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Sheraton Tucson Hotel and Suites

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5151 East Grant Road, Tucson, AZ 85712
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Breakfast for 2 Included
Best prices for: 1 room 1 guest
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Sheraton Tucson Hotel and Suites
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Sheraton Tucson Hotel and Suites
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439 reviews from our community

Traveler rating
    125
    148
    85
    50
    31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Red Bank, New Jersey
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel so many times and it just keeps getting better. Great rooms, pool, buffet breakfast. Food in restaurant is excellent. Fireplaces at night with great service. The people that work here are so nice. Everybody at the front desk is outstanding and Pierre is just about the best there is. Can't wait to go back.

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Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend and I visited the Biosphere 2 and decided to make it a weekend stay. She is a Sheraton rewards member. The hotel is beautiful and well kept. I loved the size of our room. The bed was so amazing to sleep in. Clean room which I always appreciate. Up to date as well. The lobby was also very... More 

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for taking the time to share you comments with us. I am glad you enjoyed your stay with us and we appreciate your feedback. We hope to see you again in the future! Sincerely, Michele Hatch Director of Sales More 

California
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are a lot of chain hotels in eastern Tucson, but this is resort-like setting is great both for business and families. The central pool gets great sun, but has trees and a restaurant/bar adjacent to allow mingling and food and drink. The staff is friendly and welcoming and it's like being in a boutique getaway. The refrigerators and microwaves... More 

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for choosing The Sheraton Tucson Hotel and Suites for your stay. We are very happy to know that you enjoyed your stay and hope you have a chance to visit us again! Sincerely, Michele Hatch More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Had an amazing stay and enjoyed the food at Fire + Spice. Our food was prepared by Trevor and our sever was Trisha. Great food and service!! Couldn't have asked for a better experience. I Recommend it!!

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for staying with us and visiting Fire + Spice while you were here. We are so glad that you had a great experience and love when we can pass the employee acknowledgements on to our staff. Thanks for remembering their names! We hope that you have a chance to come back and visit again soon. Sincerely, Michele Hatch... More 

Council Bluffs, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a sauna hot tub and a heated outdoor pool.. Beds are so comfortable... Rooms are clean and comfortabl... We booked a basic room with two double beds and when we arrived they upgraded us to a suite for the same price.. I am more than satisfied...

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Our heated outdoor pool is very popular, especially for our guests from the north who are looking for a great escape after the long winter. Our Sheraton Sweet Sleeper Beds are a fantastic way to end your day with a comfortable nights sleep. We are very happy that you enjoyed your stay with us. Thank you for sharing your time... More 

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Reviews were mixed prior to our arrival so I wasn't expecting the "best". Lobby looked great, lots of computer stations, modern décor. Check-in was fast and friendly. Room was modern, large desk for computers, etc, Room has seen some wear but was clean and mostly quiet. Pool area was popular, nice large firepits to sit around. All in all it... More 

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Joanne, Thank you for your review. We hope you had a chance to enjoy some s'mores by those fire pits on a relaxing evening while you were with us. But most of all we are happy we were able to exceed your expectations. Come back and visit us again soon! Sincerely, Michele Hatch Director of Sales More 

Elgin, Illinois
1 review
2 of 5 stars Reviewed 4 weeks ago

Our family took a spring break trip under a Family and Friends rate and stayed at this Sheraton. The room we were initially placed in contained 2 double beds, one of which had a bug underneath the mattress. I do not believe it was a bed bug as it ran and did not hop, however, a bug is a bug... More 

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Megan, Thank you for sharing you experience with us and I am truly sorry that Tucson did not meet your expectations. Please accept my apologies for not meeting your expectations during your visit with us. This feedback will be helpful to us in the future to be able to better serve our guests. Sincerely, Michele Hatch Director of Sales More 

Hales Corners, Wisconsin
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

My husband & I would most certainly stay at the Sheraton Tucsono in the future if we have another opportunity. The suite was very quiet even though we were located not far from the artistically lighted pool & in-house restaurant. We sampled the cheesecake since we had already had dinner; it was delicious. The unit itself was very comfortable with... More 

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for sharing your time in Tucson with us! We are very happy that you enjoyed your stay and hope you do have the opportunity to stay with us again if you find yourself in the Old Pueblo in the future. Sincerely, Michele Hatch More 

Deming, New Mexico
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 14, 2015

I have had several stays at The Sheraton. My 1st visit for the location, next to the Tucson Orthopedic Institute. Very pleased with the staff. Cordial, Polite & Helpful. Spacious accommodations. A relaxing atmosphere for my situation. Any visit I have back in Tucson, I will book at The Sheraton.

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for complimenting our staff. They are truly the best part of our hotel and provide a great experience for our guests. We couldn't be much closer to the Tucson Orthopedic Institute (located in the TMC surgical tower) if we tried! The Sheraton Tucson Hotel and Suites is the only hotel that Tucson Medical Center offers complimentary shuttle for... More 

Phoenix, Arizona
Top Contributor
51 reviews 51 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 13, 2015

My wife and I stayed here for a weekend and were upgraded to the Club Level, maybe because we are Starwood members. Our two room suite was expansive with a king bed and TV in one room and a sofa bed, chair, desk, and TV in the adjoining room. The bathroom was a little tight but the vanity was in... More 

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mjmhatch, Director of Sales at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for being loyal Starwood Preferred Member! Being so close, I hope you have a chance to visit us again and enjoy some of the amenities you mentioned you did not have a chance to during this visit. Our club Lounge is designed to please. Access included for Club Level Guests and Platinum SPG members, you will always find... More 

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