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Hilton Providence

Certificate of Excellence
GreenLeadersSilver level
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21 Atwells Avenue, Providence, RI 02903
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1 room 1 guest
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Hilton Providence
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731 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairfield, Connecticut
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

When I first arrived, I was told I was Guest of the Day! I am a Hilton Honors member. I got free breakfast and a nice quiet room. The valet folks are great helped me find a restaurant. I used valet parking. the front desk woman went to extra lengths to mark on the map how to get to the... More 

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Providence, Rhode Island
1 review
5 of 5 stars Reviewed 3 days ago NEW

I often book at the Hilton Providence for business guests, but this was my first personal experience with the hotel. I did not personally stay in a room, but everyone in our block was satisfied. I booked a conference room for three days for company-wide meetings. Kristina Humphrey was our contact at the Hilton and she was very accommodating and... More 

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Miami, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I recently were called to Providence to care after her hospitalized father. The plans were made on hours notice and the stay became extended as his condition worsened. The hotel staff was unbelievably accomodating, courteous and caring; even sending us flowers and a symapthy card at the end of our stay. I had to make short notice... More 

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DouglasKoenig, General Manager at Hilton Providence, responded to this review

Thank you again for sharing. We are pleased to hear that we could turn around a sad situation for you! More 

Miami, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I were called to Providence to care after her father who was hospitalized. The stay became extended as his condition worsened. The hotel staff was unbelievably cooperative and kind sending us a sympathy card and flowers to the room at the end of our stay. They accomodated us on very short notice to have family rooms located... More 

Review collected in partnership with Hilton Hotels & Resorts

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DouglasKoenig, General Manager at Hilton Providence, responded to this review

Thank you for sharing. We are sorry that you were in town for unfortunate reasons, however we are humbled to hear that we were able to make your time a little brighter. More 

Orlando, Florida
Level Contributor
65 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for just 1 night and did the echeck-in feature prior to arriving. My friend and her son were also traveling and she had called the hotel to add an amenity to her room and had requested, on my behalf, to move my room so our 2 rooms could be connecting. The girl on the phone verified that would... More 

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DouglasKoenig, General Manager at Hilton Providence, responded to this review

Thanks for taking the time to share your experience. We are sorry that the room you requested was not available due to a guest extending their stay. It is great to hear you enjoyed the staff but we are sorry that it did not go as well as hoped. We hope to have the opportunity to host you again. More 

north carolina
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I arrived and the bellman was very helpful opening the door and letting us know it would easier than trying to get our bags through the Turning door. The front desk person I can't remember her name checked me in was awesome. She walked me through everything and even let me know where things were and the best place to... More 

Was this review helpful? Yes
DouglasKoenig, General Manager at Hilton Providence, responded to this review

We are so happy to hear that we were able to make your experience memorable in all different areas of our hotel. We hope to be able to host you again in the future! More 

grosse pointe, mi, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Staff, in all capacities, very friendly, helpful, gracious, and caring. Loved super clean room, etc. Only thing that "bothered" me was street concert one late evening preventing sleep. I was on the 11 th floor but could still hear "boom, boom", etc.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
DouglasKoenig, General Manager at Hilton Providence, responded to this review

Thank you for the 5 star review! We are sorry to hear that you were disturbed by the sounds in the city. We are pleased that everything else about your stay exceeded your expectations! More 

Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have never felt more welcome. Upon our arrival at approximately 6 pm on a Saturday we were warmly greeted by Nicole C at the lobby desk who went above and WAY BEYOND to make us feel comfortable and special. First she gave us the highest floor available within the priceline block and put us very close to the elevator... More 

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DouglasKoenig, General Manager at Hilton Providence, responded to this review

Thank you for such a detailed review of your stay! We are so happy to hear that Nicole went above and beyond to make your stay with us memorable. Our made-to-order omelet station is always a guests' favorite and we are pleased to hear that Dan made you a great breakfast! We hope to be able to host you again! More 

Bethlehem, United States
1 review
5 of 5 stars Reviewed 1 week ago

When traveling for business or pleasure, the Hilton chain of hotels is an excellent choice. The staff is pleasing and accommodating, the restaurant and bar is enjoyable and delicious . The location of the hotel made my stay convenient for both my travel to work and after-work activities.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
DouglasKoenig, General Manager at Hilton Providence, responded to this review

Thank you for the 5 star review! We are happy to hear that you enjoyed your stay with us! More 

London, United Kingdom
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights. Room was very clean and had everything I needed, the wifi was also reliable. Is about a 20 minute walk for the train station (all uphill) but it was $4.90 for an uber. Is also handy for Providence place mall and little Italy on the other side of the highway. Wouldn't hesitate to stay again.

Was this review helpful? Yes
DouglasKoenig, General Manager at Hilton Providence, responded to this review

We are happy to hear that you were able to take advantage of our convenient location. Thank you for sharing and we hope to see you again soon! More 

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