We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Omni Providence Hotel

4.0 of 5 1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
Hotel website
Hotel deals
Special Offer
12% Off! Book Now & Save!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Omni Providence Hotel
Professional photos View all
Browse nearby
Omni Providence Hotel
Omni Providence Hotel
Omni Providence Hotel
Write a Review

981 reviews from our community

Traveler rating
    493
    305
    117
    47
    19
See reviews for
239
163
31
447
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (981)
  • Mar-May only
    (202)
  • Jun-Aug only
    (266)
  • Sep-Nov only
    (355)
  • Dec-Feb only
    (158)
All months
Boston, Massachusetts
Top Contributor
69 reviews 69 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel room was clean, it had the normal amenities you would expect in the hotel. The pool area was overrun with kids playing hockey on the floor in the hallway and no staff from the hotel was around to tell them not to be running around. So we did not utilize the pool area which we were planning on... More 

Was this review helpful? Yes
Westfield, Indiana
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I travel to Providence weekly for business, and my hotel of choice is the Omni Providence Hotel. I have been fortunate enough to stay at the Omni Providence weekly for almost the past year. I have stayed at a few other hotels in the area and my favorite is the Omni. John Carter (Business Travel Sales Manager) and Melissa Gregoire... More 

Was this review helpful? Yes
Denver, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Omni Hotel in Providence is an amazing hotel. The staff are always helpful and very professional. The rooms are a little dated but are due for a remodel. The common areas and conference rooms have been recently updated and the new decor is awesome. I can't say enough great things about this hotel.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Providence
1 review
4 of 5 stars Reviewed 2 days ago NEW

Have stayed at the Omni several times and have never had a bad experience. rooms have always been clean and staff remains friendly and courteous. My only suggestion is that the coffee shop remain open past 6PM

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Charlotte, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The best part of this hotel is the location & excellent fitness facilities that are comparable to any top rated health club. I stayed at the hotel for the recent ACBL national Bridge Tournament. There were many customers who were given the wrong room type based on an apparent mis-communication from the ACBL tour company. While things understandably do happen... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Todd G, Director of Operations at Omni Providence Hotel, responded to this review

Thank you for the feedback on your experience at the Omni Providence. As we discussed the rooms booked by this conference were our deluxe rooms which feature one king or two double beds and we were unable to accommodate a room type switch due to being completely booked. I understand your disappointment at this situation and realize that it hindered... More 

Bow, New Hampshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were in town for a gymnastics meet. The staff was wonderful from the moment we arrived to the moment we left. The lobby was decorated with a beautiful Christmas tree. We stayed on the 25th floor and enjoyed a great view of the city especially at night. Our room was spacious, clean, and the beds were comfortable. You can't... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We chose this hotel because it was the host hotel for a Gymnastic meet at the RI Convention Center. It was a very pleasant stay. Rooms were clean, comfortable, and what I had expected. Very convenient to Convention center and Mall. We never had a need to go outside as everything was connected indoors. Staff was outstanding, beds were comfortable... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Uncasville, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel with clean rooms and pleasant atmosphere. Convenient for conventions and Christmas shopping trips. express check in and check out made it all the more worth while. Merry Christams everyone!!!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Connecticut
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very convenient hotel as its attached to the RI convention center, has in house restaurants , bars and coffee places. You can come here for an event and don't have to leave the connected series of buildings at all. With that though comes a very busy place with (around this time of year) large holiday parties. To be expected to... More 

Was this review helpful? Yes
Southbury, Connecticut
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 6 days ago NEW

While this is a pretty hotel and very convenient it is noisy! I don't mean a little bit - you can hear every door close, voice and elevator beep all night long! We were on the 24th floor with a very pretty view although it was somewhat obstructed by a decorative fence. Also the room temp was an issue. The... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Omni Providence Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Providence Hotel

Address: 1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
Phone Number:
Location: United States > Rhode Island > Providence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Providence Hotel 4*
Number of rooms: 564
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Priceline, Cheap Tickets, TripOnline SA, Travelocity and Tingo so you can book your Omni Providence Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Providence Hotel Providence
Westin Providence
Providence Westin
Hotel Style:
#2 Romantic Hotel in Providence
#3 Luxury Hotel in Providence
#4 Family Hotel in Providence
#4 Business Hotel in Providence

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (13)
Viewed
Bathroom (5)
Viewed
View from room (6)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (6)
Viewed
Dining (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (5)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay