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TownePlace Suites Tucson Williams Centre

#12 of 129 Hotels in Tucson
Certificate of Excellence
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384 South Williams Blvd, Tucson, AZ 85711
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1 room 1 guest
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TownePlace Suites Tucson Williams Centre
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137 Reviews from our TripAdvisor Community

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Traveler rating
    92
    37
    5
    2
    1
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41
39
13
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
  • All months
    (137)
  • Mar-May only
    (50)
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    (31)
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Chesterfield, Michigan
Level Contributor
276 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed yesterday NEW

Staff was friendly and check us in quickly. Rooms were big, clean, and quiet. Breakfast is included. It was very good. Had local southwest items. Wifi was so so. Bed was comfortable. Restaurants in walking distance. Would definitely stay here again

Was this review helpful? Yes
Minot, North Dakota
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In spite of a fire alarm going off three times one late evening during my stay and having to evacuate in my slippers and jammies into triple digit heat, I am rarely dissatisfied with my stay at a Marriott brand hotel. The alarm caused a migraine however I was able to minimize it by sleeping in the following morning. The... More 

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Ivagypsy, Thank you for taking the time to get on TripAdvisor and review our hotel. I do want to apologize about the fire alarm. We know that it is not a fun experience. I would also like to thank you for the comments about the staff. I am lucky to have such a great team here. We can't wait to... More 

Puerto Rico
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

More and more I prefer staying at the big chain hotels geared to more popular prices. The hotel provides nice big rooms, one of the most comfortable beds I've ever slept in, and a fully equipped kitchen. Nice, new fluffy towels in bathroom. They also offer breakfast (those bionic eggs, yogurt, cereal, oatmeal, even a waffle machine) and some sort... More 

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

yopi, Thank you so much for the kind words! We are glad that you enjoyed your stay and we can't wait to have you back soon. We are very fortunate to have someone like Luz working at the front desk and are so happy that she was able to take care of you so late at night. \ Safe Travels,... More 

Queen Creek, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

My family and I stayed for our Jehovah's Witness Convention. The manager Gregg Joyal went above and beyond to accommodate us! The staff was extremely friendly. The room was very clean and we loved the full kitchen. We would definitely love to stay again. The property as a whole is kept very nice. Thank you again to the wonderful staff!

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Naomi C, Thank you so much for the amazing comments. It was my pleasure to assist you and your family with all your requests during your stay. We hope to see you next year for the Convention. Safe Travels, Gregg Joyal, General Manager More 

Mesa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

Me and my family stay there every year for our jw conventions. But this year was over the top service. Front desk service was wonderful. Garrett really took care of us. Answered all our questions and went out of his way to take care of my family. Great service by Garrett. We felt very comfortable in the hotel. Gym area... More 

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

JanettR, We are so happy that you came back and saw us again this year! We are truly grateful to have associates at the Front Desk like Garrett. We can't wait to see you again next year. Safe Travels, Gregg Joyal, General Manager More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 20, 2015

The quality of this establishment is always as expected top-notch. We love the full kitchens and when we come to Tucson every year for our convention we try to stay here. The staff is very friendly and accommodating. My only very minor complaint is the scanty supply of kitchen / dish soap both for the dishwasher & the sink.

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Freechild7, Thank you so much for your great comments. We love having everyone here for convention. We also can't wait to see you next year! Gregg Joyal, General Manger More 

London, United Kingdom
Level Contributor
170 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed July 12, 2015

My husband & I stayed here for three nights. There was friendly staff, a good breakfast and a large room with full kitchen facilities. It makes a perfect base for exploring the Tucson area and the price was good, as well. We always ask for a top floor room, to avoid any possible problem with hearing people walking above your... More 

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Virginia O., Thank you for taking the time to leave a review on TripAdvisor. I greatly appreciate it. We are so glad that you enjoyed your time here at the hotel and in Tucson. We hope to see you again if you are ever in the area. Safe Travels, Gregg Joyal, General Manager More 

Pismo Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

Greg Joyl is awesome and went above and beyond the call of duty! Couldn't be more happy with the service of all of this hotels employees! Clean and very well manicured the whole property is an example of how hotels should be!

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Cindy D, Thank you so much for the kind words! We love having you and your co-workers stay with us! Safe Travels, Gregg Joyal, General Manager More 

Spring Hill, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 29, 2015

This was an excellent place to stay! Staff members from the front desk to housekeeping were personable, positive and polite. The accommodations were better than expected. The kitchenette included a full-sized refrigerator as well as pans and utensils for cooking. The bathroom was private and large enough to lay out personal items without their getting wet or having to put... More 

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

RaddishM, We are so glad that you liked it! Debi is awesome at what she does and we are so happy that you also felt that. We hope that you will be able to come back soon and see us again! Safe Travels, Gregg Joyal, General Manager More 

Newark, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

I found this hotel via TripAdvisor when researching where to stay for my parent's 60th anniversary. My wife and I, as well as my sister and her husband spent a week at our new "other home" in Tucson. The rooms were clean, the staff was friendly and helpful. The breakfast was much better than most hotels provide as part of... More 

Was this review helpful? Yes 1
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

MVanDeusen, We are so happy that you found us here on TripAdvisor! We love the fact that our guests, such as yourself are able to tell the world about our property. We hope that we will be able to see you and your family again! We loved having you! Safe Travels, Gregg Joyal, General Manager More 

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