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Doubletree by Hilton Tucson - Reid Park

3.5 of 5 445 South Alvernon Way, Tucson, AZ 85711
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Doubletree by Hilton Tucson - Reid Park
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Doubletree by Hilton Tucson - Reid Park
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547 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sierra Vista, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

There was a fire in the room below us the best part was there was no occupant in that room. We evacuated and the fire was out in 5 minutes but we were not allowed to return to our room for 4 hours. Customer service was terrible with the situation. We asked for a corporate number to formally complain and... More

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

On behalf the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for your response regarding your recent visit. I deeply apologize for the inconvenience of waiting to be able to go to your room. The length of time was dicatated by the fire department, so unfortunately there wasn't anything we would have... More

Phoenix, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were just going down to Tucson to see a concert and were pleasantly surprised at how nice of a place this was :) The pool and jacuzzi were right outside of our suite which was nice. So was the parking which is really hard to find sometimes!

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Christopher C, I am glad that you had a great stay on your trip to Tucson, and that you chose our property! We are thankful for the opportunity to have had you as our guest and enjoy or accommodations and services. Thank you for allowing us the opportunity to have you as our guest, we hope to see you... More

Fairfield, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Arrangements that were agreed to were not met by this establishment. The staff on an individual basis were very friendly and helpful. I had arranged for a room in the tower with a view of the mountains, I did arrive one day early and was able to adjust my reservation.

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Michael M, Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. I apologize for the miscommunication with our sales department; I will make sure the Director of Sales receives your review, so she can direct her department in notifying our guests if any changes are made.... More

Tucson, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was generally very well pleased with our stay. My only negative comment was that on the third day we were there we left and were gone almost all day and when we returned late in the afternoon our room had still not been taken care of by housekeeping. I called down to the desk and thay finally had someone... More

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Kenneth B, On behalf of the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for choosing to stay with us on your trip to Tucson. I am glad that you were pleased with our accommodations and services. I apologize for the tardiness of your room being cleaned on the third day.... More

Wisconsin
1 review
2 of 5 stars Reviewed 1 week ago

employee service was good, hilton failed to provide contracted service to our group. charged for every little service that was provided. Just because of a change in management we did not get what was paid for.

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Paul H, I appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I will communicate your review with our Director of Sales and make sure that we are notifying our guests if there ever is a contractual change, or a difference in services, I am sorry for any inconvenience... More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Check in was quick and easy. The room was nicely furnished and comfortable, bathroom and shower was great very clean. Pool area and workout area was also very nice equipped with towels for your convenience. We had lunch and drinks in the outside restaurant food and service was also GREAT...

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear John P, On behalf of the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for choosing to stay with us on your trip to Tucson. I am glad that you had a great stay and left satisfied with the accommodations and service that you were offered during your trip to Tucson.... More

Valencia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very enjoyable experience. The hotel was clean and quiet. We made last minute reservations and everything went off without a hitch.The restaurant on site was terrible though. All I wanted was a cup of tea and I waited for 15 minutes for someone to show up in the restaurant to help me. It was the middle of the day and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Sue S, Thank you for taking the time to share your review of our hotel. I am delighted that you chose to stay with us on your trip to Tucson. I appreciate the time you took to provide us with your honest and constructive critique of our hotel and services, and I am sorry about the service in the... More

Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

I travel to Tucson quite frequently and I am familiar with most of the hotels in the region. This is a solid hotel in a desirable location near the University of Arizona and Reid Park. I stayed here for a tennis tournament so the location was ideal because you could literally walk across the street to the park and the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Kiernan C, Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. I appreciate the time you took to share your experience with us and our potential guests. I am glad that we were close to the activities that you had planned to do while in Tucson,... More

1 review
1 of 5 stars Reviewed 1 week ago

Various issues at this hotel and I would never stay here nor recommend this hotel to anyone. Horrible location in a bad neighborhood. You would hear police every evening. The sheets had not been changed prior to my arrival (bodily items on sheets made this very obvious) and a sliding glass door was completely shattered. The non smoking room had... More

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Christie G, I appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I deeply apologize for the condition of the first room you were given and the inconvenience of which that situation caused. That should never happen to any guest. We have retrained our housekeepers on our standards, to... More

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a military reunion and all attendees were delighted with the management, staff, rooms and services. The grounds were well kept. The only drawback was that the lobby carpets could use a good cleaning.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Donald K, On behalf of the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for choosing to stay with us on your trip to Tucson. I am glad to see that you had a great stay and that you shared your experience with us. Thank you for choosing to stay with... More

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Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 South Alvernon Way, Tucson, AZ 85711
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Travelocity, Expedia, Booking.com, Cheap Tickets, Hilton Hotels, Agoda, getaroom.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Doubletree by Hilton Tucson - Reid Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree
Hotel Style
#10 Spa Hotel in Tucson #19 Business Hotel in Tucson #23 Family Hotel in Tucson #25 Romantic Hotel in Tucson

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