In the month of January, My friend and I went to Hotel Congress on a Thursday night. I never had a negative experience at this location until this one night. A particular bartender, Barabra, gave me the most disrespectful, stubborn, rude, customer service ever! Never in my 24 years of life I've ever experienced that. When I first arrived, I... More

I stayed one night at the Hotel Congress two months ago and will never stay there again. My company had booked their holiday party there. After the party was over, the staff would not let me or my colleagues use the restroom off the cafe....they said "Party's over, leave" The rooms were small and antiquated...that maybe what some people are... More

I just recently stayed one night at the Hotel Congress and was not impressed. For the money I spent, we did not get much. The hotel itself has some nice history and was fun to look around, but I would never stay there again. First off the hotel makes you sign a waiver stating you are not allowed to bring... More

My friend and I recently stayed the weekend at Hotel Congress and were so happy we chose to stay there. From the moment we walked in, we had a great experience. The rooms are small and old, but clean and nice. It is a historic site, and seems to have had very little remodeling or upgrading. It is not "fresh"... More

The Congress is in a convenient neighborhood, it's clean, the staff is ok, the rooms are small and spare (no TV) but overall the joint lacks the things I value in a hotel room - comfort and calmness. The walls are paper thin, the bathroom is cramped, there's an active bar scene in the lobby and the train tracks are... More

I stayed at the Hotel Congress on the same weekend that there was a streetfair/"bar crawl containing numberous loud, amplified bands and tons of happy (and loud) attendees. My room (129 - the largest one in the hotel) was right on the main street that this "fiesta was held on (Congress Street, naturally). Needless to say, sleep was not really... More

Now this place has a lot to offer someone who is interested in learning a bit of history and values an authentic artistic atmosphere.The hotel has an amazing resturaunt downstairs with high quality food, and is located in the center of downtown Tucson. It gives you the oppurtunity to know the culture of Tucson and provides great service. As you... More

You cannot run a hotel without hot water. "The boiler's broken" doesn't cut it, not when you're continuing to accept and charge guests who expect at least a warm, if not hot, shower. And certainly not when the front desk person forgets to mention the broken boiler problem not only at check-in, but also not during the three additional conversations... More

I originally booked my stay without a pet..but decided to bring along my Pug, Miso. I called to make this change and Abraham answered the call and took care of everything. He even took my cell # and called me back to confirm that all was set for us. I have stayed at Congress before actually above the club for... More