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All 128 Tucson hotels

Extended Stay America - Tucson - Grant Road

2.5 of 5 Hotel   |   5050 East Grant Rd., Tucson, AZ 85714
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Ranked #110 of 128 Hotels in Tucson
A recent review
5 of 5 stars reviewed 1 week ago
Jose Guadalupe V Obregon
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72 reviews from our community

Traveler rating
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    19
    16
    15
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13
7
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Obregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The rooms are extremely comfortable and the kitchen has the essentials to prepare your food. The WIFI works great. Hotel with the requirements needed to feel at home and for a good price, definitely volvere to staying here

Was this review helpful? Yes
Taylorville, Illinois, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Great experience starting with the front desk staff, the housekeeping staff very helpful. Rooms were nice and clean. Price point reasonable. I stay here when I am in tucson for weeks or shorter. Management easy to work with. Kudos to this Extended Stay America

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Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had such an enjoyable stay with us. Thank you for your comments. I'm thrilled that you found your room to be clean, inviting and reasonably priced. I will be sure to share your kind remarks with our team. Thank... More 

Nogales, Arizona
2 reviews
2 of 5 stars Reviewed 5 weeks ago

This motel shows signs of lots of wear and tear. Not well-cleaned either--we kept finding random hairs everywhere. It's also very noisy from the street and from the ambulances that frequent the nearby hospital--all night long! It had a kitchenette, but didn't supply a coffeemaker unless you made a special request. We didn't bother at this point. I had an... More 

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Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize that you were not satisfied with the cleanliness and overall condition of our hotel. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. As well, I am sorry to hear about the... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

I liked the low price, but the rooms need some attention. The bed, bathroom, and kitchen were clean. However, the doors, floors, and walls have serious stains/marks on them. I'm a non-smoker but had to take a smoking room (which is fine since I did not have reservations) and was surprised that the room did not have the usual smokers... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

I appreciate you taking the time to write such a positive review. We appreciate you letting us know that the carpet and wall in your room need attention. We are sorry for this issue, but are happy to read that we provided you with an excellent location and friendly customer service. Thank you again for posting your review. I do... More 

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2014

Checked in for one night. Turned down the bedspread and found pillowcases stained with dead bugs. Changed rooms. Second room smelled of stale smoke, though was supposed to be non-smoking. Room was only half cleaned, bathroom and kitchen sink had been ignored by the housekeeping staff. Luckily, had Lysol disinfecting wipes. Discovered this morning that kitchen cook top had major... More 

Was this review helpful? Yes 2
Kansas City, Missouri, United States
Contributor
19 reviews 19 reviews
3 of 5 stars Reviewed August 5, 2014

I honestly have to say that I was disappointed in this particular hotel because it lacked a lot of the amenities that the other chains had The room itself was clean and updated, had large flatscreen and microwave. The free wifi was horrible! Poor signal and always disconnected. The staff memebers were excellent and accomodating. I had to ask maintenance... More 

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Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Chris - Thank you for providing us with the details of your stay. We appreciate the kind comments about the friendliness of our staff and convenience of our location; however, we apologize that our free Wi-Fi did not meet your expectations and that you experienced maintenance issues. To ensure that a situation like yours doesn't happen again, we have requested... More 

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

I feel this hotel to be very clean and comfortable. The hospitality was great and helped me with all my needs. Available in the office are any of the extras one might forget while traveling. In the kitchen are all the pans and dishes one might need to cook. The air conditioning worked great at 111 F. I truly didn't... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable room and great hospitality. As well, it's great to hear that you enjoyed your fully equipped kitchen during your visit. Thank you for choosing Extended Stay America. We hope to see you again,... More 

Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2014 via mobile

Dirty would be an upgrade to what my room was like. Feces on the bathroom floor, room smelled like a cigarette had just been put out prior to my arrival, and carpet was disgusting. I would recommend you stay anywhere but here.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Thank you for the feedback about your stay at our hotel. It upsets me to hear that your room was not as clean as expected and I am very sorry for your experience. To ensure that a situation like yours doesn't happen again, we are currently undergoing extensive training and re-training with a new cleaning procedure. The staff and I... More 

Santa Rosa, California, Usa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 6, 2014

This place was barely acceptable. It was clean, but that's about it. We didn't have a hair dryer, and we were attending a wedding. Our windows wouldn't open, and we had difficulty getting the air conditioning to even out. Would never recommend it to anyone.

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay America - Tucson - Grant Road, responded to this review

Jodi - Thank you for taking the time to write a review of your stay. I sincerely apologize for your experience including the maintenance issues in your room. In response to your feedback, I will work with the staff to review our maintenance policies to ensure your experience is not repeated. Please know, while we do not offer toiletries in... More 

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Additional Information about Extended Stay America - Tucson - Grant Road

Address: 5050 East Grant Rd., Tucson, AZ 85714
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Tucson - Grant Road 2.5*
Number of rooms: 120
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Also Known As:
Extended Stay America Hotel Tucson
Extended Stay America Tucson
Extended Stay Tucson

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