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TownePlace Suites Tucson Airport

#17 of 129 Hotels in Tucson
Certificate of Excellence
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6595 South Bay Colony Drive, Tucson, AZ 85706
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1 room 1 guest
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TownePlace Suites Tucson Airport
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125 Reviews from our TripAdvisor Community

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Traveler rating
    76
    39
    6
    3
    1
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30
38
15
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (125)
  • Mar-May only
    (31)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (47)
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1 review
5 of 5 stars Reviewed yesterday NEW

Very enjoyable experience. Front desk staff was polite, professional, helpful and courteous. I also really appreciate the full breakfast buffet - many options, good food, nice set up and the lady you've got running it is tops in my book. Over the last 3 months, I've easily stayed at 6-8 different hotels when I'm in Tucson for business, trying to... More 

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california
Level Contributor
203 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I struggled to find something good to say about this place. Finally came up with the fact it was close to the airport and wife liked the tiles. Otherwise, the hotel is hard to reach, far off the interstate, and in the middle of no-where with no nearby restaurants. Asked for restaurants and the front desk had a list which... More 

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Jeremy C, Front Office Manager at TownePlace Suites Tucson Airport, responded to this review

We appreciate you taking the time to provide valuable feedback about your experience at our hotel. It is our goal to exceed your expectations and we’re sorry to hear that we fell shy of this important goal. We are always looking for ways to improve our service for all of our guests and your survey will help us identify areas... More 

Orange County, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed her while passing through to Texas taking my son back to college. Conveniently located, comfortable bed, quiet, quick breakfast, coffee and go. Just what I was looking for at a good price. Only downside was the carpet was still damp from it being cleaned. They told me about it so it was ok as I expected it.

Was this review helpful? Yes
Jeremy C, Front Office Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to provide great feedback about our hotel on TripAdvisor. We are delighted that your stay with the TownePlace Suites Tucson Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we... More 

Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a Marriott guy and had not stayed at a Towneplace yet. I was in Tucson for a couple of night and decided to give it a try. It was a good value and very clean. The room condition was great. Not my usual choice for stays, but I would stay there again for shorter durations.

Was this review helpful? Yes 1
Jeremy C, Front Office Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to review the TownePlace Suites Tucson Airport on TripAdvisor. We are delighted that your stay with the TownePlace Suites by Marriott Tucson Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed in many hotels in the last year and this was the best overall experience ever. The service from everyone was outstanding. Even the manager kicked in to help when my husband and I needed a ride to the airport since the main driver wasn't available at the time. The dinner was very good, Lasagna (one with meat and... More 

Was this review helpful? Yes
Jeremy C, Front Office Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to provide valuable feedback about the TownePlace Suites Tucson Airport. My Team and I are pleased to know that we have exceeded your expectations on your recent trip to visit Tucson. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Breakfast delicious! Terrific swimming pool! Handicapped room has grip handles all over and comfortable shower seat. Truly a complete kitchen - a lifesaver for medications and snacks. Really comfortable bed and roomy fold out twin bed/chair.

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to let us know how we are doing. It is our goal to provide our guest with the best hotel experience as possible. I’m happy to hear that we were able to achieve that during your last stay with us. I am also happy to hear you were able to enjoy some of our... More 

Conyers, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

I stayed at this property for over 16 consecutive months recently . The entire staff made me feel like family from the Management staff, front desk staff, all shifts, Cook staff, suite attendants and the maintenance staff. They always had fresh coffee made and if not they would gladly make it with a smile. I had many a conversations with... More 

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Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

David, We appreciate you taking the time to review our hotel. Our staff truly enjoyed getting to know you while you were here on business travel. You became a part of our family at TownePlace Suites Tucson Airport. Should you visit Tucson in the future, please know that we will have a room available for you and the coffee fresh. More 

Winchester, Virginia
Level Contributor
110 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 10, 2015

Great new hotel with fully equipped kitchen (everything but an oven). Nice room with comfortable bed. Free parking and WiFi, free breakfast. Because it was a social-hour day, we even got a good free dinner (chicken parmasan, salad, wine and beer). We bought a Ben and Jerry ice cream (Cherry Garcia, to die for) in the lobby store, and thus... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the opportunity to provide us with valuable feedback. It is our goal to go above and beyond to provide our guest with service that exceeds the Marriott Standards. I will share your response with my team; they will be pleased to know that your stay with us was exceptional. Thank you again and we hope to... More 

Arizona
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 9, 2015

The breakfast is included (wish the hours were the same all week/weekend starting at 6 am-including the cooked items), that would be more convenient. The Tues-Thurs evening reception with wine/beer is certainly generous. The room-the TV is in an odd place (not straight in front of bed) so it was a little awkward to watch while in bed. The pillows... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for providing us with feedback. I’m very happy to hear that our amenities were able to fit your needs. I understand your concern about the Television placement, we have been working on coming up with a better solution in regards to this issue. At our hotel we do offer a feather free room option. Upon your next visit... More 

Roswell, New Mexico, United States
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 31, 2015

We stayed here on our way back home and we were pleasantly surprised. The rooms are nice, the pool area was comfortable, and the breakfast was good. I would definitely complain about how loud the air conditioner is, but at least the room cooled off quickly. The front desk did everything they could to accommodate our large family and they... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

AlanG, Thank You for taking the time to let us know how we are doing. I’m very pleased to hear you enjoyed your stay at our property. We are addressing the issue of the loudness of our A/C units, it our goal to improve in every aspect and your feedback will truly help us accomplish this. I will share your... More 

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