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All 127 Tucson hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   8425 N. Cracker Barrel Rd., Tucson, AZ 85743
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Ranked #63 of 127 hotels in Tucson
A recent review
5 of 5 stars Reviewed May 24, 2014
estrada12014 Chandler, Arizona
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58 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Chandler, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014

I have stayed at this property, and its sister location in Sierra Vista, AZ, dozens of times over the past year and a half, while traveling for work. I have never had a non-positive stay at either hotel. The rooms are large and very clean. In fact, in all my stays I have not found one piece of trash left... More

Was this review helpful? Yes 1
Sagui B, Guest Relations at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to rate our Comfort Inn & Suites. We pride ourselves in guest satisfaction and are so happy we could exceed your needs. On behalf of all the staff, once again we would like to thank you for your kind remarks and we look forward to seeing you soon. Sincerely Aimie O. Guest... More

Gilbert, Arizona
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 24, 2014

Excellent breakfast given by Hotel, rooms are extremely clean and everything worked perfect. Pool and spa were awesome. Walking distance to great fun sports bars and Dining. Staff is very friendly and helpful. All equipment new and worked perfect Would stay again anytime

Was this review helpful? Yes
Sagui B, Guest Relations at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am extremely delighted to hear all the wonderful feedback. It's good to know that my team and I are doing everything we can to make your stay enjoyable. Your feedback is very important to us and we can assure... More

Wasilla, Alaska
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 21, 2014

The front desk staff is extremely rude and treat you as though you should never bother them. The hotel manager is horrible. Her name is Sagui Barrow. She told me that since I had 3 kids, that was too many for a single room and I had to pay for another room. My kids are 8, 4 and 5 months.... More

Was this review helpful? Yes 3
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay at our hotel. We hope that you find alternate lodging that is more suited to your family’s needs on your future travels. Thank you for taking the time to write a response on our hotel so that we may better serve our guests. More

Los Angeles, California
Top Contributor
53 reviews 53 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 17, 2014

This hotel was picked primarily for the price because it was not a destination point for us, but rather a place to sleep while passing through the area. It turned out to be a pleasant surprise because the room was spacious, clean, and very comfortable. Check in was quick and efficient. The location is excellent because it is walking distance... More

Was this review helpful? Yes
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your positive response to our hotel. We are very glad you were able to relax and enjoy our rooms and the local area. Please visit us again the next time you are passing through the area. More

Vancouver, Washington
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed May 7, 2014

We really enjoyed our stay at this hotel. The man behind the front desk was very helpful and the manager gave me a gift that is so appreciated. I have a neck problem and had been staying in hotels for two weeks in other areas while traveling. The pillow I used at this hotel was awesome. For the first time... More

Was this review helpful? Yes
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are so happy you got great sleep with us and after. I'm glad the pillow helped out! Thanks so much for the great response. Happy travels to you on behalf of the entire staff here at the Comfort Inn & Suites. More

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014 via mobile

Would be nice to have English speaking employees. Clean rooms not just wipe down and change all bedding. Found make up on pillows and stains on covers.tv not work cable goes out .rooms smell like smoke. Housekeeper talking very loudly in Spanish in hallways.

Was this review helpful? Yes 2
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay with us. Thank you for your response as this will help up fine tune our services for our guests. More

Victoria, Canada
1 review
5 of 5 stars Reviewed April 14, 2014

Super friendly staff and the manager, Yvonne, was awesome to deal with and exceeded our expectations after a minor discrepancy with our check-in. The atmosphere as soon as you walked in was welcoming with the smell of freshly baked cookies, a cozy, nicely furnished seating area and ice water dispenser. The breakfast was awesome, hot, freshly cooked eggs, sausages, potatoes,... More

Was this review helpful? Yes
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind words and good review. We hope to see you the next time you come through Tucson. More

Top Contributor
312 reviews 312 reviews
150 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed March 29, 2014

What I like: newer hotel nicely decorated and kept up. Spacious room with couch/sitting area, mini fridge, microwave, big flat screen with lots of TV stations. If you typically need help to get online at a hotel, or want to have an AppleTV or other box connected, forget it. Wi-Fi helpline here is useless. I called it on Friday night... More

Was this review helpful? Yes
Top Contributor
120 reviews 120 reviews
72 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 8, 2014

we stayed at this comfort inn and received excellent service from Sagui. she was extremely kind and helpful to us and upgraded our room to a larger one at no extra charge. clean room, nice towels, good breakfast. the only reason why i gave it 4 stars is regularly during the night the train went by. it's noisy. it didn't... More

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Red Oak, Texas, USA
18 reviews 18 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2014

Lovely hotel, great bedding, nice rooms, huge TV, refrig and microwave. Breakfast is hot, with eggs, bacon/sausage, hash browns...plus coffee, juice, fruits, breads/muffins, sweet rolls...so better than some of the free breakfasts. Right across the street you can find Cracker Barrel, Chinese Buffet, Roadhouse, Walmart, Fast Food restaurants. Ask for rooms on 2nd or 3rd floor as a lot of... More

Was this review helpful? Yes
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Additional Information about Comfort Inn & Suites

Address: 8425 N. Cracker Barrel Rd., Tucson, AZ 85743
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
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Also Known As:
Marana Best Western
Best Western Marana

27 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (28)
Business center/function rooms (1)
Room/suite (9)
Dining (2)
Hotel & grounds (6)
Pool/beach area (2)
Other (8)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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#41 Business Hotel in Tucson
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Official Description (provided by the hotel)
Welcome to the Comfort Inn® and Suites in Tucson, Arizona. Come explore the wild west of Arizona with the many sites to see around this hotel. Within easy distance of this hotel is the Old Tucson Studios where many of your favorite western movies were filmed. Step back in time when Spain ruled Arizona in the Mission San Xavier. See what daily life was for a missionary in this 17th century church. Wonders of the Sonora Desert are minutes away from this Comfort Inn with attractions like Saguaro National Park and the Arizona Sonora Desert Museum. See one of the largest non-government funded air fields in the world at the Pima Air and Space Museum. 300 of the most historically significant planes are stored here for audiences to enjoy. While staying at this Comfort Inn and Suites, the following amenities are provided for your convenience:Free hot breakfast.Free high-speed wireless Internet access.Free weekly newspaper.Outdoor seasonal pool and hot tub.For business travelers, a computer with Internet access is available in our lobby as well as fax and copy services. Free local calls and a state-of-the-art exercise room are open to all guests.All of our premium rooms include a flat-screen plasma television with cable/satellite services, pillow top mattresses, microwave and refrigerator. Connecting rooms and sofa beds are available in some rooms. This hotel has a non-smoking premise. Whether staying at this Tucson hotel for business or pleasure, our close location to area attractions and quality staff makes the Comfort Inn and Suites your perfect stay. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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