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TownePlace Suites Tucson Airport

#13 of 129 Hotels in Tucson
Certificate of Excellence
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6595 South Bay Colony Drive, Tucson, AZ 85706
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Best prices for: 1 room 1 guest
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TownePlace Suites Tucson Airport
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118 Reviews from our TripAdvisor Community

Traveler rating
    72
    38
    5
    2
    1
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28
36
15
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (118)
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Winchester, Virginia
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great new hotel with fully equipped kitchen (everything but an oven). Nice room with comfortable bed. Free parking and WiFi, free breakfast. Because it was a social-hour day, we even got a good free dinner (chicken parmasan, salad, wine and beer). We bought a Ben and Jerry ice cream (Cherry Garcia, to die for) in the lobby store, and thus... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the opportunity to provide us with valuable feedback. It is our goal to go above and beyond to provide our guest with service that exceeds the Marriott Standards. I will share your response with my team; they will be pleased to know that your stay with us was exceptional. Thank you again and we hope to... More 

Arizona
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The breakfast is included (wish the hours were the same all week/weekend starting at 6 am-including the cooked items), that would be more convenient. The Tues-Thurs evening reception with wine/beer is certainly generous. The room-the TV is in an odd place (not straight in front of bed) so it was a little awkward to watch while in bed. The pillows... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for providing us with feedback. I’m very happy to hear that our amenities were able to fit your needs. I understand your concern about the Television placement, we have been working on coming up with a better solution in regards to this issue. At our hotel we do offer a feather free room option. Upon your next visit... More 

Roswell, New Mexico, United States
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on our way back home and we were pleasantly surprised. The rooms are nice, the pool area was comfortable, and the breakfast was good. I would definitely complain about how loud the air conditioner is, but at least the room cooled off quickly. The front desk did everything they could to accommodate our large family and they... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

AlanG, Thank You for taking the time to let us know how we are doing. I’m very pleased to hear you enjoyed your stay at our property. We are addressing the issue of the loudness of our A/C units, it our goal to improve in every aspect and your feedback will truly help us accomplish this. I will share your... More 

Arizona
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 25, 2015

We had stayed here before and returned. We are Marriott Platinum members and we have stayed in Marriott's worldwide. I am not exaggerating when I say that this place was surprisingly one of the best. Why? Very modern and very clean and well maintained facilities. Very comfortable bed, great to have a full kitchen in room and the a/c worked... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the opportunity to let us know how we are doing. I am glad to hear you enjoyed your stay with us. It is our goal to provide guest service that exceeds the Marriott expectations and to know we achieved that during your stay with us will help us continue to strive for excellence. I will share... More 

Lake Zurich, Illinois
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2015

In view of a late arrival at TUS, we wanted to spend the first night near the airport. The room with kitchen and full size refrigerator was clean and spacious. Only drawback was the excessively loud A/C fan blasting air throughout the unit, on economy setting, and shutting off harshly after a few minutes. Fan speed could not be adjusted.... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the opportunity to let us know how we are doing. I want to start by apologizing for the extremely loud A/C fan. Since your stay we have been taking measures to have all of our air conditioning units serviced. I am glad to hear you enjoyed our breakfast and it is our goal to provide guest... More 

Wisconsin,
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

Excellent service and rooms were very clean and comfortable. Management went out of their way to make sure our stay was pleasant and enjoyable. The grounds were also well take care of and nice patio area and pool.

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the time to provide us with feedback. I’m very pleased to hear that my team went above and beyond to provide you with a memorable stay at our hotel. It is our goal to give our guest service that exceeds Marriott standards and it is nice to know we accomplished that during your recent stay at... More 

Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

Our stay at this hotel was excellent. When we arrived, the front desk manager who checked us in told us there would be a complimentary dinner that evening: meatball subs. We had to be out at an event and so we couldn't make the dinner. I asked Vinny, the manager, if he could set aside a meatball sub for me,... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to provide us valuable feedback about our property. Our goal is to not only provide you service the meets Marriott standards but to provide service that exceeds the Marriott standards. I will share your feedback with our team, as we will use this as motivation to continue to go above and beyond for our... More 

Longview, Texas
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 22, 2015

This is a great change of pace compared to the deluxe inn we stayed in Fort Stockton Texas. It is very clean and is in a very nice area of Tucson. The room is very spacious and quiet. The workout room is very nice and so is the pool. The service is very friendly and welcoming.The free breakfast was great.... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

We appreciate your feedback and we are very pleased to know you enjoyed your stay with us. We take great pride in making sure our guest have a memorable stay with us. To know we accomplished that during your recent stay with us goes a long way. Thank you again More 

Coronado, United States
1 review
5 of 5 stars Reviewed April 16, 2015

I travel for business and value clean and easy hotels. The staff was very efficient, the hotel was clean and the beds were comfortable. Excellent hotel for business travel. I did not use the pool, but it looked good for a hotel next to the airport. BTW - the gym was very simple and had several cardio machines and a... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to share your experience, we are pleased to know we were able to meet your needs during your stay with us. It is our goal to make sure our guest have a memorable experience when they choose to stay at our hotel, my team will be pleased to know that we accomplished that during... More 

Bedford UK
Level Contributor
78 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed April 15, 2015

We stayed four nights. On arrival we were not happy with the room choices offered and ended up in a second floor disabled room with balcony. ( we had paid extra for a balcony room - see room tips). However we were provided with an additional balcony seat and a luggage rack to address a couple of the issues. We... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

I would like to start by sending my sincere apology. It seems during your recent stay with us, we missed several opportunities to make your stay with us pleasant and comfortable. I understand my team and I did a poor job handling the issues that you experienced and there is no excuse for that. As the General Manager I take... More 

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