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Omni Providence Hotel

Certificate of Excellence
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1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
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Omni Providence Hotel
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Omni Providence Hotel
Omni Providence Hotel
Omni Providence Hotel
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1,184 reviews from our community

Traveler rating
    600
    362
    135
    61
    26
See reviews for
280
197
31
558
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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York, PA
Top Contributor
69 reviews 69 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed today NEW

Excellent room at a very good price. Room was large and set up very nicely. Bed was very comfortable. Older hotel but perfectly maintained. Parking is expensive but normal for a city. Lots of restraints nearby. City noise is the only downside but very beatable.

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Boxford, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

If you are attending an event for the convention center the location is unbeatable. However, with this convenience comes a price. This hotel charges three times more than other area hotels. So, if convenience is what you want this is the place if you can afford it.

Review collected in partnership with Omni Hotels & Resorts

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Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Because of work, I stayed for a week at the Omni Providence hotel. I had a great experience. Great location, the room was very clean and comfortable, the service was great from the front desk to the gym staff, everyone treated me with amazing courtesy. Complimentary water bottles and complimentary WiFi in the room are a big plus! Special thanks... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I selected the Omni in Providence Rhode Island because of how beautiful it looked and the four star rating. Very disappointing. The rooms are old. Crown molding is cracked. The bedside table is metal and rusted. The bath tub is yellow from being so old. The pool was under maintenance and unuseable. I wanted a pool for my children. I... More 

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OmniHotelMgr, Manager at Omni Providence Hotel, responded to this review

Thank you for sharing your feedback on TripAdvisor. I have passed along your guest room feedback to our Housekeeping and Engineering staff. I am very sorry about our temporary pool closure for cleaning during your visit. We always want to ensure that our facilities are clean and safe for our guests to use and I apologize for any inconvenice this... More 

richmond, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel! Quiet room. Friendly staff. Great place to stay and have a business meeting. Attentive IT folks. Great food for attendees. Recommend Omni for events. Gave all day lecture with private lunch for speakers. Great food!

Review collected in partnership with Omni Hotels & Resorts

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Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is well located amidst a quaint area of the city. The staff was attentive and responsive. The food at the location was very good (warm cinnamon scones upstiars). The rooms were clean. Valet parking was a bit pricey, but the valet service was good. personal monring wake-up calls was an unexpected plus. Overall, staying at this hotel was... More 

Review collected in partnership with Omni Hotels & Resorts

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Providence, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and the staff was friendly but DO NOT stay in room 709 unless you enjoy the sound of water pipes and elevator shaft ventilation at all hours of the day and night. There is a CVS close by to buy earplugs if you are unfortunate enough to be put in this room

Review collected in partnership with Omni Hotels & Resorts

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Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The check in and room keys were a bit of an obstacle...We needed to go to the front desk twice to get keys that worked. The beds were comfortable and the rooms were clean. Large rooms...Plenty of space...

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Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were disappointed with our recent stay at the Omni. We arrived on a Friday afternoon, along with several groups. The small lobby was packed and you could not move. The line to check in was 10 people deep. We waited a good 30 minutes to check in. When we finally arrived to our room, it was run down and... More 

Was this review helpful? Yes
OmniHotelMgr, Manager at Omni Providence Hotel, responded to this review

I am very sorry to hear that you were disappointed with your recent stay during a very busy weekend at the hotel. Thank you for sharing your feedback on TripAdvisor and I hope you will consider returning to the Omni Providence in the future so we have the opportunity to provide you with a more enjoyable stay. More 

Carmel, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I wish there were more Omni hotels in the U.S. and Mexico!! The service is fantastic, the hotels are situated clost to everything and the beds are great!! The restaurant in the Omni Providence is a bit high priced, but that's the same in most hotel restaurants. If you're visiting Providence, you should be staying at the Omni. And join... More 

Review collected in partnership with Omni Hotels & Resorts

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