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Holiday Inn Express Hotel & Suites Tucson

#34 of 129 Hotels in Tucson
Certificate of Excellence
2.5 of 5
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1564 West Grant Road, Tucson, AZ 85745
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Holiday Inn Express Hotel & Suites Tucson
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111 Reviews from our TripAdvisor Community

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Traveler rating
    55
    38
    10
    3
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Tucson
See the most recent reviews
El Paso, Texas
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 26, 2015

This is the only hotel I stay in when I'm in Tucson, business or leisure. The property is clean and comfortable. I have never had bad service from the front desk staff. I am always greeted by name, told to have a great day when leaving in the morning, and welcomed back when I return, all with a smile. Rooms... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Dear ManfredBradford: Thank you so much for the wonderful review you submitted regarding your recent stay with us. We love to hear about it when we create a "Great Hotel that Guests Love". We will be sure to share your comments with all of our staff. Thank you for choosing us... We hope to see you again soon. More 

Orange County, Ca.
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 12, 2015

We were here for two nights just this month of April. I think the rate was $124 plus taxes (the taxes SUCK, but everybody knows that). Free parking, indoor hallways, nice, clean rooms, ample space for me, my son and daughter. My daughter and I went to use the gym one morning, and it was really nice; free weights, mats... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you so much for the wonderful survey about your stay with us. We appreciate the great comments about our fitness center and breakfast service. Thank you for choosing to stay with us... We look forward to seeing you again next time you visit the Tucson area. More 

Cape May, New Jersey
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 11, 2015

We try to stay at the Intercontinental Hotel Group properties whenever possible. They tend to be superior establishments. We cannot say one negative thing about the 3 night stay at this Holiday Inn Express. All staff went above & beyond to assure a pleasant stay. Upon arrival the two ladies at the desk were very congenial. Upon orienting to the... More 

Was this review helpful? Yes 2
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Wow. Thank you for posting such a glowing review of your stay with us including the names of the employees that assisted you. We love to hear about it when our staff creates a "Great Hotel that Guests Love". We will share all of your comments with the employees and ensure that special recognition is given to Darrell, Natasha, and... More 

Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

Good location. Room are clean and in good shape. Have used this hotel many times. About 15 min drive to the mall. My only complaint is that the breakfast menu is the same one holiday inn has been using for years

Was this review helpful? Yes 1
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you for submitting a review about your stay with us. We appreciate your loyalty when visiting Tucson for the Street Fair each Spring and Fall. Thanks again for choosing us... We look forward to your next visit later in the year. More 

Elk Grove, California
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 25, 2015

This was my first time in Tucson, I had a late flight and did not arrive until after 10pm but once I was able to turn my phone on I had a message from the hotel wanting to know if everything was ok and if they could direct me to the hotel. once there I found the staff to be... More 

Was this review helpful? Yes 1
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you for taking the time to write a wonderful review about your stay with us. We are happy that we could help to make your first stay in Tucson comfortable and enjoyable. Thanks again for choosing us... We hope to see you again next time you visit the area. More 

Albuquerque, New Mexico
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 20, 2015

The Holiday near the University was clean, breakfast great, and little touches fun like cookies in the pm. The ice machines on the 2 & 3 floors were broken but I could go to the first floor. Easy to find everything. Rates were good. Friends stayed here and liked and and a good choice. Went to the Tucson Festival of... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you for taking the time to write a review about your stay with us during the Festival of Books. We are happy to hear you enjoyed the accommodations from the rates we offered to the complimentary cookies we put out in the evening. Thanks again for choosing us... We hope to see you again for next year's Festival of... More 

Bethesda Maryland
Level Contributor
142 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed March 3, 2015

I had every kind of non hotel problem you can mention, including an injury to my wife that required an emergency room visit. These folks were just wonderful. Friendly, helpful, thoughtful and resourceful. Physical plant is in first class shape. Yes a few of the neighbors are noisy and it next to a freeway. but I would go back in... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you so much for taking the time to write and submit a 5star survey about your stay with us. I am sorry to hear about your wife... I hope she is feeling better. Thank you also for the comments you posted in regards to our customer service. We strive to provide "wonderful" service to all of our guests and... More 

Rosebush, Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stay almost exclusively at Holiday Inn Expresses when we travel, and are seldom disappointed. The Inn at Tucson was no exception. Our reservations were quick and effortless, even from a cell phone. We enjoyed the area and the nearby attractions so much we extended our stay an extra night, again with no problems. The only slight negative to this... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you so much for submitting a wonderful review about your recent stay with us. We like to hear about it when we create a "Great Hotel that Guests Love". It was also nice to hear that you enjoyed the Tucson attractions enough to extend your stay. Thank you again for choosing us. We look forward to seeing you again... More 

Flagstaff, Arizona
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 9, 2015 via mobile

This property is very nice and well maintained from the outside, to the lobby and hallways. The breakfast was better than most, most won't be disappointed with the free breakfast. Staff was very friendly, nice and outgoing. The room had enough space for 2 adults and 2 children. There was concerning issues with the room though. First there was quite... More 

Was this review helpful? Yes 5
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you for submitting a review about your stay with us. I am sorry to hear about the issues you encountered. I hope that you will give the General Manager a call to discuss your issues in detail. Thank you again for choosing us. More 

Minneapolis, Minnesota
Level Contributor
123 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed February 5, 2015

Hotel rates in/around Tucson always seem to be a little too high, but this property more than made up for it with exceptional service. We arrived (three guys, three rooms) on Super Bowl Sunday just as the the game was starting. The friendly young lady at the front desk encouraged us to make ourselves comfortable in the lounge area, ordered... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Express Hotel & Suites Tucson, responded to this review

Thank you for submitting a wonderful review about your stay with us over Super Bowl Weekend. We love to hear about it when our guests love their stays and the service they encountered. We will be sure to recognize Sarah for the customer service she provided to you. Thank you again for choosing us. We hope to see you again... More 

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