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All 127 Tucson hotels

Hotel Tucson City Center Conference Suite Resort

2.5 of 5 Hotel   |   475 North Granada Avenue, Tucson, AZ 85701 (El Presidio)
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Hotel Tucson City Center Conference Suite Resort
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54%
Ranked #74 of 127 hotels in Tucson
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed June 14, 2014
happytraveler2010_10 Sedona, Arizona
  • Overview
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287 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I left an IPad in my room, where I stayed for one night while visiting my dying father in Tuscon. I called immediately when I got back to San Diego. Of course, nothing like that had ever happened and certainly the staff was honest. It's been 3 weeks, all I get are apologies and NOTHING has been done. Very disappointing... More

Was this review helpful? Yes 1
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Laura S. As we discussed via several emails and phone conversations, we were unable to locate your item. We went to the room after you checked out and found nothing. I personally checked lost and found and spoke with each staff member that were on property the day of your departure as well and found nothing. We suggested filing a... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

WORST EXPERIENCE EVER WITH THIS HOTEL. As soon as we get into the hotel, we get a SCALDING HOT room. After turning the air on (which clearly wasn't working), we called the front desk people and got them to change us to another room. That room was scalding hot as well. They told us to give it an hour and... More

Was this review helpful? Yes 1
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We apologize you experienced issues with the AC during your stay. In the desert when the temps are 105+ in the summertime, the AC's have a difficult time cooling rapidly. We do turn on the AC's for arrivals ahead of time to pre-cool the suites before guests check in. I apologize that we missed the mark on your suite. I... More

Scottsdale, Arizona
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Hotel is RIGHT by the freeway, our room happened to FACE the Noise barrier wall when we asked to move they said Nothing else was available - THEN when we turned on the light in the Bathroom we found MOUSE DROPPINGS!!!! + Hair on the bed, YUCK, YUCK, YUCK!!! Front desk offered to have someone come CLEAN things up -... More

Was this review helpful? Yes 1
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We are in receipt of your review regarding your recent stay at Hotel Tucson City Center. After much follow up with pest control and inspection of the rooms and buildings, we found no evidence of any rodents. We use a pest control company that does monthly services for the property and have never had any reports of rodents in our... More

Sedona, Arizona
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 14, 2014

We have stayed here several times and keep coming back. It isn't a 4 star hotel, but for what you get, the price is right.The rooms are clean and have small fridges. There is huge pool and lots of landscaped grounds. The breakfast is very good compared to other places we've stayed. It includes waffles, bagels, cereal, juices, scrambled eggs,... More

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for returning to Hotel Tucson! We are very pleased that our repeat guests love our property so much! I will read your review to all the staff so they know their hard work is paying off. We look forward to your return and thank you for choosing Hotel Tucson City Center InnSuites! More

New Mexico
1 review
5 of 5 stars Reviewed June 6, 2014

I had to be in Tucson for a conference at the Hotel Tucson City Center, so i decided that i would stay there. I was very surprised at the facilities as they were tremendous. The Olympic size pool to the lush courtyard. You could tell that the staff takes great pride in their property. The breakfast was very good especially... More

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We are pleased that you enjoyed your conference and stay at Hotel Tucson! The entire staff takes great pride in exceeding guests expectations. I will read your wonderful comments to the entire team so they know their hard work is not going unnoticed by our guests! We look forward your next visit and we hope you have a wonderful day! More

Pflugerville, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed May 28, 2014

Stayed here for a work related event and had amazing food, enjoyed the spacious and meticulous landscape around the pool. My daughter spent every moment savoring the sun and relaxing in the pool and lounge area. The meals we had were beautifully presented and tasted GREAT. Will be back.

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We appreciate your positive review of Hotel Tucson. We are pleased that you enjoyed the food and property. I will pass your kind words on to our Executive Chef and the catering staff regarding the food and beverage. I will also share your review with the entire team as they work very diligently to provide outstanding guest service to each... More

West
1 review
5 of 5 stars Reviewed May 27, 2014

I stayed two nights and really enjoyed my stay. The staff was friendly and professional. The breakfast buffet had everything anyone would want and was very tasty. They also had live entertainment outside my the bar and pool area. This hotel is a really great value.

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We appreciate you taking the time to post your comments regarding your recent stay at Hotel Tucson. It is our goal to ensure that every guests stay is positive. I will pass your compliments on to the entire team. Thank you again for choosing Hotel Tucson City Center. If you have any further questions or comments or would like to... More

Toledo, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

Stayed here in September 2012. Good price. Good location. Free shuttle to the airport was nice (didn't know I had to call ahead to schedule it to pick me up form the hotel, though). AC could have been colder, especially since it was summer in Arizona. Wasn't the cleanest (in terms of paint, seals, etc.), but wasn't nasty.

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We appreciate you taking the time to post a positive review regarding your stay. We hope you choose Hotel Tucson during your next visit to the great southwest! Have a wonderful day! More

Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2014 via mobile

This wonderful old building is in the process of being refurbished. Ask for a refurbished room if possible. They are doing an amazing job keeping the historical feel of the buildings & grounds. The pool area is beautiful with flowers, grassy area, gazebos & barbecues. Breakfast area is large and the food is hot. There are large green spaces which... More

Was this review helpful? Yes
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

Thank you for the kind words and positive review! We are ALWAYS pleased to have guests that truly enjoy the historic, lush and spacious feel. We look forward to your next visit. If you have any further questions or comments please call at (520)622-3000. More

Phoenix, Arizona
1 review
1 of 5 stars Reviewed May 21, 2014

We stayed here for two nights. Here's the story of how WE COULD ONLY GET IN OUR ROOM TWO AND A HALF HOURS AFTER WE CHECK IN. When we first tried to check in, we waited in line for nearly FOURTY minutes to try and get our room. As we got closer to the front, we realized what was taking... More

Was this review helpful? Yes 1
GeneralManager85701, General Manager at Hotel Tucson City Center Conference Suite Resort, responded to this review

We have recieved your review regarding your recent stay over graduation weekend. We apologize we did not meet your expectations. The hotel was completely booked and very busy and we appreciate your patience during the check in process. Management was directly involved during the issue you experienced. At the time the issue was reported, we explained that we were unable... More

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Additional Information about Hotel Tucson City Center Conference Suite Resort

Address: 475 North Granada Avenue, Tucson, AZ 85701
Location: United States > Arizona > Tucson > El Presidio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Tucson City Center Conference Suite Resort 2.5*
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Also Known As:
Hotel Tucson City Center Tucson

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Green Hotel in Tucson #74 Top resorts Hotel in Tucson
Hotel Class
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Tucson hotels for suite accommodations, free amenities and superior service in the Downtown Tucson/Presidio Art District with beautiful mountain views. Enjoy nearby UA, Convention Center, Medical Center, golf courses, dining, spectacular shopping and exciting sports events around the Tucson area. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
Number of rooms
267

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