We stayed in the new wing on the 11th floor which had nice views... very pleasant. The most comfortable bed I have ever slept in and the room was spacious and very clean with a flat screen TV and also a nice bathroom. Staff was polite and informative especially Christine W. and the concierge whose name I believe was William.... more

We spent one night in the Westin while visiting PVD for Waterfire. The Westin's location was perfect for this event, 2 blocks away. The room was large by city standards, clean and comfortable too, with the great Heavenly Bed and Shower. We were given a room on the 21st floor which had a decent city view. All staff we encountered... more

I stayed at the Providence Rhode Island for a business/ pleasure trip! It is a fantastic hotel. The location is perfect! It is connected by a covered walkway to a large mall with a Nordstrom, Bed, Bath & Beyond, etc. There are also several large restaurants including The Cheese Cake Factory and the Napa Valley Grill. The hotel is about... more

We checked in on the 13th of May for a short visit with family in Rhode Island. When we proceeded to the front desk to get our room keys the staff member was very unprofessional. The 4 star rating this hotel has is a total joke in my opinion. Anyhow, we get to the floor where our room is on... more

Since the room was a little pricy for Providence RI, we were expecting a nice experience. When we reserved our room, we requested a non-smoking room. Unfortunately, on entering our room, it had an unpleasant and strong cigarette smoke odor. I called the front desk and asked to be moved and was told that instead, they would send someone up... more

This hotel consistently prices out near the top of the market in Providence. Yes, it has a good location (if you like to avoid the weather or enjoy malls). It also has a very nice lobby with two quality restaurants. However, the rooms are no better than average in size and style. And the level of service is unremarkable. In... more

I stayed at the Westin Hotel in Providence, RI with my husband who was on a two day business conference. Everything you ever need is right within the hotel. There is a huge mall, IMAX theatre and lots of great restaurants (Dave & Busters, The Cheesecake Factory, Uno's Chicago Grill, Fire+Ice) all attached to the hotel!!! I don't believe I... more

My husband and I just returned from our stay at the Westin Providence during the weekend of March 28th. This was our second stay at this hotel, both times for a conference at the Convention Center. The convenience of being connected can't be beat. I am sorry however that this year's stay was quite different from last year. Upon check... more

Stayed at the Westin Providence for Easter for 3 nights. Apparently they have redone the lobby area and recently opened up an entire new tower right next to the old one. We stayed in the new tower, which seemed to be mostly residential. The hotel itself seems to be tight security, I've never seen a hotel where you need your... more