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Hampton Inn & Suites Tucson East / Williams Centre

#20 of 129 Hotels in Tucson
Certificate of Excellence
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251 South Wilmot Rd, Tucson, AZ 85710
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Hampton Inn & Suites Tucson East / Williams Centre
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Ranked #20 of 129 Hotels in Tucson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Alisa S Phoenix, United States
Review This Hotel

250 reviews from our community

Traveler rating
    144
    66
    27
    11
    2
See reviews for
90
66
19
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Tucson East / Williams Centre
See the most recent reviews
Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I love Hampton Inns. The location is right across from the mall, so very convenient to restaurants. The room was clean and comfy and breakfast was as good as it always is! I actually stayed here over the Hilton down the road where my job assignment is based on how comfortable I've always been at Hampton Inns in the past.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for taking the time to post a review about your stay with us. I am pleased to hear your room was clean and comfortable. I am glad that our location suited your needs. Thank you for your brand loyalty; I greatly appreciate you adding your experience. More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

My family recently held a reunion and the Hampton Inn served as home base for the week-end. As the only Tucson resident in my family, I served as both organizer and host for the reunion. I contacted several hotels in the area, but after talking with Scott and visiting the hotel, choosing the Hampton Inn was a no-brainer. Over this... More 

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for taking the time to post a review about your stay with us. We enjoyed having your family here and hope to see you again. I am pleased to hear you enjoyed the friendliness of our staff. We appreciate you recognizing Scott, Joe, Leah, Tom, and Valentina. They are great team to work with and an asset to... More 

Saginaw, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was exceptional for the price. It was clean, the staff was friendly and helpful, desk clerks were efficient and friendly and the breakfast buffet was very good. I would definitely go out of my way to stay here again when in Arizona.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for taking the time to post a review about your stay with us. I am happy to hear your room was clean and the staff was friendly and helpful. I am glad that you enjoyed our hot breakfast. Thank you again for the wonderful feedback! Hopefully we will see you again soon. More 

Gainesville, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a family reunion at this hotel. The staff was wonderful. So friendly and helpful. Couldn't have asked for a better group of people. And everyone was so accommodating. The breakfast was fine, and we all got to sit around and talk and visit and we never felt rushed. If I go back to Tucson, I will definitely stay... More 

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

We enjoyed having your family stay with us. Thank you for the great comments. We pride ourselves in our staff; I am glad they were friendly and helpful. Please let us know when you come back to the area, we would love to have you stay with us again. Thank you, we appreciate the feedback! More 

Crestview, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is a great place to stay if you want that home away from home feel. The rooms are clean and cozy. The breakfast is excellent. I was very impressed with the service and the setup. My coworkers and I love this place.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for review. I am happy to hear your room was clean and cozy. I greatly appreciate you adding your experience. I am glad that you enjoyed our hot breakfast. Hopefully we will see you again soon. Thank you again for the wonderful feedback! More 

Tampa
Top Contributor
95 reviews 95 reviews
35 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical Hampton Inn. The staff was friendly and helpful. The room was moderately sized and clean. The breakfast was good with a lot of choices. The location is close to the mall which was nice for our granddaughter. We drove daily up to Mt. Lemmon for hiking which took about an hour. Close to Joe's Seafood restaurant.

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for staying with us while you were visiting Tucson. I am pleased to hear that the staff was helpful and that you enjoyed our hot breakfast. Next time you are in town we will love to have you stay with us again. Thank you for your comments, we appreciate the feedback! More 

Hahira
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

While there were some minor issues, the stay was great, and is an excellent location. Across the street from Park Place mall, and excellent eating establishment. Staff was friendly, and the room was up to the high standards of Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for the comments about your recent stay with us. I am happy to hear your room was comfortable. I am glad we made your trip convenient with our location! Thank you again, we appreciate the feedback! More 

Eastern WA
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 20, 2015

This hotel is a bit on the "run down" side. The closet door had fallen off and was never replaced. Not getting the upkeep it needs in general. Elevator was dirty. Near a hospital, so woke up to sirens a few times and roadway noise. Staff was pleasant. Didn't really feel the cost was justified.

Was this review helpful? Yes 1
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that the room condition was not perfect for you ; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

The staff at the Hampton inn was great, very customer service orientated. When I had a problem with my bill the manger Joel personally called me to help resolve the issue. Rooms are clean and overall property is very well kept. The only downside I saw was the breakfast bacon was a bit crunchier than I like but if that... More 

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for taking the time to post a review about your stay with us. I am pleased to hear you enjoyed the friendliness of our staff. We appreciate you recognizing Joe. He is a great asset to our team. Hopefully we will see you again soon. Thank you again for the wonderful feedback! More 

Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 19, 2015

The woman at the front desk when we checked in was very unfriendly, seemed overwhelmed with her job. The gentleman in charge of breakfast never spoke, never smiled, seems thoroughly miserable. This on top of peeling wallpaper, no frig or microwave in the room, only an outdoor pool, on top of being the most expensive Hampton we have stayed at.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for taking the time to review our property. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved... More 

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