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Hampton Inn and Suites Tucson-Mall

2.5 of 5 5950 N. Oracle Road, Tucson, AZ 85704
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Certificate of Excellence 2014
Hampton Inn and Suites Tucson-Mall
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Hampton Inn and Suites Tucson-Mall
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203 reviews from our community

Traveler rating
    99
    66
    22
    12
    4
See reviews for
67
51
14
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • Spanish first
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    (203)
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    (42)
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Denton, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Friendly staff, good breakfast, nice location We had issues with TV in Spanish at arrival for Sunday eve championship football playoff, resolved by guest. Had issues with outside keycard reader, would not let us in during our 5 night stay. Maintenance was called twice, thought they had it but not during our stay. Same the day we left.

Review collected in partnership with Hampton

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Best affordable hotel in the Tucson Mall area... tried 3 different hotels in the area and this is by far the cleanest, better served and better breakfast. Although next to a busy street rooms are pretty quiet.

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Gerardo V, Thank you for your comments about your recent stay at our property. We loved having you and hope to see you again in 2015. More 

Rancho Cucamonga, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Overall this was an above average hotel stay. Good staff, clean room, good location. Reasonable rates, pretty good breakfast. Very large room for the price charged, very nice suite. Staff was very helpful and courteous

Review collected in partnership with Hampton

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Robert H, Thank you for the wonderful comments! We are glad you enjoyed your spacious room and the friendly staff members. We loved having you and hope to see you in 2015! Happy New Year. More 

Sierra Vista, United States
1 review
3 of 5 stars Reviewed December 21, 2014

This hotel provided above average customer service except for forgetting a requested wake-up call. The breakfast was also above average. The rooms were clean and the bed was comfortable; however, sleep was difficult for me (a light sleeper) due to noisy ice machine that was located close to what otherwise would have been a quiet room.

Review collected in partnership with Hampton

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Glenn B, Thank you for the feedback. I apologize about the missed wake-up call. We loved having you and hope to see you again soon. Happy New Year! More 

EDH, CA
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 7, 2014

You will get everything you expect from a Hampton Inn here; Clean affordable room, free wifi, comfortable bed, and a nice selection of breakfast items. They also have a business area where I was able to quickly log in and print my airline boarding passes. The lobby of this Hampton Inn is especially pretty as well. Also, I am not... More 

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

EDH_Traveler, Thank you so much for the wonderful comments about our property and all the amenities we have for our guests. We loved having you and hope to see you the next time you are in Tucson. Happy Holidays! More 

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 6, 2014

Have never stayed at a Hampton Inn before. Was very impressed with everything. Breakfast was incredible, room was very nice. The bed was a little soft for our liking and figuring out the tv took a little more effort than we would've liked. In all great room, excellent location for our needs and staff was over the top helpful.

Review collected in partnership with Hampton

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Charlotte P, We loved having you with us at the Hampton Inn & Suites Tucson Mall. Thank you for the great feedback, we will look into the mattress and tv so it is easier the next time. We hope to see you again soon.Happy Holidays! More 

Durham, United States
1 review
5 of 5 stars Reviewed December 1, 2014

I enjoyed my stay at the Hampton Inn-Tuscon Mall. It was a convenient location for my visit. The staff were very friendly and helpful. The complimentary breakfast was great and an easy way to start my day. The room was spacious and comfortable, although the A/C unit was a bit noisy. The pool seemed nice, but I didn't go out... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Michael B. A, Thank you so much for the great feedback. We appreciate your comments and hope to see you again soon. We loved having you! More 

Surprise, United States
1 review
5 of 5 stars Reviewed November 29, 2014

Stayed at this Hampton in while in Tucson for the El Tour de Tucson. Experience was great and plan to stay here again next year! Did not use pool due to time of year. The complimentary breakfast was hot and very satisfying with a very good selection. Staff were very helpful and courteous. Cleanliness of room and amenities were well... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Brian S, We are thrilled you stayed with us while you were in Tucson for El Tour de Tucson. You will have to come back next year (summer) when it is warmer so you can enjoy the pool and amenities. We loved having you and hope to see you again soon. More 

Silver City, United States
1 review
4 of 5 stars Reviewed November 25, 2014

Good location for getting around to shopping malls and restaurants. Good security. Staff very helpful. Beds very comfortable. Breakfast was ok at least it had some hot items and was better than other hotels we've stayed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Sherrie B, Thank you for your feedback! We are glad you enjoyed our location, amenities and the staff. We love hearing your feedback and loved having you. Hope to see you again soon. More 

Tucson, AZ, United States
2 reviews
4 of 5 stars Reviewed November 4, 2014

The Cleanest Hampton I have stayed in! The entire hotel was extremely clean. The bed was uncomfortable. No refrigerator in room! The breakfast area was very well organized and the coffee was great! I do not understand why this review is reqiured to have a minimum of two hundred characters!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Raymundo E, Thank you for your feedback. We take pride in our property and appreciate the compliments about the cleanliness. I apologize that you did not enjoy our new mattresses and found them uncomfortable. We hope that overall your stay was a 10. We hope to see you again soon and loved having you. More 

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Additional Information about Hampton Inn and Suites Tucson-Mall

Address: 5950 N. Oracle Road, Tucson, AZ 85704
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Tucson-Mall 2.5*
Number of rooms: 109
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Also Known As:
Hampton Inn And Suites Tucson-Mall Hotel Tucson
Hampton Inn Tucson
Tucson Hampton Inn
Hotel Style:
#17 Business Hotel in Tucson
#22 Family Hotel in Tucson
#22 Romantic Hotel in Tucson

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