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All 128 Tucson hotels

Courtyard by Marriott Tucson Airport

3.0 of 5 Hotel   |   2505 East Executive Drive, Tucson, AZ 85706
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Ranked #48 of 128 Hotels in Tucson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
darthsaber77
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36 reviews from our community

Traveler rating
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    15
    1
    2
    2
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4
Solo
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

After a very long day of traveling. It was nice to be treated so well by the Marriott staff. Gabriel Garcia. Went above and beyond to ensure I was taken care of. He was super friendly and it didnt fell like it was his job. He made me feel at home. Thanks

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I am utter disbelief at the rude behavior of Shantell Moreno (who calls herself a manager) from the moment our family arrived at the hotel, we were ignored and it seemed if we needed anything that we were only pestering them.

Was this review helpful? Yes
scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for your comments. I apologize for the rude behavior you experienced from one of our staff members. This is not our standard & certainly not what we expect our staff to deliver. I will personally review your comments with our staff member and make sure this behavior is corrected. Regards, Scott Posvistak GM More

Huachuca City, Arizona
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed my overnight stay before my flight the next morning. Very friendly check-in staff, quick and no problems. Lobby is very nice and modern with a separate TV area and boarding pass/Internet area. Room was clean and roomy. A few restaurants ride next door or just a short walk away. Hotel does offer a shuttle within a 5 mile range... More

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Houston, Texas
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have traveled all of the World and stayed at all major hotel chains without any incident however, after staying at this Marriott Tucson, I will NEVER stay at another Marriott location again. John at the front desk acted as if it was an act of God to get me a second room key. Furthermore, when we asked him at... More

Was this review helpful? Yes 1
scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for your comments. I apologize for the rude behavior by our staff. I will review your comments about the named associates with our leadership team. This is not the level of service we expect to provide. It will be rectified. In addition, I apologize about the confusion regarding your restaurant charges. These charges have been removed and your... More

Augusta, Georgia
Top Contributor
65 reviews 65 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very nice. It is a larger property that is well maintained. It is extremely close to the airport but not noisy… The hotel staff was friendly and courteous. The parking lot was adequate and well lit. The inside of the lobby was accommodating and had lots of places to gather and socialize. Rooms were large and the... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

I'm a Soldier/Veteran who found myself in a very precarious predicament tonight, while traveling in Tucson. My flight home doesn't leave until tomorrow AM, and my credit card isn't working. I feared I was going to have to sleep in my rental car until I remembered I had an unused Marriott gift-card in my wallet. I explained my situation to... More

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Vallejo, California
1 review
5 of 5 stars Reviewed 5 weeks ago

Theresa greeted me with a big smile. She was courteous and made me feel very comfortable. She ask me what room floor would I prefer. I thought that was so nice, because no hotel had ask me that before. The room was very nice and clean. What really made her stand out above the rest is that she agreed to... More

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Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed September 6, 2014

Gabrial the Bistro chef is a champion. Always on hand with a smile and laugh. + a great chef. The lobby area is bright and clean and a great place to relax with a wine. Table areas with power outlets where I was able to sit with laptop an continue working (with a wine) Thoroughly recommend.

Was this review helpful? Yes
scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review on our property. I was pleased to hear the positive service that Gabriel provided during your stay. In addition, I was pleased to hear that you enjoyed our Bistro lobby. We know your time is valuable & we appreciate you posting a review. We hope to see you again at our property in the... More

Montreal, Quebec, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 3, 2014

Checked In after flying all day. Initial room snapshot room was "Nice Room" but the moment the door closed you can smell that there was a smoker in the room. So changed rooms, Twice!!! Smell of mildew and shower curtains, Just felt like I will get sick in this place. Had to change hotels. Now this is not normal for... More

Was this review helpful? Yes
scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for your comments regarding our property. I apologize for the room odors you encountered. As you mentioned, this is not typical of a Courtyard. I will research the problem & discuss your comments with our Housekeeping Manager. I assure you this will be rectified. Thanks again for taking the time to post a review. It is much appreciated!... More

Phoenix, Arizona
1 review
4 of 5 stars Reviewed September 2, 2014

Gabriel Garcia was the chef, bartender, server, dishwasher and all around everything employee. He did an awesome job, great smile, great food, polite and made our stay enjoyable. We would stay again just to see him. Thanks Gabriel!

Was this review helpful? Yes
scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for the kind words about one of our associates, Gabriel Garcia. I was pleased to hear that you would stay here again because of his great service. We appreciate your feedback & I will personally pass on your comments thank him for his great service. Thank you for taking the time to post a review on our property.... More

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Additional Information about Courtyard by Marriott Tucson Airport

Address: 2505 East Executive Drive, Tucson, AZ 85706
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Tucson Airport 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Tucson Airport Hotel Tucson
Courtyard Tucson Airport
Tucson Marriott
Tucson Courtyard

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