We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Omni Providence Hotel

4.0 of 5 1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
Hotel website
Hotel deals
Special Offer
12% Off! Book Now & Save!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Omni Providence Hotel
Professional photos View all
Browse nearby
Omni Providence Hotel
Omni Providence Hotel
Omni Providence Hotel
Write a Review

941 reviews from our community

Traveler rating
    477
    288
    113
    44
    19
See reviews for
230
158
30
429
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (941)
  • Mar-May only
    (202)
  • Jun-Aug only
    (266)
  • Sep-Nov only
    (343)
  • Dec-Feb only
    (130)
All months
Suwanee, Georgia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice, clean hotel in a great location. It's connected to a large mall and has in indoor pathway. Lots of restaraunts at the mall and within walking distance. Close proximity to the convention center as well. Federal Hill is a short walk for great Italian restaraunts (Andino's specifically). There's a Starbuck close by. The service was great. The manager left... More

Was this review helpful? Yes
Gilbert, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel is located in excellent location next to convention center and is convenient to downtown. Ford establishments on location are excellent. Rooms are clean and beds are very comfortable. The staff is friendly an very helpful, especially the bell staff.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Storrs, CT, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff went out of their way to make the stay remarkable. Great access to convention center and the shopping mall. I always stay at this hotel when attending an annual conference in Providence. The fitness center is top-notch and the valet parking makes life simple.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
provmgr, Manager at Omni Providence Hotel, responded to this review

Thank you for taking the time to write a review of the Omni Providence. We are so happy that you had such a pleasurable experience during your stay with us. We hope that when you come back to Providence, you choose to stay with us. More

Cody, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Overall, the hotel was adequate, but not very impressive. The hotel seems like it would benefit from some remodeling and touch ups. Our room had some minor issues with the walls being visibly dirty and the wall paper beginning to peel off. The wifi was a bit frustrating and if you don't become a select member you will have to... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
provmgr, Manager at Omni Providence Hotel, responded to this review

Thank you for staying with us at the Omni Providence Hotel and for posting your experience on TripAdvisor. Having purchased the hotel last year, Omni is in the middle of a multi-year, multi-million dollar renovation of the property to address different areas of need in the building. Our hotel public space renovation will be completed over the final months of... More

portland, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is attached to the convention center as well as the mall so if you plan to use those places there is no more convenient place to stay. Staff was friendly, hotel was clean and well kept. Room rate for business-related purposes was reasonable.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
provmgr, Manager at Omni Providence Hotel, responded to this review

We are glad you enjoyed your stay at the Omni Providence and found the location convenient. Thank you for reviewing our property on TripAdvisor and we look forward to welcoming you back. More

Portland, Maine, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

You have the most amazingly kind and helpful staff (valet, room service, & housekeeping in particular). These people truly made my stay the most amazing and memorable experience I have had. After nearly 2 solid months of travel for work, this experience made my whole outlook on the season better. My room was clean, and the amenities were of a... More

Was this review helpful? Yes
provmgr, Manager at Omni Providence Hotel, responded to this review

We are glad your expectations were exceeded at the Omni Providence. Thank you for taking the time to write a positive review of our property. More

Dallas/Fort Worth, TX
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here recently for a meeting. The location of this hotel is great. It connected to the conference center as well as Providence Place Mall. Also, the hotel has a great fitness center complete with free weights. It is one of the better hotel gyms I've had the pleasure of using.

Was this review helpful? Yes 1
farmington
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Although I was here for a professional conference the hotel staff delivered personal professional attention to all of my needs. The room was clean, spacious, and contained all of the amenities one would expect. I will definitely be returning to this Omni hotel.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
provmgr, Manager at Omni Providence Hotel, responded to this review

Thank you for taking the time to write a review of the Omni Providence. We are so happy that you had such a pleasurable experience during your stay with us. We hope that when you come back to Providence, you choose to stay with us. More

Coralville, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Second stay at this hotel because I attend an annual convention there. It's more expensive to get there from the airport because the hotel shuttle has stopped. The rooms are comfortable, with especially cushy bedding. Refrigerator in room is a nice touch. Food for our conference was quite good. The elevators take some getting used to (have to be very... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Basingstoke
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Was based here for a conference at the Rhode Island Conference Centre that is connected to the hotel. The Hotel is very comfortable with great rooms and you can travel to the centre and adjoining shopping Mall without having to go outside, all links and walkways are under cover. However this would be major mistake as Providence is a very... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Omni Providence Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Providence Hotel

Address: 1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
Phone Number:
Location: United States > Rhode Island > Providence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Providence Hotel 4*
Number of rooms: 564
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hotels.com, Travelocity, TripOnline SA, Reservation Counter, Despegar.com and Tingo so you can book your Omni Providence Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Providence Hotel Providence
Westin Providence
Providence Westin

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (8)
Viewed
Bathroom (4)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (5)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay