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Doubletree by Hilton Tucson - Reid Park

#39 of 129 Hotels in Tucson
Certificate of Excellence
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445 South Alvernon Way, Tucson, AZ 85711
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Doubletree by Hilton Tucson - Reid Park
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Doubletree by Hilton Tucson - Reid Park
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660 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had an event to attend in Tucson so we stayed here and really enjoyed it. The hotel is centrally located, the rooms very nice ( we were up on the 9th floor - part of the Hilton Honors program) The staff was friendly and helpful. The breakfast buffet had a nice variety. I would definitely stay here again.

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Laurie N, on behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your sharing your experience regarding your recent visit. We appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am glad that your stay was enjoyable and... More 

West Covina, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

the room was nice. just had a little issue with bathroom fixtures sink and bathtub were very loose due to that the bathtub water was not working only shower. Over all the hotel is very clean, nice beds, we enjoyed it.

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Martha B, on behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your sharing your experience regarding your recent visit. I apologize that the faucets were not ready for guest use. I will work with the Housekeeping Manager and supervisors to have their staff report those issues as they... More 

Tucson, United States
1 review
1 of 5 stars Reviewed 1 week ago

This is a party spot for substance abusing and smoking college students. No rules are enforced and there is no visible security. Complaints go, well we know that happens. There are no elevators to second floor. Is loud and noisy. Vending is terrible stocked. Food service is marginal and over priced. Don't ask for bell service - it does not... More 

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Paul S, on behalf of the entire staff at the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for sharing your experience from your recent stay. I deeply apologize that we did not deliver the level of comfort and security that a guest should have while staying at our property. While what you described is... More 

Mesa, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We were on the 6th floor and had a great view of the mountains. It was also above any noise from the ground. Everything was clean and in good shape which seems to be the exception for many places in Tucson. Close enough to UA campus and downtown without the congestion and train noise. Beds were good just not the... More 

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Touchdown96, on behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your sharing your experience regarding your recent visit. We appreciate the time you took to provide us with your honest and gracious critique of our hotel and services. I am glad that enjoyed our mountain views and our... More 

Ohio
Top Contributor
66 reviews 66 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The best thing about this hotel is of course the cookies, but the second best thing is you get a really good nights sleep on whatever mattress they are using. I usually don't sleep will in hotels but I slept well and long here. The staff was nice and helpful. It is an older hotel but our room was renovated... More 

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear kayannl, On behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your sharing your experience regarding your recent visit. I am glad that you enjoyed the Doubletree chocolate chip cookies! I am delighted we were able to meet your standards and provide comfortable accommodations. Thank you for choosing to... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff is so friendly and go beyond. Beds comfy, decor ok, grounds are very nice with orange trees everywhere. Pool was great, food from restaurant was good. We did a bed and breakfast package and the price was extremely reasonable for what we had. Would stay there again.

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Roisin M, on behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your sharing your experience regarding your recent visit. Thank you for commenting on our Bed and Breakfast package, not many guests have commented on it through TripAdvisor, so I appreciate that you added it to your review.... More 

San Diego, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I am usually very flexible when it comes to service issues when I stay at a hotel for a dance competition. I realize that hundreds of Irish dancer can use up above expected supplies in towels and need for early breakfast deliveries. I do however not appreciate having to wait over 30 min to reach room service when trying to... More 

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Eva L, on behalf of the entire staff at the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for providing us and our guests with a review of your recent stay. I am sorry that we did not meet your satisfaction. The restaurant manager stated that they will go over the menus with the employees,... More 

Peoria, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay while in Tucson, Arizona. I stay here every 45 days or so for work. The location is great, the staff is friendly and the rooms are clean and welcoming. And a warm chocolate chip cookie is a nice welcome treat.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Andrew D, on behalf of the entire staff at the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for sharing your experience from your recent stay. Guest loyalty goes two ways, and I am glad that the hotel as provided a loyalty of services to you, in a way that keeps bringing out back to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

staff is very accommodating even with teenagers who keep asking for cookies. rooms were clean, patio area was perfect. staff was nice enough to change my room location near the pool and other family members.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear salvadors957, on behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your sharing your experience regarding your recent visit. I am glad that we provided you with the comfortable accommodations and relaxation that you were seeking on your visit to our property. I am glad that you enjoyed the... More 

Arlington, Virginia
Top Contributor
340 reviews 340 reviews
26 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Most Doubletrees I have stayed at were nicer. They also cost twice as much, and that's why I can recommend this one. Location-wise, it's not super-close to anything, but it's also not far from anything, just a few miles from downtown and the University of Arizona campus. The property is set up in a motel style, and the exterior has... More 

Was this review helpful? Yes 1
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Brendan S, on behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your sharing your experience regarding your recent visit. I am glad that you had the opportunity to experience our property. I appreciate your comments about the Hilton Honor amenities, which aren't talked about much in the other... More 

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