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Doubletree by Hilton Tucson - Reid Park

3.5 of 5 445 South Alvernon Way, Tucson, AZ 85711
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#29 of 127 Hotels in Tucson
530 Reviews 4 of 5 stars
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Doubletree by Hilton Tucson - Reid Park
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Doubletree by Hilton Tucson - Reid Park
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530 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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chicago, IL
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My family has been staying at this hotel for years whenever we visit Tucson. This most recent stay will be our last. The staff is excellent, but the property is sliding down hill and showing it's age. All the pool loungers were torn, the A/C in the room rattled loudly, the pack-n-play they delivered to our room was dirty, the... More

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear lfweens, Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I am glad that our staff met your standards and expectations, but I do apologize that... More

Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a good location and works for us business travelers who want some peace and quiet after a long day. There is lots of food close as well as the big park that is directly across from the property. I am looking forward to using the walking trails when I visit in late winter and early spring!... More

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear cali-girl89113, On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for your response regarding your recent visit. I am glad that you had an enjoyable stay at our property, and got to see and enjoy many of the ammenities that we have... More

Temecula, United States
1 review
2 of 5 stars Reviewed 1 week ago

We opted to stay in a "casita" due to the nature of our group traveling together (my young daughter and I along with grandparents). The two bedrooms/shared living room sounded ideal. These casitas are back, behind the property and look to be forgotten about. They are outdated, dirty, dingy, and run down. The hot water didn't work, the closet doors... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Ashleigh G, on behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for your response regarding your recent visit. I appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I deeply apologize that... More

Tucson, United States
1 review
3 of 5 stars Reviewed 1 week ago

The location is excellent for business. Near the airport and shopping and restaurants near by. Great running trail across the street. The hotel has a very tired feeling and was not as clean as I would expect. Value was good and I would stay again. If there were another choice I would certainly look into that option

Review collected in partnership with DoubleTree by Hilton

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Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Carlos M. Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I apologize that the cleanliness wasn't to your expectations. I will get with my housekeeping... More

Tulsa, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I would not return to due the old style down and out room access. Cooling was sub standard and outside noise pollution precluded a full night quality sleep. Staff tries hard under the circumstances. Service was above average to compensate for dated facilities

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for your response regarding your recent visit. We appreciate your honest feedback and providing us with the areas we can improve on. We put the room out of inventory, so that our maintainance team... More

Senior Contributor
45 reviews 45 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice property. Always stay at Hilton and Hampton. This was my first stay at a Double Tree and I was very impressed. Great property, nive amenities and local restaurants were also good. Will stay here again.

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Milo H. Thank you for your comments about your recent stay at the Doubletree Tucson-Reid Park. I am glad that you gave our Doubletree a try. We are dedicated to outstanding service and responsiveness to our guests and are delighted we were able to meet your standards and provide comfortable accommodations. Thank you for choosing to stay with us... More

Ventura
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Double tree, Reid Park, Tucson, AZ is a very good place to stay. I have been there twice and the service is very good and helpful. The food in the Canteen is great. The rooms are clean and well stocked. I would recommend this hotel to anyone that wishes to stay in Tucson.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for your response regarding your recent visit. I am glad that you were able to return to our property and enjoy our services a second. Thank you for choosing to stay with us and... More

Sierra Vista, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The first room they gave us was not cleaned and looked like someone was still staying there. They 2nd room they "upgraded" us to had a bed you had to pull out of the wall. The space between the wall and the head of bed was not clean and very creepy. I kept feeling like something was going to crawl... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. We are very concerned about this review, so I am glad to see that you have received a... More

Lake Forest
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rooms were spacious and very clean. Staff was fantastic. Dining special was the prime rib and it was superb. Buffet for our event was fantastic....they fed 260 attendees. The grounds are spacious and they have an excellent lounge/bar and a separate restaurant/bar on the premises. Ample parking. The staff know how to ensure an event held here is going to... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jon C, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

Dear Ronald G. Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We are delighted that you had an enjoyable stay and a fantastic event at our property. Your group was a lot of fun for us to host, and we were glad to have you all... More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

We attended a conference in August 2014 and were pleased once again by the level of service by it's staff. I say once again because our conference group had booked this hotel in 2013 and we are scheduled for 2015. Our room was quiet and comfortable on the 7th floor (in the tower) with a spectacular view of the mountains.... More

Was this review helpful? Yes
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review

On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, I want to thank you for returning to our Doubletree and also for your response regarding your recent visit. I am pleased that you were provided with a warm and comfortable stay. I will be sure to pass along... More

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Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 South Alvernon Way, Tucson, AZ 85711
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree

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