We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 127 Tucson hotels

Hotel Tucson City Center Conference Suite Resort

2.5 of 5 Hotel   |   475 North Granada Avenue, Tucson, AZ 85701 (El Presidio)
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Hotel Tucson City Center Conference Suite Resort to your Saves list
Hotel Tucson City Center Conference Suite Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
54%
Ranked #75 of 127 Hotels in Tucson
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed August 3, 2014
MrsDJHP Mill Creek, Washington
Write a Review

288 reviews from our community

Traveler rating
    70
    79
    39
    40
    60
See reviews for
64
67
23
60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Emmetsburg, Iowa
Top Contributor
54 reviews 54 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We tried four rooms before finding one that was fairly clean. We were later told the other rooms hadn't been rented in over a month -- so apparently they just sat their dirty for over a month. Conditions are truly deplorable! I can't believe they're allowed to keep the place open. And apparently they don't use exterminators because we saw... More

Was this review helpful? Yes 1
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Cecelia M. We have just received your review regarding your recent stay. We apologize we did not meet your expecations. I would like to address your concerns. We have a very aggressive pest control procudure that is implemented daily, monthly and quarterly. We apply pest control on every square foot of the property. I personally oversee this procedure and watch... More

Mesa, Arizona
Top Contributor
59 reviews 59 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So I'm in Tucson for business every week, this time I needed to spend an overnight. Didn't feel like staying by UofA as school has just started and totally congested. Also this is close to downtown where most of my business is. Took a quick glance at this place, reviewed the pics and made a very hasty choice. At first... More

Was this review helpful? Yes 3
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

I have just received your review regarding your recent stay at Hotel Tucson City Center. We are in the process of full renovations to numerous suites in several buildings. This inlcudes bathroom tile, kitchen/wetbar tile, carpet and pad, electrical switches and plugs, paint, artwork, flatscreen TV's, chrome fixtures in sinks and tubs, oversized headboards, furniture, linen AC units and more.... More

Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

THis was my second time staying here. They tout this hotel as having been renovated in 2010, but they must have just meant the entryway. They either did not do the rooms or they already need doing again. This place is a dump and it smells like one: carpets dirty; walls in need of paint; extensive mildew in the tub... More

Was this review helpful? Yes 3
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for your review! We apologize we were not able to meet your expecations. It is our goal to exceed every guests expectations and provide great customer service. We are in the process of doing full renovations in sevaral suites and buildings. Carpet, Tile, paint, fixtures, switches/plugs, headboards, artwork, Flat screen TV's, AC units etc. We will continue to... More

Mill Creek, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

We have stayed here a few times - for visits to our UA Student. Prices are reasonable, rooms were clean, pool is nice! This is not a resort - but a great place for families on a budget. We appreciate the charm of an older place kept up!

Was this review helpful? Yes 1
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you so much for your kind words and positive review. We are always pleased to have returnng guests that love the property and see the diamond in the rough. We do have an older property but my entire team works really hard to maintain it and ensure every guest has a positive memorable experience. Thank you again for taking... More

Hampton,Va
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

This hotel is under renovation, but the new rooms are nice and reasonably priced. The location is on the edge of downtown, next to the freeway, with everything conveniently nearby. The staff members are knowledgeable and helpful. The grounds are very green, unlike the surrounding desert; thus the oasis designation. There is an Olympic-sized swimming pool for the usual nice... More

Was this review helpful? Yes 1
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Reginald S., Thank you so much for your positive review. We truly appreciate your business and look forward to your return. We have been working diligently on updating the property and thank you for your patience with this process. When you are ready to book your next reservation, please contact me directly at 520-622-3000 and it would be my pleasure... More

Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 2, 2014

WORST EXPERIENCE EVER WITH THIS HOTEL. As soon as we get into the hotel, we get a SCALDING HOT room. After turning the air on (which clearly wasn't working), we called the front desk people and got them to change us to another room. That room was scalding hot as well. They told us to give it an hour and... More

Was this review helpful? Yes 2
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We apologize you experienced issues with the AC during your stay. In the desert when the temps are 105+ in the summertime, the AC's have a difficult time cooling rapidly. We do turn on the AC's for arrivals ahead of time to pre-cool the suites before guests check in. I apologize that we missed the mark on your suite. I... More

Scottsdale, Arizona
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 23, 2014

Hotel is RIGHT by the freeway, our room happened to FACE the Noise barrier wall when we asked to move they said Nothing else was available - THEN when we turned on the light in the Bathroom we found MOUSE DROPPINGS!!!! + Hair on the bed, YUCK, YUCK, YUCK!!! Front desk offered to have someone come CLEAN things up -... More

Was this review helpful? Yes 2
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We are in receipt of your review regarding your recent stay at Hotel Tucson City Center. After much follow up with pest control and inspection of the rooms and buildings, we found no evidence of any rodents. We use a pest control company that does monthly services for the property and have never had any reports of rodents in our... More

Sedona, Arizona
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 14, 2014

We have stayed here several times and keep coming back. It isn't a 4 star hotel, but for what you get, the price is right.The rooms are clean and have small fridges. There is huge pool and lots of landscaped grounds. The breakfast is very good compared to other places we've stayed. It includes waffles, bagels, cereal, juices, scrambled eggs,... More

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for returning to Hotel Tucson! We are very pleased that our repeat guests love our property so much! I will read your review to all the staff so they know their hard work is paying off. We look forward to your return and thank you for choosing Hotel Tucson City Center InnSuites! More

New Mexico
1 review
5 of 5 stars Reviewed June 6, 2014

I had to be in Tucson for a conference at the Hotel Tucson City Center, so i decided that i would stay there. I was very surprised at the facilities as they were tremendous. The Olympic size pool to the lush courtyard. You could tell that the staff takes great pride in their property. The breakfast was very good especially... More

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We are pleased that you enjoyed your conference and stay at Hotel Tucson! The entire staff takes great pride in exceeding guests expectations. I will read your wonderful comments to the entire team so they know their hard work is not going unnoticed by our guests! We look forward your next visit and we hope you have a wonderful day! More

Pflugerville, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Stayed here for a work related event and had amazing food, enjoyed the spacious and meticulous landscape around the pool. My daughter spent every moment savoring the sun and relaxing in the pool and lounge area. The meals we had were beautifully presented and tasted GREAT. Will be back.

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We appreciate your positive review of Hotel Tucson. We are pleased that you enjoyed the food and property. I will pass your kind words on to our Executive Chef and the catering staff regarding the food and beverage. I will also share your review with the entire team as they work very diligently to provide outstanding guest service to each... More

Owners: What's your side of the story?
If you own or manage Hotel Tucson City Center Conference Suite Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Tucson City Center Conference Suite Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Tucson City Center Conference Suite Resort

Address: 475 North Granada Avenue, Tucson, AZ 85701
Phone Number:
Location: United States > Arizona > Tucson > El Presidio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Tucson City Center Conference Suite Resort 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Priceline, Booking.com, Hotels.com, Expedia, Tingo, HostelWorld, Odigeo, Venere and Otel so you can book your Hotel Tucson City Center Conference Suite Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Tucson City Center Tucson

121 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (110)
Viewed
Hotel & grounds (14)
Viewed
Pool/beach area (6)
Viewed
Room/suite (35)
Viewed
Bathroom (24)
Viewed
View from room (5)
Viewed
Dining (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Business center/function rooms (1)
Viewed
View from room (2)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Tucson with
any amenities