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Extended Stay America - Tucson - Grant Road

2.5 of 5
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5050 East Grant Rd., Tucson, AZ 85714
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Extended Stay America - Tucson - Grant Road
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85 Reviews from our TripAdvisor Community

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Reno, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room itself was clean; however, although there was an iron, there was no ironing board. They did not have any at the office. There was no dish washing rack. They did not have any at the office. They gave me a set of dishes; however, when I opened the plastic box container, the dishes were dirty. I brought them... More 

Helpful?
Thank Regent J
Sacramento, California
Level Contributor
18 reviews
4 hotel reviews
1 of 5 stars Reviewed October 22, 2015 via mobile

First I had to wait for someone to come to the counter, over 5 minutes before even beginning to check in. In the morning There was no hot water for a shower or shaving. They called it a breakfast buffet, but I would not.

Helpful?
Thank Michael H

Travelers are raving about these Tucson hotels

Oceanside, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 16, 2015

It appeared that it is in need of a complete redo. Air conditioner to bathroom needs help. Quiet night sleep on a comfortable bed both nights. Well located the property has the potential to be a good choice.

Helpful?
Thank 101BikeGuy
Hereford, Arizona
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 14, 2015

In middle of renovations, prices will be rising soon. We stayed in a queen bed room. Large, ample closet space. Full size fridge. Microwave and 2 burner stove top. 2 large desks. Front desk staff helpful and friendly. No ice machine, but ice trays available. Across the street from IHOP, and Thai China. Next to CVS. Close to hospital.

Helpful?
1 Thank Ginny A
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 29, 2015

When I arrived, late on a Sunday, after having flown 9 hours to get to Tucson, I was greeted by a very nice Desk Clerk, but noticed a large rectangular section of the drywall at the Reception Desk was cut away, exposing one of the studs and a whole bunch of (what turned out to be) phone wires. It appears... More 

Helpful?
1 Thank Scott W
Benson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

My mom was air lifted to TMC, I followed by car, after staying at hospital most of the day and into the late night, I needed some rest. Found this motel and got a room. A week later, my card was compromised. I had not used this card since then. Talking with my sister who flew in from out state... More 

Helpful?
1 Thank Jo M
Arlington, TX
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed March 19, 2015

I was visiting a client in Tucson and they put my colleague and me up in this hotel for one night. Had it been for more than one night I would have insisted on a change to better accommodations. It was absolutely filthy and run down. The blanket was ragged, the toilet was disgusting, the air vent in the bathroom... More 

Helpful?
4 Thank p31goal
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Your review for our hotel was recently brought to my attention. It upsets me to hear that the hotel was not up to your standards. I am very sorry for your experience. In response to your feedback, I met with our staff, and we will make sure that all rooms are cleaned to ESA standards to ensure that this issue... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

I can't even begin to explain...there are no words for the extreme filth and squalor. From carpeting that literally makes your feet black after walking on it, to broken furniture that I covered with a bed sheet because of the pet hair, the bed is a cement brick, dents in the walls, ceiling is cracked and falling apart, stove with... More 

Helpful?
4 Thank Christy T
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 1, 2015

Feb. 15, 2015 Worst place we have ever stayed. Human waste on the bathroom walls. Urine on the Kitchen wall in two places and one in the sleeping area. Dresser was broken. Kitchen was filthy. Stained bedding and burn holes. I have pics to prove it. We were put in room 341. Complained that night and was shown another room... More 

Helpful?
3 Thank Philip Y
Rindge, New Hampshire
1 review
5 of 5 stars Reviewed February 11, 2015

I've traveled across the us. I was here for the Gem show. No it doesn't have a pool or tennis court, but I felt safe, the hotel was clean. And all my needs were meet. I would recommend this hotel to anyone who is looking for a clean basic hotel and the price you pay.

Helpful?
Thank Dave Z
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I want to thank you for taking the time to post a review of your stay. I am proud of our team for providing you with a clean and safe place to stay along with great customer service. Thank you again for posting your review. We look forward to having you visit with us again in the future. More 

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