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TownePlace Suites Tucson Williams Centre

#15 of 129 Hotels in Tucson
Certificate of Excellence
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384 South Williams Blvd, Tucson, AZ 85711
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Best prices for: 1 room 1 guest
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TownePlace Suites Tucson Williams Centre
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129 Reviews from our TripAdvisor Community

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Traveler rating
    84
    37
    5
    2
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Spring Hill, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was an excellent place to stay! Staff members from the front desk to housekeeping were personable, positive and polite. The accommodations were better than expected. The kitchenette included a full-sized refrigerator as well as pans and utensils for cooking. The bathroom was private and large enough to lay out personal items without their getting wet or having to put... More 

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Newark, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

I found this hotel via TripAdvisor when researching where to stay for my parent's 60th anniversary. My wife and I, as well as my sister and her husband spent a week at our new "other home" in Tucson. The rooms were clean, the staff was friendly and helpful. The breakfast was much better than most hotels provide as part of... More 

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Colorado
Level Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I don't know how many times we've stayed here, but some of the staff know me by name before I say a word. And a great staff it is. Always eager to help and answer questions. The same egg, sausage, potato breakfast gets boring, but we stay for the room, not the food. Housekeeping was much more consistent this trip.... More 

Was this review helpful? Yes
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

wineau1, Thank you for the kind words about the staff! I am so happy to hear that they make you feel welcome when you walk in the door. I would also like to let you know that brand wide, we are getting ready to come out with our new breakfast. We are so so excited for you to come back... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I stay in a hotel every week and this hotel has one of the friendliest staff I have encountered. They have a happy hour with food Tues-Thurs which is a nice break if you dont want to go out. The rooms are also nice and clean.

Was this review helpful? Yes
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Hilton H, We are so happy to hear that you enjoyed your stay and found the whole team to be friendly. Our goal is to provide a hotel that is clean and friendly so that our guests, like you, feel at home. Hopefully we will get to see you in the near future. Safe Travels, Gregg Joyal, General Manager More 

Phoenix, Arizona
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night as my boyfriend had an exam to take the next morning. He walked to the exam site, 1/2 a block. This location was great off the busy street and quiet. The bed was actually really comfortable. Free Breakfast was decent also. The only downside was we could not get the internet to work in the... More 

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gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

37Brendam, Thank you for your review. I am so sorry to hear about the WiFi. Let us know and we can get you all set up next time. Also, we can't wait for you to try our new breakfast that will be coming out next week! We hope to see you soon and that your boyfiend did amazing on his... More 

Eloy, Arizona
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms are large and wonderfully appointed. The bed was heaven. There was a feeling of luxury without a ridiculously high price. The breakfast offering are impressive. Front desk staff are cheerful and accommodating. Overall great experience.

Was this review helpful? Yes
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

xenitha b, I am so happy to hear that you loved it here! We can't wait to hopefully have you stay with us again soon!! Safe Travels, Gregg Joyal, General Manager More 

Taylor, Pennsylvania
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

we stayed here so we could be close to AFB- Davis Monthan where our son is stationed. and the location was perfect!! in fact everything was wonderful - and if housekeeping didn't forget to come to our room one day it would have been a 5 star--the nice breakfast kept us from leaving til we were ready to go see... More 

Was this review helpful? Yes
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

ITmycynd, Thank you for the kind review. I would also like to apologize about the housekeeping issue. I have shared your review with the team to make sure that it doesn't happen again. I look forward to hopefully seeing you again here in the near future. Safe Travels, Gregg Joyal More 

Phoenix, Arizona
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

When the other reviewers stated that this hotel is clean, they meant it! This is probably one of the cleanest hotels I've ever stayed at. Even the carpet in our room was clean. We walked around barefoot in our room and did not end up with dirty feet. The rest of the hotel, exterior and interior, is very well-maintained. I... More 

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gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Globetrotter_Sasha, We are so glad that you enjoyed your stay! We take great pride in our hotel so it always feels warm welcoming and relaxing. We can't wait to see you again if you are ever in Tucson. Safe Travels, Gregg Joyal, General Manager More 

Washington DC, District of Columbia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 15, 2015

TownePlace gets high marks for cleanliness. Mom would approve! The place shines. Staff is great. Everyone has a smile and makes guests feel at home. You can tell that they take pride in where they work. Breakfast and evening social hours are bonuses. Lots of restaurants options are within walking distance too, if you decide to not take advantage of... More 

Was this review helpful? Yes
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

DCGuy2013, Thank you for the review! We are so glad that Mom would approve! We love to create that environment that is clean and comfortable for all our guests. We can't wait to have you back with us soon. Safe Travels, Gregg T Joyal More 

Thatcher, Arizona
1 review
5 of 5 stars Reviewed May 11, 2015

I stayed at this hotel while my husband was in the hospital for surgery. When he was released, he had some complications so we continued to stay at the hotel instead of traveling to our home 2 hours away. We were there 9 nights and the management, especially Gregg (the general manager) and Sharon (operations manager) and all staff were... More 

Was this review helpful? Yes
gjoyal, General Manager at TownePlace Suites Tucson Williams Centre, responded to this review

Donna E, Thank you so much for your kind words. We greatly appreciate it! On behalf of Sharon and myself we look forward to you hopefully staying with us again for fun next time. Safe Travels, Gregg Joyal More 

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