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Courtyard by Marriott Tucson Airport

3.0 of 5 2505 East Executive Drive, Tucson, AZ 85706
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Certificate of Excellence 2014
Courtyard by Marriott Tucson Airport
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Courtyard by Marriott Tucson Airport
Courtyard by Marriott Tucson Airport
Courtyard by Marriott Tucson Airport
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50 reviews from our community

Traveler rating
    21
    19
    3
    5
    2
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12
5
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Top Contributor
70 reviews 70 reviews
51 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I arrived after midnight. There is only one front desk staff member at that hour. She was very courteous but it took time to check in as there were 8 people in process. The water was shut off at the entire hotel due to a leave being repaired in the kitchen. Thus, our business party could not wash, shower, etc,... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review on our property. I apologize for the unavailability of water upon check-in. We experienced an emergency water leak. This required us to shut-off the water to the entire hotel until the repair was completed. We're sorry for the inconvenience & hope that this won't disway you from trying our hotel again in the future.... More 

Gilbert, Arizona
Contributor
16 reviews 16 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel around 4-5 times as I travel to Tucson from Phoenix for work frequently. I've had consistently good service from each staff member I've encountered. The last time I stayed was during a very busy time-The Tucson Gem and Mineral Show. The elevator in my wing was being temperamental and some of the guests I observed... More 

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Las Cruces, New Mexico
1 review
2 of 5 stars Reviewed January 19, 2015

We traveled to Tucson for a Soccer tournament for our two children, Parents were not happy with no continental breakfast so we were given a sack breakfast of a breakfast bar, piece of fruit and a cereal. The prices for the bistro were overly priced. Check in was not any better, broken elevators and we were put on the third... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review on our property. I apologize for the elevator being out-of-service during your stay. Our property is in the middle of an elevator modernization project. One of the elevators has been completed. However, the final elevator in your wing was being serviced during your stay. The final elevator should be completed by the end of... More 

Boise, Idaho
1 review
2 of 5 stars Reviewed January 4, 2015

We stayed one night, and upon check-in, the bathroom appeared to have been turned over quickly before our stay. There was black hair in the bathtub and sink, and the toilet had not been cleaned along the rim. We also had to call down for more large towels, as our room was not stocked. The rest of the stay was... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review about our property. I apologize for the cleanliness issues. As you stated in your review, this is not typical of Marriott cleanliness standards. We take cleanliness very seriously and this is not acceptable. I will share your comments with our housekeeping staff & make the necessary changes to ensure this does not happen again.... More 

Winnipeg, Canada
2 reviews
5 of 5 stars Reviewed January 1, 2015

Where does this hotel get these fantastic people? It is really nice to greeted by a friendly face and a great attitude after another horribly long day spent on the airlines. Maria had our room keys ready and our reward points figured out. Super fast check-in very efficient; great job Maria. Also wanted to mention Rubin he works in the... More 

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Los Angeles, California
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 30, 2014

I don't get to Tucson very often, mostly Phoenix. But when I did have to go to Tucson for a business trip, I stayed at this Courtyard, which had a shuttle to and from the airport, and it happened to be within walking distance to the place I needed to be. So location-wise, it was convenient. Tucson's not exactly the... More 

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1 review
5 of 5 stars Reviewed December 29, 2014

I would like to thank Theresa Garcia for her outstanding help in a very trying situation. The key Machine broke and the property could not make card keys. The staff had to go to each room and let the guest into the rooms. Theresa made a very bad situation very liveable. I am a Life Platium Member. I have never... More 

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Tucson
1 review
3 of 5 stars Reviewed December 28, 2014

Hotel was clean and quiet. Thanchanok Harvey in the Bistro and Carol in housekeeping, who also drove the shuttle, were both kind and extremely helpful. They insist on 200 characters, but I really have nothing more to say. Hope this suffices.

Was this review helpful? Yes
scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review about our property. I was happy to hear that you received great service from Carol & Thanchanok. In addition, I was pleased to hear that you found our property clean & quiet. Please keep us in mind when you visit Tucson again in the near future. Regards, Scott Posvistak GM More 

Katy, Texas
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed December 9, 2014

I stayed at this hotel over the last few months (just because I get most points per dollar) and proximity to work. The other hotels in the vicinity are best western, double tree and Hyatt. It is an older property as you can tell my the condition of the rooms. It is very noisy as both the runway for air... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for your review. I'm sorry you found our rooms old. We just completed a complete rooms renovation last year. In addition, I apologize for the slow Bistro service. We just hired 2 new Bistro servers. I'm confident you will find our service faster in the future. Finally, I'm sorry you felt the airplane noise was excessive. We occasionally... More 

Duarte, California
Top Contributor
78 reviews 78 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 6, 2014

The room and lobby were fine; usual Courtyard comfort, clean, etc. We also enjoyed breakfast there - again, predictable, but frankly, that's what I like sometimes when I travel. My one complaint? Monday morning, 8 a.m. when the planes started taking off right above the hotel; I didn't realize we were just past the runway and they were still very... More 

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Additional Information about Courtyard by Marriott Tucson Airport

Address: 2505 East Executive Drive, Tucson, AZ 85706
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Tucson Airport 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Tucson Airport Hotel Tucson
Courtyard Tucson Airport
Tucson Marriott
Tucson Courtyard
Hotel Style:
#34 Business Hotel in Tucson

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