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Americas Best Value Inn

2.0 of 5 810 E. Benson Hwy., Tucson, AZ 85713 (Formerly Rodeway Inn)
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Americas Best Value Inn
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Americas Best Value Inn
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74 reviews from our community

Traveler rating
    15
    28
    16
    9
    6
See reviews for
13
23
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Top Contributor
96 reviews 96 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars NEW

The perfect location for our Tucson vacation. Reasonable priced, clean, represented itself as I found this hotel to be. Great advise from reception staff, including checking into Urgent Care for me. We went to the Rodeo in Tucson, which was a just a couple miles away. Easy access to the highway, for a day trip to the MissionDel Bac,(awesome) and... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2015 via mobile

Hotel is decently clean and very spacious. Except for customer service from the blonde older lady at front desk. Very rude and has extremely poor customer service skills, this hotel is losing some loyal customers who come often to Tucson, Arizona on a business trip and we usually carry our family with us! I DO NOT recommend this hotel simply... More 

Was this review helpful? Yes 1
garybgomez, General Manager at Americas Best Value Inn, responded to this review

I really don't know what to say. I am so sorry. There is no excuse for this in a service business. As you have pointed out, one person can ruin a business. Thank you for your comments. Our staff has worked too hard to have their efforts ruined by one person. More 

Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 26, 2014 via mobile

I chose this at the last minute while traveling across country. The receptionist was really friendly and helpful. The first room I got, the window didn't lock!! I got another room quickly with no issues. The main door to the rooms felt flimsy and unsecure. There was a long hair behind the toilet. The towels were thin and worn out.... More 

Was this review helpful? Yes
garybgomez, General Manager at Americas Best Value Inn, responded to this review

Please accept my sincere apology for your experience. Our housekeeping is usually impeccable but we are human. I will speak with them and the housekeeper that cleaned your room. I am glad our staff was responsive. Thank you for taking your time to let us know how we are doing. More 

Kelowna, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 14, 2014

No coffee in the room, continental breakfast is a joke, and the internet keep cutting out, in the morning about 8:00 it just quit with the normal front desk response of "No I can not fix it" guess they just want people to get out. The rooms are tired and spotty. I wanted to stay another day but better move... More 

Was this review helpful? Yes
garybgomez, General Manager at Americas Best Value Inn, responded to this review

I am so sorry about the attitude you were given. There is no excuse. Since we upgraded our service we haven't had any complaints on our WiFi. Of course we can re-boot the system. All our staff are aware of this. I would really like to hear from you about your room location and what time of day and what... More 

Rancho Palos Verdes, California, United States
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 30, 2014

Room was clean and everything worked fine (TV, AC, Refrig, shower, wifi, etc). Staff was friendly and helpful. Excellent value. Even though this is a value hotel was pleased it had in room wifi and refrigerator. Would stay there again.

Was this review helpful? Yes 1
garybgomez, General Manager at Americas Best Value Inn, responded to this review

We sincerely appreciate our guests letting us know how we are doing. Our team puts a lot of effort in every day and it's so nice to hear we are making a difference. More 

Whittier, California
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 24, 2014

My husband and I traveled to Tucson, from Orange County, CA. We were going to stay 1 night in Phoenix, but decided to drive straight through. I called the motel, and the man on the phone said it would be fine to check in early. We arrived at 5:45 am. Customer service was very wonderful at this motel. Both the... More 

Was this review helpful? Yes 3
garybgomez, General Manager at Americas Best Value Inn, responded to this review

Thank you for taking the time to let us know how we did. I am so sorry you didn't get ample sleep. I wish you had called the desk, we could have sent someone to speak with this guest. I also am sorry about the power washer. We try to wait till afternoon. I will find out what time we... More 

Mesa, Arizona
1 review
2 of 5 stars Reviewed November 2, 2014

We usually stay in Americas Best Value Inn and used this one several years ago and it was good then but this time we were in a different building. The room this time was really run down and looked dirty. There was a lot of noise coming through from the people above. Most ABVIs have a decent breakfast but not... More 

Was this review helpful? Yes
garybgomez, General Manager at Americas Best Value Inn, responded to this review

I want to apologize for our not meeting your standards. I will take a look to see what room you were in. We get so many positive reviews it really got my attention that we let someone down. We are not perfect but we obviously have to take a hard look at where we dropped the ball. I am really... More 

Mechanicsburg, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2014

It was a bad week. I was sick for two days, things were breaking down, and lots of bad stuff was in the air. The spot-price of freight was down, and there were other, unmentionable things attacking us from all sides. Joann sat up in the morning, watched me groan as I rolled out of bed, and said, “You’re coming... More 

Was this review helpful? Yes 1
garybgomez, General Manager at Americas Best Value Inn, responded to this review

Wow is all I can say. What a review. We are so pleased you chose us and I am so happy I was able to accommodate you. Our staff works very hard and it's nice to be appreciated. More 

Auderath
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 2, 2014

,On driving up from the Interstate I thought: "It can't really be here", but it was. I arrived without reservation and was given a very well appointed and clean room. I could hardly believe the price, it is so low. Continental breakfast in the morning was a joke, so I invested some of my savings on the room in a... More 

Was this review helpful? Yes 1
garybgomez, General Manager at Americas Best Value Inn, responded to this review

Thank you for your kind words. We are planning to add a breakfast room which will allow us to add more options. We may not get into a full hot breakfast but we want to make our breakfast more substantial. More 

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

clean quite nice large rooms plenty of truck parking with a great staff pet friendly only fast food within walking but good delivery options chopsticks being one of them the grounds are clean pool looks nice but have never been walmart close buy great trucker rates

Was this review helpful? Yes
garybgomez, General Manager at Americas Best Value Inn, responded to this review

You said so many nice things, for my staff and I, thank you so much. We all work hard every day to meet our guest's expectations. We are so happy to have met yours. Thanks again for letting us know. Please come back. More 

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Additional Information about Americas Best Value Inn

Address: 810 E. Benson Hwy., Tucson, AZ 85713 (Formerly Rodeway Inn)
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 99
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Also Known As:
Americas Best Value Hotel Tucson

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