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All 129 Tucson hotels

Extended Stay America - Tucson - Grant Road

2.5 of 5 Hotel   |   5050 East Grant Rd., Tucson, AZ 85714
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Ranked #111 of 129 Hotels in Tucson
A recent review
3 of 5 stars reviewed 4 weeks ago
TiaMio Heber, Arizona
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75 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Not even for the price did I feel safe nor comfortable. By far felt scariest and sketchiest than any other hotel I've been to in Tucson (and I don't usually feel unsafe at these places). If you get a side that's not facing grant rd then its like isolated and you feel like you are in a completely different city,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Your review for our hotel was recently brought to my attention. It upsets me to hear that you felt unsafe during your stay. I am sorry for your experience. To ensure that a situation like yours doesn't happen again, our team is keeping a close eye on the activities on site and making sure that our nightly security rounds are... More 

Heber, Arizona
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although the room was clean, it was a bare bones small space. This hotel needs updating in terms of features and design. Basic amenities like a coffee maker and coffee cup had to be requested. Traffic on Grant Rd. is heavy & noisy and it was hard to sleep. If you stay here, request a room away from Grant Road.... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for telling us about your stay. We are sorry to hear that our hotel did not meet your expectations; however, we are glad that our staff was able to accommodate your requests. We will work with our staff to continue improving our hotel and our guest's experience. Thank you again for your feedback. We hope to see you... More 

Tucson, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 24, 2014

Need I say more? Intended to stay for a month, instead stayed 20 days...would have left earlier for lack of an affordable alternative. Upon arriving, requested a change of room because my room was too close to noisy street traffic. After several days of having my request ignored, called the 1800 number. That seemed to get results and changed rooms...stayed... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking the time to write a review of our hotel. I am very sorry to hear that our staff did not attend to your needs in a professional manner. As well, I apologize for the cleanliness issues you encountered during your visit with us. I will be reviewing your comments with our staff to ensure these issues... More 

Obregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

The rooms are extremely comfortable and the kitchen has the essentials to prepare your food. The WIFI works great. Hotel with the requirements needed to feel at home and for a good price, definitely volvere to staying here

Was this review helpful? Yes 1
Taylorville, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

Great experience starting with the front desk staff, the housekeeping staff very helpful. Rooms were nice and clean. Price point reasonable. I stay here when I am in tucson for weeks or shorter. Management easy to work with. Kudos to this Extended Stay America

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had such an enjoyable stay with us. Thank you for your comments. I'm thrilled that you found your room to be clean, inviting and reasonably priced. I will be sure to share your kind remarks with our team. Thank... More 

Nogales, Arizona
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 14, 2014

This motel shows signs of lots of wear and tear. Not well-cleaned either--we kept finding random hairs everywhere. It's also very noisy from the street and from the ambulances that frequent the nearby hospital--all night long! It had a kitchenette, but didn't supply a coffeemaker unless you made a special request. We didn't bother at this point. I had an... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize that you were not satisfied with the cleanliness and overall condition of our hotel. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I am sorry to hear about the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

I liked the low price, but the rooms need some attention. The bed, bathroom, and kitchen were clean. However, the doors, floors, and walls have serious stains/marks on them. I'm a non-smoker but had to take a smoking room (which is fine since I did not have reservations) and was surprised that the room did not have the usual smokers... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I appreciate you taking the time to write such a positive review. We appreciate you letting us know that the carpet and wall in your room need attention. We are sorry for this issue, but are happy to read that we provided you with an excellent location and friendly customer service. Thank you again for posting your review. I do... More 

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 9, 2014

Checked in for one night. Turned down the bedspread and found pillowcases stained with dead bugs. Changed rooms. Second room smelled of stale smoke, though was supposed to be non-smoking. Room was only half cleaned, bathroom and kitchen sink had been ignored by the housekeeping staff. Luckily, had Lysol disinfecting wipes. Discovered this morning that kitchen cook top had major... More 

Was this review helpful? Yes 5
Kansas City, Missouri, United States
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

I honestly have to say that I was disappointed in this particular hotel because it lacked a lot of the amenities that the other chains had The room itself was clean and updated, had large flatscreen and microwave. The free wifi was horrible! Poor signal and always disconnected. The staff memebers were excellent and accomodating. I had to ask maintenance... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Chris - Thank you for providing us with the details of your stay. We appreciate the kind comments about the friendliness of our staff and convenience of our location; however, we apologize that our free Wi-Fi did not meet your expectations and that you experienced maintenance issues. To ensure that a situation like yours doesn't happen again, we have requested... More 

Reno, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

I feel this hotel to be very clean and comfortable. The hospitality was great and helped me with all my needs. Available in the office are any of the extras one might forget while traveling. In the kitchen are all the pans and dishes one might need to cook. The air conditioning worked great at 111 F. I truly didn't... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable room and great hospitality. As well, it's great to hear that you enjoyed your fully equipped kitchen during your visit. Thank you for choosing Extended Stay America. We hope to see you again,... More 

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Additional Information about Extended Stay America - Tucson - Grant Road

Address: 5050 East Grant Rd., Tucson, AZ 85714
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Tucson - Grant Road 2.5*
Number of rooms: 120
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Also Known As:
Extended Stay America Hotel Tucson
Extended Stay America Tucson
Extended Stay Tucson

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