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Hampton Inn & Suites Tucson East / Williams Centre

#25 of 129 Hotels in Tucson
Certificate of Excellence
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251 South Wilmot Rd, Tucson, AZ 85710
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2X Points Package
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Hampton Inn & Suites Tucson East / Williams Centre
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301 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Tucson East / Williams Centre
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Richmond, Virginia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean hotel. The front office manager was very nice and helpful, and everyone seemed open and welcoming. Overall, I would definitely recommend this hotel to anyone staying in the area. Breakfast was good!

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for your great review. Joe our Front Office Manager is a great asset to our team and is very knowledge about the area. We hope to see you the next time you are in Tucson! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Location near restaurants. Clean. Nice buffet breakfast. Excellent customer service from front Management staff. Joined Hilton Honors as a result of this visit. Will stay at Hampton Inn in the future.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for joining Hilton Honors! It is a great benefit and you will be earning free nights in no time. I am happy to hear you enjoyed your stay with us. We will love to have you stay with us the next time you are in town. More 

Temecula, United States
1 review
5 of 5 stars Reviewed June 23, 2015

Check-in was quick. Staff was exceptionally friendly, attentive and helpful. Room was spacious, clean and beds were very comfortable. Catalina Mountain view was nice and they gave us a complimentary fridge. Only wished the TV had CC - with the A/C running it was hard to hear programs.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for taking the time to post a review for us. I am glad the staff was friendly, attentive, and helpful. We pride our self in our customer service. Let us know the next time you are here we have a special remote to turn on and off close caption. Hope to see you again soon! More 

Sudbury, United States
1 review
5 of 5 stars Reviewed June 23, 2015

I always try to stay at a Hampton Inn when I travel for business or pleasure. They always have a nice complementary breakfast, clean comfortable room, and complementary internet. Excellent service is always provided!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for the kind words. I am pleased to hear you enjoyed your stay with us. We appreciate your loyalty! More 

Sharpsburg, United States
1 review
5 of 5 stars Reviewed June 22, 2015

We had a nice stay at the Hampton Inn. Our room was very clean and up to date. It is right across the street from the RoadHouse Grill. Let them know you are staying at the Hampton Inn for 10% off your meal! Would stay there every time I pass thru.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for a great review! The discount at Texas Roadhouse is a nice added benefit. We also have the same discount at Mimi's Café and Joe's Crab Shack. Next time you are passing though we will love to have you stay with us again. We look forward to seeing you soon! More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed June 21, 2015

I was at this Hotel for 3weeks. By the time I left, I felt like part of the family. Everyone was very friendly, my room was extremely comfortable, and the location was great. My group and I truly enjoyed ourselves. We will definitely return.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

We were glad to have your group stay with us. If you are ever back at Davis Mothan AFB let us know we will make sure we have a great room for you. Hope to see you again in the future! More 

Phoenix, United States
1 review
5 of 5 stars Reviewed June 20, 2015

The staff is very friendly and want to make sure your every need is met! The rooms are very nice and clean. The staff made the difference, making sure that every need was met. Very friendly and genuine!

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Thank you for your great review. It is good to hear our staff was able to meet all your needs. Our staff is very dedicated and it is always comforting to know they were all friendly and helpful. More 

houston, United States
1 review
5 of 5 stars Reviewed June 20, 2015

near business area n mall, also friendly staff with nice pool area. Complimentary cookies - very tasty. Also part of Hilton get to use your HH points. Complimentary cookies - very tasty. Also part of Hilton get to use your HH points.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

The cookies are very tasty! Thank you for being a loyal Hilton Honors member. Hopefully we will see you next time you are in town! More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 18, 2015

Recently moved to Arizona. First time visiting Tucson. Have Hilton Honors membership so my wife and I stay almost exclusively at Hilton properties. Room was upgraded upon arrival. I can't recall her name but the individual checking us in was very courteous and professional. Parking was not an issue, noticed they had room in the back for larger vehicles (RV,... More 

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

Welcome to Arizona! I hope you had a chance to see everything Tucson has to offer. Sonoran Desert Museum is a nice place to visit and see all the wildlife. I hope you had a chance to make it to Sabino Canyon and Seven Falls. If not come visit us again there is plenty to do here in Tucson. More 

Trying to get to where I want to be...
Level Contributor
3 reviews
1 of 5 stars Reviewed June 15, 2015

This sadly turned out to be a negative and disappointing stay for us. Although we made our reservation months in advance, we arrived an hour after check in time and found our room wasn't ready. After waiting for at least 30 minutes we were finally checked in. We were then told the room had no fridge/microwave, although that was not... More 

Was this review helpful? Yes
Tyrell J, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review

We are sorry we were not able to provide you your room on time. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Unfortunately our standard guest rooms do not have microwave and refrigerators, and all the suites were reserved from members of your group. We... More 

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