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JW Marriott Starr Pass Resort & Spa

4.5 of 5 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
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JW Marriott Starr Pass Resort & Spa
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JW Marriott Starr Pass Resort & Spa
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1,128 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cotati, California, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was my fourth time my husband and I have stayed here. All other times I would rank 5 out of 5 easily. This time the room was not as nice. The location of our room was facing the valet parking area. We had a corner room and the hallway flanked two sides of our room. Wasn't as quiet. The... More

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Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My 2nd stay at this resort and equally impressed this time as I was last. Gorgeous setting, great pool and sitting areas, amazing bar and patio area for early morning coffee or evening cocktails. My only complaint is that the resort fee is pretty steep and being a Gold MR member, not sure the value of paying $29/night. Also, parking... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I was here for a technical meeting, the resort was really nice. The location is great. I should also mention that the food we had at the Signature Grill was great. We had breakfast and also dinner. Nice selection, fresh ingredients. The staff was really nice as well. Max at the restaurant was very helpful, with his great attitude and... More

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New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

There are only good things we can say about the JW Marriott Starr Pass Resort and Spa ranging from great staff to incredible hillside views overlooking Tucson. The staff were professional, courteous, and thoughtful; the property was beautiful, clean, luxurious; the amenities e.g. the fitness center and spa were top notch. All of their restaurants were all very good and... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

Holly Bolen was wonderful she made our stay feel like we were family. we got fast and happy service, we will for sure come back thank u holly Pool had speakers for music, but front desk would not turn them I despite multiple requests. We love the pool area and lazy river

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Boulder, Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Amazing setting and views. I truly enjoyed my stay at the Starr Pass. Rooms are well kept and front desk staff was phenomenal! Thank you Todd and Ruben for all your help! I will definitely plan another stay here

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Salt Lake City, Utah
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The JW is situated up on the hillside overlooking the southern end of Tucson. Surrounding by a beautiful golf course, the grounds and views are terrific. And, as I said in the title, the staff is cheerful and friendly. However, it's the little things that make a good hotel great, and the clueless staff just doesn't get it. Checkin was... More

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Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review

Dear Mr. Ernie: Thank you for your honest feedback on your past stay, it is unfortunate to hear that your experience was anything less than spectacular. I apologize for your experience and for not getting the opportunity to speak to you prior to your departure. I have to agree, that attention to details and the anticipation of needs are what... More

Hastings, Minnesota, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our company held our Annual Outing in August at the JW Marriott Starr Pass Resort & Spa. This is a lovely facility and met out needs as a group of 90 employees plus guests. The rooms were very nice, in good repair and the very clean. Housekeeping staff did a great job. Everything we did started and ended with our... More

Was this review helpful? Yes 2
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our fifth time to visit Starr Pass. Each time the staff is friendly and courteous and go out of their way to assist. Two things during our last trip. We have Trisk as our waitress for breakfast on our last day. She was so nice, very attentive, obviously loves what she does and it shows! Hopefully she will... More

Was this review helpful? Yes 2
Pasadena, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Went there recently for a week long conference. It was one of the best places I ever stayed. The staff was just great including the housekeeping staff. The room was big and comfortable with a large bathroom. I slept well barely hotel noises.I have to say hats off to the staff for always being there.A special thanks goes out to... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(43)
  • Golf course(15)
  • Fire pits(12)
  • Signature grill(10)
  • Very good(8)
  • Pool area(7)
  • Nice touch(4)
  • Very nice(3)
  • Next morning(3)
  • Fitness center(3)

Additional Information about JW Marriott Starr Pass Resort & Spa

Address: 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Starr Pass Resort & Spa 4.5*
Number of rooms: 575
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Also Known As:
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott
Hotel Style
#2 Luxury Hotel in Tucson #2 Business Hotel in Tucson #3 Top resorts Hotel in Tucson #4 Spa Hotel in Tucson #6 Family Hotel in Tucson #8 Romantic Hotel in Tucson

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