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Sheraton Tucson Hotel and Suites

3.5 of 5 5151 East Grant Road, Tucson, AZ 85712
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Sheraton Tucson Hotel and Suites
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Sheraton Tucson Hotel and Suites
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409 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tallinn, Estonia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It's a very old hotel and it shows. For example the bathroom door wouldn't stay closed without locking it, it would just slip open after a little while. Although I must admit the location was good and the room was clean. And there was fast free wi-fi in the room. But what especially bothered me was the letter that was... More 

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Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Brought our printed confirmation for 5 and they put us in a room with double beds (no roll away). They did not move us first night; one slept on the floor. On night 2, we agreed to pay more for bigger room but they charged us extra for both nights! Only bright spot was bartender.

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Gleeson. AZ
Top Contributor
160 reviews 160 reviews
42 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent one night at the hotel, staff was very nice. Part of the hotel I was in requires some updating, carpeting in the halls not in great shape. The room was a nice size and clean, bedding looked a little warn. Not a bad place, I would stay again but hope they upgrade/clean the carpeting in the halls.

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Sheffield, United Kingdom
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a little outdated, but the room was spacious, clean and very comfortable. The room was well-appointed with a lovely bed, spotless bathroom, decent fridge, etc. It was a step up from the previous hotel we used in Scottsdale. The staff we met were very friendly and helpful - especially when I couldn't remember which email account I... More 

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Mazatlan, Mexico
Top Contributor
69 reviews 69 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is old, you can see it in the building I really recommend to book in the suite because the common hotel room are very far from lobby and really old, the hallways carpet is old and has smell. I book it and went in two occasion this dec 14 an jan 15 I had the opportunity to visit... More 

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Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

Thank you for letting us know about your recent experience at our hotel. It is only with feedback, such as yours that we are able to improve on our service and accommodations. We apologize for any inconveniences you encountered during your stay, please let me know if there is anything I can do for you in the future. We hope... More 

Houston, Texas
Top Contributor
51 reviews 51 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great hotel with great service. We went there in our way from Houston to California and we stopped in Tucson. The hotel coffee was great, it looks more like a boutique hotel. We have been upgraded to a suite which was very spacious, clean and in a good location. Highly recommended.

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We are glad you choose to stay with us on your way to California. Our staff looks forward to accommodaing you again. Thank You, More 

Pinetop-Lakeside, Arizona
Top Contributor
77 reviews 77 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 21, 2014

We stay at this Sheraton often when in Tucson. The rooms are clean and the staff is friendly. There is a small restaurant on site but don't opt for the $13 buffet breakfast that is free elsewhere. I usually go with the Priceline deal to keep it reasonable. Comfy beds and clean.

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We appreciate you choosing to stay at the Sheraton Tucson on your trips to Tucson. Our staff looks forward to accommodating you again soon. More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014 via mobile

My wife and I stayed here for a family wedding. The room rate was VERY reasonable, the room was clean and comfortable, and the hotel staff did an excellent job with the wedding ceremony and dinner - excellent food!

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

It was great to have you all with us for the fabulous wedding. Please come back and visit us again soon. More 

Tucson
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2014

I booked this room about 10 minutes before arriving. It was the closest and most convenient, since it's located next to the hospital where my daughter was in labor. The hotel staff were very prompt & accommodating. They knew I hadn't slept in many hours and made the process very easy & fast. I requested the top floor, but the... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We are so happy you enjoyed your stay with us. We look forward to your next visit to Tucson. Thank you, More 

MEDFORD OREGON
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

You will love the amenities! Being out side with fire pits, color changing salt water BIG jacuzzi, great big clean pool. Beautiful court yard. Amazing bar & food. Location depends on what you need to do while in town. Grant is a main st that can pretty much get you close to anywhere you need to be. And it's a... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We are so happy to hear you had a great time during your recent stay. Our amenities, atmosphere and food are great additions. Thank you for your feedback and we look forward to seeing you again. More 

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Additional Information about Sheraton Tucson Hotel and Suites

Address: 5151 East Grant Road, Tucson, AZ 85712
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Tucson Hotel and Suites 3.5*
Number of rooms: 216
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Also Known As:
Sheraton Tucson Hotel Tucson
Tucson Sheraton

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