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TownePlace Suites Tucson Airport

#14 of 129 Hotels in Tucson
Certificate of Excellence
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6595 South Bay Colony Drive, Tucson, AZ 85706
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TownePlace Suites Tucson Airport
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TownePlace Suites Tucson Airport
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TownePlace Suites Tucson Airport
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113 reviews from our community

Traveler rating
    70
    35
    5
    2
    1
See reviews for
26
33
15
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Wisconsin,
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent service and rooms were very clean and comfortable. Management went out of their way to make sure our stay was pleasant and enjoyable. The grounds were also well take care of and nice patio area and pool.

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the time to provide us with feedback. I’m very pleased to hear that my team went above and beyond to provide you with a memorable stay at our hotel. It is our goal to give our guest service that exceeds Marriott standards and it is nice to know we accomplished that during your recent stay at... More 

Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our stay at this hotel was excellent. When we arrived, the front desk manager who checked us in told us there would be a complimentary dinner that evening: meatball subs. We had to be out at an event and so we couldn't make the dinner. I asked Vinny, the manager, if he could set aside a meatball sub for me,... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to provide us valuable feedback about our property. Our goal is to not only provide you service the meets Marriott standards but to provide service that exceeds the Marriott standards. I will share your feedback with our team, as we will use this as motivation to continue to go above and beyond for our... More 

Longview, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great change of pace compared to the deluxe inn we stayed in Fort Stockton Texas. It is very clean and is in a very nice area of Tucson. The room is very spacious and quiet. The workout room is very nice and so is the pool. The service is very friendly and welcoming.The free breakfast was great.... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

We appreciate your feedback and we are very pleased to know you enjoyed your stay with us. We take great pride in making sure our guest have a memorable stay with us. To know we accomplished that during your recent stay with us goes a long way. Thank you again More 

Coronado, United States
1 review
5 of 5 stars Reviewed April 16, 2015

I travel for business and value clean and easy hotels. The staff was very efficient, the hotel was clean and the beds were comfortable. Excellent hotel for business travel. I did not use the pool, but it looked good for a hotel next to the airport. BTW - the gym was very simple and had several cardio machines and a... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to share your experience, we are pleased to know we were able to meet your needs during your stay with us. It is our goal to make sure our guest have a memorable experience when they choose to stay at our hotel, my team will be pleased to know that we accomplished that during... More 

Bedford UK
Top Contributor
78 reviews 78 reviews
64 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed April 15, 2015

We stayed four nights. On arrival we were not happy with the room choices offered and ended up in a second floor disabled room with balcony. ( we had paid extra for a balcony room - see room tips). However we were provided with an additional balcony seat and a luggage rack to address a couple of the issues. We... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

I would like to start by sending my sincere apology. It seems during your recent stay with us, we missed several opportunities to make your stay with us pleasant and comfortable. I understand my team and I did a poor job handling the issues that you experienced and there is no excuse for that. As the General Manager I take... More 

Oceanside
Top Contributor
54 reviews 54 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

Stop over on the way back from Calif. Very quiet comfortable room. Bed and pillows excellent. Staff very helpful. Breakfast very good, good selection and quality. Laundry, business center. Great value for what you get.

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to provide us with feedback about your stay. It is our goal to provide our guest with service that exceeds the Marriott standards and we are very pleased we have accomplished that during your recent stay with us. We look forward to seeing on your next visit to Tucson. More 

Blue Bell, Pennsylvania
Top Contributor
376 reviews 376 reviews
70 hotel reviews
285 helpful votes 285 helpful votes
5 of 5 stars Reviewed April 6, 2015

We spent 5 nights at the TownePlace Suites Tucson Airport and it was a very good experience. The hotel is only a few minutes from the airport, but you don't get any of the airplane noise that can be bothersome at many airport hotels. It served as a good location for doing many things in the Tucson area, being about... More 

Was this review helpful? Yes 1
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

We are very pleased to hear you had an exceptional experience here at our hotel. Thank You for taking the time to provide us with feedback about your stay with us. We take great pride in providing our guest with the best guest service possible. I will share your comments with our team as we continue to improve our guest... More 

Saratoga Springs, New York
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 1, 2015

Stayed for 4 days on points. Gave us a late check out, no problem! Nice and quiet, great laundry facility and Easter candy in the lobby. :-) Room was clean and everything worked. Staff were super friendly.

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the time to let us know how we are doing. I’m very pleased to know that your stay with us was exceptional and we exceeded your expectations. I will share your response with our team as they will be pleased to know that they provided you with great service during your recent stay with us. If... More 

Boston
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 30, 2015

My wife and I spent five days at TownPlace and found it to be a well run Mariott property. The staff was very personable and responsive, the room was very clean, and the breakfasts and evening food/drink were tasty. Ask for a room with a terrace when you book. Only a few have one; might as well be you! It's... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank You for taking the opportunity to let us know how we are doing. Your feedback is very valuable to us, as we continue to improve our service. We are very happy you enjoyed your stay with us and we look forward to your next visit. Thank you Again More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 29, 2015

Very friendly and accommodating staff. Rooms were clean, comfortable, and quiet. I especially like the fact that the property was peaceful and quiet. I am a light sleeper and will not stay at a property where I can hear sounds from neighboring rooms. I found only two minor issues that could be improved. One of the treadmills was inoperable. I... More 

Was this review helpful? Yes
Jeremy C, General Manager at TownePlace Suites Tucson Airport, responded to this review

Thank you for taking the time to let us know how we are doing. We take great pleasure in going above and beyond to make sure our guest have an exceptional stay at our property, as well as looking for ways to improve our service. Your feedback is very valuable to us and we will take in consideration your suggestion... More 

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