We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 127 Tucson hotels

Sheraton Tucson Hotel and Suites

3.5 of 5 Hotel   |   5151 East Grant Road, Tucson, AZ 85712
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Sheraton Tucson Hotel and Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Sheraton Tucson Hotel and Suites to your Saves list
63%
Ranked #64 of 127 Hotels in Tucson
A recent review
3 of 5 stars reviewed 1 week ago
OCGordon Portland, Oregon
Write a Review

383 reviews from our community

Traveler rating
    105
    127
    78
    45
    28
See reviews for
98
111
44
87
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (383)
  • Mar-May only
    (125)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (98)
All months
Portland, Oregon
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Deserves 3.5 We are big users of Sheraton. SPG Members, the whole works. We like Sheraton's because they are typically clean, comfortable, reasonably priced, have a restraunt, bar, and..the club room. This pretty much met all of our criteria. It is a large complex with a good design. Nice pool in the center and places to eat outside next to... More

Was this review helpful? Yes
on th road
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a great location for my needs. I also love the IHOP next door for breakfast. At check-in, on request, I was given a room they claimed was in the ‘pet free’ section. Unfortunately, 2 days later I walked by a room 2 doors down the hall with a yapping dog inside. The front desk was unaware of... More

Was this review helpful? Yes
El Paso, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

Very disappointed from the moment we got there. Granted, I know the Priceline rules and the hotel only needs to accomodate 2 adults if you name your own price, However, I have been using Priceline for years and this hotel was the only one that charged me extra for two double beds. The room had filthy carpet with black stains,... More

Was this review helpful? Yes
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More

Houston, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 8, 2014

Got a great rate. The hotel is old carpet stained. Bathroom ceiling spotted with mold. Glade I paid so little, or I would be disappointed. Rooms were quiet. This is a okay place to stay if you get it cheap.

Was this review helpful? Yes
Sierra Vista, Arizona
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2014

This room was offered at a great price on Hotwire. My daughter and I stayed one day, as it was cheaper than paying for gas on a round trip to Tucson. I didn't expect much considering the price, but, I was pleasantly surprised to see an attractive lobby made even more appealing with the included Starbucks coffee bar. Starbucks coffee... More

Was this review helpful? Yes
El paso
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014 via mobile

Extremely disappointing stay. The rooms were old, the water for the shower was hit or miss on the temperature, and there was a drug bust at the hotel. When I asked the hotel clerk if I could order at the Starbucks in the hotel, she stated I would have to wait for two hours until another clerk came on shift.... More

Was this review helpful? Yes 1
Yuma, Arizona
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2014

Due to an unusual set of circumstances I had to be in Tucson with my son's dog. This Sheraton is pet friendly, near my destination, and very well priced. One thing you can count on at a Sheraton is comfortable beds. This one did not disappoint; the bed and pillows were great. The bathroom was clean and up-to-date. There was... More

Was this review helpful? Yes 1
Marana, Arizona
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 26, 2014

I booked the hotel on Priceline so I got a great price. They claim it is a 3-1/2 star but that's pushing it I think. It is a pretty old/dated hotel but we enjoyed our stay and we picked a room that overlooked the pool. The downside is it was next to the service/guest elevator and their elevator was very... More

Was this review helpful? Yes 1
Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

There was definitely poop on the bathroom door. The carpets were nasty. Bathtub slippery from scum. Light bulbs were out in lamps and bathroom. Old raggedy towels. Dusty surfaces. Pet area is horrid. Trash can wasn't cleaned out. Yuck.

Was this review helpful? Yes
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We apologize for the inconveniences you encountered during your stay with us. Our team will be sure to address the items mentioned. Thank you for your feedback and hope you give us another opportunity to accommodate you in the future. More

Las Cruces, New Mexico
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

I will definitely stay at this hotel again! They have a great breakfast buffet which has something different everyday. The rooms were spotless and the beds were incredibly comfortable. They exceeded my expectations of hospitality. And if your a coffee drinker you'll love that they have Starbucks available in the rooms!

Was this review helpful? Yes
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

It's awesome you enjoyed your time with us along with our breakfast buffet and our nice and clean rooms. We'll be here waiting for you, until next time, see you soon. More

Do you own or manage Sheraton Tucson Hotel and Suites?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Tucson Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Tucson Hotel and Suites

Address: 5151 East Grant Road, Tucson, AZ 85712
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Tucson Hotel and Suites 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Orbitz, Priceline, Travelocity, Hotels.com, Odigeo and Tingo so you can book your Sheraton Tucson Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Tucson Hotel Tucson
Tucson Sheraton

92 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (83)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (11)
Viewed
Room/suite (12)
Viewed
0:21
Videos (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Sheraton Tucson Hotel and Suites

Enlarge Map