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All 127 Tucson hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   8425 N. Cracker Barrel Rd., Tucson, AZ 85743
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64%
Ranked #60 of 127 Hotels in Tucson
A recent review
5 of 5 stars reviewed 1 week ago
mistyrowe Gilbert, Arizona
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59 reviews from our community

Traveler rating
    19
    17
    10
    5
    8
See reviews for
14
14
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gilbert, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed here many times and every time we are in awe over the customer service. The rooms are modern, clean and very comfy. The general manager is amazing, so thoughtful. She makes us feel as if we are family! This is the place to stay hands down. We look forward to each and every stay!

Was this review helpful? Yes
Sagui B, Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and we are very happy to hear you enjoyed our staff and facilities. We are excited to have you back again. Thanks again for the great review! Comfort Inn & Suites Tucson, AZ More

Chandler, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014

I have stayed at this property, and its sister location in Sierra Vista, AZ, dozens of times over the past year and a half, while traveling for work. I have never had a non-positive stay at either hotel. The rooms are large and very clean. In fact, in all my stays I have not found one piece of trash left... More

Was this review helpful? Yes 1
Sagui B, Guest Relations at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to rate our Comfort Inn & Suites. We pride ourselves in guest satisfaction and are so happy we could exceed your needs. On behalf of all the staff, once again we would like to thank you for your kind remarks and we look forward to seeing you soon. Sincerely Aimie O. Guest... More

Gilbert, Arizona
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 24, 2014

Excellent breakfast given by Hotel, rooms are extremely clean and everything worked perfect. Pool and spa were awesome. Walking distance to great fun sports bars and Dining. Staff is very friendly and helpful. All equipment new and worked perfect Would stay again anytime

Was this review helpful? Yes 1
Sagui B, Guest Relations at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am extremely delighted to hear all the wonderful feedback. It's good to know that my team and I are doing everything we can to make your stay enjoyable. Your feedback is very important to us and we can assure... More

Wasilla, Alaska
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 21, 2014

The front desk staff is extremely rude and treat you as though you should never bother them. The hotel manager is horrible. Her name is Sagui Barrow. She told me that since I had 3 kids, that was too many for a single room and I had to pay for another room. My kids are 8, 4 and 5 months.... More

Was this review helpful? Yes 4
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay at our hotel. We hope that you find alternate lodging that is more suited to your family’s needs on your future travels. Thank you for taking the time to write a response on our hotel so that we may better serve our guests. More

Los Angeles, California
Top Contributor
55 reviews 55 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 17, 2014

This hotel was picked primarily for the price because it was not a destination point for us, but rather a place to sleep while passing through the area. It turned out to be a pleasant surprise because the room was spacious, clean, and very comfortable. Check in was quick and efficient. The location is excellent because it is walking distance... More

Was this review helpful? Yes
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your positive response to our hotel. We are very glad you were able to relax and enjoy our rooms and the local area. Please visit us again the next time you are passing through the area. More

Vancouver, Washington
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2014

We really enjoyed our stay at this hotel. The man behind the front desk was very helpful and the manager gave me a gift that is so appreciated. I have a neck problem and had been staying in hotels for two weeks in other areas while traveling. The pillow I used at this hotel was awesome. For the first time... More

Was this review helpful? Yes 1
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are so happy you got great sleep with us and after. I'm glad the pillow helped out! Thanks so much for the great response. Happy travels to you on behalf of the entire staff here at the Comfort Inn & Suites. More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 22, 2014 via mobile

Would be nice to have English speaking employees. Clean rooms not just wipe down and change all bedding. Found make up on pillows and stains on covers.tv not work cable goes out .rooms smell like smoke. Housekeeper talking very loudly in Spanish in hallways.

Was this review helpful? Yes 3
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

It is unfortunate that you did not enjoy your stay with us. Thank you for your response as this will help up fine tune our services for our guests. More

Victoria, Canada
1 review
5 of 5 stars Reviewed April 14, 2014

Super friendly staff and the manager, Yvonne, was awesome to deal with and exceeded our expectations after a minor discrepancy with our check-in. The atmosphere as soon as you walked in was welcoming with the smell of freshly baked cookies, a cozy, nicely furnished seating area and ice water dispenser. The breakfast was awesome, hot, freshly cooked eggs, sausages, potatoes,... More

Was this review helpful? Yes
Sagui B, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind words and good review. We hope to see you the next time you come through Tucson. More

MORENO VALLEY
Top Contributor
311 reviews 311 reviews
149 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed March 29, 2014

What I like: newer hotel nicely decorated and kept up. Spacious room with couch/sitting area, mini fridge, microwave, big flat screen with lots of TV stations. If you typically need help to get online at a hotel, or want to have an AppleTV or other box connected, forget it. Wi-Fi helpline here is useless. I called it on Friday night... More

Was this review helpful? Yes
minneapolis
Top Contributor
122 reviews 122 reviews
72 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 8, 2014

we stayed at this comfort inn and received excellent service from Sagui. she was extremely kind and helpful to us and upgraded our room to a larger one at no extra charge. clean room, nice towels, good breakfast. the only reason why i gave it 4 stars is regularly during the night the train went by. it's noisy. it didn't... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites

Address: 8425 N. Cracker Barrel Rd., Tucson, AZ 85743
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 65
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Also Known As:
Marana Best Western
Best Western Marana

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