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Comfort Inn & Suites

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8425 N. Cracker Barrel Rd., Tucson, AZ 85743
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Comfort Inn & Suites
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66 Reviews from our TripAdvisor Community

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Traveler rating
    21
    22
    10
    5
    8
See reviews for
17
16
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (25)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (11)
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There are newer reviews for Comfort Inn & Suites
See the most recent reviews
Wasilla, Alaska
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 21, 2014

The front desk staff is extremely rude and treat you as though you should never bother them. The hotel manager is horrible. Her name is Sagui Barrow. She told me that since I had 3 kids, that was too many for a single room and I had to pay for another room. My kids are 8, 4 and 5 months.... More 

Was this review helpful? Yes 5
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay at our hotel. We hope that you find alternate lodging that is more suited to your family’s needs on your future travels. Thank you for taking the time to write a response on our hotel so that we may better serve our guests. More 

Los Angeles, California
Top Contributor
75 reviews 75 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 17, 2014

This hotel was picked primarily for the price because it was not a destination point for us, but rather a place to sleep while passing through the area. It turned out to be a pleasant surprise because the room was spacious, clean, and very comfortable. Check in was quick and efficient. The location is excellent because it is walking distance... More 

Was this review helpful? Yes
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your positive response to our hotel. We are very glad you were able to relax and enjoy our rooms and the local area. Please visit us again the next time you are passing through the area. More 

Vancouver, Washington
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2014

We really enjoyed our stay at this hotel. The man behind the front desk was very helpful and the manager gave me a gift that is so appreciated. I have a neck problem and had been staying in hotels for two weeks in other areas while traveling. The pillow I used at this hotel was awesome. For the first time... More 

Was this review helpful? Yes 1
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are so happy you got great sleep with us and after. I'm glad the pillow helped out! Thanks so much for the great response. Happy travels to you on behalf of the entire staff here at the Comfort Inn & Suites. More 

Chicago, Illinois
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 22, 2014

Would be nice to have English speaking employees. Clean rooms not just wipe down and change all bedding. Found make up on pillows and stains on covers.tv not work cable goes out .rooms smell like smoke. Housekeeper talking very loudly in Spanish in hallways.

Was this review helpful? Yes 4
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay with us. Thank you for your response as this will help up fine tune our services for our guests. More 

Victoria, Canada
1 review
5 of 5 stars Reviewed April 14, 2014

Super friendly staff and the manager, Yvonne, was awesome to deal with and exceeded our expectations after a minor discrepancy with our check-in. The atmosphere as soon as you walked in was welcoming with the smell of freshly baked cookies, a cozy, nicely furnished seating area and ice water dispenser. The breakfast was awesome, hot, freshly cooked eggs, sausages, potatoes,... More 

Was this review helpful? Yes
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind words and good review. We hope to see you the next time you come through Tucson. More 

MORENO VALLEY
Top Contributor
381 reviews 381 reviews
191 hotel reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed March 29, 2014

What I like: newer hotel nicely decorated and kept up. Spacious room with couch/sitting area, mini fridge, microwave, big flat screen with lots of TV stations. If you typically need help to get online at a hotel, or want to have an AppleTV or other box connected, forget it. Wi-Fi helpline here is useless. I called it on Friday night... More 

Was this review helpful? Yes
minneapolis
Top Contributor
210 reviews 210 reviews
95 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed February 8, 2014

we stayed at this comfort inn and received excellent service from Sagui. she was extremely kind and helpful to us and upgraded our room to a larger one at no extra charge. clean room, nice towels, good breakfast. the only reason why i gave it 4 stars is regularly during the night the train went by. it's noisy. it didn't... More 

Was this review helpful? Yes 1
Red Oak, Texas, USA
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 5, 2014

Lovely hotel, great bedding, nice rooms, huge TV, refrig and microwave. Breakfast is hot, with eggs, bacon/sausage, hash browns...plus coffee, juice, fruits, breads/muffins, sweet rolls...so better than some of the free breakfasts. Right across the street you can find Cracker Barrel, Chinese Buffet, Roadhouse, Walmart, Fast Food restaurants. Ask for rooms on 2nd or 3rd floor as a lot of... More 

Was this review helpful? Yes
New Orleans, Louisiana
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 2, 2014

Price was fair for our family. Clean rooms with quiet guests on the night we visited. It was pet friendly and I could walk my dog outside behind the hotel. My rate was cheaper at the desk then the company I checked with so do a little research.

Was this review helpful? Yes
Fairmount, Georgia
1 review
3 of 5 stars Reviewed December 2, 2013

Stayed during Thanksgiving holiday for two days. Problems: 1: Petrified McDonald Hamburger in the microwave oven in the room. 2: Bathroom walls not wiped down well after previous guest.(mostly soap residue) 3: Dried soft drink spilled on wall and corner of window bed dried from previous guest. 4: No hard wired internet in room as promised at front desk. 5:... More 

Was this review helpful? Yes
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28 photos of this hotel

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