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La Quinta Inn & Suites NW Tucson Marana

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6020 West Hospitality Rd, Tucson, AZ 85743
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La Quinta Inn & Suites NW Tucson Marana
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La Quinta Inn & Suites NW Tucson Marana
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206 Reviews from our TripAdvisor Community

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Traveler rating
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    61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Amarillo, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Can't complain about the price. But you get what you pay for. Room smelled bad, sofa bed was very uncomfortable and worn. Hall was warm and muggy. Area was good with many places to eat. Hotel clerk was nice and helpful.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Brad DE, Thank you very much for your feedback, it is greatly appreciated. We work very hard to ensure our guests have an enjoyable stay and are dissapointed when they dont. I will be sure to share your feedback to address the issues you had while staying with us. I hope you will give us another chance and be... More 

Los Angeles, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Same as Above Room very Filthy with ODORS and Hughe Bugs in Both rooms we rented for the Family Please Clean the room and change Rugs and FUMIGATE , also check the TV Channels , Good TV SET unable to use it , my money Paid was Taken without receiving the Expected Quality stay , will not return to the... More 

Review collected in partnership with La Quinta

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Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Carlos R, Thank you for using Trip Advisor to give us your feedback. It is our job to ensure that our guests have an enjoyable stay and are let down when we fail. Our front desk is on hand 24-hours a day to assist our guests with their problems and making sure they are 100% satisfied with their stay.... More 

Los Angeles, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 22, 2015

We are staying here tonight with our black lab, which they don't charge for. The staff is very friendly, the room is clean and doesn't smell. There's a frig, microwave, and coffee machine. Beds are comfy. There are restaurants and fast food within walking distance. Haven't had the breakfast yet but the area looked good. It's located right off the... More 

Was this review helpful? Yes
Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Hoolegan, Thank you for your feedback and thank you for the compliments. The best compliment a guest can give us is recommending our hotel and coming back. We are very excited that you will do both. Thank you. Here For You, Javier Cruz General Manager More 

1 review
1 of 5 stars Reviewed June 16, 2015

I will NEVER stay her again!!! I will make sure family and friends boycot this place too...The front desk girl ruined our Holiday weekend!!! :( husband tried to pay with his credit card with confirmation # in hand but, because reservation was not under his name she suspected him of being a weirdo and whatever she did locked his credit... More 

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Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Christy B, Thank you for your feedback. It is our job to ensure all of our guests have a positive experience from check in to check out. We will be looking into what happened with your issue and seeing how is it that we can prevent this from happening to another guest. We hope that you will give us... More 

phoenix, United States
1 review
4 of 5 stars Reviewed May 31, 2015

Everything went well for me at this location, pleasant staff at check in and out. A young lady that worked in housekeeping was just arriving to work entered as I was arriving from a meeting and toward my room, she had the most grand of smiles and greeting me very pleasant and professional. The only improvement needed is the variety... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Juan H, Thank you very much for using TripAdvisor to give us your feedback; it is greatly appreciated. We were glad we were able to accomodate you last minute. I will be sure to share your feedback with the rest of the staff. We hope to see you again soon. Here For You, Javier Cruz General Manager More 

Bastrop, United States
1 review
4 of 5 stars Reviewed May 28, 2015

Nice staff, clean rooms, driving across country with four small dogs was extremely stressful and we did not end up making it to our mid-way point. We ended up transfering our reservation to the Tucson Hotel last minute, they were able to accommodate us and we were extremely grateful.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Julie D, Thank you for your feedback. We are glad we were able to accomodate you and your 4 dogs while traveling through Tucson, Arizona. Our location is a prime stop for a lot of travelers becuase or close proximity to restauraunts and retail. We hope you will stay with us again. Here For You, Javier Cruz General Manager More 

Concho, Arizona
Level Contributor
83 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed May 27, 2015

I had a one night business trip in far west Tucson and didn't have a lot of extra time. This was everything that I expected from a La Quinta. Clean rooms and very comfortable bed, convenient to the highway and walking distance to good restaurants. I will stay here the next time I need to be in the west Tucson... More 

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Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear HarvestMoon, Thank you for your feedback. We are glad you enjoyed your short stay. One day trips are never long enough to enjoy all that beautiful Tucson, Arizona has to offer. We hope you will book with us when you have some free time to spend down here. See you soon. Here for You, Javier Cruz General Manager More 

1 review
5 of 5 stars Reviewed May 27, 2015

Excellent Service, Accomadations, & Prices.My Son and his family with 2 small children had traveled from texas driving all night ,almost 14 hours. they arrived early and were completly exhausted. the manager was terrific and so accomadating. he had a beautiful clean room waiting for them and they checked in .went right to sleep and it made the entire stay... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear robertdW4814XT, Thank you for your feedback. WOW! 14 hour drive must be exhausting, we are glad we were able to get your family in the room early. We pride ourselves in making sure our guests are 100% comfortable while staying with us. It would be the biggest compliment to have you and your family stay with us again. Have... More 

Dana Point, California, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 27, 2015

The hotel was pretty average. Location close to shopping centers and limited restaurants. Complimentary breakfast average. But, when the hot water went out and still wasn't back on when we checked out later that morning, I decided that would be my last stay at a La Quinta. Staff seemed to be clueless as to what to do.

Was this review helpful? Yes
Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Kathy L, Thank you for your feedback and we are very sorry for what you experienced while staying with us. We were very disappointed that our water heaters went out over a busy weekend. With unforeseen incidents like this all we can do is apologize and take preventative measures and create a backup plan for our guests. We were... More 

Los Angeles, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 26, 2015

The La Quinta in Tucscon (Marana location, north of downtown off the I-10) is very nice. Plenty of easy free parking, and a very clean establishment. Shower was good and hot, bed was comfortable. Wi-fi didn't work my first night there, but they got it fixed late the next morning. Staff was genuinely helpful and kind. I would stay here... More 

Was this review helpful? Yes 1
Javier C, General Manager at La Quinta Inn & Suites NW Tucson Marana, responded to this review

Dear Jasonross1234, Thank you very much for your feedback. Its always good to hear our guest feedback. You tell us what we are doing right, what we are doing wrong and where we can improve. It is becuase of this type of feedback we are able to improve. We are glad you will give us another chance. Here For You,... More 

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