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Casino Del Sol Resort

#10 of 129 Hotels in Tucson
Certificate of Excellence
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5655 W Valencia Rd, Tucson, AZ 85757
Best prices for: 1 room 1 guest
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Casino Del Sol Resort
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Casino Del Sol Resort
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474 reviews from our community

Traveler rating
    313
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    28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Casino Del Sol Resort
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Phoenix, AZ
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2014

Whenever I travel to Tucson, this is the place I stay. The rooms and service are great and there are so many excellent choices for dinner! It is a great place for individuals or conferences. While not in the downtown area of Tucson, it is close by and much better than anything I've ever found in downtown Tucson. I highly... More 

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for your wonderful review and recommendation. You will be pleased to know we will be adding another dining venue for you to choose from soon. We will see you on your next trip to Tucson! More 

Scottsdale, Arizona, United States
2 reviews
5 of 5 stars Reviewed September 9, 2014

Easy check in process and room was ready early. Clean rooms with great views of the mountains and /or golf course. Good variety of slot machines and table games. Only negative is they have very few beverage servers. I can't remember being asked if I needed a drink/water. Restaurant food is nothing special, but not horrible....

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for taking the time to write this review. Please allow me to apologize for the lack of service you received with regard to beverages. I will share your comment with our Food and Beverage Department. More 

Mesa, Arizona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

We stayed two nights with another couple for a getaway weekend - it was a wonderful - staff was accommodating. Had fun in the casino and at the pool. Food was great and keep offering your specials please! It was great to be able to stay in a top notch hotel at a reduced, affordable rate. Thank you. We plan... More 

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

I am pleased you and your friends had such a wonderful getaway with us. We hope you will spend many getaways with us in the future. More 

Austin, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

We stayed two nights and this was our second time back. Front desk service at check in was easy and quick. Valet service was fantastic and they remembered not just us but what luggage belonged to use including golf bags. Will return. Great job!

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

We are pleased you will be returning. Thank you for taking the time to write this wonderful review. More 

SAN ANTONIO
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 6, 2014 via mobile

Wonderful customer service oriented staff with the exception of an encounter with staff at the back casino Starbucks. Isela Moreno was customer service perfection. The guys loved the resort golf course and raved about the customer service there at well. This was our second two night stay at the hotel and it was very enjoyable.

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

I am so pleased your party enjoyed our Sewailo Golf Club. We think it is a wonderful addition to our resort. I will definitely share your comment about Isela with her supervisor, and apologize for any inconvenience you may have experienced at the Starbucks Coffee shop. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2014

The hotel staff were very accommodating. The food services/restaurant staff were the only negative as they do not seem very attentive, however the food in the Fiesta Buffet was amazing still. We will definitely be going back!

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for taking the time to write this review. We are pleased you will be returning and look forward to your next stay with us. More 

Phoenix, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

We stood at the resort last weekend. Enjoyed our stay, especially the buffet and the pool area. However when we checked out, we left our bathing suits in our room. We called the resort the next day. To our surprise, housekeeping did have our suits - thanks Nadine! They were delivered to our house with no cost to us. We... More 

Was this review helpful? Yes
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for your wonderful review and your offer to recommend Casino Del Sol Resort to others. I will share your comment about the bathing suite with Nadine and her supervisor. Thank you again. More 

Azusa, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

Paradise by any other name. The Tuscon temps were in the triple digits so the A/C in the room was set rather low. The room was very clean and modern. There is an in-room fridge hidden under the tv. Room service rates were reasonable and the food was very good. I'm not a gambler so I didn't spend any time... More 

Was this review helpful? Yes 2
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for this very kind review. I am pleased you enjoyed your stay with us. I appreciate your feedback about the gift shop and will share this with our gift shop Team Members. More 

Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2014

In a nutshell - customer service. We arrived at 4:00 p.m. to check in for a 6:00 p.m. concert of which we had tickets. We were politely told there were no rooms available and they would contact us when one became available. I asked when that might be and was told 4:45. Ouch. So off we went, had an appetizer... More 

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

Thank you for taking the time to write this review. You are correct, it does not matter whether you are local or not, our guests should have the feeling we want them to return, because we do. Please allow me to apologize for the late check-in, and know that I will share your comment with our front desk team members. More 

Phoenix, Arizona, USA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

My husband and I stayed only one night but will certainly return again for a beautiful getaway. We travel frequently and we were both impressed by this property!! Pleasant staff, gorgeous rooms, updated, high tech and VERY relaxing. The room was clean and comfortable. Our room was right off the elevator yet we heard NO noise! He found out the... More 

Was this review helpful? Yes 1
MVollmer, Manager at Casino Del Sol Resort, responded to this review

I am so pleased you and your husband had a great getaway here with us at Casino Del Sol Resort. You will be happy to learn we will be opening another restaurant venue that will be open until 2:00 a.m., which should help with the after-concert dining crowd. Also, so you will know for your next event at our AVA... More 

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