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Hotel Tucson City Center Conference Suite Resort

#80 of 129 Hotels in Tucson
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475 North Granada Avenue, Tucson, AZ 85701
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Hotel Tucson City Center Conference Suite Resort
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348 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Auckland, New Zealand
5 of 5 stars Reviewed 2 days ago NEW

This hotel was amazing. Max on the front desk was awesome and helped find us a room we were happy with even though the hotel was quite busy. The social hour is a nice touch. Two free drinks included in the price was much appreciated. We don't normally eat at hotels, but we were so tired and heat drained that... More 

Was this review helpful? Yes
Silver City, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights on the spur of the moment. The room was very large, even for a suite-style room. Everything was clean in the room, but also in the common areas, the pool, etc. This place is basic without frills, but it had everything I needed. The front desk gave me a toothbrush & toothpaste. The bar/restaurant... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We value all of our guests opinion and appreciate feedback. Again thank you for your review. You can reach me at jegelhoff@innsuites.com or 520-622-3000. Ask for Jeff. We look forward to serving you in the future. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I participated in an Arizona Conservation Corps event and stayed at Hotel Tucson after it was completed. The atmosphere and service provided was beyond my expectations. I went to the bar to watch the hockey game and was immediately greeted by Ronnie. He was extremely helpful and positive the entire time I was there. Without a doubt one of the... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We appreciate the kind words and value your opinion. We are constantly striving to make improvements to the hotel. Feel free to contact me at jegelhoff@innsuites .com or call Jeff at 520-622-3000 More 

Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I've never felt so much like I was back in Hawaii or visiting an exotic desert oasis than when I stayed at this hotel. The perfect place to relax and revive. The price was also very reasonable. My biggest fear is that it will be snapped up by a large hotel chain and made sterile, and families will be priced... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We value all of our guests opinion and appreciate feedback. Again thank you for your review. You can reach me at jegelhoff@innsuites.com or 520-622-3000. Ask for Jeff. We look forward to serving you in the future. More 

San Diego, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 25, 2015

This sprawling property is part of the Inn Suites Boutique Hotel Collection, but there's nothing too chick or romantic about it. The hotel caters to convention/meeting room groups and families looking for a place to stay while passing through Tucson. Large grassy areas dotted with towering palms and orange trees adorn the landscape that includes a hot tub, spacious pool,... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your feedback regarding your recent stay with us. We have shared your comments with the members of our Housekeeping and Maintenance associates and are taking the necessary steps to correct these issues. Thank you again for your comments and feel free to reach me directly at jegelhoff@innsuites.com or at (520) 622-3000. Ask for Jeff More 

2 reviews
5 of 5 stars Reviewed May 19, 2015

Hotel Tucson was great, clean and great for the price! The pool is huge! 12Ft depth, I rarely find a hotel with this depth. Heard the full breakfast was great from my kids, although I was unable to attend.

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We are pleased to hear that we met your expectations during your recent stay with us. I will be sure to share your positive experience with our associates and we look forward to welcoming you back the next time you are in Tucson. Please feel free to contact us directly at (520) 622-3000 or via email at jegelhoff@innsuites.com. Ask for... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 15, 2015

For the price, the hotel is very nice and confortable and it has a good pool for this type of hotel. The two things I can complain about is the time the front desk clerk took for checking me in, twice I have been here and both times it took 25mins+. The other thing, the coffee makers in the room... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your feedback regarding your recent stay with us. We have shared your comments with the members of our front desk and are taking the necessary steps to correct these issues. Thank you again for your comments and feel free to reach me directly at jegelhoff@innsuites.com or at (520) 622-3000. Ask for Jeff More 

Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

I was At the Hotel Tucson City Center To watch A boxing match. They had great drink special excellent staff. Plenty of big screen TVs. The atmosphere was great. I will recommend this hotel to all my friends and family. The pool area is amazing very clean well kept. and huge!!

Was this review helpful? Yes 1
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We are pleased to hear that we met your expectations during your recent stay with us. I will be sure to share your positive experience with our associates and we look forward to welcoming you back the next time you are in Tucson. Please feel free to contact us directly at (520) 622-3000 or via email at jegelhoff@innsuites.com. Ask for... More 

1 review
5 of 5 stars Reviewed April 28, 2015 via mobile

Had a very nice and comfortable stay .would recommend hotel Tucson to my friends and family . The atmosphere is awesome, swimming pool is second to none and is always well kept. I'm looking forward to my next stay to relax by the pool during social hour with my complimentary ice cold beer.

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your recent review of Hotel Tucson City Center. We value all of our guests opinion and appreciate feedback. It clear there is a wide discrepancy from what one guest sees compared to another. Again thank you for your review. You can reach me at jegelhoff@innsuites.com or 520-622-3000. Ask for Jeff More 

London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed April 26, 2015

It seems unfair to complain about a hotel with a swimming pool that only cost $40 a night, but... The whole hotel complex is in dire need of refurbishment. It's just, well, a bit tired. And the least said about the (admittedly inclusive) breakfast, the better.Likewise, our decision to eat there one evening was not repeated. On the positive side,... More 

Was this review helpful? Yes
Jeff E, Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your feedback regarding your recent stay with us. We have shared your comments with the members of our Housekeeping and Maintenance associates and are taking the necessary steps to correct these issues. Thank you again for your comments and feel free to reach me directly at jegelhoff@innsuites.com or at (520) 622-3000. Ask for Jeff More 

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