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All 127 Tucson hotels

Casino Del Sol Resort

4.0 of 5 Hotel   |   5655 W Valencia Rd, Tucson, AZ 85757
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Casino Del Sol Resort
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85%
Ranked #18 of 127 hotels in Tucson
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed November 12, 2012
DiamondbackDuo Phoenix, Arizona
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239 people have reviewed this hotel

Traveler rating
    150
    54
    20
    9
    6
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53
91
13
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Casino Del Sol Resort
See the most recent reviews
Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2012

My wife and I just spent one night here while attending a charity event and we thought the place was beautiful. It's new and clean with one of the best "standard rooms" we've ever stayed in. It was large with comfortable furniture, a great TV and a nice bathroom and shower. The bed was very comfortable although I couldn't stand... More

Was this review helpful? Yes 1
MelindaGuestServMgr, General Manager at Casino Del Sol Resort, responded to this review

Thank you so much for the wonderful comments. It is so nice to hear that we hit the mark in all areas. I would encourage you on your next stay to call the front desk and request a change of pillows, they have several types. Again, thank you so much for taking the time to write such a great review. More

Lisle, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 8, 2012

I loved this hotel. I have to say the pool was amazing, the food incredible and the service was good in some places and lacking knowledge in others. We had a beautiful room that overlooked the pool, mountains and future golf course. Everyone was extremely friendly but I have to say some were less apt to help you. I thought... More

Was this review helpful? Yes 4
MelindaGuestServMgr, Manager at Casino Del Sol Resort, responded to this review

Thank you for taking the time to write such a great review. We strive to ensure our guests are well-cared for, and it looks like we hit the mark. We look forward to your return when you can stay longer. Again, thank you so much for your wonderful comments. Melinda J. Vollmer, Guest Services Manager More

TUCSON
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 6, 2012

Yesterday we made our 3rd trip to this hotel. Each time we have stayed we have come away pleased with the experience. The front desk staff are friendly, and caring as well as efficient -- as are all the other staff that we have had contact with. Any requests are handled efficiently and quickly. Rooms are beautifully appointed, with many... More

Was this review helpful? Yes 1
MelindaGuestServMgr, Guest Relations Manager at Casino Del Sol Resort, responded to this review

Thank you for your great review. We are pleased you enjoyed your stays with us. We are excited about the golf course and know it can only add to the enjoyment of our guests. Thank you again for taking the time to write such a nice review. More

Peoria, Arizona
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 5, 2012

If you are an adult, but not a gambler this is a lovely facility. The spa is small but the staff is very pleasant as is the entire hotel staff. The pool is lovely. The pool and any "teen friendly" activities closed up around 11 and even walking to restaurants (during daytime as well as evening) in the resort is... More

Was this review helpful? Yes 2
MelindaGuestServMgr, General Manager at Casino Del Sol Resort, responded to this review

I am disappointed to hear your stay with us was not what you expected. We strive very hard to ensure our guests have a good experience. However, I appreciate you taking the time to write a review of our property. All feedback is important. Melinda J. Vollmer, Guest Services Manager More

Casa Grande, Arizona, United States
1 review
5 of 5 stars Reviewed November 3, 2012

The hotel staff, especially the front desk was exceptionally courteous. Lesah and her crew were professional and made us feel welcomed. The room was immaculate and really made our stay quite enjoyable. We stayed on the 10th floor and the view was spectacular! The casino has many gaming options and the food at Primera was more than your typical bar... More

Was this review helpful? Yes
MelindaGuestServMgr, Manager at Casino Del Sol Resort, responded to this review

Thank you so much for your wonderful comments. Our staff works very hard at ensuring our guests have a great experience, and it looks like they hit the mark. I will definitely pass this on to our staff. Our suites are, as you say, well worth it, and we are glad you were able to enjoy the suite and the... More

Chilhowie, Virginia, United States
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 31, 2012 via mobile

I didn't stay here so I can't review the hotel, but the casino and restaurants were first class. Very nice and courteous staff. Great table games and helpful dealers. This place is well maintained and very well ran.

Was this review helpful? Yes
MelindaGuestServMgr, Manager at Casino Del Sol Resort, responded to this review

Thank you for you wonderful comments concerning our property. We are very happy to hear we rated five of five in your opinion with TripAdvisor. Come and visit us again the next time you are in town. Melinda J. Vollmer, Guest Services Manager More

UK
Top Contributor
82 reviews 82 reviews
61 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed October 28, 2012

I was surprised how really good this casino resort is, whilst not really 5 star it is worth 5/5 here as it was hard to fault. We were staying in a sky level room so I cant say what difference that makes but rooms are nicely furnished, beds are very comfortable and bathrooms well designed with nice big showers. The... More

Was this review helpful? Yes 1
MelindaGuestServMgr, Manager at Casino Del Sol Resort, responded to this review

Thank you for you wonderful comments concerning our property. We are very happy to hear we rated five of five in your opinion with TripAdvisor. Come and visit us again the next time you are in town. Melinda J. Vollmer Guest Services Manager More

Northville
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 12, 2012

The location seemed to be in the middle of no place and no where, but it is an Oasis to the desert. Rooms include coffee makers, nice size TVs, and a refrigerator in the cabinets. Overall very well appointed. No free breakfast - but it is a casino and has a Starbucks inside. The rooms were beautiful and if you... More

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Tucson, Arizona
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 8, 2012

The rooms are spacious and modern. Reasonable rates, helpful staff. A nice getaway outside of Tucson. We were there for the culinary festival and the facility really worked well for this type of event.

Was this review helpful? Yes
MelindaGuestServMgr, Manager at Casino Del Sol Resort, responded to this review

Thank you for taking the time to share your comments with us. I am so glad to hear you enjoyed your stay. We hope you will choose us again for your next getaway. Melinda Vollmer, Guest Services Manager More

Moscow, Russia
Top Contributor
118 reviews 118 reviews
113 hotel reviews
184 helpful votes 184 helpful votes
2 of 5 stars Reviewed October 5, 2012 via mobile

I felt during the entire stay like the staff had no interest on being there. Check in took forever for a prepaid room. No help with my heavy bags. Manual doors make it more difficult. Definitely not a business hotel. No Internet at all and no clue about it from the staff. Breakfast was very mediocre. The hotel lost my... More

Was this review helpful? Yes
MelindaGuestServMgr, Manager at Casino Del Sol Resort, responded to this review

Thank you for your feedback. All comments are important to us. I am sorry to hear your stay did not go well, but am glad to learn our General Manager was able to sort out some of your issues. I do hope you will accept this disappointing experience as the exception, and I can assure you it was, and come... More

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Additional Information about Casino Del Sol Resort

Also Known As:
Casino Del Sol Hotel
Casino Del Sol Hotel Tucson
Address: 5655 W Valencia Rd, Tucson, AZ 85757
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Tucson
#13 Business Hotel in Tucson
#15 Family Hotel in Tucson
#18 Spa Hotel in Tucson
#18 Top resorts Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casino Del Sol Resort 4*
Official Description (provided by the hotel):
Casino Del Sol Resort, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson.Includes: *Hiapsi Spa and Fitness Center*Prema Lobby Lounge*Festa International Buffet*PY Steakhouse*An Del Sol Asian Sushi Bar*Expansive pool area featuring the Oasis Pool Bar*High Limit Lounge*Covered parking garage*Various other restaurants ... more   less 
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