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All 127 Tucson hotels

JW Marriott Starr Pass Resort & Spa

4.5 of 5 Resort   |   3800 W. Starr Pass Boulevard, Tucson, AZ 85745
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86%
Ranked #5 of 127 hotels in Tucson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Eileen B Vail, Arizona
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1,032 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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English first
Vail, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

We hosted a one day company event at the pool and my family decided to stay the weekend. From the valet, to the front desk (thanks Amy), to the bell boy, to the pool staff (thanks Britt, Francesca, Jennifer), to the restaurant servers, to the cleaning staff, I can honestly say that I can't remember any facility caring about their... More

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Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

My weekend stay at the JW Marriott Starr Pass Resort and Spa was totally awesome. I felt so welcomed by all the staff from the minute I valet parked and checked in to when I checked out two days later. Sleeping rooms were spacious and very clean. The hotel had great views of the city lights and the mountains. Staff... More

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Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

JW Marriot offered greate food, a fantastic pool, and a relaxing lazy river that the kids would not get out of. The room had a fantastic view of the city and the Angus hamburger was the best I have had in a long time. Danny Calderon offered up fantastic service in getting our orders and drinks for 18 people in... More

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Chandler, Arizona
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I love the decor and location of this hotel, nestled in the desert. The hotel staff were friendly, especially our pool waiter, Alec. One of the waiters we had on the patio in the evening, Jack seemed pissed off that we did not buy a lot of expensive food and drinks and accused us of eating "outside" food, which was... More

Was this review helpful? Yes 19
Tucson
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Trisk in the restaurant is wonderful. She goes the extra mile to help us. Her added touch is what keeps us coming back. The staff at the pool is very accommodating and pleasant. Housekeeping left a note telling us to have a good day. The little things make such an impression. The food is also excellent, you pay a lot... More

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Phoenix, Arizona
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our experience at Marriott Starr Pass was amazing. The staff attended to us as if we were the only people there. I was attending a conference and my wife and twin 4-year-old granddaughters came along to enjoy a "staycation". One of the hotel staff members ensured they found their around the property during the time I was in the conference.... More

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1 review
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The resort is dirty, overcrowded, and understaffed. The parking was full this weekend, so we were asked to "park along the road", then we were charged $10 for doing so--even with the hefty 10 minute walk in the heat to the lobby. Went to the lazy river, only to find no seating available and no inner tubes available either. We... More

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Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review

Dear Valued Guest: We sincerely regret that the resort was unable to exceed your expectations. We appreciate that you were able to share about your challenges, so that we may improve upon your recommendations. On behalf, of the JW Marriott Starr Pass Resort & Spa, please accept our sincere apologies for the experience that you have encountered. Regards, Chad Lybrook... More

Benson, AZ
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Never again will I set foot on Star Pass Resort in Tucson. They lost the reservations for our immediate parties, were way overbooked, and totally disorganized. The valet parking and all self parking lots were full. We were instructed to park along the entrance road, and walk the 1/4 to 1/2 mile in 104deg to get to the resort. When... More

Was this review helpful? Yes 36
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review

Dear Mr. Bryan: I sincerely apologize that your arrival experience was unpleasant. Your valuable feedback will allow us to prepare for and address areas of opportunity for future resort events. Thank you for sharing your detailed observations. Regards, Chad Lybrook Guest Relations Manager More

Westerville, Ohio, Usa
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The JW Marriott Starr Pass resort rests within the breathing Tucson Mountain Park that is full of Saguaro cacti. Owner Chris Ansley shared with me his deep appreciation of the health and environment of the golf course. This is one of the best resorts I have ever stayed.

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Tucson, Arizona
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This review is a little late but here it is. Every year we head over to the jw signature grill after sponsoring a 10k race. The food at the buffett at the signature grill has always been a great treat. Special recognition to Sean and Trisk for the great service we receive. This year we were pleasantly surprised with Brit... More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(43)
  • Golf course(15)
  • Fire pits(12)
  • Signature grill(10)
  • Very good(8)
  • Pool area(7)
  • Nice touch(4)
  • Next morning(3)
  • Very nice(3)
  • Fitness center(3)

Additional Information about JW Marriott Starr Pass Resort & Spa

Address: 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Starr Pass Resort & Spa 4.5*
Reservation Options:
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Also Known As:
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott

745 photos of this hotel

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Expert photos: Taken by TripAdvisor travel experts

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Amenities (48)
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Lap Pool (3)
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Lazy River and Waterslide (11)
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Pool (34)
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Standard King Room (73)
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The Hotel (114)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Tucson #3 Top resorts Hotel in Tucson #3 Business Hotel in Tucson #4 Spa Hotel in Tucson #5 Family Hotel in Tucson #8 Romantic Hotel in Tucson
Hotel Class
Official Description (provided by the hotel)
JW Marriott Starr Pass Resort and SpaEnjoy the mountains of Arizona at JW Marriott Starr Pass Tucson Resort & Spa. Located just west of an area considered the birthplace of Tucson, AZ, this resort hotel is rich with culture, history and beauty. Experience a truly unique destination resort complete with world class spa facilities and nationally acclaimed Arizona golf courses. Fine dining and award winning restaurants further complement this one of a kind Tucson resort hotel. ... more   less 
Number of rooms
575

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