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All 127 Tucson hotels

Holiday Inn Express Hotel & Suites Tucson Mall

2.5 of 5 Hotel   |   620 E. Wetmore Road, Tuscon Mall, Tucson, AZ 85705
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79%
Ranked #60 of 127 hotels in Tucson
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed November 2, 2013
Michael G Winchester, California, United States
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74 people have reviewed this hotel

Traveler rating
    27
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    12
    5
    1
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26
24
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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  • Any
English first
Tucson
Top Contributor
92 reviews 92 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 6, 2013

We stayed at this property for two nights while we had some construction going on at our home. When I arrived, the front desk merely told me about breakfast and they sent me on my way. I went to my room and unpacked. I turned on the TV only to realize that it was only getting one channel. I called... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Dear pshajh, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our deepest apologies that on this occasion we fell short of your expectations. We are continually striving to improve... More

Winchester, California, United States
Top Contributor
70 reviews 70 reviews
28 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 2, 2013

This is a fantastic and very well maintained Hotel. They are currently going thru renovations at the time I am writing this. Nov 2013. Upgraded rooms and TV's. Very Nice. It was a little distracting staying there when this is going on. The wireless and wired internet did not work for my 3 day stay as well as the new... More

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Wickenburg, Arizona
Top Contributor
75 reviews 75 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed October 8, 2013

This has to be the best HI Express I've stayed in. My room was spacious, clean with the usual shampoos & lotions. And, the pillows were plump. The breakfast was more than expected with a wide selection of cold and hot foods. The price was very reasonable for this time of year. The desk clerk was friendly and helpful.

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Phoenix, Arizona, USA
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2013

I was working in downtown Tucson, but I don't really like to stay downtown. This hotel was about 20 minutes away, but very centrally located to numerous restaurants and even some shopping at the Tucson Mall. The atmosphere at the hotel was quiet and relaxing, and the staff were all welcoming and friendly. The breakfast doesn't change day to day,... More

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jcm6239, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you for choosing our hotel for your stay, We truly appreciate your business. In regards to the internet service, I have contacted our provider so they can look into the issue with the internet service. I would also like to apologize for the temperature in our exercise room during your stay, we had a problem with the A/C unit... More

Phoenix, Arizona
Top Contributor
97 reviews 97 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 30, 2013

I traveled all week so I was not really looking forward to another hotel stay but I promised the kids a quick trip to Tucson. So I picked this location since it is close to the Mall and my old neighborhood where I grew up. The room was nice, clean and spacious. The bed was a little worn but tolerable.... More

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jcm6239, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Happy that you enjoyed your stay and our breakfast, hope to have you as our guest again soon. Jon Martin General Manager More

Sydney, Australia
Top Contributor
110 reviews 110 reviews
85 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 30, 2013

This was a nice place to stay, good room, good service, and close to places to eat, etc. And the hotel building itself is actually quite interesting to look at, rather than the often non-descript visage one gets used to. Couldn't really ask for more from an overnight stay on our US road-trip.

Was this review helpful? Yes 1
jcm6239, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you for staying with us on your road trip. We are pleased you found your stay comfortable and satisfactory. We appreciate your business. Jon Martin. General Manager More

Scottsdale, AZ
Top Contributor
105 reviews 105 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed May 24, 2013

This HI Express is very nice. We had an early morning engagement so we missed breakfast. Internet was fast and the flat screen tv was very nice. Had no animal odors, I'm fact, I am not sure there were any animals next door.

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jcm6239, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

We appreciate the time to you took to leave feedback regarding our Hotel and your stay. We are pleased you had a pleasant stay and hope to be your choice when traveling to Tucson in the future. More

Las Cruces, New Mexico
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

After a horrible few hours trying to find a nice, comfortable place to sleep for the night near the attractions we were trying to get to, this place was perfect. Clean rooms that were beautifully decorated, large and spacious and a fabulous breakfast tended to by the most friendly host. What a relief!

Was this review helpful? Yes 1
jcm6239, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you for taking the time to leave comments regarding your stay and our hotel. We are glad you enjoyed your stay and we hope to be of service to you again when your in the Tucson area. Jon Martin General Manager More

Los Angeles, California
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 18, 2013

I have stayed at this hotel multiple times while visiting our daughter at college. It is centrally located, and close to many restaurants, markets, and the Tucson Mall. All rooms are suites, and include a full buffet breakfast in the lobby area each morning. The rooms are nice size, all with microwaves, bar glasses, and coffee makers. There is a... More

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jcm6239, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you for your review of our hotel and we are please that you enjoyed your stay. I agree that there are some nice views facing east from the 3rd floor. We look forward to seeing you again for your future travels. More

Lisle
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

We just completed a 6 night stay at this hotel. The room was very comfortable, clean, and updated. The only complaint I have is that bigger and fluffier pillows are needed. There were enough choices for breakfast so I could have something different each morning. I did notice the agricultural smell others were mentioning, but it was very slight and... More

Was this review helpful? Yes
jcm6239, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you for your comments and staying with us. We are happy to hear that you enjoyed your stay. Your comments regarding the pillows are being addressed. Thank you again and we hope to see you again soon. More

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Additional Information about Holiday Inn Express Hotel & Suites Tucson Mall

Also Known As:
Holiday Inn Express Hotel And Suites Tucson Mall
Holiday Inn Express Tucson
Holiday Inn Tucson
Tucson Holiday Inn
Address: 620 E. Wetmore Road, Tuscon Mall, Tucson, AZ 85705
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#60 Top resorts Hotel in Tucson
#60 Spa Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tucson Mall 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Tucson Mall. We are a new, all suites hotel. * 100% Non-smoking * The perfect choice for business or leisure travel; We are conveniently located next to Tucson Mall in North Tucson, as well as the Tucson Heart Hospital, The University Of Arizona, University Medical Center, Rillito Downs, Rillito Sports Park, Foothills Mall, and Grace H. Flandrau Science Center. Experience the incredible beauty and serenity of the area as well as the many attractions that are only minutes away. Enjoy your stay in one of our 105 beautifully appointed suites. Wake up to the smell of coffee and complimentary breakfast bar. Work out in our cardio exercise room or take a plunge in the heated pool. If relaxing is more your style, try lounging on the sun deck or in a warm soothing spa. From the breath taking views to the attentive hotel staff, the Holiday Inn Express Hotel & Suites is the perfect choice in Tucson. Gem and Mineral Show February 2009, Accenture Golf Tournament February 2009, MLB spring Training March 2009. ... more   less 
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