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Sheraton Tucson Hotel and Suites

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5151 East Grant Road, Tucson, AZ 85712
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Sheraton Tucson Hotel and Suites
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Sheraton Tucson Hotel and Suites
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433 reviews from our community

Traveler rating
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    85
    50
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Elgin, Illinois
1 review
2 of 5 stars Reviewed yesterday NEW

Our family took a spring break trip under a Family and Friends rate and stayed at this Sheraton. The room we were initially placed in contained 2 double beds, one of which had a bug underneath the mattress. I do not believe it was a bed bug as it ran and did not hop, however, a bug is a bug... More 

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Hales Corners, Wisconsin
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband & I would most certainly stay at the Sheraton Tucsono in the future if we have another opportunity. The suite was very quiet even though we were located not far from the artistically lighted pool & in-house restaurant. We sampled the cheesecake since we had already had dinner; it was delicious. The unit itself was very comfortable with... More 

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Deming, New Mexico
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have had several stays at The Sheraton. My 1st visit for the location, next to the Tucson Orthopedic Institute. Very pleased with the staff. Cordial, Polite & Helpful. Spacious accommodations. A relaxing atmosphere for my situation. Any visit I have back in Tucson, I will book at The Sheraton.

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Phoenix, Arizona
Top Contributor
50 reviews 50 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a weekend and were upgraded to the Club Level, maybe because we are Starwood members. Our two room suite was expansive with a king bed and TV in one room and a sofa bed, chair, desk, and TV in the adjoining room. The bathroom was a little tight but the vanity was in... More 

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Eden Prairie, Minnesota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

My sister and I went in late March and didn't have any complaints unlike other reviews I've read. We stayed two nights. The room was clean and spacious, the hallways were clean, staff was friendly and LOVED the pool area. I'd stay here again.

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Malibu, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Well--first the good points. The staff is by and large friendly and the hotel is well situated to reach many parts of Tucson. Rooms were clean except for one day the maid left a dirty toilet and used rags around the room and no soap! I mentioned this to the desk but they did nothing about it. The other problem... More 

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Lacey, Washington
Top Contributor
73 reviews 73 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

My advice...go some where else. This Sheraton is run down and dirty. We stayed 3 nights and were treated to paper thin walls, trash collection loud and clear on Monday morning and one of the most run down hotels I have ever stayed in. We would have left, however we prepaid for the entire stay and did not want to... More 

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Arvada, Colorado
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here on business for one evening. This hotel needs to be in the TWO star (Vs. 3.5 star) category. The resort is far from a nice hotel/resort. It needs a bunch of cleaning, updating and replacing. It is just very old and neglected. For instance, cracks in bathroom tile, water damage, rust in many places, stains on hallway... More 

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sacramento, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 11, 2015

When I made the reservations, the hotel told me that we would be minutes from the University. It is 20-25 minutes to the University. This caused me significant business and leisure hardship. The hotel offered club access and breakfast buffet coupons. Neither of which was satisfactory. Most hotels in this class offer alcoholic beverages for limited hours in their club... More 

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Arizona
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 10, 2015

Not too far from downtown. Lobby and grounds are very nice. Unfortunately we didn't get to enjoy the fire pits outside. The bathroom (toilet & tub/shower) is VERY small and outdated. The bedroom did have a door that separated it from the living space/kitchenette/desk.

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