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Hilton Tucson East

3.5 of 5 7600 East Broadway Blvd., Tucson, AZ 85710
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436 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albuquerque, New Mexico
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for three nights in October. The staff is extremely polite and attentive at the front desk and restaurant. Our room was reasonably clean and comfortable, with the exception of a noisy a/c unit that rattled. We placed a "Do Not Disturb" sign on our door until 8:30 am when we left the room for the day. When we returned,... More

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San Diego, United States
1 review
2 of 5 stars Reviewed 1 week ago

This isn't a Hilton quality hotel. Room smelled like smoke. Change rooms to one that was horrible. Not cleaned well, old furniture, stained carpeting. Hotel lobby was nice but A/C was much too cold. Food was good. I would never stay here again, though. So many better choices in prime locations.

Review collected in partnership with Hilton Hotels & Resorts

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Burlington
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here September 29th for 5 nights. Hotel is in a good location for visiting most attractions. The hotel is getting a bit tired and could do with updating. Breakfast buffet was not that good at $16.95 sour milk one day with no replacements and the service by one of the waiters was not good. Fridge in our room looked... More

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Morristown, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was adequate not up to typical Hilton standard / AC ineffective shower facet either broken or plumbing problems water shut off on my my twice during showering and would not come back on. Eggs no bacon at the 7th floor breakfast that made no sense they go togeter

Review collected in partnership with Hilton Hotels & Resorts

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Littleton, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is my second stay at this facility in the last four years. The staff is very attentive and the rooms are a great value. Our group found this facility centrally located. The interstate is twenty-minutes. The location is also convenient to dining. Parking at the hotel is FREE with plenty of space to navigate.

Review collected in partnership with Hilton Hotels & Resorts

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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your 5 star review! We are so pleased that your group enjoyed our hotel and that our central location worked well. Thank you for also noting our plentiful, complimentary parking. We hope to welcome you back soon. More

Minneapolis, Minnesota
Top Contributor
280 reviews 280 reviews
39 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I normally don't stay at a Hilton, but we were tired of traveling and just finished visiting Saguaro National Park Rincón. Wish I would have driven further towards the western side of town and found a place that charges the same but also includes breakfast and wifi. Staff was nice, location was fine. The room, however, lacked quite a bit.... More

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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. I apologize that it took me a bit today to track down your guest history--I just noticed your stay date was 6 months ago. I was able to locate your records and we double checked your room. Maintenance has corrected the items you mention and I apologize for any inconvenience that caused you. While Wifi... More

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were tired after a long day of driving, and really appreciated this hotel! Because we are members of HHonors, we were upgraded and enjoyed the Concierge Lounge, especially the hospitality from the lady working there. Thank you for a nice stay and very comfortable respite from our travels. Really liked the view from the lobby out to the mountains.

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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your 5 star review! We really appreciate our HHonors members and were happy to upgrade you to the Executive Level. So pleased to hear that you enjoyed all the perks, as well as, the view! Come back soon. More

Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I spent three nights at this neglected hotel. The first room that we walked into smelled of urine. My husband and I took one step in the room, looked at each other and simultaneously said 'No'. We called the front desk and they immediately got us into a new room. Though this room didn't smell, there were... More

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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you... More

Wauneta, Nebraska
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great room! Very comfortable. Loved pillows. No microwave or fridge, but apparent you can rent them as my brother did for his room. Super great staff!! Enjoyed a beer on the patio - great atmosphere!...kinda felt like I was in Mexico at some fancy resort hotel.

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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your five star review! We are so pleased that our amenities and services exceeded your expectations. More

Houston, United States
2 reviews
4 of 5 stars Reviewed September 19, 2014

The bartender was wonderful - made great suggestions regarding dinner and drink selections and was extremly helpful and friendly. The front desk personnel was beyond excellent and very responsive. Housekeeping was lacking, but hopes to improve. Nice lobby and great location in Tucson. Very accessible with shopping, restaurants and amenitites on the same street.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We are happy you were impressed with our facilities, staff and service. We apologize that our housekeeping fell short of the mark. We've shared your feedback with the housekeeping team so they can make the necessary adjustments. More

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Additional Information about Hilton Tucson East

Address: 7600 East Broadway Blvd., Tucson, AZ 85710
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Number of rooms: 232
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Also Known As:
Hilton Tucson East Hotel Tucson
Tucson Hilton

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