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Sheraton Tucson Hotel and Suites

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5151 East Grant Road, Tucson, AZ 85712
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Sheraton Tucson Hotel and Suites
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474 Reviews from our TripAdvisor Community

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Mazatlan, Mexico
Level Contributor
165 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I stayed just one night in Late November, booked by hotwire and when I showed in the front desk, they did not have my reservation even though I showed the confirmation, they told me they didn't have system, they gave me a room in the old part of the hotel in the opposite side of the front desk, smelly room,... More 

Helpful?
Thank Jackordaz
North Huntingdon
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Sheraton while visiting family and found the location to be within a short drive to many stores, restaurants and services. With traffic signals easily accessed from the parking area you can safely enter or cross Grant Road. The hotel is currently upgrading its Ethernet wiring but the work in no way interfered with our visit. For... More 

Helpful?
Thank Jack B
Albuquerque, New Mexico, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are a family of four, two of which are teenagers. We stayed at this Sheraton over MLK weekend while attending a soccer tournament. We had a suite that overlooked the pool and outdoor area. The room arrangement was nice. It is great to have 2 tvs and a sitting room when traveling with the teenagers. We also had a... More 

Helpful?
Thank Beth N
San Diego, California
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

•*Service and Staff: Really good and friendly. Nothing over and above. •*Room: Outdated furniture, small TV, loud AC/Heat •*Bed: Pretty good, actually. Firm, if you like that. Comforter was thick, which was nice. •*Bathroom: small, outdated. •*Gym: Clean and nice, but small and limited. Dumb bells to 50#, 3 treads, 2 elipticals. One bench. Very so so. No machines or... More 

Helpful?
Thank JNSPEJ
North AZ
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 26, 2015

Spent 4 nights Had to try 3 times (days) to get leaky toilet fixed. Once the Manager heard about it the job got done. Room furnace didn't work first night fixed next day. Generally clean every time we have stayed here. Scheduled for upgrading next few months. Breakfast is a waste of time even if free with coupon. Don't ever... More 

Helpful?
Thank Clifford B
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 20, 2015 via mobile

We arrived late at night after a long drive from Dallas. The receptionist was very friendly and welcoming. Found the room, and it looked good. The whole building is rather dated and needs a overhaul. The carpets in the hall were stained and just looked older. We slept quite comfortably. Woke up and went to brew a coffee.. Found the... More 

Helpful?
Thank Mark W
Seattle, Washington
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 16, 2015 via mobile

We were here for a workshop and chose the Sheraton because of its proximity to the event venue. The room was clean but we had some issues. The room keys didn't work initially and the in-room coffee service wasn't restocked the last day.

Helpful?
Thank BruceWhitehead45
Tucson, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 14, 2015

it was after shock which really hurt me. after living in the hotel for about 6 months or more, i moved to a condo a few blocks away./ one night someone was driving me home and i am, disbabled terminaly ill, i was passing the sheraton and had a migrane and needed cofffee . i went in to the desk... More 

Helpful?
1 Thank Skip P
White Bear Lake, Minnesota
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 11, 2015

This is an older property. They are slowly updating the rooms. We stayed in the Club Level Suites. We loved the size of the living area and the bedroom.There were 2 large TV's, one in each room and a door to close between the living area and the bedroom. There was a pullout sofa couch, chair and desk with an... More 

Helpful?
Thank SuzB3
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed October 6, 2015 via mobile

The outside and lobby are beautiful. Then you walk down the hallway and it looks like a horror movie. Staines and tears in the carpet, mirror in bathroom had fallen and was resting crooked on counter, there were 3 holes in the walls, brown stuff smeared on the beds headboard.. Bedding was okay but deffinetly didn't walk around without shoes... More 

Helpful?
3 Thank Mia1027
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