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Holiday Inn Express Hotel & Suites Tucson Mall

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620 E. Wetmore Road, Tuscon Mall, Tucson, AZ 85705
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Holiday Inn Express Hotel & Suites Tucson Mall
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Holiday Inn Express Hotel & Suites Tucson Mall
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92 reviews from our community

Traveler rating
    32
    37
    14
    7
    2
See reviews for
31
29
3
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CA
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

I am up writing this because I couldn't deal with the bed any longer! Pros: *The building itself is quite nice and the lobby initially gives the impression of being a more luxurious HI. *Close to Tucson Mall and shopping *Nice hot tub and pool area (although the pool looked small) *military discount * great breakfast Cons: * Rooms are... More 

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Prescott, Arizona
1 review
2 of 5 stars Reviewed 2 weeks ago

If you pick a hotel for it's breakfast offerings, then this place is for you. Probably one of the best breakfasts we've had at a hotel (and the breakfast hosts were excellent). But if you want a good nights sleep - go elsewhere. Beds were absolutely terrible - no box springs, almost sleeping on the floor, and the mattress probably... More 

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Kingman, Arizona
Top Contributor
55 reviews 55 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveling for work and an intense two day class at University of Arizona. Chose this place due to proximity of stores I like to acquire groceries for holing up in my room in relative comfort while studying. Was not disappointed. Excellent location. Check in was flawless. Room is exactly what I expect of this chain. Clean. Wireless spotty, but I... More 

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Rochester, MN
Top Contributor
78 reviews 78 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is our 2nd stop at this hotel having stayed there on a winter trip to TUC 5 years ago. The area is just OK, busy road across from the mall which we did not really want to visit a ways off I-10 but a fairly safe area of town. We enjoyed a few restaurants closeby 5 years ago and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Dear SE_MN_warmth_seekers, Thank you for taking time out of your busy day to leave us a candid review. We appreciate you high score regarding cleanliness. However, I would like to offer a sincere apology for the property being dated. We will look into this concern. While we understand that your stay was not 100% satisfactory, we would hope that you... More 

Eastern WA
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 20, 2015

Check in went smoothly. Room was as requested - 2 queen beds. Bathroom was clean with plenty of counter space. My husband claimed that there was hair in one of the beds (I didn't see it, probably just lint). Breakfast had a good variety with plenty of space for several people. Only real complaint is that the beds are very... More 

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Overland Park, Kansas, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 12, 2015

This is absolutely the cleanest hotel I have ever stayed in. Spotless. Everything was well maintained and in good repair, if a touch dated. I only saw one set of vending machines for the entire hotel on the ground floor. As far as I could tell there was one elevator. Staff is very friendly and helpful. Housekeeping is top notch.... More 

Was this review helpful? Yes 2
Zion, Illinois
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 13, 2015

Arrived evening and loved the lobby. Our room was on 3rd floor, beautiful room and view. Our room was spacious and the bed was very comfortable. Even though it was 53° outside I went in the heated pool and hot tub; which was well maintained. The breakfast selection was great, something for everyone. I highly recommend this hotel. The staff... More 

Was this review helpful? Yes 2
Richmond, BC,
Top Contributor
68 reviews 68 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 22, 2014

I stayed here only one night. However, for the short time I was here the hotel was great. The rooms are large, clean and well-appointed as most new Holiday Inns are. This room had a wet bar area with a sink, microwave and kitchen which I really appreciate. This is an express location which means breakfast is provided. The great... More 

Was this review helpful? Yes 1
Aurora, CO
Top Contributor
98 reviews 98 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed here recently. What I love about Holiday Inn Express is you can always depend on quality, no matter where you go. This place was no exception. The room was nice and the bed was comfortable. Didn't think the night staff was all that friendly, but I was too tired to care. The breakfast was free and fantastic. Nice... More 

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Senior Contributor
28 reviews 28 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

This hotel is very close to the Mall which makes it easier to shop, and if you travel with children you can take a break and go to the pool. The room was clean and comfortable. Though internet was not that great!

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Karin P, General Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this review

Thank you "Pilar P" for taking the time to write a review for us! We truly appreciate it. And the 4 Stars are pleasing to us as well. We are happy that you found the staff friendly and helpful, the rooms cleans, and our location met your needs. We hope you'll return whenever you are in Tucson! Thanks again. More 

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