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All 127 Tucson hotels

Sheraton Tucson Hotel and Suites

3.5 of 5 Hotel   |   5151 East Grant Road, Tucson, AZ 85712
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64%
Ranked #64 of 127 hotels in Tucson
A recent review
5 of 5 stars reviewed 2 weeks ago
Valerwee Las Cruces, New Mexico
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377 people have reviewed this hotel

Traveler rating
    104
    126
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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English first
Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

There was definitely poop on the bathroom door. The carpets were nasty. Bathtub slippery from scum. Light bulbs were out in lamps and bathroom. Old raggedy towels. Dusty surfaces. Pet area is horrid. Trash can wasn't cleaned out. Yuck.

Was this review helpful? Yes
Las Cruces, New Mexico
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

I will definitely stay at this hotel again! They have a great breakfast buffet which has something different everyday. The rooms were spotless and the beds were incredibly comfortable. They exceeded my expectations of hospitality. And if your a coffee drinker you'll love that they have Starbucks available in the rooms!

Was this review helpful? Yes
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

It's awesome you enjoyed your time with us along with our breakfast buffet and our nice and clean rooms. We'll be here waiting for you, until next time, see you soon. More

Swansea, United Kingdom
Top Contributor
53 reviews 53 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice - especially the pool area which was very comfortable for both swimming and relaxing in the evening. My main complaint about it though, was the really odd configuration of the rooms. The whole hotel is in one long U shaped corridor which can only be accessed from the lobby from one direction. Our room being at... More

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Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We appreciate you taking the time to tell us about your stay. We're glad you had the opportunity to relax and unwind in our pool area, however, we apologize about your rooms being in the back of the hotel. On your next visit to to our hotel, be sure to request a room closer to the lobby. Thank you and... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After a VERY long trip to Tucson from the east coast, we made it to this Sheraton. First off, the drive to the hotel scared us some as the area we drove thru was a bit rough, and we were worried we made a mistake. We didn't. The area is very nice where the hotel is. The staff were amazing.... More

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Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We are so happy you gave us the opportunity to accommodate you recently. It is great to hear you enjoyed our staff and accommodations. We look forward to seeing you on your next trip to Tucson. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a night on our way back home from California. We got a suite so our little ones could stretch their legs and have room to play. All I can say is wow!! What a nice hotel and suite! The bathroom wa small and a little outdated but it didn't bother us. The staff was great and... More

Was this review helpful? Yes
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We are glad you chose to stay with us from your long trip from the east coast and liked our accommodations and friendly service. Our staff awaits to accommodate you on your next trip to the area. Thank you. More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a weekend, and we really enjoyed this hotel. While it is an older property, it is very well maintained with fresh decor, an attentive staff, and some of the largest rooms I've ever seen. Even thought we booked through Hotwire, we were upgraded to a suite upon arrival. Our suite was huge! The room was very... More

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Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We are glad you and your family chose to stay with us recently. It's wonderful you were upgraded to one of our suites. You comments have been shared with the stay, they do takes pride in providing friendly and accommodating service. Thank you and we look forward to accommodating you on your next visit to Tucson. More

Dallas, Texas
Top Contributor
216 reviews 216 reviews
145 hotel reviews
238 helpful votes 238 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel using SPG points - at 3,000 points/night it seemed a bargain. We got at the hotel around 10.30p. There was a short line for check-in, but within five minutes we were done. As occupancy (I suspect) ran pretty low and as I am a SPG preferred member (with no status though), I was upgraded to a... More

Was this review helpful? Yes
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for the great review of our hotel! We are glad that you received an upgrade upon arrival and were able to take advantage of the services we offer. Our Link @ Sheraton is comfortable and accommodating, located next to our Link @ Sheraton Starbucks Cafe. We are centrally located with quick and easy access to all areas of... More

Prata di Pordenone, Italy
Top Contributor
68 reviews 68 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here two weeks after moving back to the states. Could not have ended up at a better place. All the staff was extremely friendly. Loved going down to the Starbucks in the lobby and chatting with the woman behind the counter in the morning. The rooms were very clean, and housekeeping did a great job everyday. The pool was... More

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We thank you for taking the time to write about your recent stay. It is great to hear your enjoyed your two week stay and enjoyed our friendly service chatting with Mary in the mornings at our Starbucks Cafe. We look forward to accommodating you and your guests in the near future, please do not hesistate to contact me directly... More

Albuquerque, New Mexico
Top Contributor
56 reviews 56 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First time at this Hotel. The front desk team was very professional and welcome us. We had booked at "Club Level" and had a two room suite, which was a pleasant surprise. Ivan at the Club Lounge provided an outstanding service. He is very attentive, detailed, patient with kids, and always smiling. Victor at the restaurant/bar was also very professional... More

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We are happy to hear you enjoyed your stay and our friendly service. Your lovely comments have been passed along to Ivan and Victor, there were thrilled! Come back and see us again soon. More

San Antonio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night in June on our way from California to Carlsbad Caverns. Perfect pitstop for our family. Kids were able to play outside in the pool after a long day in the car. We booked a room with two full beds, but were offered a one bedroom suite with a king bed and pull out sofa for... More

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

It is wonderful you and your family were able to enjoy one of our spacious suites. We are glad you had the opportunity to enjoy our room service too. On behalf of all of the associates, thank you for being our guest and we hope to see you again. More

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Additional Information about Sheraton Tucson Hotel and Suites

Address: 5151 East Grant Road, Tucson, AZ 85712
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Tucson Hotel and Suites 3.5*
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Also Known As:
Sheraton Tucson Hotel Tucson
Tucson Sheraton

91 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sheraton Tucson Hotel & Suites encompasses the intimacy of a boutique hotel with fun feel of an urban retreat. Take comfort in our Sheraton Sweet Sleeper Bed, enjoy a delectable meal at Fire+Spice, and take in the breathtaking views of the nearby mountains. Sheraton Tucson Hotel & Suites' central location gives you easy access to surrounding businesses, cultural and recreational attractions. ... more   less 
Number of rooms
216

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