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All 127 Tucson hotels

Hilton Tucson East

3.5 of 5 Hotel   |   7600 East Broadway Blvd., Tucson, AZ 85710
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Free Breakfast for Two
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71%
Ranked #47 of 127 hotels in Tucson
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Nishanth K Hyderabad, India
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357 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
San Antonio, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

Unless you want to be robbed and have your car broke into. The parking lot is adjacent to a major road and overpass with gang graffiti. Despite this fact, they have NO security and insufficient cameras protecting their lot. In addition to having my car broke into and items stolen, there were kids in their lot that were obviously not... More

Review collected in partnership with Hilton Hotels & Resorts

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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review Major Aduddell. I enjoyed talking with you in the lobby. I'm very sorry a valuable item left in your car was taken. I understand how frustrating something like that can be. According to statistics, our hotel is located in a low theft area of Tucson and while our hotel does have security and surveillance cameras,... More

Hyderabad, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Gr8 experiance, ambiance and services are really good. I would recommend for my fellow collegues in my office to saty in this Hotel. I would like to have more indoor games to see in the hotel like, pingpong table, where all the guests can use in week ends.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Scottsdale, Arizona, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Was sufficient, but that is all. Not up to the standards of Hilton chain. Old carpet with rips, wallpaper peeling off the wall. Had drinks and appetizers on the small patio, tv outside so much static could not make out the basketball game. The bright spot was our funny waiter, and the appetizers were very good! Another positive was free... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We appreciate you taking time to review your recent stay at our hotel. We appreciate your feedback and we’re very sorry you weren’t happy with our hotel's appearance. Guest responses are extremely important to our business and we are taking your feedback into consideration as we improve our on-property experience. We have several room improvements... More

Teddington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient for visit/s to Pima Air & Space Museum and also to the Mount Lemmon drive up to 9400 ft. Nice comfortable room with good TV with hdmi socket so able to hook up laptop to watch Breaking Bad on Netflix. Excellent gym. Convenient parking right out front. Marvellous views of nearby mountains. Convenient & complimentary 'compact' guest washer... More

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We appreciate your comments about our staff and facilities. We have even more room renovations coming this quarter! And look forward to welcoming you back so you can enjoy them as well. More

Tempe, Arizona
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was here for a youth conference along with 400 kids & a few adults. This Hilton was generally non-cooperative with any customer service issue. The conference meals were poor. The rooms and other parts of hotel are fairly clean. The staff members and very nice, but maybe overworked. Overall, this hotel seems to be due for a major makeover.... More

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. It is a bit difficult to respond since you were not a registered guest at our hotel, but we do remember you attending meetings during the day and our conversations with you. We are sorry you were not able to get a room at our hotel. Sometimes host hotels fill up and necessitate overflow to... More

Grand Rapids, MI, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The physicial residence was clean. The staff was professional and friendly. We arrived happy and stayed in a good mood until we discovered we were being cheated out of our vouchers for breakfast. We would have never known but another wedding party member asked how we liked the vouchers. We had no idea what he was talking about. We left... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. We value all our guests and we apologize that you did not feel valued during your stay. Reservations made through third party sites typically do not include breakfast. While not every rate includes breakfast, breakfast is always available in the restaurant. More

Lincolnshire, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel several times but were very disappointed that it has not been updated. The gift shop needs improving. It was seldom open during our stay. The bathroom was very tiny and not everything worked properly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. I was able to view your guest history with many stays and service recoveries at our hotel over the years. We appreciate your business and apologize for not being able to meet your needs. The staff is very disappointed. More

Denver, CO
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is on the far east side of town. The 7-story building has easy parking access and a large, curved drop-off area. There is a burger place next store and a pharmacy across the street. The lobby is pleasant, with a large glass elevator bank. Our room was comfortable and quiet. The bathrooms was on the small side, yet... More

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Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. Thank you for noticing our excellent location and the friendliness of our staff. More

Phoenix, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

I have never stayed in a hotel where the employees made me feel unwelcome. Just about everyone we ran into seemed like they really hated being there... worst service I have ever experienced. Phillip the bell hop was amazing though, about the only person in that place that knows what hospitality means.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your review. Your duplicate review through Hilton provided more details and we answered that one in greater depth. We are sorry that an early check in was not available for when you arrived early. Early check in requests are granted whenever possible. They are dependent on the time the previous guest departs. Thank you for recognizing Phillip,... More

Rio Rancho, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is an exceptionally clean, friendly and well designed hotel. The staff is prompt and courteous and a great place to stay. You get just enough attention - but not too much! There are good restaurants nearby and good traffic flow. If you need to be in East Tucson, this is the place to stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Issue_Resolution, Director of Sales at Hilton Tucson East, responded to this review

Thank you for your five star review! And thanks for noticing how clean and well designed our hotel is. I will tell the staff that you appreciated their friendliness! Thanks for your positive recommendation on our location. More

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Additional Information about Hilton Tucson East

Also Known As:
Hilton Tucson East Hotel Tucson
Hilton Tucson East Hotel
Hilton Hotel Tucson
Hilton Tucson
Tucson Hilton
Address: 7600 East Broadway Blvd., Tucson, AZ 85710
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Tucson
#45 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tucson East 3.5*
Official Description (provided by the hotel):
A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more   less 
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