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Holiday Inn Express Tucson Airport

2.5 of 5
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2548 East Medina Road, Tucson, AZ 85706
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Holiday Inn Express Tucson Airport
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Ranked #77 of 129 Hotels in Tucson
A recent review
4 of 5 stars reviewed 6 days ago
KBJ278 Chandler, Arizona, United States
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78 Reviews from our TripAdvisor Community

Traveler rating
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    30
    20
    5
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chandler, Arizona, United States
Top Contributor
138 reviews 138 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this property for one night while in town on business. The property was easy to get to and is adjacent to the airport. The hotel is nice with a small lobby. The check in process was quick and the front desk attendant was friendly. My room was a nice size and contained a separate shower/toilet room and... More 

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Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

Dear KBJ278 The staff of the HiE Tucson Airport want to thank you for choosing to stay with us during your recent visit to Tucson. We take pride in making each stay a great stay and we are pleased you had a great stay with the noise on the first floor we are very sorry this. On your next visit... More 

Katy, Texas
Top Contributor
52 reviews 52 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here a few nights in business. Very clean and well kept hotel. The room was very spacious, the bed was super comfortable, and the water pressure for the shower was great. Staff was super friendly and a pleasure to deal with. Free wifi and breakfast.

Was this review helpful? Yes
Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at the HIE Tucson Airport would like to thank you for choosing to stay with us during your recent visit to Tucson. Our team take pride in making sure you have a great stay and with your comments we did the job well. We want to thank you again and look forward to seeing you on your next... More 

Long Beach, California
Top Contributor
101 reviews 101 reviews
91 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed March 16, 2015

Just spent a night here the past weekend. The hotel is located very near the airport (along with a dozen other hotels). It's clean, quiet, well-appointed and well-located, if you are planning on spending time near South Tucson or the airport.

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Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at the HIE Tucson Airport are very pleased you chose to stay with us during your recent visit to Tucson. We strive to make it a great stay and with your impute we will move forward to a;ways make it a great stay. We thank you and hope we see you again soon. Have a wonderful day. More 

Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 9, 2015

This very clean and well kept airport hotel met all needs. They had a list of nearby restaurants that the shuttle driver would provide transport to. The breakfast was adequate and newspapers and coffee were available. Would definately stay here again.

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Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at the HIE Tucson Airport would like to thank you for chosing our property for your visit in Tucson. Our goal is to be great and with your feed back the team works even harder to make that possible. We thank you again and wish you a wonderful day. More 

Cleveland
1 review
1 of 5 stars Reviewed March 7, 2015

Clean, comfy bed, updated, and affordable. But the a/c thermostat had a sign that HIX has preset all thermostats to save themselves some money, and that you could temporarily reset them. Good luck with that. After a couple of frustrating hours and no luck resetting, I called the front desk and she said she would send the van driver up.... More 

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Jackie P, Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at the HIE Tucson Airport are pleased you chose to stay with us during your visit to Tucson. We are very disappointed in ourselves for not making your stay the best it could be. We thank you for your comments and will be moving forward with training in these matters to make all stays great. Thank you again... More 

Virginia Beach, Virginia
Top Contributor
166 reviews 166 reviews
109 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed January 13, 2015

Pretty much standard for a HIX. The free airport shuttle was fast and convenient. The room was newer looking with very little wear showing and with a very comfy bed. I was upgraded to a much larger room with a couch and a coffee table due to my platinum status which was very much appreciated (way too many HIX's ignore... More 

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Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at the HIE Tucson Airport are proud that you chose to stay with us during your recent visit to Tucson. We pride ourselves in great customer service and if we drop the ball on that we can not fix without hearing from our wonderful guests. we thank you again for staying with us and wish you a wonderful... More 

Fargo, North Dakota, United States
Top Contributor
75 reviews 75 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 9, 2014

This was a wonderful place to stay near the airport. The staff was very friendly and helpful. My room was GREAT. Very clean, comfortable bed and quiet place to sleep. I really enjoyed the hot tub outside. Breakfast was pretty basic but tasted good and fresh.

Was this review helpful? Yes
Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The Staff at HIE Tucson Airport would like to thank you for choosing us for you recent stay in Tucson. We try our best to ensure every stay is a great stay and take pride in our service. Again we thank you for staying with us and look forward to seeing you again on your next visit to Tucson. Have... More 

Peoria, Arizona
Top Contributor
82 reviews 82 reviews
37 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed September 28, 2014

This is my first stay at this property. The staff was great, breakfast was nice, the property was clean, good bed with triple sheets. However, I have never seen so much mismatched furniture in one room. Every wall was lined with furniture. The desk was jammed in a corner which made the only usable space at the end of the... More 

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Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at HIE Tucson Airport are glad you chose to stay at out property during your resent stay in Tucson. We apprieciate all coments as it helps us to make improvements for all to stay comfortably. Thank you again and have a wonderful day, More 

Moreton, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 17, 2014

My daughter and I stayed here for 2 nights (1st and 2nd August) before heading off to our main place of stay, we stayed to adjust to the time difference and of how close to the airport it is. Couldn't fault it at all, room was large and clean, staff were friendly and the breakfasts were good, all in all... More 

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Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at HIE Tucson Airport are proud to have you as our guest and we look forward to seeing you on your next visit to Tucson. Have a wonderful day. More 

Denver, CO
Top Contributor
84 reviews 84 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 16, 2014 via mobile

After staying at several other Holiday Inn Express locations, I did not hesitate to select this one. All of the staff were very nice and helpful. Unfortunately, the first room I was assigned had some air conditioning problems, so I was moved to another room. The next morning, I went outside for a moment and the card key did not... More 

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Jackie P, General Manager at Holiday Inn Express Tucson Airport, responded to this review

The staff at Holiday Inn Express Tucson Airport thank you for choicing us for your stay while in Tucson, we are very sorry that you encountered problems during your stay. We pride ourselves in guest services and we hope that the issues were taken care of quickly and did not interupte your stay for a long period of time. We... More 

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