in the first place

Review collected in partnership with Hampton

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear David M, I want to apologize again for the incident in regards to your arrival experience. I have addressed it with my team as I said I would when we spoke last week. I really hope that you will consider staying with us again. I am so sorry that this experience was not pleasant. We certainly did not intend... More

Phoenix, AZ
Contributor
19 reviews 19 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Between business and pleasure, I travel a lot. A recent work adventure took me to this hotel in Tucson. First, our organization chose this location because there are a lot of dining options within walking and very easy driving distance. Also, the staff was very helpful in setting up a block of rooms for our attendees and coordinating the use... More

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Thank you for taking the time to provide us with feedback in regards to your recent stay at our property. I apologize about the gnats in the room and am glad we were able to remedy the situation so quickly so it did not spoil your experience and stay. I will certainly look into the a/c and have maintenance clean... More

escondido, United States
1 review
4 of 5 stars Reviewed August 12, 2014

Customer Service***** Good location at Ina and Oracle near the Catalina Foothills, and close to trendy restaurants, this is an affordable choice for tourists. Lobby and other areas newly renovated with Spanish style tiles. Nice guest rooms with new pillow top beds and comforters. Free breakfast in spacious lobby that overlooks the pool. Comfort at affordable prices with great front... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Jay W, Thank you for the wonderful comments about our property. We loved having you and are pleased you had a wonderful experience. More

Philadelphia, Pennsylvania
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed for one night while in the area on business. Convenient location just off Oracle & Orange Grove. Rooms are clean and updated with very comfortable beds. Breakfast selection and seating area are very good and is included in your room rate along with free wifi and parking. Pool area is nice. Starbucks across the street and lots of good... More

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

We are so glad you stopped by our location while you were in Tucson. I agree we are in a great location with all the shops and dining. I am happy to hear that you and your family enjoyed the amenities that the Hampton has to offer. We hope that you will stay with us the next time you are... More

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Additional Information about Hampton Inn and Suites Tucson-Mall

Address: 5950 N. Oracle Road, Tucson, AZ 85704
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Tucson-Mall 2.5*
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Also Known As:
Hampton Inn And Suites Tucson-Mall Hotel Tucson
Hampton Inn Tucson
Tucson Hampton Inn

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