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Desert Diamond Casino Hotel

7350 S. Nogales Highway, Tucson, AZ 85706
Hotel amenities
Desert Diamond Casino Hotel
Best prices for: 1 room 1 guest
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Ranked #67 of 129 Hotels in Tucson
A recent review
5 of 5 stars reviewed 1 week ago
MaJo D Surprise, Arizona
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113 reviews from our community

Traveler rating
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    19
    10
    4
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17
54
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surprise, Arizona
Top Contributor
81 reviews 81 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I went to a conference there. Because it was at a casino with a live poker room, my husband came with me. We enjoyed ourselves together & separately. The staff couldn't have been more helpful, before we arrived & while there. They serve a generous complimentary hot breakfast. There pool area is very comfortable. My 1 suggestion would be better... More 

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Tamarac, Florida
Top Contributor
87 reviews 87 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We heard about the Tribute to veteran's and thought it would be nice to stay at a place that honors the military as my hubby is Retired Army. 100% combat disabled. We were here last year also and told us then that there were no rooms available. We figured we would give it another try. Again we were told no... More 

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Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2015

Thank you, Desert Diamond, for extending the "Tribute Card" offer to Veterans. A friend told me about the promotion so I stopped by and signed up. The Tribute Card gives Veterans one free night per month for a year. Since the hotel is less than three miles from Tucson International Airport, it is a good deal for those nights before... More 

Was this review helpful? Yes 1
CHMoore, Manager at Desert Diamond Casino Hotel, responded to this review

Thank you for your recent comments concerning the smoke in the casino.. I do apologize for the inconvenience of our tobacco smoke situation during your visit. We truly value your comments as we wish to have all of our Guests comfortable in our Casino environment. While we have made some modifications to our mechanical systems, we have not thoroughly completed... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 8, 2015

We were very disappointed with our stay here! Thank God it was only for 1 night! It's our first time in Tuscon and I think it left us with a bad taste in our mouth. Especially after we just visited Scottsdale, Tempe, and Phoenix. The best part of the hotel was the pool area. It was actually nice. The elevators... More 

Was this review helpful? Yes 1
CHMoore, Manager at Desert Diamond Casino Hotel, responded to this review

Thank you for your review of our hotel. I would like to apologize on the condition of your room. I have spoken with Executive Housekeeper and she stated this was not standards. She is addressing this issue with her team. As for the vanities, our facilities department is working very hard to refurbish all of the vanities with water damage... More 

Tucson, Arizona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 3, 2015

Paying full rate for a room like this now days its not worth it! Its outrages how even if you are silver level or higher the rate is over $100 is most days. When the room is complimented or you get it for a discounted rate it changes but still.... cleaning is becoming poorly and costumer service is not as... More 

Was this review helpful? Yes 1
Green Valley, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 7, 2015

we were disappointed our free room was twin doubles instead of two queens as advertised. Also, it felt like we were sleeping on a runway with the jet planes taking off from the military base. They did away with the free continental breakfast for a new cafe that charges you. Casino Del Sol has better accommodations and perks. Plus you... More 

Was this review helpful? Yes 1
CHMoore, General Manager at Desert Diamond Casino Hotel, responded to this review

Thank you for your comments on Trip Advisor. We would like to apologize for your experience. I value your comments to improve our guest experience. All of our rooms with two beds have with two queen beds instead of double beds. Like any city, there are times where you can hear the jet noise in proximity to the airport. We... More 

Edmonton, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 6, 2015

This hotel was hyped as the place to stay; so we met there around Christmas with some family. It was a disappointment for many reasons. Firstly, we were in different towers. The rooms were average and it sounded like fighter jets were going to break through the walls in the morning as the hotel apparently hasn't splurged on sound proof... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 6, 2015

So I love about am hour away and this has always been my vacation close to home spot. I have not been here in about a year because I was finishing my Master's and life did not allow. My youngest daughter turned 21 and wanted to spend get birthday here. I have always had my room paid for by the... More 

Was this review helpful? Yes 2
Sierra Vista, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

My husband and I have stayed at this hotel since it opened years ago. We now visit at least once a month, and usually stay for 2 nights. We are non-smokers, so we appreciate the fact that the hotel is smoke-free. The free breakfast off the hotel lobby has been discontinued. We didn't really care to eat there, as there... More 

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TUCSON, ARIZONA
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

We play at the casino a couple of times per month and decided to stay overnight at the hotel. Glad that we did. The hotel is is very clean and is not real old. The staffing was very nice and polite, not only at the hotel but also in the casino. Free soda and coffee for the bingo players. We... More 

Was this review helpful? Yes 4
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