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TownePlace Suites Tucson Airport

#13 of 129 Hotels in Tucson
Certificate of Excellence
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6595 South Bay Colony Drive, Tucson, AZ 85706
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TownePlace Suites Tucson Airport
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TownePlace Suites Tucson Airport
TownePlace Suites Tucson Airport
TownePlace Suites Tucson Airport
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111 reviews from our community

Traveler rating
    68
    35
    5
    2
    1
See reviews for
25
32
15
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Coronado, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I travel for business and value clean and easy hotels. The staff was very efficient, the hotel was clean and the beds were comfortable. Excellent hotel for business travel. I did not use the pool, but it looked good for a hotel next to the airport. BTW - the gym was very simple and had several cardio machines and a... More 

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Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to share your experience, we are pleased to know we were able to meet your needs during your stay with us. It is our goal to make sure our guest have a memorable experience when they choose to stay at our hotel, my team will be pleased to know that we accomplished that during... More 

Bedford UK
Top Contributor
78 reviews 78 reviews
64 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed four nights. On arrival we were not happy with the room choices offered and ended up in a second floor disabled room with balcony. ( we had paid extra for a balcony room - see room tips). However we were provided with an additional balcony seat and a luggage rack to address a couple of the issues. We... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

I would like to start by sending my sincere apology. It seems during your recent stay with us, we missed several opportunities to make your stay with us pleasant and comfortable. I understand my team and I did a poor job handling the issues that you experienced and there is no excuse for that. As the General Manager I take... More 

Oceanside
Top Contributor
54 reviews 54 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stop over on the way back from Calif. Very quiet comfortable room. Bed and pillows excellent. Staff very helpful. Breakfast very good, good selection and quality. Laundry, business center. Great value for what you get.

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Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to provide us with feedback about your stay. It is our goal to provide our guest with service that exceeds the Marriott standards and we are very pleased we have accomplished that during your recent stay with us. We look forward to seeing on your next visit to Tucson. More 

Blue Bell, Pennsylvania
Top Contributor
377 reviews 377 reviews
70 hotel reviews
273 helpful votes 273 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 5 nights at the TownePlace Suites Tucson Airport and it was a very good experience. The hotel is only a few minutes from the airport, but you don't get any of the airplane noise that can be bothersome at many airport hotels. It served as a good location for doing many things in the Tucson area, being about... More 

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Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

We are very pleased to hear you had an exceptional experience here at our hotel. Thank You for taking the time to provide us with feedback about your stay with us. We take great pride in providing our guest with the best guest service possible. I will share your comments with our team as we continue to improve our guest... More 

Saratoga Springs, New York
Contributor
18 reviews 18 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 days on points. Gave us a late check out, no problem! Nice and quiet, great laundry facility and Easter candy in the lobby. :-) Room was clean and everything worked. Staff were super friendly.

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the time to let us know how we are doing. I’m very pleased to know that your stay with us was exceptional and we exceeded your expectations. I will share your response with our team as they will be pleased to know that they provided you with great service during your recent stay with us. If... More 

Boston
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I spent five days at TownPlace and found it to be a well run Mariott property. The staff was very personable and responsive, the room was very clean, and the breakfasts and evening food/drink were tasty. Ask for a room with a terrace when you book. Only a few have one; might as well be you! It's... More 

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Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the opportunity to let us know how we are doing. Your feedback is very valuable to us, as we continue to improve our service. We are very happy you enjoyed your stay with us and we look forward to your next visit. Thank you Again More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly and accommodating staff. Rooms were clean, comfortable, and quiet. I especially like the fact that the property was peaceful and quiet. I am a light sleeper and will not stay at a property where I can hear sounds from neighboring rooms. I found only two minor issues that could be improved. One of the treadmills was inoperable. I... More 

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Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to let us know how we are doing. We take great pleasure in going above and beyond to make sure our guest have an exceptional stay at our property, as well as looking for ways to improve our service. Your feedback is very valuable to us and we will take in consideration your suggestion... More 

Barra de Navidad, Mexico
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had some rewards points to use up and decided to stay at this location while visiting the Tucson area. Checking in around dinner time and not knowing the area or what to expect I was pleasantly surprised to find that they provided a hospitality hour and served dinner (chicken fajitas), as well as a glass of wine on the... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

On behalf of the staff here at Towneplace Suites Tucson Airport, we want to thank you for your stay at our property. We are very pleased to hear that we exceeded your expectations; it is our goal to provide our guest with excellent service that goes above and beyond the Marriott expectations and to know we accomplish that during your... More 

Ogden, Utah
Top Contributor
111 reviews 111 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's "good" compared within the Marriott line, and a little better compared to hotels overall. I have to give the edge to the other TownePlace Suites in Tucson mainly because it has the hot tub, and this one doesn't. Bummer. Also, the room layout here was non-optimal; and as good as the staff is, that doesn't change a bad room... More 

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William F, Front Office Manager at TownePlace Suites Tucson Airport, responded to this review

We appreciate you taking the time to provide valuable feedback about your experience at our hotel. It is our goal to exceed your expectations and we’re sorry to hear that we fell shy of this important goal. We are always looking for ways to improve our service for all of our guests and your survey will help us identify areas... More 

new york
Top Contributor
52 reviews 52 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 16, 2015

We used a Marriott certificate for a one night stay before a predawn departure. We could have stayed at a more expensive one with the same certificate but chose finely room quiet functioal clean continental breakfast out at 430 am before the hot one so we could grab so things pn the run fantastic value

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

It is our goal to exceed the expectations of our guest and I’m very pleased to hear we were able to do that during your stay with us. I will share your comments with our team as we continue to strive for excellent service. I thank you again and we look forward to seeing you again. Jeremy Conley and Staff More 

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