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Courtyard by Marriott Tucson Airport

#51 of 129 Hotels in Tucson
Certificate of Excellence
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2505 East Executive Drive, Tucson, AZ 85706
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Courtyard by Marriott Tucson Airport
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Courtyard by Marriott Tucson Airport
Courtyard by Marriott Tucson Airport
Courtyard by Marriott Tucson Airport
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55 reviews from our community

Traveler rating
    24
    20
    4
    5
    2
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13
7
Solo
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Raleigh, North Carolina
Top Contributor
196 reviews 196 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff were extremely good, the bar/restaurant was very good and the rooms are comfortable. The hotel is very close to the airport. However, the next time I visit Tucson I will stay much further North - staying here severely limits your dinner options without driving 20-30 minutes!

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Chicago, Illinois
Top Contributor
57 reviews 57 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel over night for a very early flight. When I asked about the shuttle in the morning the desk staff said the shuttle didn't start running until 04:30, my flight was at 05:00, I would have never made it even being that close to the airport. She offered to call me a cab, but the cabs... More 

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Rochester, Minnesota
1 review
4 of 5 stars Reviewed 4 weeks ago

Great accessible hotel. The people/staff were extremely friendly and responsive! Any issues we had were maintenance related (dirty hot tub, no towels by pool multiple times, burned out light bulbs, etc) and were quickly taken care of by Theresa at the front desk who was AWESOME!

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Phoenix, Arizona, United States
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Went to Tucson for the my boyfriend's birthday weekend to visit the Pima air museum and see some of his old college haunts. We chose this place mostly for location. Typically we stay if more resort style places but weekend trip so just needed a homebase to sleep. The staff were very friendly and the location was in the middle... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you very much for your review. I was pleased to hear you found the rooms clean, refrigerator convenient, & staff was friendly. I apologize that you found our beds hard. We just replaced the mattresses a little over a year ago. As you know, each person likes a different level of comfort in their mattress. I'm sorry you found... More 

1 review
5 of 5 stars Reviewed March 15, 2015

The front desk staff is really friendly, she took the time to make sure that we got the right room we wanted to stay at. I really appreciate the good customer service and friendly attitude. The room was very nice and cozy and clean. The beds were comfortable. The pool was fun for my kids and relaxing for us with... More 

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Dallas, Texas
Top Contributor
73 reviews 73 reviews
53 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 20, 2015 via mobile

I arrived after midnight. There is only one front desk staff member at that hour. She was very courteous but it took time to check in as there were 8 people in process. The water was shut off at the entire hotel due to a leave being repaired in the kitchen. Thus, our business party could not wash, shower, etc,... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review on our property. I apologize for the unavailability of water upon check-in. We experienced an emergency water leak. This required us to shut-off the water to the entire hotel until the repair was completed. We're sorry for the inconvenience & hope that this won't disway you from trying our hotel again in the future.... More 

Gilbert, Arizona
Contributor
16 reviews 16 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 8, 2015

I've stayed at this hotel around 4-5 times as I travel to Tucson from Phoenix for work frequently. I've had consistently good service from each staff member I've encountered. The last time I stayed was during a very busy time-The Tucson Gem and Mineral Show. The elevator in my wing was being temperamental and some of the guests I observed... More 

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Las Cruces, New Mexico
1 review
2 of 5 stars Reviewed January 19, 2015

We traveled to Tucson for a Soccer tournament for our two children, Parents were not happy with no continental breakfast so we were given a sack breakfast of a breakfast bar, piece of fruit and a cereal. The prices for the bistro were overly priced. Check in was not any better, broken elevators and we were put on the third... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review on our property. I apologize for the elevator being out-of-service during your stay. Our property is in the middle of an elevator modernization project. One of the elevators has been completed. However, the final elevator in your wing was being serviced during your stay. The final elevator should be completed by the end of... More 

Boise, Idaho
1 review
2 of 5 stars Reviewed January 4, 2015

We stayed one night, and upon check-in, the bathroom appeared to have been turned over quickly before our stay. There was black hair in the bathtub and sink, and the toilet had not been cleaned along the rim. We also had to call down for more large towels, as our room was not stocked. The rest of the stay was... More 

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scott_posvistak, General Manager at Courtyard by Marriott Tucson Airport, responded to this review

Thank you for posting a review about our property. I apologize for the cleanliness issues. As you stated in your review, this is not typical of Marriott cleanliness standards. We take cleanliness very seriously and this is not acceptable. I will share your comments with our housekeeping staff & make the necessary changes to ensure this does not happen again.... More 

Winnipeg, Canada
2 reviews
5 of 5 stars Reviewed January 1, 2015

Where does this hotel get these fantastic people? It is really nice to greeted by a friendly face and a great attitude after another horribly long day spent on the airlines. Maria had our room keys ready and our reward points figured out. Super fast check-in very efficient; great job Maria. Also wanted to mention Rubin he works in the... More 

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