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All 127 Tucson hotels

Holiday Inn and Suites Tucson Airport North

3.0 of 5 Hotel   |   4550 South Palo Verde Road, Tucson, AZ 85714
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43%
Ranked #86 of 127 Hotels in Tucson
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 1 week ago
Mario O San Diego, California
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220 reviews from our community

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    72
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Phoenix
1 review
2 of 5 stars Reviewed 6 days ago NEW

I have stayed here 3 times in the past year, and will never stay here again. I told myself after the 2nd time that I wouldn't come back, but got tricked into a third stay when I made a reservation using Hotwire's "Secret Hot Rate" deal. The hallways and rooms stink; the smell reminds me of industrial grease and dirt.... More

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San Diego, California
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

If the location works for you this hotel is ok. The property is old and they could do a better job servicing it. But overall the hotel was clean. The restaurant for breakfast has a buffet with poor variety. The card menu is better for breakfast. I would stay again if doing business at the hotel or really near by,... More

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Houston, Texas
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location is the main draw here. If you are tired coming in from the eat, it is one of your first venues to choose from. If you come in from the North/West heading toward New Mexico (East) then you can beat the morning traffic by staying here and leaving most of Tuscon behind you. The rooms are quality with... More

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Tucson, Arizona
Top Contributor
61 reviews 61 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 28, 2014

This is an older property with only minimal efforts made to keep it up. This place needs a major renovation. The prices are low so that is a plus. About $70 for a two room suite. Unfortunately that means many locals get a room and invite all their friends and family over for pool parties. And that's fine. I just... More

Was this review helpful? Yes 1
Holiday Inn and... T, Director of Sales at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear GS, Thank you very much for taking the time to post your comment on TripAdvisor. We genuinely appreciate your feedback. I would like to apologize for the fact that your stay was less than satisfactory. We are working on correnting the areas of opportunity and appreciate your feedback and patience. If your travels bring you back to the Tucson... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 7, 2014

The beds are old. The carpet is gross. The ice machines are broken. The wifi never worked. The pool was filthy. The soda machine in the restaurant was broken and took a long time to get soda from the bar. The waitress was grumpy. I liked the bath and body works products in the bathroom. Not what I expect when... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Kristin P, Thank you for taking the time to provide feedback on your stay. It is unfortunate the common areas of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

San Antonio, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

The lobby of the hotel was pretty with the large waterfall feature. The front desk personnel were friendly and polite. We were even able to use another hotel coupon, bringing the cost of the room way lower than the original rate. The lobby was in an adjacent building to where our room was located. This made it inconvenient when unloading... More

Was this review helpful? Yes 1
Holiday Inn and... T, Director of Sales at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Marilee B, Thank you very much for your feedback. We are glad to hear that you enjoyed the lobby décor and found that you received good service from our staff. We're sorry to hear that our buffet breakfast did not meet your needs, but we hope the next time your travels bring you to Tucson, that you will choose... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2014

I was in town for a conference held at the same place so I stayed here for convenience.. after reading the reviews I was a lil worried... got to check in it was fast staff was very friendly and courteous... we checked in and the TV didn't work in the room and there was a dead bug in the bathroom..... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear azbullrider, Thank you very much for taking the time to share your comments. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any inconvenience the hotel conditions may have caused you. Your comments will... More

Contributor
14 reviews 14 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 13, 2014

We needed a stop for the night so booked via hotire. The result came up as a 3 star hotel. Maybe it was meant to read minus 3 star hotel. When we checked in the receptionist was so rude, didn't even look me in the eye. I asked for a crib and she said it would be right up. She... More

Was this review helpful? Yes 1
Holiday Inn and... T, General Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Tasha J05, Thank you for taking the time to post a review on Trip Advisor. We genuinely appreciate your feedback to better serve our guests and improve our quality and service. I am offering my sincere and humble apology for the inconvenience that you experienced while you stayed with us. It was not a true representation of our standards... More

Thatcher, Arizona
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

The only reason I couldn't give this hotel an excellent rating is because of the mattress, it is in desperate need of replacement. It was uneven and kind of lumpy. Overall we had a great stay. Check in and out were easy and the staff were very friendly and helpful. The lobby is beautiful and inviting with a large waterfall.... More

Was this review helpful? Yes
Holiday Inn and... T, General Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear James H, Thank you for taking the time to post a comment on Trip Advisor. We genuinely appreciate your feedback to better serve our guests and improve our quality and service. I am so glad that you enjoyed your stay in Tucson and was able to take full advantage of our pool and spa as well as our friendly... More

Flagstaff, Arizona
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 2, 2014

The property is indeed worn out. We couldn't plug anything in because it would fall out of the outlets. The toilet clogged up on the first flush (maintenance DID respond) and it just kind of went downhill from there. When we checked in the guy was on the phone the whole time, so we could not ask any questions or... More

Was this review helpful? Yes 1
Holiday Inn and... T, General Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Brian W, Thank you for taking the time to post a review on Trip Advisor. We genuinely appreciate your feedback to better serve our guests and improve our quality and service. I am offering my sincere and humble apology for the inconvenience that you experienced while you stayed with us. It was not a true representation of our standards... More

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Additional Information about Holiday Inn and Suites Tucson Airport North

Address: 4550 South Palo Verde Road, Tucson, AZ 85714
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn and Suites Tucson Airport North 3*
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Also Known As:
Holiday Inn And Suites Tucson Airport North Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn

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