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All 127 Tucson hotels

Holiday Inn and Suites Tucson Airport North

3.0 of 5 Hotel   |   4550 South Palo Verde Road, Tucson, AZ 85714
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43%
Ranked #87 of 127 hotels in Tucson
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 weeks ago
Kristin P
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  • Reviews (216)
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216 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The beds are old. The carpet is gross. The ice machines are broken. The wifi never worked. The pool was filthy. The soda machine in the restaurant was broken and took a long time to get soda from the bar. The waitress was grumpy. I liked the bath and body works products in the bathroom. Not what I expect when... More

Was this review helpful? Yes 1
San Antonio, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby of the hotel was pretty with the large waterfall feature. The front desk personnel were friendly and polite. We were even able to use another hotel coupon, bringing the cost of the room way lower than the original rate. The lobby was in an adjacent building to where our room was located. This made it inconvenient when unloading... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2014

I was in town for a conference held at the same place so I stayed here for convenience.. after reading the reviews I was a lil worried... got to check in it was fast staff was very friendly and courteous... we checked in and the TV didn't work in the room and there was a dead bug in the bathroom..... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear azbullrider, Thank you very much for taking the time to share your comments. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any inconvenience the hotel conditions may have caused you. Your comments will... More

Contributor
11 reviews 11 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 13, 2014

We needed a stop for the night so booked via hotire. The result came up as a 3 star hotel. Maybe it was meant to read minus 3 star hotel. When we checked in the receptionist was so rude, didn't even look me in the eye. I asked for a crib and she said it would be right up. She... More

Was this review helpful? Yes 1
Holiday Inn and... T, General Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Tasha J05, Thank you for taking the time to post a review on Trip Advisor. We genuinely appreciate your feedback to better serve our guests and improve our quality and service. I am offering my sincere and humble apology for the inconvenience that you experienced while you stayed with us. It was not a true representation of our standards... More

Thatcher, Arizona
Contributor
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

The only reason I couldn't give this hotel an excellent rating is because of the mattress, it is in desperate need of replacement. It was uneven and kind of lumpy. Overall we had a great stay. Check in and out were easy and the staff were very friendly and helpful. The lobby is beautiful and inviting with a large waterfall.... More

Was this review helpful? Yes
Holiday Inn and... T, General Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear James H, Thank you for taking the time to post a comment on Trip Advisor. We genuinely appreciate your feedback to better serve our guests and improve our quality and service. I am so glad that you enjoyed your stay in Tucson and was able to take full advantage of our pool and spa as well as our friendly... More

Flagstaff, Arizona
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 2, 2014

The property is indeed worn out. We couldn't plug anything in because it would fall out of the outlets. The toilet clogged up on the first flush (maintenance DID respond) and it just kind of went downhill from there. When we checked in the guy was on the phone the whole time, so we could not ask any questions or... More

Was this review helpful? Yes 1
Holiday Inn and... T, General Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Brian W, Thank you for taking the time to post a review on Trip Advisor. We genuinely appreciate your feedback to better serve our guests and improve our quality and service. I am offering my sincere and humble apology for the inconvenience that you experienced while you stayed with us. It was not a true representation of our standards... More

Nampa, Idaho
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 23, 2014

This place shows its a 3 star hotel on line. I would give it a 1.5 to 2 Stars MAX. The guy checking us in was saying racist jokes. The elevator was down and had been down for over a month. The room was old, dingy and dirty. Can you say call an exterminator? Bed Bugs!!!!! The cleaning staff where... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Doug K, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

Yorkshire
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 22, 2014

Spent a couple of nights here recently. Hotel is okay! Free wi-fi helps! The rooms were big enough, & reasonably clean (there was a cigarette but jammed in the window runner, where someone must have been smoking out of the window at some stage). The hotel needs a lot of TLC. Breakfast was included* (* well a $20 voucher towards... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Daniel W, Thank you for taking the time to post a review of our property. It is nice to know that you found our rooms to be sufficient and the complimentary Wifi provided suited your needs. We are sorry however if you found the overall ambiance to be not completely satisfactory. We take all reviews negative or positive very... More

Greenwich, CT
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 22, 2014

I agree with tampabobl's review completely. I also wanted to cancel after reading the Tripadvisor reviews. I had bid on Priceline for the hotel, so I got a good rate, but was scared as to what my room would be like. Instead, I found a hotel with a friendly and helpful staff, and a room that was not new or... More

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IHGCare, Guest Relations Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear MDtraveler168, Thank you for taking the time to share your thoughts and concerns. We value your feedback as it helps us improve our guest services. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your stay with us. We constantly... More

Frizington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed April 19, 2014

I have stayed here 3 times now and every time we have had a great stay. I have read many reviews on here moaning about this hotel. Yes it is a little tired in places but the rooms are clean the bed linen crisp and clean and the bathrooms spotless.. overall a good hotel for the price you pay.

Was this review helpful? Yes
Holiday Inn and... T, General Manager at Holiday Inn and Suites Tucson Airport North, responded to this review

Dear Hchdee, Thank you for taking the time to post a review on Trip Advisor. We genuinely appreciate your feedback to better serve our guests and improve our quality and service. I am so glad that you enjoyed your stay with us and sharing your kind thoughts on Trip advisor. I again thank you for sharing your comments and I... More

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Additional Information about Holiday Inn and Suites Tucson Airport North

Address: 4550 South Palo Verde Road, Tucson, AZ 85714
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn and Suites Tucson Airport North 3*
Reservation Options:
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Also Known As:
Holiday Inn And Suites Tucson Airport North Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn

80 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Green Hotel in Tucson
Hotel Class
Official Description (provided by the hotel)
Welcome to Tucson, Arizona where Green is Inn! Make memories of a lifetime at Holiday Inn Hotel & Suites Tucson Airport North . Newly renovated, this Tucson hotel is one of the largest convention hotels in the heart of Tucson, Arizona . Local attractions include: Tucson Electric Park, High Corbett Field, Reid Park and Zoo, University of Arizona, San Xavier Del Bac Mission, Pima Air and Space Museum, Arizona Sonoran Desert Museum, Randolph Park Golf Course, Tombstone, Jim Click Hyundai Tucson, Karchner Caverns, Old Tucson Studios, Sabino Canyon/Mt. Lemmon, Saguaro National Monument , Tucson Airport Hotels (TUS), Phoenix Sky Harbor International Airport (PHX). With over 20,000 sq. ft. of functional meeting space, our Tucson hotel is able to accommodate from large conventions, dream weddings, down to smaller business gatherings and meetings. Knowledgeable catering professionals will work to make your event huge - no matter what size it is! Convenient location has made Holiday Inn & Suites Tucson Airport North preferred for Tucson hotels Arizona's lodging and convention needs. ... more   less 
Number of rooms
301

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