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Hampton Inn and Suites Tucson-Mall

#19 of 129 Hotels in Tucson
Certificate of Excellence
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5950 N. Oracle Road, Tucson, AZ 85704
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Hampton Inn and Suites Tucson-Mall
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239 Reviews from our TripAdvisor Community

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    124
    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has excellent service!! They go out of their way to make your stay comfortable. The breakfasts are tasty and the newly furbished rooms are lovely. They have updated their internet service and their gym to make it state of the art.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Thank you Rokelle! We love seeing you every week! You're family here! More 

Nashville, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a regular business traveler (and a Hilton Honors Gold member), but this was my first stay in this Hampton Inn. Don't be put off by the Tucson Mall address. The hotel is nicely positioned and overlooks a golf course. Breakfast was tasty. 2 doors away is the Gringo restaurant which I recommend highly. Try to get an outside... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Richard G, Thank you so much for your wonderful feedback. We loved having you and hope to see you again soon. More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, clean lobby, clean and updated rooms, comfortable bed. Only deficits were no exhaust fans in bathroom and no refrigerators in standard rooms( I admit that I only assumed that there would be one). They allowed us to keep our luggage at the hotel after check out so the bags would not be cooking in the car all day.... More 

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Neil W, Thank you so much for the great feedback. We are happy that you enjoyed your overall stay with us. I do apologize that we do not have fridges and microwaves in all the rooms. We do offer those items in our suites (which we will be running a promotion on this summer so check it out :)).... More 

Laveen, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Most Pleasant Stay,Great accomodations, clean rooms, stocked with nice complementary personal items, such as shampoo, conditioners, body lotion, Many hotels are not excluding these items, was good to see that you are continuing to make them available. Would stay there again when traveling.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Melody S, Thank you so much for your wonderful comments. We take pride in our fresh clean rooms and the amenities that we offer. As a traveler it is important to count on those items being available. We loved having you and hope to see you again soon. More 

Huachuca City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is excellent. From checking in to checking out is so carefree. When we arrived, all we had to do was show my ID and we were ready to go to the room. Leaving was just as easy. Drop off the key card and on the way we went. Breakfast was great, we could actually smell it from our... More 

Review collected in partnership with Hampton

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Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Anthony C, Thank you so much for the great feedback! We are happy that your arrival and departure process was smooth and that you enjoyed our delicious complimentary breakfast as well as you overall stay. We loved having you and hope to see you again soon! More 

San Francisco, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great hotel - clean, friendly helpful staff, nice ammenities -- But we were right next to the ice machine and it was very noisy all night long. We couldn't sleep more than 20 minutes at a time before the ice would drop out of the mold in the machine into the hopper. We would have asked for another room, but... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear David N, Thank you for taking the time to provide us with feedback about your stay. I am happy that you enjoyed the location of the hotel as it is near restaurants, shopping, as well as all the amenities. Thank you for mentioning our very friendly staff! They are one of a kind. I do apologize about the location... More 

El Sobrante, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great customer service. Very clean rooms. Internet access was excellent. Had a variety of selections for breakfast. Price was affordable. I will definitely stay here again. Close to shopping and restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Zarrah C, Thank you so much! We hope to see you again soon. We loved having you. More 

Kawasaki, Japan
2 reviews
4 of 5 stars Reviewed May 22, 2015

I stayed 6 nights. I felt a little noisy from the next room, but that was within the magnitude at which I could sleep well. The bed, the carpet, and the bathroom, every facility was very clean. The access from airport is not so bad, it takes just around half an hour.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear katokichi, Thank you for staying with us. We loved having you and hope to see you again soon. I apologize about the noise you encountered and hope you let us know at the front desk so we were able to move you. More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed May 22, 2015

Tucson is sprawling, and has a plethora of mediocre hotels. This is not one of them. Very close to the foothills, good restaurants, and shopping - though seemingly distant from downtown - the cleanliness, amenities, and courtesy of the staff has sold me.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Kathryn H, Thank you so much for staying with us while you were in Tucson. We are so happy that you enjoyed your stay with us and appreciate the nice review. We hope that you will be back to visit us again soon. More 

Port Coquitlam, Canada
1 review
4 of 5 stars Reviewed May 15, 2015

We stayed at the Hampton Oracle in Tucson for one week in May 2015, just prior to UA graduation. We had a lovely King suite comparable to a small apartment. Very clean and accommodating. The pool and hot tub were used daily and usually we had them to ourselves! Would definitely stay here again. Leonard & Susan B.C. Canada

Review collected in partnership with Hampton

Was this review helpful? Yes
Stacy B, Front Office Manager at Hampton Inn and Suites Tucson-Mall, responded to this review

Dear Susan I, Thank you so much for your lovely trip advisor review. We are thrilled you have a wonderful experience and do hope that you will come back and stay with us soon. We loved having you. More 

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