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Quality Inn Tucson Airport

2.0 of 5
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2803 East Valencia Road, Tucson, AZ 85706
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Quality Inn Tucson Airport
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Ranked #91 of 129 Hotels in Tucson
A recent review
3 of 5 stars reviewed 1 week ago
dlzdhz Benson, Arizona
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58 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Benson, Arizona
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The place would have been OK except that the shuttle didn't start till 8:00 am. My flight was for 5:30am. Found out to late and booked another hotel and of course I was charged for the night. Why have a service that is soooooo limited in times of service

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Silver City, NM
Top Contributor
51 reviews 51 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 19, 2015

We have stayed here many times over the years and have sadly watched this place go downhill. The last time we stayed in March, my credit card was billed for the room plus there was a separate charge for $20. I called and was told there was a pillow missing from the room. I demanded to have the charge removed... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Thank you for youe rewiew. i will correct the situation with my staff .we will make sure this kind of incident does not take place.Hope to earn your business in future. Mike D. More 

Tel Aviv, Israel
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed April 10, 2015

I stayed before in some of Choise Hotels Group and therefor booked this hotel for one night. Note that there is another Quality Inn in Tucson were I stayed before and was nice . This hotel is far from Quality's quality - needs renovation..shuttle operates only after 7 am (most flights from Tucson are early due to connections) and the... More 

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Owatonna, Minnesota
Top Contributor
50 reviews 50 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 10, 2015

Reviews for this property were good but I was not impressed. Place is showing its age and needs a good overall cleaning. Carpets were not very clean and the grounds had trash all over. Room was pretty good and bed was fine. Breakfast was average, nothing great. Employees I encountered were helpful and in a good mood. There are many... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

I am sorry to hear that we did not meet or exceeds you expectation.We are planning to change some carpets this summer and planning some more improvements. Hope you will give us an opportunity again in the future, Mike More 

Top Contributor
107 reviews 107 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed February 8, 2015

We have been on the road for over 5 months and this was the most expensive motel of our entire trip. Because the Gem show in town they dramatically increased their rates. Now, if the quality of the motel was appropriate, the price wouldn't have been so bad but the room was poorly maintained. Chipped and poorly patched drywall was... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

I am sorry that we didn't meet or exceed your expectation. But we at Quality Inn try our best to improve our service and condition.Hope you give us an opportunity to serve you in the future. Mike More 

Bellingham
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 28, 2015

Front desk person could not give one f***. She did not want to be there. Expressed displeasure when we indicated we did not know our way around Tucson and needed some help. Carpets in common areas needed a vacuum but our room was clean. Staff the next day were friendly and helpful.

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Thank you for your feed back.We will take it seriously to improve our service. Mike More 

Top Contributor
76 reviews 76 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

We travel thru Tuscon every year goin to our winter home in Mexico. This is our first visit to this hotel. Although adequate it is in serious need of a major remodel. Probably a great place 15 years ago, but the newer airport hotels next door would be our choice next year. The location suits us well on our way... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Thank you for staying with . I am sorry that we did not meet your expectation, but i will do my best to keep up . Mike. More 

Shelby, Montana
Top Contributor
277 reviews 277 reviews
61 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed January 12, 2015

Close to the airport but the road to it is terrible. You must be an early riser for the airport traffic is quite loud. Janet at the front desk made my arrival a pleasant one and with a friendly smile I started the next day off pleasant...there is not much choice on restaurants in the area.

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Generalmanagermike, General Manager at Quality Inn Tucson Airport, responded to this review

Hi this is Mike . Thank you for staying with us . your feed back is important for our employee's moral.hope to see you in the future. More 

Beverly Hills, California
1 review
1 of 5 stars Reviewed January 7, 2015

Really rough-looking people stay here. Gangsters, homeless people and truckers. I thought this would be safe, but you can't judge by the internet pictures. There are two Quality Inns near the airport. The North location on Julian is not very close to the airport. It's off the freeway. The other one looked just as bad. Do yourself a favor... Stay... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

I am very sorry that we didn't meet your expectation.We will try hard to improve our service and hope you give us the second chance. Mike More 

Sarasota, Florida
Top Contributor
220 reviews 220 reviews
192 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed November 17, 2014

I've stayed here many times. My most recent stay was on 10/23/14. The checkin was fast and efficient. The room was clean and the bed was comfortable. There is a limited amount of large vehicle parking available in the rear of the hotel. Overall, a great place to stay.

Was this review helpful? Yes 1
Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Hi This is Mike. Thank you for taking time to review our hotel .I appreciate your business. More 

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