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Casino Del Sol Resort

4.0 of 5 5655 W Valencia Rd, Tucson, AZ 85757
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Certificate of Excellence 2014
Casino Del Sol Resort
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Casino Del Sol Resort
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408 reviews from our community

Traveler rating
    268
    95
    25
    11
    9
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79
166
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Casino Del Sol Resort
See the most recent reviews
Orlando, Florida
Top Contributor
84 reviews 84 reviews
26 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed June 11, 2014

When we plan our trips we always check to see if there are any nice Indian casino hotels along the way and Casino Del Sol is the best we’ve found so far. We stayed in a Sky Level Suite room 1007. Half bath off the foyer, one balcony off the living area and another balcony off the bedroom (both with... More 

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for that wonderful review. We are pleased you enjoyed your stay and hope you will be able to return very soon. More 

Scottsdale, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

Had been impressed when spending a couple of nights at the Casino del Sol last year during a conference by the friendliness of the staff, overall service and product - could not find a single negative thing to say! Came back nearly a year later on a sold out night with a Mariachi Festival in-house, expected a drop off in... More 

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Wow, what a great review. We truly appreciate your comments. We want all of our guests to feel like they are VIPs, and it sounds like we accomplished that for you. We look forward to your return. More 

Fountain Hills, Arizona
2 reviews
5 of 5 stars Reviewed June 9, 2014

Can't imagine finding a better room, more accommodating pool, or fabulous golf course in all of Southern Arizona. The rooms still have a brand new feel to them, and I have never stayed at a hotel that had better window coverings to keep the sun out in the morning. Also rather impressed by the number of poker players for a... More 

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for your wonderful review. We are very excited about our new golf club, Sewailo Golf Club, and pleased you enjoyed it. We hope you will return soon. More 

Tucson, Arizona
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 7, 2014

Went and played the new golf course which has massive fairways with many water feature holes and then stayed the night. Hotel rooms are very nice and large. Overall great getaway at a reasonable price

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

We are so pleased you enjoyed your stay with us. We hope you will return to Casino Del Sol Resort on your next "get-away". More 

Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

I have always enjoyed my times at the Casino Del Sol spa. I recently had a massage that was fantastic. But booking was an issue. I called, no answer, left a message, no call back, so decided to call again a few days later. Ashley was the receptionist who helped me. Unfortunately, she was unfriendly and seemed to have become... More 

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Please allow me to apologize for the lack of service you received at our Hiapsi Spa. We always want to ensure our guests have a pleasant and relaxing experience while at the spa, and it sounds like we missed the mark in this case. Again, we apologize for any inconvenience you experienced. More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

First off let me say that the hotel is beautiful. The maid was excellent and the staff was courteous and friendly. I want to mention one thing that was a nuisance: The pool wrist bands. Here's a solution: For hotel guests with valid reservations and rooms, give them the different colored wrist bands for each day at CHECK IN because... More 

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for your kind comments about the hotel and our very hardworking housekeepers. Also, we appreciate your suggestions about the wristbands for the pool. We are always trying to improve our guests' experience, and your feedback is very helpful. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014 via mobile

Clean and spacious rooms at an affordable price. I only wish there were more options for breakfast than Moby's restaurant. It wasn't bad food but not great. An's Japanese restaurant was a 5 on a scale of 1-10, 10 being great. I would rate Moby's a 5 as well. Beautiful pool but too many kids! It was closed early on... More 

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for taking the time to share your experience here at Casino Del Sol Resort. It sounds like we scored well at the hotel, but not so well in the food and beverage department. We do occasionally have an issue that arises where we have to close the pool, and we apologize for any inconvenience this may have caused... More 

Gilbert, Arizona
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 1, 2014

Just returned from a nice weekend at this resort.Just a few things I noticed.The place was clean,the smokey casino thing really didn't seem that bad.I'm a non smoker also, and the casino smoke seemed on par with most casinos in vegas I've visited.The staff was very friendly,some restaurant staff seemed to be in a coma,but overall nice people.Room was nice,updated,and... More 

Was this review helpful? Yes 2
MVollmer, Manager at Casino Del Sol Resort, responded to this review

I was pleased to learn you enjoyed much of your stay with us, but do apologize for missing the mark in several areas. We take all feedback from our guests seriously, and continually work on giving our guests Four-Star service. Thank you for taking the time to give us your feedback. More 

Douglas, Arizona
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 1, 2014

We stay here whenever we are in Tucson and have never been disappointed. The staff is very friendly and efficient and really go out of their way for us. We enjoy the casino and the rooms have always been comfortable with a "welcome" on the tv screen. We have enjoyed the food - especially the Tequilla Factory, Festa Buffet and... More 

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for your review. We appreciate that you would recommend Casino Del Sol Resort, and that you will be coming back. We hope to see you soon. More 

1 review
4 of 5 stars Reviewed June 1, 2014 via mobile

The hotel is nice we had a great time. I booked a special event at the pool area Irma and gabriel worked very hard and it was fun a great success and a great value thank you for all your efforts! The only complaint I had was the pool side bar tender was unfriendly and kind of rude seemed put... More 

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for taking the time to write this review. Our Team Members work very had to ensure our guests have a good stay, and it sounds like Irma and Gabriel were able to do that. I will be sure and let Irma, Gabriel and their supervisors know about your kind comments, as well as the issue you experienced with... More 

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Additional Information about Casino Del Sol Resort

Address: 5655 W Valencia Rd, Tucson, AZ 85757
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casino Del Sol Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Casino Del Sol Hotel Tucson
Hotel Style:
#4 Luxury Hotel in Tucson
#5 Romantic Hotel in Tucson
#5 Spa Hotel in Tucson
#9 Business Hotel in Tucson
#11 Best Value Hotel in Tucson
#13 Family Hotel in Tucson

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