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Omni Tucson National Resort

#25 of 129 Hotels in Tucson
Certificate of Excellence
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2727 West Club Drive, Tucson, AZ 85742
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1 room 1 guest
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Omni Tucson National Resort
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824 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Taunton, United Kingdom
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked a 2 night stay in the Omni and were amazed by the welcome, room, facilities and food. We have not stayed in a better hotel for a long time. The rates were very reasonable, the room spacious with all one could ask for and with Happy Hour providing excellent drink and food in the Legends Bar, who could... More 

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Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I made every effort to make sure that I had a breakfast delivered at a specific time due to other time obligations. I went as far as to confirm that I was following the correct protocols and was assured that I was. They never did get the breakfast ordered properly and failed to deliver. When I brought this to the... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
tkermabon, General Manager at Omni Tucson National Resort, responded to this review

Dear "Bill S," Thank you for taking the time to submit your feedback on TripAdvisor after your recent stay. I am truly sorry we failed to deliver your pre-ordered breakfast, as we promised we would. After I learned about this problem the morning it occurred, I was informed that our Manager on Duty offered to provide you with a complimentary... More 

Dallas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Upon check-in we were directed to the wrong room. The guests had not checked-out and were still occupying the room when the bellman let us in...#168. Thank goodness the guests occupying the room were out at the time, but it could have been extremely embarrassing to say the least. Additionally, they had electronic equipment laying around that could have been... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
chandler, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The TV in the main area/living room did not work. Maintenance attempted to fix and place the TV but could not get it to function. The pullout coach was ripped and torn, and did not pullout. Live and dead bugs throughout the room.

Review collected in partnership with Omni Hotels & Resorts

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OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review

We are truly disappointed to hear of this guest's experience with us. We have contacted the guest to find out more about the situation and provide an appropriate resolution. We strive to provide each of our guests with a high level of service and attention to detail and regret that we missed the mark. We agaiin offer this guest our... More 

Nashville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Beautiful setting and very peaceful. Was a nice start to our visit to Arizona. Staff was friendly. Only negative was the driving range was right outside our room. At 6am it got very noisy and made it difficult to linger in bed.

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Phoenix, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Surprisingly, I was searching for a hotel near where my area office was located as I was called to work for the week. I wanted a spacious room to enable me the space and amenities needed to enjoy my week's stay and Omni exceeded my expectations in providing wonderful food, fitness center and very nice pool to enjoy my evenings... More 

Review collected in partnership with Omni Hotels & Resorts

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Burleson, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I stayed here for 3 nights as a birthday "girls only" weekend. We loved our king suite in the casitas-it was great to be able to park right by our door. W enjoyed lots of pool time and just kicking back on the patio. A very beautiful resort!

Review collected in partnership with Omni Hotels & Resorts

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OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review

Thank you for choosing The Omni Tucson National Resort to celebrate your "Girls Only" birthday. We are delighted to hear that you had such a wonderful stay with us and would like to thank you for sharing your experience on TripAdvisor. We will look forward to having you stay with us again soon! At your service, Roberta, Loyalty Ambassador More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my third year at the Omni Hotel in Tucson. The staff has always been wonderful to us. This year we stayed in a casita that was HUGE!! It had a stocked kitchen, stove and fridge. This would be perfect for those who love to stay a week or so and golf in the beautiful Tucson winters.

Review collected in partnership with Omni Hotels & Resorts

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San Francisco, California, United States
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here while brining the kids to see great-grandma. Very nice place. Pleasant and large pool that the kids really enjoyed. Nice restaurants for the family to enjoy each other's company while sitting out in the pleasant evening air. Very nice rooms. Nice fire pits to sit at in the evening just outside the rooms. Got a good deal on... More 

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Phoenix, Arizona
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for the weekend to celebrate my husband's birthday. It is a great retreat if you want to rest and be away from the grid. The rooms are huge and equipped with everything you need. Our room had a view to the golf course and even though it was hot out we manage to spend sometime in the balcony... More 

Was this review helpful? Yes
OmniTucsonNational, Manager at Omni Tucson National Resort, responded to this review

We are thrilled that you chose the Omni Tucson National Resort for your husbands birthday. We are glad that everything from the accommodations to relaxing on your balcony listening to natures beautiful mix of sounds helped make his birthday a memorable one. We hope to have you stay with us again soon! At your service, Roberta, Loyalty Ambassador More 

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