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Casino Del Sol Resort

#9 of 131 Hotels in Tucson
Certificate of Excellence
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5655 W Valencia Rd, Tucson, AZ 85757
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Best prices for:1 room 1 adult
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Casino Del Sol Resort
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632 Reviews from our TripAdvisor Community

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There are newer reviews for Casino Del Sol Resort
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 25, 2015

Front desk staff at check in needed a class in customer service. Young woman did not greet us in a friendly manner, she had an attitude of "hurry up and let's get this done". I told her that we had two adults and three children, and still failed to provide us with the appropriate number of wristbands needed to access... More 

Helpful?
Thank Gloria C
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for this review. Please allow me to apologize for any inconvenience you were caused at the front desk. Our Food & Beverage Department has been made aware of your concern with regard to the "beer of the month" and will be looking into it further. More 

San Antonio
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2015

Awesome experience. Service inside the hotel is number one. Not quite as good outside. Valets are a little slow but still courteous. Front desk staff is wonderful. Dealing with group sales so far for a future event is wonderful. Veronica is amazing. Rooms are beautiful and I loved the new type coffee makers in all the rooms. Golf course is... More 

Helpful?
Thank Ray D
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for this lovely review. We are so pleased you enjoyed your first stay with us and will return soon for your next stay. More 

Cornville, Arizona, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

My wife and I stayed at the Casino Del Sol Resort in May. Weather was great. All the employees from the Valet that greeted us to the maid who cheerfully talked with us were great! There is plenty to do. A nice relaxing pool with individual umbrellas at your tables and also fire pits at tour table to keep you... More 

Helpful?
Thank Brian S
MVollmer, Manager at Casino Del Sol Resort, responded to this review

We are so pleased to learn you will be returning. Thank you for this wonderful review. We will see you soon. More 

San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

I planned this weekend approximately a year ago for a group of 22 to be a part of my son's graduation celebration from U of A and commissioning into the United States Army. Everything went perfectly from check in to check out including a dinner in the wine room on Friday night to the "cabana" rental on Saturday. Vanessa and... More 

Helpful?
1 Thank Tammi D
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Wow, thank you for the amazing review and recommendation. We are so happy all went well for the celebration of your son's graduation and commissioning into the United States Army. We are pleased we were able to play a part in such an important event. Thank you again. More 

Murfreesboro, Tennessee
Level Contributor
146 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed May 15, 2015

We went here to play slots, and were rather amazed at how fancy this place is. It's really gorgeous, but it seems as if they put so much money into the show place, there wasn't much left for payouts, at least not on slots. We breezed through our cash much too fast. Won't go back!

Helpful?
1 Thank Vickie L
MVollmer, Manager at Casino Del Sol Resort, responded to this review

I am sorry to hear you won't be back. Please know I have shared your concern with the appropriate department. Thank you for your feedback. More 

2 reviews
5 of 5 stars Reviewed May 15, 2015

I stay here often, and the tender, loving care I receive from the moment the valet comes to drive my car away is outstanding. The casino and hotel are both beautiful, the smiling staff members never fail to greet me warmly and the service, the entire time, is just wonderful. They just seem to love lavishing guests with attention and... More 

Helpful?
Thank cdagnalmyron
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Our Team Members work very hard to ensure our guests enjoy their stays with us here at Casino Del Sol Resort, and it sounds like they were able to do that for you. We are so pleased you are a big fan and look forward to your next stay with us. More 

Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 14, 2015

Our room was beautiful, and loved the personalized messages on the phone and Television! We slept great, comfy bed and overall everything we could need. The pool area was wonderful as well, great pool side services. My only complaint, and it's a big one that would probably prevent us from going back is that in order to get to the... More 

Helpful?
1 Thank Nichole C
MVollmer, Manager at Casino Del Sol Resort, responded to this review

We are pleased to know you had such a great stay with us, both in the hotel room and by the pool. Please allow me to apologize for any inconvenience you experienced due to the smoke. More 

Scottsdale, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

I love this resort and so, does my husband. We both love the atmosphere, he loves the golf and both us love the food. I also, like to gamble. The view from the room over looking the swimming pool and golf course was great.

Helpful?
Thank Anita H
MVollmer, Manager at Casino Del Sol Resort, responded to this review

We are so pleased you and your husband enjoy your stays with us. We have to agree, the views are fabulous. We hope you will return soon. More 

Tucson, Arizona
Level Contributor
62 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 11, 2015

From making my reservation with Lisa to check out all top notch . I arrived and was greeted right away by there bell service which they are very friendly . We checked in and they were very helpful , The room was spotless and more roomy than you would think , After leaving our luggage in the room we went... More 

Helpful?
Thank Rene M
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for this wonderful review. Please be assured I will share your kind comments with our team members and their managers. Thank you again. More 

Seattle, Washington
Level Contributor
174 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 9, 2015

Stayed 3 nights while in Tucson. Kind of in the middle of nowhere but a full service facility. Rooms are very nice and modern, pool area is beautiful, several restaurants, amphitheater and casino. Saw the Mayweather/Pacquico fight there and the amphitheater was okay. Moby's is the 24 hour diner and it was fine. Tequila Factory was slow, slow and slow.... More 

Helpful?
Thank rkatao
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for this very detailed review. We are pleased you took the time to share both the good and the bad of your experience here, as we learn from both. We hope you will return soon. More 

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