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All 129 Tucson hotels

Extended Stay America - Tucson - Grant Road

2.5 of 5 Hotel   |   5050 East Grant Rd., Tucson, AZ 85714
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Ranked #106 of 129 Hotels in Tucson
A recent review
5 of 5 stars reviewed 3 weeks ago
Dave Z Rindge, New Hampshire
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77 reviews from our community

Traveler rating
    13
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    20
    16
    18
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13
8
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28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW

I can't even begin to explain...there are no words for the extreme filth and squalor. From carpeting that literally makes your feet black after walking on it, to broken furniture that I covered with a bed sheet because of the pet hair, the bed is a cement brick, dents in the walls, ceiling is cracked and falling apart, stove with... More 

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Rindge, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

I've traveled across the us. I was here for the Gem show. No it doesn't have a pool or tennis court, but I felt safe, the hotel was clean. And all my needs were meet. I would recommend this hotel to anyone who is looking for a clean basic hotel and the price you pay.

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Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I want to thank you for taking the time to post a review of your stay. I am proud of our team for providing you with a clean and safe place to stay along with great customer service. Thank you again for posting your review. We look forward to having you visit with us again in the future. More 

Tucson, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 21, 2015

Not even for the price did I feel safe nor comfortable. By far felt scariest and sketchiest than any other hotel I've been to in Tucson (and I don't usually feel unsafe at these places). If you get a side that's not facing grant rd then its like isolated and you feel like you are in a completely different city,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Your review for our hotel was recently brought to my attention. It upsets me to hear that you felt unsafe during your stay. I am sorry for your experience. To ensure that a situation like yours doesn't happen again, our team is keeping a close eye on the activities on site and making sure that our nightly security rounds are... More 

Heber, Arizona
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 2, 2015

Although the room was clean, it was a bare bones small space. This hotel needs updating in terms of features and design. Basic amenities like a coffee maker and coffee cup had to be requested. Traffic on Grant Rd. is heavy & noisy and it was hard to sleep. If you stay here, request a room away from Grant Road.... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for telling us about your stay. We are sorry to hear that our hotel did not meet your expectations; however, we are glad that our staff was able to accommodate your requests. We will work with our staff to continue improving our hotel and our guest's experience. Thank you again for your feedback. We hope to see you... More 

Tucson, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 24, 2014

Need I say more? Intended to stay for a month, instead stayed 20 days...would have left earlier for lack of an affordable alternative. Upon arriving, requested a change of room because my room was too close to noisy street traffic. After several days of having my request ignored, called the 1800 number. That seemed to get results and changed rooms...stayed... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking the time to write a review of our hotel. I am very sorry to hear that our staff did not attend to your needs in a professional manner. As well, I apologize for the cleanliness issues you encountered during your visit with us. I will be reviewing your comments with our staff to ensure these issues... More 

Obregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

The rooms are extremely comfortable and the kitchen has the essentials to prepare your food. The WIFI works great. Hotel with the requirements needed to feel at home and for a good price, definitely volvere to staying here

Was this review helpful? Yes 1
Taylorville, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

Great experience starting with the front desk staff, the housekeeping staff very helpful. Rooms were nice and clean. Price point reasonable. I stay here when I am in tucson for weeks or shorter. Management easy to work with. Kudos to this Extended Stay America

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had such an enjoyable stay with us. Thank you for your comments. I'm thrilled that you found your room to be clean, inviting and reasonably priced. I will be sure to share your kind remarks with our team. Thank... More 

Nogales, Arizona
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 14, 2014

This motel shows signs of lots of wear and tear. Not well-cleaned either--we kept finding random hairs everywhere. It's also very noisy from the street and from the ambulances that frequent the nearby hospital--all night long! It had a kitchenette, but didn't supply a coffeemaker unless you made a special request. We didn't bother at this point. I had an... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize that you were not satisfied with the cleanliness and overall condition of our hotel. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I am sorry to hear about the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

I liked the low price, but the rooms need some attention. The bed, bathroom, and kitchen were clean. However, the doors, floors, and walls have serious stains/marks on them. I'm a non-smoker but had to take a smoking room (which is fine since I did not have reservations) and was surprised that the room did not have the usual smokers... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I appreciate you taking the time to write such a positive review. We appreciate you letting us know that the carpet and wall in your room need attention. We are sorry for this issue, but are happy to read that we provided you with an excellent location and friendly customer service. Thank you again for posting your review. I do... More 

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 9, 2014

Checked in for one night. Turned down the bedspread and found pillowcases stained with dead bugs. Changed rooms. Second room smelled of stale smoke, though was supposed to be non-smoking. Room was only half cleaned, bathroom and kitchen sink had been ignored by the housekeeping staff. Luckily, had Lysol disinfecting wipes. Discovered this morning that kitchen cook top had major... More 

Was this review helpful? Yes 5
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Additional Information about Extended Stay America - Tucson - Grant Road

Address: 5050 East Grant Rd., Tucson, AZ 85714
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Tucson - Grant Road 2.5*
Number of rooms: 120
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Also Known As:
Extended Stay America Hotel Tucson
Extended Stay America Tucson
Extended Stay Tucson

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