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JW Marriott Starr Pass Resort & Spa

4.5 of 5
3800 W. Starr Pass Boulevard, Tucson, AZ 85745
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JW Marriott Starr Pass Resort & Spa
Ranked #12 of 121 hotels in Tucson
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643 reviews from our community

Traveler rating
    353
    171
    69
    30
    20
See reviews for
Families
140
 
Couples
188
 
Solo
26
 
Business
200
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Tucson
Top Contributor
59 reviews 59 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

Outstanding property, with an amazing view of Tucson and the surrounding desert mountain setting. Room was very nicely appointed, we had a beautiful view of the golf course, and comfortable. Temperature allowed us to enjoy the evening on the patio and see the lights of the city come on as the sun set - just perfect. Don't miss your complimentary... More

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See 8 more reviews by GunnerAZ for Tucson
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 15, 2013 NEW via mobile

No better way to start the evening festivities; free Tequilla Toast each night in the open courtyard. Afterward, enjoy a beverage of your choosing and relax under the stars. This is a sprawling resort, which is never overcrowded, even when a convention is in attendance. Pros: swimming pools, lazy river, tasty dining options, comfy rooms Cons: long walk from garage... More

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See 4 more reviews by Priffle for Tucson
Trinity
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 11, 2013 via mobile

I recently attended a conference at this hotel and it is a great property. I do not understand the reviews stating the rooms are tired and old. My room was excellent and the furnishings were in great shape. The hallway carpeting is in need of cleaning, but the room was good. Extremely helpful and friendly staff. A special recognition to... More

Was this review helpful? Yes 1
Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 9, 2013

hotel was in need of maintenance & updating. Well used furniture and old paint. The hot banquet buffet food was cold and fair. Other Marriott resorts I find to be much better. The resort is very secluded. Nice pools.

Was this review helpful? Yes 1
San Anselmo, CA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 9, 2013

We took 14 guys to Starr Pass for a 5 day golf trip from May 1 to May 5 and had a blast. The resort is beutiful, the staff freindly and helpful, rooms large and comfortable and finally the 3 nines were a pleasure to play. This was our 6th annual trip and we have always gone to different places... More

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Riverside, ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 7, 2013

I recently had a 2 night stay at the JW Marriott in Tucson and was really impressed by the beauty and very nice appointments throughout the hotel. The room was large and spacious - and the bedding was excellent as I expected. The disappointment for me was in ordering room service. I tried to call twice to place and order... More

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San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

This is an oasis out in the desert! It is beautiful! The staff was very friendly and helpful. They do a tequila happy hour toast to showcase the 100+ tequilas they have. There is a spa, a lap pool, play pools, waterslides and a lazy river. The rooms were very nice. Everything was clean and fresh. Our package gave us... More

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
103 reviews 103 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 5, 2013

Recently spent a week at the JW Marriott Starr Pass. While the hotel has absolutely stunning views of Tucson, I was not impressed with the "hotel" portion of the resort. (I will write reviews of the restaurants, bar and spa separately.) The Hotel: I arrived late, and decided to valet my car. When I pulled under the portico, the valet... More

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See 2 more reviews by casalatasa for Tucson
1 review
2 of 5 stars Reviewed May 4, 2013 via mobile

I ordered the Caesar salad with salmon. The food was delivered within two minutes of ordering and tasted like it was not cooked fresh. The salmon was not fresh and had zero flavor. The whole salmon was left on my plate, which should have been a sign to the waiter, and not even a question from the waiter about how... More

Was this review helpful? Yes
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review
May 5, 2013

Dear Valued Guest: Please accept my apologies that your experience was anything less than exceptional. I will personally communicate your concerns with our Signature Grill Leadership Team. If you have any further comments or concerns, feel free to contact me at chad.lybrook@marriott.com Kind regards, Chad Lybrook Guest Relations Manager More

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 3, 2013

This hotel exceeded all my expectations. the luxury, property, and the staff were amazing. the views were breath taking. I can't say enough about the staff. Edward, who provided drinks and food service at the pool was outstanding. I would recommend this place to anyone. The rooms were comfortable bed was great. Again, this is an awesome hotel and I... More

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See 3 more reviews by dthompsam for Tucson
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review
May 5, 2013

Dear Valued Guest: Thank you for your sharing about your recent stay, I am delighted to hear that you enjoyed your experiences. I am glad that you were able to experience the Hashani Spa and am very excited to hear that you received your all-time favorite facial. We genuinely value your kind words and we look forward to your return.... More

 
 
JW Marriott Starr Pass Resort & Spa
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(48)
  • Golf course(21)
  • Signature grill(16)
  • Fire pits(14)
  • Pool area(11)
  • Very good(8)
  • Very nice(5)
  • Fitness center(5)
  • Next morning(5)
  • Happy Hour(4)

Additional Information about JW Marriott Starr Pass Resort & Spa

Address: 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Tucson
#6 Family Hotels in Tucson
#8 Romantic Hotels in Tucson
#13 Business Hotels in Tucson
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
JW Marriott Starr Pass Resort and SpaEnjoy the mountains of Arizona at JW Marriott Starr Pass Tucson Resort & Spa. Located just west of an area considered the birthplace of Tucson, AZ, this resort hotel is rich with culture, history and beauty. Experience a truly unique destination resort complete with world class spa facilities and nationally acclaimed Arizona golf courses. Fine dining and award winning restaurants further complement this one of a kind Tucson resort hotel. ... more   less 
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Also Known As:
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott

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JW Marriott Starr Pass Resort & Spa
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