Hotel selected on basis of "Quality excellence award winner" category in IHG directory. THE AWARD IS NOT MERITED. Briefly - jacuzzi on/off switch broken therefore unusable, not properly cleaned - hairs in and around jacuzzi. Total absence of telephone directories in room, hotel directory in room had an advertisement for Uno - Chigago Grill next door!!!!!!!!!! it was over 030... more

I stayed here for one night and it was reasonably enjoyable. The staff were very good, the room nice and large, with a comfortable bed and lots of facilities in the room (microwave, coffee machine, fridge, iron and board). The a/c was very noisy, and the walls a little thin (you could hear the couple next door talking). The hotel... more

We stayed at this hotel for business reasons - mainly because it was close to the local office. The staff was great - very nice, very friendly, the rooms were comfortable, nice cold a/c which was great especially when you're coming in from a long day outside - its really hot in Tucson but oh so beautiful. My room was... more

We arrived late, really helpful staff, nice rooms, with kitchen area, well stocked. Walmart over the road...Shops waling distance, some cheap ones. Sadly not an oulet mall. We used the pool and hot tub, only ones there. Buffet breakfast good, we visited the puma aircraft grave yard, worth a visit. overall nice stay more

We rented a king suite which was well equipped with fridge, microwave etc. Staff very welcoming & helpful. Everything clean as as one would hope it to be. Late checkout of noon is useful together with local restaurants & shops walkable. Not the cheapest but certainly good value. more

I loved everything about this hotel. The rooms, the breakfast, the beds. The staff were sooooo kind. Great Choice. more

Because one of our nights at the Windmill Suites had to be cancelled due to electrical problems, we were sent to the Holiday Inn Express Tucson Mall for a night. We were greated by friendly, helpful people and had a convenient first floor room. This place is so convenient for shoppers with the mall just a block or two away.... more

Check-in was quick & friendly. The staff goes out of their way for you. Nice lobby - great looking hotel. Parking was easy. Restaurants & mall across the street, Starbucks a block away. Nice fitness center w/ real equipment! Didn't see pool area since it was a bazillion degrees outside. Room was fine. Internet worked great - wireless. Size of... more

According to the Holiday in website this motel meets the high standards of quality and guest satisfaction. I was very impressed with this fairly new motel. The staff was excellent, I was very impressed when they went out of there way to get something that I had requested. The breakfast was a full cooked breakfast with eggs, buscuits and gravy... more