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Hotel Tucson City Center Conference Suite Resort

#81 of 129 Hotels in Tucson
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475 North Granada Avenue, Tucson, AZ 85701
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Hotel Tucson City Center Conference Suite Resort
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Hotel Tucson City Center Conference Suite Resort
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335 reviews from our community

Traveler rating
    81
    87
    45
    53
    69
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75
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73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Santa Fe, New Mexico
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

The pool area and lobby are great places to hang out. Breakfast is free and generous. But the rooms and halls are shabby. There was a bag of dirty laundry left in the hall for 24 hours, and it looked as though no one ever vacuumed, at least on my floor. When I checked in, there was a dirty washcloth... More 

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Kelowna, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I believe this property is under renovations - some of the rooms that haven't yet been done are pretty tired. The grounds are lovely - beautiful orange trees full of fruit. However, if you don't have a vehicle there aren't many amenities in the local area. I was looking for a convenience store and had to walk 20 minutes to... More 

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Phoenix, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is the second time I've stayed at this resort and it was because of a dog show being held on the grounds. I certainly will not hesitate to stay there again. Rooms are spacious and clean with a microwave and small fridge. Hair dryer is provided, as is ironing board, etc. The front desk staff - very professional and... More 

Was this review helpful? Yes 1
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for taking the time to complete a review to let us know how we are doing. We are glad you enjoyed your stay. We look forward to seeing you in the future. Please feel free to contact me directly at (520)622-3000 or email at jegelhoff@innsuites.com. Ask for Jeff. Please also let us know the way we can improve... More 

Yuma, Arizona
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed there a few times and I've been happy every time we stayed there. We've never had a problem with service and cleanliness. Family oriented especially since pets are allowed. The pool area is big and there are volleyball courts for games. The bar is also friendly and has good service.

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review. We value your opinion. If you need to contact me, you can reach me at 520-622-3000 or jegelhoff@innsuites.com. Just ask for Jeff. We look forward to seeing you in the future. More 

El Mirage, AZ
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel April 3 & 4, 2015. We were attending a conference being held in the facility. Check in process took almost 30 mins. I thought it was due to being a Fri. afternoon. Learned differently the next day. We were only given our room number & a map. We had to take an elevator to our... More 

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Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We value all of our guests opinion and appreciate feedback. Again thank you for your review. You can reach me at jegelhoff@innsuites.com or 520-622-3000. Ask for Jeff. We look forward to serving you in the future. More 

Denver, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

Like most reviews, it must be taken with a grain of salt. This is no different. But please let me share the highs and lows of this hotel. Pros: - Pool size is good - Nightly social with 2 free drinks - Close to proximity to many things in Tucson - Allows pets with advanced notice (did not use this,... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We actually are in the process of renovating our rooms to match our lovely courtyard. I would like to invite you back as you can see what progress we have made. Contact me directly at jegelhoff@innsuites.com or at 520-622-3000. Ask for Jeff More More 

Cornelius, NC
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Think of it as camping but with a flush toilet. Pros- free shuttle, 2 free beers/wine at happy hour, beautiful pool and breakfast included Cons- beatup shuttle vehicle with very rough/jerky driver. We checked into our room that was "ready" to find the door propped open with a chair, the TV and its cabinet in the middle of the room... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We are constantly striving to make improvements to the hotel. While everyone has an opinion, don't be fooled by people whose opinion doesn't match the rest of the reviews. Feel free to contact me at jegelhoff@innsuites .com or call Jeff at 520-622-3000 More 

Cortland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several times in the past. Always have great service. Nice pool and beautiful grounds. My room was clean and had microwave and small refrigerator. Big screen TV and wi-fi. PJ's lounge is nice, the food is good and reasonably priced. Breakfast buffet is nice and has a large variety of food. Like I said, this is... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We value all of our guests opinion and appreciate feedback. Again thank you for your review. You can reach me at jegelhoff@innsuites.com or 520-622-3000. Ask for Jeff. We look forward to serving you in the future. More 

Scottsdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second time staying here. The staff is helpful and friendly. My room is spacious and came with a full sized refrigerator. I immediately hit up the local grocery store and good all the food I needed for my stay. That along with the reasonable room rate really saved some cash. I'm most happy about the room being... More 

Was this review helpful? Yes 1
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for taking the time to complete a review to let us know how we are doing. We are glad you enjoyed your stay. We look forward to seeing you in the future. Please feel free to contact me directly at (520)622-3000 or email at jegelhoff@innsuites.com. Ask for Jeff. Please also let us know the way we can improve... More 

Altaloma
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was my great pleasure too to stay at this hotel. I made the reservation on line and prepaid for the stay on March 18th night for a room with a Jacuzzi. I came to the hotel on 18th around 10:30 PM and met Mr. Ramon Galindo in the front desk. He checked in the system and told me no... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We appreciate the kind words and value your opinion. We are constantly striving to make improvements to the hotel and invite you back to see what we have accomplished since February. Feel free to contact me at jegelhoff@innsuites .com or call Jeff at 520-622-3000 More 

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