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Omni Providence Hotel

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1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
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1 room 1 guest
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Omni Providence Hotel
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1,384 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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Providence, United States
5 of 5 stars Reviewed 2 days ago NEW

Convenient location, friendly staff, comfortable , clean hotels with amenities! This is my second stay at this hotel. I recommend it! Adjacent to conference center as well as sky walk to the mall. Walking distance to Federal Hill district.

Review collected in partnership with Omni Hotels & Resorts

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel connects via a skywalk to a lovely shopping Mall and cinemas as well as lovely restaurants. Everything was convenient. Staff from reception to room service and baggage help was really helpful and pleasant. Respectfully enquiring about our welfare. We had a pet with us that was beautifully accommodated. This is definitely a experience I treasure. Thank you so... More 

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North Platte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Providence Omni has the remarkable combination of contemporary luxury in an historical hotel. The staff goes out of its way to make customers feel welcome and in comfort. Their delivery is expedient but not hurried. I will put this Omni on my "must return" list. The quality and price are in good balance.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Providence, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Accommodations were well beyond my expectations, it was a very pleasant experience and I look forward to staying at the OMNI Providence again in the future. Too bad we only have the NecronomiCon every two years instead of every year, I eagerly anticipate the next one.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I came here with my fiance and my brother and we had two rooms. We were all extremely satisfied. The staff were so friendly, courteous and helpful, be it the guys at the valet parking, the bellboy, the receptionists or the incredibly down to earth and nice waitresses at the breakfast. The rooms were excellent, and the hotel overall looked... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Caleb F, Manager at Omni Providence Hotel, responded to this review

We are so pleased that you and your family had an excellent experience at our hotel. Your high reccommendations are greatly appreciated. We look forward to your return. More 

Philadelphia, Pennsylvania, USA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great value for a luxury hotel. Upgraded before checking in to a corner room. Massive space with an almost even bigger bathroom. Location is great, connected to the mall. Not many complaints about this one especially since it has free wifi

Was this review helpful? Yes 1
Caleb F, Manager at Omni Providence Hotel, responded to this review

We appreciate you taking the time to rate our hotel on TripAdvisor. We hope to see you again. More 

Sherwood, Wisconsin
Level Contributor
406 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We used the hotel for a luxury break on a trip with friends. The staff, from bellman through desk folks were great. The location was perfect for short cab rides to attractions and walks out to good dinner spots. Our room was large, quiet and had a great view. The pool is not great, down when we arrived and hot... More 

Was this review helpful? Yes 1
Caleb F, Manager at Omni Providence Hotel, responded to this review

Thank you for your feedback from your recent trip to Providence. We are glad to hear that you were provided with great accommodations and friendly service. We hope to see you again in the future. More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Pros: downtown location, connected to convention center and Providence Place Cons: very busy, decor needs updating, weird access from pool to fitness center Positive experience: very friendly and helpful front desk staff, willing to refund me for a mistake I made on my reservation Negative experience: valet very hit or miss, some were very unfriendly and unhelpful; for example, I... More 

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Caleb F, Manager at Omni Providence Hotel, responded to this review

Thank you for rating us on TripAdvisor we appreciate your feedback. More 

Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you are looking for spacious accommodations in a modern hotel close to the convention center, lots of restaurants and other locations in the city center, the Omni is a great choice. It is connected by enclosed elevated walkways to the inner city mall and the convention center. And the hotel itself has restaurants, a coffee shop and the usual... More 

Was this review helpful? Yes
Caleb F, Manager at Omni Providence Hotel, responded to this review

Thank you for providing us with your feedback, we appreciate your recommendations. We hope to see you again in the future. More 

Rockford, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The bathroom and room smelled so clean. It was the cleanest smelling bathroom and room I have ever stayed in. I did not want to leave. The bed was fantastic. The people were very helpful and friendly.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Caleb F, Manager at Omni Providence Hotel, responded to this review

Thank you for your review on TripAdvisor. Cleanliness and friendliness are our top priorites and we love reading of the great experience you had. More 

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