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All 127 Tucson hotels

Sheraton Tucson Hotel and Suites

3.5 of 5 Hotel   |   5151 East Grant Road, Tucson, AZ 85712
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Ranked #63 of 127 Hotels in Tucson
A recent review
4 of 5 stars reviewed 2 weeks ago
OnTheRoadRetired on th road
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382 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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on th road
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a great location for my needs. I also love the IHOP next door for breakfast. At check-in, on request, I was given a room they claimed was in the ‘pet free’ section. Unfortunately, 2 days later I walked by a room 2 doors down the hall with a yapping dog inside. The front desk was unaware of... More

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El Paso, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

Very disappointed from the moment we got there. Granted, I know the Priceline rules and the hotel only needs to accomodate 2 adults if you name your own price, However, I have been using Priceline for years and this hotel was the only one that charged me extra for two double beds. The room had filthy carpet with black stains,... More

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Houston, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 8, 2014

Got a great rate. The hotel is old carpet stained. Bathroom ceiling spotted with mold. Glade I paid so little, or I would be disappointed. Rooms were quiet. This is a okay place to stay if you get it cheap.

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Sierra Vista, Arizona
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2014

This room was offered at a great price on Hotwire. My daughter and I stayed one day, as it was cheaper than paying for gas on a round trip to Tucson. I didn't expect much considering the price, but, I was pleasantly surprised to see an attractive lobby made even more appealing with the included Starbucks coffee bar. Starbucks coffee... More

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El paso
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014 via mobile

Extremely disappointing stay. The rooms were old, the water for the shower was hit or miss on the temperature, and there was a drug bust at the hotel. When I asked the hotel clerk if I could order at the Starbucks in the hotel, she stated I would have to wait for two hours until another clerk came on shift.... More

Was this review helpful? Yes 1
Yuma, Arizona
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2014

Due to an unusual set of circumstances I had to be in Tucson with my son's dog. This Sheraton is pet friendly, near my destination, and very well priced. One thing you can count on at a Sheraton is comfortable beds. This one did not disappoint; the bed and pillows were great. The bathroom was clean and up-to-date. There was... More

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Marana, Arizona
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 26, 2014

I booked the hotel on Priceline so I got a great price. They claim it is a 3-1/2 star but that's pushing it I think. It is a pretty old/dated hotel but we enjoyed our stay and we picked a room that overlooked the pool. The downside is it was next to the service/guest elevator and their elevator was very... More

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Los Angeles
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

There was definitely poop on the bathroom door. The carpets were nasty. Bathtub slippery from scum. Light bulbs were out in lamps and bathroom. Old raggedy towels. Dusty surfaces. Pet area is horrid. Trash can wasn't cleaned out. Yuck.

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Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We apologize for the inconveniences you encountered during your stay with us. Our team will be sure to address the items mentioned. Thank you for your feedback and hope you give us another opportunity to accommodate you in the future. More

Las Cruces, New Mexico
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

I will definitely stay at this hotel again! They have a great breakfast buffet which has something different everyday. The rooms were spotless and the beds were incredibly comfortable. They exceeded my expectations of hospitality. And if your a coffee drinker you'll love that they have Starbucks available in the rooms!

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Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

It's awesome you enjoyed your time with us along with our breakfast buffet and our nice and clean rooms. We'll be here waiting for you, until next time, see you soon. More

Swansea, United Kingdom
Top Contributor
53 reviews 53 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 29, 2014

The hotel was nice - especially the pool area which was very comfortable for both swimming and relaxing in the evening. My main complaint about it though, was the really odd configuration of the rooms. The whole hotel is in one long U shaped corridor which can only be accessed from the lobby from one direction. Our room being at... More

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Margaret R, General Manager at Sheraton Tucson Hotel and Suites, responded to this review

We appreciate you taking the time to tell us about your stay. We're glad you had the opportunity to relax and unwind in our pool area, however, we apologize about your rooms being in the back of the hotel. On your next visit to to our hotel, be sure to request a room closer to the lobby. Thank you and... More

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Additional Information about Sheraton Tucson Hotel and Suites

Address: 5151 East Grant Road, Tucson, AZ 85712
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Tucson Hotel and Suites 3.5*
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Also Known As:
Sheraton Tucson Hotel Tucson
Tucson Sheraton

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