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All 12 Providence hotels

Omni Providence Hotel

4.0 of 5 Hotel   |   1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
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Ranked #4 of 12 hotels in Providence
A recent review
5 of 5 stars reviewed 2 days ago
Eric S Westfield, Indiana
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570 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Westfield, Indiana
1 review
5 of 5 stars Reviewed 2 days ago NEW

The experience begins as you are getting out of your vehicle; they offer a valet service and it is top level. If you are lucky enough to be greeted by Brian or Luke then you are certainly arriving to a great stay at the Omni!! I travel weekly for business and one of the reasons that I chose the Omni... More

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Todd G, Director of Operations at Omni Providence Hotel, responded to this review

Thank you for the review of your recent experience at the Omni Providence. I'm glad to see that we exceeded your expectations and have gained your loyalty for future stays. I will be sure to share your feedback with our team. We look forward to welcoming you back. Thank you again! More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Nice for the holiday. Great weather for April.... We stayed from Thursday to Monday, the hotel staff was great. The Select club perks weren't great. They missed our beverage selections, 2 nights in a row. When I called they gave me a hard time, like I didn't put the tag on the door. Whatever.

Review collected in partnership with Omni Hotels & Resorts

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Hunting Valley, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

the desk personnel are excellent. the cleanliness is excellent. the hotel can use modernization and apparently has plans to do so. it is dated, shows signs of wear and tear, mid-80's hotel look to rooms and lobby, needs some pizzazz to keep its 4 star rating.

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Westbrook, Connecticut
Top Contributor
65 reviews 65 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for one night a few weeks ago. I got a great last minute deal price on priceline. The hotel is located right in down town and is connected to the Providence place mall. The hotel is very clean and modern, the pool area is nice along with the work out room. I would definitely... More

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I booked this hotel while visiting Brown University. The hotel is located in downtown and just a short walk up College Hill to Brown. Great location, wonderful, friendly staff, accommodations were excellent, and the beds were like sleeping on a cloud!

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Ridgewood, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed there for one night while visiting Brown University. Was a very nice hotel overall, starting with friendly greetings from doormen, valet parking staff, and bellhop. Front desk staff was also very friendly; they allowed us a late check out with no issues. Room was spacious and very clean. The fitness facility was large and the pool area was nicer... More

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Had the most incredible Stay at the Providence location 4/11 & 4/12/2014....Myself and wife were in town to visit family and celebrate our 18th wedding anniversary. Super thanks needs to go to front desk personal Rivajoy, (great customer service and soft skills with a smile!!) and most importantly to Loyalty Manager Melissa Gregoire. Which gave us a awesome room upgrade... More

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Gloucester, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great hotel and location, fantastic staff. Providence, RI is worth the visit - vibrant downtown, great eateries and drinking spots, incredible shopping. Omni Providence is right in the heart of it, and the staff makes it hard to leave.

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1 review
5 of 5 stars Reviewed 1 week ago

I was very pleased with the atmosphere and service at the Omni Providence. The staff was courteous, helpful and smiling from the front desk to room service to the maids. My room was very clean and quiet. I was able to work without distractions.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The entire stay was a terrific experience... I wish I could have stayed longer! I am a very exacting person, and all my wishes were fulfilled. Super-clean, great amenities... wonderful customer service.

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Additional Information about Omni Providence Hotel

Also Known As:
The Westin Providence Hotel Providence
The Westin Providence Hotel
Westin Providence
Providence Westin
Address: 1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
Phone Number:
Location: United States > Rhode Island > Providence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Providence
#2 Luxury Hotel in Providence
#3 Family Hotel in Providence
#5 Romantic Hotel in Providence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Providence Hotel 4*
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