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Embassy Suites by Hilton Tucson Paloma Village

#6 of 129 Hotels in Tucson
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3110 East Skyline Drive, Tucson, AZ 85718
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1 room 1 guest
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Embassy Suites by Hilton Tucson Paloma Village
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688 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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League City, Texas
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

From Susannah and Anthony at the front desk to Grazcina in the restaurant, all the staff was outstanding and gracious and fun. (I'll bet I have misspelled Grazcina's name, but I will never forget her sunshine and spirit!) The complimentary breakfast included a made to order omelet. Their salsas were very good. Other hot items were always available, as well... More 

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San Diego, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Nice view, friendly staff and awesome 2 hour cocktail reception every night. Embassy Suites offers a full breakfast each morning. Close to restaurants, shopping and U of A. There is also a van to transport you within 4 - 5 miles of the hotel. I have been staying here for the past 4 years and the staff makes me feel... More 

Review collected in partnership with Embassy Suites Hotels

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Tucson, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Our room was on the first floor by the gate. All night long, all we heard was that gate slamming shut. There was a church group that rented a conference room there and at 6:30 a.m. they proceeded to bring all their equipment through the gate and talking very loudly. When I brought this up to the front desk person,... More 

Review collected in partnership with Embassy Suites Hotels

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Hermosillo, Mexico
2 reviews
5 of 5 stars Reviewed 1 week ago

Arrived around 5:30 and got the opportunity to go over to the happy hour. Really enjoyed a refreshing drink after hour of driving. Excellent service. It has the right location, we were able to find shopping, restaurants, coffee place,etc

Review collected in partnership with Embassy Suites Hotels

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Salt Lake City
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My coworker and I stayed for the week and thoroughly enjoyed our stay. The evening reception was a treat and the bartender mixed a wonderful pomegranate margarita. We both looked forward to the end of our long work day, so we could make it to the reception. The hotel grounds where very clean and quiet. Breakfast was great! The shuttle... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Peoria, Arizona
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel provides great service, and has a fantastic breakfast. They also have a evening wine / beer hour -- drinks are free to the guest of the hotel. The pool looks very inviting, although we have not actually tried it. The best rooms are on the top floor, they are a little extra - but worth it.

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Laguna Niguel, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arriving at the hotel to check in @ 12:30, the young gal at the front desk said "check in is at 3:00, so come back then" - really? I explained that I had a doctor appt. and had driven a few hundred miles to arrive and it would be helpful if I could at least check in @ 2:30... More 

Was this review helpful? Yes 2
Amber H, General Manager at Embassy Suites by Hilton Tucson Paloma Village, responded to this review

Deb R- I’m sincerely sorry, and embarrassed by the experience you had at our front desk during your recent stay. As you mentioned in your review, you have stayed with us before, so you are aware first hand that this is not the type of customer service the Embassy Suites Tucson Paloma Village is known for. Nor, I hope is... More 

Henderson, Nevada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have been staying at this location 3-4 times a year for the past 4 years. Great location, you can walk to excellent restaurants, shopping etc. About 10-15 mins. to the university and much better than the on campus lodging! The hotel rooms are starting to show some wear and tear, and the last two times I've been there the... More 

Was this review helpful? Yes 1
Rochester, New York
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall the rooms are nice at this Embassy Suites; they are clean and comfortable. The breakfast is very good and the evening reception was a bonus. The hotel is located on a busy road and when booking a suite with a view, please understand you will be looking over a road to see the view. That aspect did not bother... More 

Was this review helpful? Yes 2
Amber H, General Manager at Embassy Suites by Hilton Tucson Paloma Village, responded to this review

Thank you for taking the time to write such an honest and helpful review. I'm happy to hear that you enjoyed your accommodations, and were able to provide some great tips for our future guests. I am incredibly sorry to hear about your experience with our staff however. This is certainly not the norm, and I'm very disappointed to hear... More 

Port Saint Lucie, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Embassy Suites by Hilton for 5 days in July. The staff were friendly, helpful and provided excellent customer service. Our room had a bedroom, bathroom and living area and it was clean and contained a refrigerator, coffee maker and microwave. The pool was nice and you got a wonderful view of the mountains.... More 

Was this review helpful? Yes 1
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