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Starr Pass Golf Suites

3.5 of 5 3645 West Starr Pass Boulevard, Tucson, AZ 85745
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Starr Pass Golf Suites
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Starr Pass Golf Suites
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212 reviews from our community

Traveler rating
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    34
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Wayne, IN USA
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been Shell owners for years but this is the first time for us to visit Starr Pass. The location is wonderful; close to golf, hiking and biking trails and various tourist attractions. Our balcony had gorgeous sunrise views and views of the city at night. When we visited, the weather was on the cool side but it made... More 

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Wynne1, I'm so glad to hear we made what sounds like a great first impression! Thank you for being thorough in your review of our property as I'm sure your review will come in handy to future guests looking to book with us. I hope that you'll make another trip to the west coast to come visit us. If you... More 

Reading, PA
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Starr Pass area is beautiful. It was cold when we were visiting but it didn't stop us from exploring the trails and hiking. I agree with other reviewers in being disappointed with the overall experience of the resort. The room was clean but really needed updating. Carpet was torn/worn, cabinetry was worn, bathroom and shower really needed some improvements.... More 

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Thank you for your response, I am so glad to hear that you took advantage of the wonderful hiking trails that Tucson has to offer. I do hope that you visited some of our hiking trails that are directly behind the resort as they make for a good time exploring. I understand your comments regarding the need to update our... More 

Mishicot, Wisconsin
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a great time at Starr Pass. The location itself was perfect. The rooms need some updating but were very comfortable. Front desk was very helpful and friendly. Beautiful golf course and great food at Catalina. Thanks for a wonderful vacation.

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

J3866Nlchris, I am so glad to hear that you had such a wonderful time in Tucson and enjoyed your accommodations with us. We are working on updating the rooms so good news there. We were happy to be of service to you and look forward to being able to do so in the future. Warm regards More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We are staying in 42 at the golf suites as I write this. This is day 3 of our week long trip and our toliet won't flush. They send someone daily but they don't fix it!! Imagine paying for a room with out a toliet!! Starr Pass manager are you listening????

Was this review helpful? Yes 1
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Thank you for your response, I hope that you found our resolution to your liking and enjoy the rest of your stay with us. More 

Casa Grande, Arizona, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 20, 2014

We are Shell Vacation Club owners and we have been looking forward to trying Start Pass. I have heard several people rave about it and we discovered they must have been talking about the JW Marriott next door. We requested a mountain and city light view room. Once we were able to see around the overgrown bushes, we saw the... More 

Was this review helpful? Yes 1
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Jon, Thank you for leaving such a nice overall review for our future guests and letting us at the property know how your stay went. I am very glad that you found our resort accommodating and staff to be as you said very helpful and professional, it lets us know we are doing our jobs well. I would mightily suggest... More 

Greenville, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 7, 2014 via mobile

I find it totally unacceptable in today's world to not have wi-fi in the rooms. We were told there was Ethernet. Am I living in a cave?? Tried to get wifi in bar and was unable to get it although it's about 100 feet from lobby. Rooms are outdated and feel old but are comfortable with real fireplace. Have to... More 

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Dear stbartslady, I am sorry to hear that you didn't find our facilities to accommodate your needs. We are aware that our rooms are dated and for some the lack of wireless internet can be a pain. We are in the process of starting renovations next summer and will be upgrading our rooms as well as wi fi for the... More 

Burlington, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 19, 2014

We are Shell owners and traded into this resort for our first Tucson desert experience. We stayed in a one-bedroom with full kitchen, overlooking the golf course with the mountains in the background. Our patio was on ground level facing west and we spent lots of time sitting outside, watching animals and birds, sunrise skies and sunsets behind the mountains... More 

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Crisby, All of us here at Starr Pass thank you for the opportunity to accommodate you and your husband. I am glad to hear that you found the accommodations comfortable and found Tucson to have so much to offer while you were with us. We look forward to being of service to you in the future, next time I suggest... More 

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2014

I feel like I was staying at a different hotel than some of these other reviewers. Yes, it lacks wifi in the rooms, but I knew that before I got there (from reading these reviews). Yes, the rooms might be slightly outdated, but they're still nice. We stayed in a casita and had plenty of room for three adults -... More 

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Nadine4864, Thank you so much for your amazing review of our property! I am so very happy that you decided to give us a chance after reading our reviews and found that we were more than able to accommodate you and your party. I must agree the trails behind us here are marvelous. If you make it back our way... More 

Managua
Top Contributor
55 reviews 55 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 17, 2014

I arrived alone in a rental car in the dark and had a horrible time figuring out where to check in. There are signs but they are small and not lit, and I never saw them until the next day. Staff was nice, and responded to my needs and complaints. As other users have commented I was VERY disappointed to... More 

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Thank you for leaving us with your response. I am glad that you found our staff to be accommodating to your needs. I understand that the WiFi, lack thereof, can be inconveninet. We do have it available in the lobby and pool area in the meantime as we are working towards having WiFi come the next few years. I do... More 

Highland Village
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed November 9, 2014

We are staying here this week Nov. 7th-14th, we were here 2 years ago still no Wi-Fi, at that that time the spa did not work? Now here we are again and the spa does not work, I called the office this morning and it was going to be a week before working, that was the same story two years... More 

Was this review helpful? Yes
Rachel G, Front Office Manager at Starr Pass Golf Suites, responded to this review

Mrs. Crowell, I am glad to hear that you are a returning patron and do hope that you'll give us a chance on your next stop through Tucson. We understand that the lack of WiFi is an issue, it is something that we are working on however it will be a couple years yet before we offer it in our... More 

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Additional Information about Starr Pass Golf Suites

Address: 3645 West Starr Pass Boulevard, Tucson, AZ 85745
Phone Number:
Location: United States > Arizona > Tucson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Starr Pass Golf Suites 3.5*
Number of rooms: 105
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Also Known As:
Starr Pass Golf Hotel Tucson
Starr Pass Hotel
Starr Pass Resort
Hotel Style:
#6 Green Hotel in Tucson
#11 Top resorts Hotel in Tucson

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