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All 127 Tucson hotels

Holiday Inn Express Tucson Airport

2.5 of 5 Hotel   |   2548 East Medina Road, Tucson, AZ 85706
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64%
Ranked #73 of 127 hotels in Tucson
A recent review
4 of 5 stars Reviewed February 28, 2014
MABR BRISBANE,AUSTRALIA
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62 people have reviewed this hotel

Traveler rating
    14
    24
    16
    5
    3
See reviews for
13
18
3
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
BRISBANE,AUSTRALIA
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2014

Stayed here for a week again while the Tucson Gem Show was on. Nice place to stay. Near airport but room was quiet. Free breakfast is very good. Staff are very friendly. Kept promising cookies but they never appeared.

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Saint Louis, Missouri
2 reviews
4 of 5 stars Reviewed February 18, 2014

We stayed one night prior to an early airport departure. This is a good basic HIE, competitively priced for the neighborhood. The king suite was a nice size and clean, this is just an older hotel so don't go and expect a Crown Plaza. Just minutes from the airport, the main reason we stayed here, the staff checked us in... More

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La Jolla, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2014

I've been staying in Holiday In Express hotels for many years. I've never had a problem with these hotels and normally I love them. I've never stayed at this one in Tucson until last week. I spent 2 days there while in town for business. The staff was very rude when you could even find them. I just had back... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear Scott M, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services. Sincerely, Dhan M Case Manager IHGCare More

DFW
1 review
2 of 5 stars Reviewed December 30, 2013

This hotel is not up to mark of other Holiday Inn Express properties nor other hotels in this class like Hyatt Place. This was billed by priceline as 3-star, but honestly this seems more like a 2 star hotel. The main problem lies in old building that houses most of the rooms. The hallway had funny smell, like mentioned in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear SecurityArch, Thank you for taking the time to complete a review on your stay. I appreciate your positive feedback on our hotel staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It's regrettable to hear that you were satisfied with... More

Portland, Oregon
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2013

Fairly modernized and clean hotel with a descent free breakfast and good internet speeds, HBO, no showtime. Really no downsides. Just a good place and very nice mattress. If the shuttle isn't busy then they can take you down the road for some quick food.

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San Jose, California
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 12, 2013

Booked a last minute trip to Tucson and found this hotel with airfare as a good value. Very close to the airport. We got a room on the first floor and we couldn't really open the curtains since the floor to ceiling window was facing a parking lot. At one point there were people drinking right in front of the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear Curly323, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location. Once again, we appreciate you taking the time to share your... More

Sutton, Massachusetts
Top Contributor
132 reviews 132 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 18, 2013

I stayed here a couple of years ago. This is a consistently clean, comfortable hotel close to the airport. The hot tub was not working this time around, but everything else was fine. This is a good choice for the airport area.

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Newton B, General Manager at Holiday Inn Express Tucson Airport, responded to this review

Thank you for your wonderful compliment of our great hotel. Please make sure you visit us again when your in the area and please signup for IHG rewards program - Leilani Hinkler Acting General Manager More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 28, 2013 via mobile

Booked through hotwire. Was just looking for a cheap motel to spend the night before going on into Mexico. Hotel is very very close to the airport, and they have their own shuttle service. Room was clean nice modern. Breakfast was extensive and free. Customer service was great. I would definitely recommend this hotel.

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Sierra Vista, Arizona
Top Contributor
54 reviews 54 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 22, 2013

My Family Enjoyed Our Stay At This Facility. It Is Minutes From The Airport And The Hotel Has A Shuttle. The Shuttle Driver Was Very Nice. The Staff There Were Excellent And Friendly. The Rooms Were Very Nice And Clean And The Beds Were Comfortable.

Was this review helpful? Yes
lq0853gm, General Manager at Holiday Inn Express Tucson Airport, responded to this review

Thank you for your kind comments we are always happy to hear great feedback from our guests. We look forward to your return visit. More

Contributor
16 reviews 16 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 1, 2013

First off let me mention that the staff were the best I have come across. They were very informative and helpful. Definitely professional. The hotel is older and needs a remodel. Holes in the furniture and just a little on the dingy side. None of this was a deal breaker and I have since stayed again. Beds and linen were... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear Dave1243, Thank you for your candid feedback. It is lovely to read your kind words regarding our staff. We are delighted to hear you found the bed clean and comfortable. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to... More

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Additional Information about Holiday Inn Express Tucson Airport

Also Known As:
Holiday Inn Express Tucson Airport Hotel
Holiday Inn Express Tucson Airport Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn
Holiday Inn Express Tucson
Address: 2548 East Medina Road, Tucson, AZ 85706
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Top resorts Hotel in Tucson
#73 Spa Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Tucson Airport 2.5*
Official Description (provided by the hotel):
We have a newly renovated property with updated furnishings and fixtures throughout the hotel including: flat screen TV's, Denver pillow top mattresses, new carpet, wallpaper, new wood furnishings in bedroom, and also an updated breakfast area. ... more   less 
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