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Quality Inn Tucson Airport

2.0 of 5
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2803 East Valencia Road, Tucson, AZ 85706
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Quality Inn Tucson Airport
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Ranked #90 of 129 Hotels in Tucson
A recent review
3 of 5 stars Reviewed March 10, 2015
retiredguy2014 Owatonna, Minnesota
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57 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Silver City, NM
Top Contributor
51 reviews 51 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed here many times over the years and have sadly watched this place go downhill. The last time we stayed in March, my credit card was billed for the room plus there was a separate charge for $20. I called and was told there was a pillow missing from the room. I demanded to have the charge removed... More 

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Tel Aviv, Israel
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed before in some of Choise Hotels Group and therefor booked this hotel for one night. Note that there is another Quality Inn in Tucson were I stayed before and was nice . This hotel is far from Quality's quality - needs renovation..shuttle operates only after 7 am (most flights from Tucson are early due to connections) and the... More 

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Owatonna, Minnesota
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 10, 2015

Reviews for this property were good but I was not impressed. Place is showing its age and needs a good overall cleaning. Carpets were not very clean and the grounds had trash all over. Room was pretty good and bed was fine. Breakfast was average, nothing great. Employees I encountered were helpful and in a good mood. There are many... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

I am sorry to hear that we did not meet or exceeds you expectation.We are planning to change some carpets this summer and planning some more improvements. Hope you will give us an opportunity again in the future, Mike More 

Top Contributor
105 reviews 105 reviews
42 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed February 8, 2015

We have been on the road for over 5 months and this was the most expensive motel of our entire trip. Because the Gem show in town they dramatically increased their rates. Now, if the quality of the motel was appropriate, the price wouldn't have been so bad but the room was poorly maintained. Chipped and poorly patched drywall was... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

I am sorry that we didn't meet or exceed your expectation. But we at Quality Inn try our best to improve our service and condition.Hope you give us an opportunity to serve you in the future. Mike More 

Bellingham
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 28, 2015

Front desk person could not give one f***. She did not want to be there. Expressed displeasure when we indicated we did not know our way around Tucson and needed some help. Carpets in common areas needed a vacuum but our room was clean. Staff the next day were friendly and helpful.

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Thank you for your feed back.We will take it seriously to improve our service. Mike More 

Top Contributor
76 reviews 76 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

We travel thru Tuscon every year goin to our winter home in Mexico. This is our first visit to this hotel. Although adequate it is in serious need of a major remodel. Probably a great place 15 years ago, but the newer airport hotels next door would be our choice next year. The location suits us well on our way... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Thank you for staying with . I am sorry that we did not meet your expectation, but i will do my best to keep up . Mike. More 

Shelby, Montana
Top Contributor
267 reviews 267 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed January 12, 2015

Close to the airport but the road to it is terrible. You must be an early riser for the airport traffic is quite loud. Janet at the front desk made my arrival a pleasant one and with a friendly smile I started the next day off pleasant...there is not much choice on restaurants in the area.

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Generalmanagermike, General Manager at Quality Inn Tucson Airport, responded to this review

Hi this is Mike . Thank you for staying with us . your feed back is important for our employee's moral.hope to see you in the future. More 

Beverly Hills, California
1 review
1 of 5 stars Reviewed January 7, 2015

Really rough-looking people stay here. Gangsters, homeless people and truckers. I thought this would be safe, but you can't judge by the internet pictures. There are two Quality Inns near the airport. The North location on Julian is not very close to the airport. It's off the freeway. The other one looked just as bad. Do yourself a favor... Stay... More 

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

I am very sorry that we didn't meet your expectation.We will try hard to improve our service and hope you give us the second chance. Mike More 

Sarasota, Florida
Top Contributor
220 reviews 220 reviews
192 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed November 17, 2014

I've stayed here many times. My most recent stay was on 10/23/14. The checkin was fast and efficient. The room was clean and the bed was comfortable. There is a limited amount of large vehicle parking available in the rear of the hotel. Overall, a great place to stay.

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Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Hi This is Mike. Thank you for taking time to review our hotel .I appreciate your business. More 

Yuma, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

After the Tucson VA had booked my room (VA paid for it) I looked at this site. I became very nervious because of all of these bad reviews. I was going to have surgery at the VA during my stay here in Tucson. So here is what happened during my two day at the Quality INN. Yes I could smell... More 

Was this review helpful? Yes 1
Generalmanagermike, Manager at Quality Inn Tucson Airport, responded to this review

Thanyou for your business.your input has lots of value to me and my employee. Mike . More 

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