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Howard Johnson Tucson Inn - Downtown

2.0 of 5
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1010 South Freeway at 22nd & Starr Pass, Tucson, AZ 85745
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Howard Johnson Tucson Inn - Downtown
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Ranked #122 of 129 Hotels in Tucson
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Tucson, Arizona
1 review
1 of 5 stars Reviewed 3 weeks ago

The power went off when we plugged in our blow dryer and the rooms looked nothing like in photos plus the breakfast was not what we expected as Continental breakfast.

Review collected in partnership with Howard Johnson

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Travelers are raving about these Tucson hotels

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2015

I should have check the reviews on line. This place should be completely remodeled. The carpet was so stained and soiled I did not want to walk on it barefooted. You could see the stains of bedbugs on the walls and ceiling and had me antsy my whole stay if I was going to have a problem. They advertise having... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2015

I was given four different rooms. One was not cleaned and the bedding was all over the floor. The other two the room keys did not work. Finally a call was made from the front desk and the room had to be opened by a supervisor.

Review collected in partnership with Howard Johnson

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Bobby P, Manager at Howard Johnson Tucson Inn - Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit. Please accept my apologies for not meeting your expectations. I hope that you will give us the opportunity to continue to serve you in the near future. If so please email your reservation to us at hojotucson@yahoo.com. I will personally make sure you have a pleasant... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed May 20, 2015

floors were dirty, no wash cloths, tv did not function properly(response was sorry bout that) no fridge or micro wave, desk clerk was not the friendelist i have ever encountered. overall i was very unhappy i chose that site.

Review collected in partnership with Howard Johnson

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Bobby P, Manager at Howard Johnson Tucson Inn - Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit. We have presented your review to our front desk staff, maintenance staff and housekeeping staff to ensure problem like yours' never happen again. We are also working towards improving our rooms to maintain Howard Johnson standards and our guests' expectation. Again, thank you for taking time... More 

Tucson, Arizona
1 review
1 of 5 stars Reviewed May 7, 2015

There were pubic hairs on the sheets when I pulled back the covers. And Not just one but many different shapes and sizes. There were termites in the bathroom and I hated the overall experience.

Review collected in partnership with Howard Johnson

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Bobby P, Manager at Howard Johnson Tucson Inn - Downtown, responded to this review

Thank you for taking the time to share your feedback. I want to ensure you that we took every necessary steps to correct your problem. We are re-training our housekeeping staff and putting new follow up inspection plans to ensure rooms gets cleaned properly. I fully understand your frustration in this matter. I apologize again for the inconvenience. Thank You More 

Tucson, Arizona
Level Contributor
3 reviews
4 of 5 stars Reviewed April 19, 2015

First time I ever stayed at the H.J., I was pleasantly surprised. A little better house cleaning (the bedding), and more modern television plus channel viewing would be a big improvement.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Bobby P, Manager at Howard Johnson Tucson Inn - Downtown, responded to this review

Thank you for taking the time to share your feedback regarding your recent visit. I am happy to let you know that we are installing new flat screen TVs in our rooms. We are greatly improving our rooms to maintain Howard Johnson standards and our guests' expectation. Again, thank you for taking time to write a review. More 

Buckeye, Arizona
1 review
1 of 5 stars Reviewed April 15, 2015

Bathroom door does close. Toilet paper empty. Sheets don't fit mattress. Short in wires controlling the TV. Cereal is not a Continental breakfast

Review collected in partnership with Howard Johnson

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