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Hilton Providence

Ranked #7 of 12 Hotels in Providence
Certificate of Excellence
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21 Atwells Avenue, Providence, RI 02903
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    585 reviews from our community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (75)
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    Limerick, United States
    1 review
    5 of 5 stars Reviewed yesterday NEW

    We all know Hilton is a great brand; but, some Hilton properties are better than others. This hotel is right in the middle of Times Square in NYC. The location is perfect and the rooms are very nice. The staff are all very helpful and willing to make your stay the best it can be.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Senior Reviewer
    9 reviews 9 reviews
    5 hotel reviews
    3 helpful votes 3 helpful votes
    5 of 5 stars Reviewed 3 days ago NEW via mobile

    Centrally located, impeccable service, value, comfortable, good food in Schullahs and we will definitely return there and recommend it to our friends‼️ The vallet and concierge service Parallel any 5 star hotel that we've stayed at‼️

    Was this review helpful? Yes
    1 review
    4 of 5 stars Reviewed 4 days ago NEW

    My room was always prefect with Diana from housekeeping keeping that way. Kat the counter person was great also, always meet you with a smile and took care of my needs and made sure the following week stay was setup to meet my needs. Close to a lot of different Restaurants in walking distance.

    Was this review helpful? Yes
    Cranberry Township, Pennsylvania
    Senior Contributor
    33 reviews 33 reviews
    9 hotel reviews
    11 helpful votes 11 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Haven't stayed here in a couple of years. Lobby and basic hotel remains a clean nice place with smiling, ready to serve staff. Parking was free because the gate was not working!!! When the weather is nice, you can walk all over downtown and over to Federal Hill, but not this stay. Way too cold and too much snow. Not... More 

    Was this review helpful? Yes
    douglas_koenig, General Manager at Hilton Providence, responded to this review

    Thank you for sharing your experience. We have a had a cold and snow filled winter but are looking forward to Spring. Thank you for the kind words about our staff. We strive for excellence in service and are pleased we met that expectation. We look forward to hosting you in the Spring! More 

    Revere, United States
    1 review
    5 of 5 stars Reviewed 2 weeks ago

    Very clean and everyone was so polite.. Willing to do anything to make my stay easy. Kids had a great time. Pool was a little cold but they loved it anyways.. in room service was fantastic.. Bell service was exceptional .. Had my car ready everytime I needed to leave the hotel.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    douglas_koenig, General Manager at Hilton Providence, responded to this review

    Thank you for sharing your experience. We are glad your kids enjoyed the heated pool. It is always enjoyable to read about a great experience. Thank you More 

    Wells, United States
    1 review
    5 of 5 stars Reviewed 2 weeks ago

    I had an excellent experience at the Providence Hilton. The staff was friendly and helpful. The breakfast was spectacular. I would definitely stay at this hotel again and will recommend it to my friends.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    douglas_koenig, General Manager at Hilton Providence, responded to this review

    We are glad you enjoyed your stay and thank you for sharing your experience with the Trip Advisor community. Thank you for your kind words. We look forward to hosting you again soon. More 

    Newtown, CT
    Top Contributor
    69 reviews 69 reviews
    10 hotel reviews
    16 helpful votes 16 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    We stayed for two nights and were very happy with the experience. The hotel included all of the amenities you would expect from a Hilton: clean comfortable rooms, well equipped fitness center, helpful staff. I particularly liked the location because it was an easy walk to downtown and to Federal Hill. The restaurant in the hotel, Shula's Grill, is also... More 

    Was this review helpful? Yes 1
    douglas_koenig, General Manager at Hilton Providence, responded to this review

    We are glad you enjoyed our hotel and location. Being the closest Full Service hotel to Federal Hill and the Dunkin Donuts Center makes us a very popular hotel. It is great to hear you dined in Shula's 347 and had a great experience. Thank you, and we look forward to hosting you again soon. More 

    Syracuse, New York
    1 review
    2 helpful votes 2 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    My colleague and I drove 7 hours to Hilton Providence in snowy conditions only to find that the restaurant had closed early. At 10:30 p.m. in a snow storm options were limited. When he heard our predicament, the Restaurant Manager, Joe Vita, opened the kitchen and sent up delicious meals. We dined at Shula ' s the following night and... More 

    Was this review helpful? Yes 2
    douglas_koenig, General Manager at Hilton Providence, responded to this review

    Thank you for the kind words about Joe. We strive for excellence in service and are glad to hear we met that expectation. Thank you for the feedback on Shula's 347 as well. The signature steaks are the best money can buy in Downtown Providence. Thank you, and we look forward to being your host again soon. More 

    London, United Kingdom
    1 review
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed 4 weeks ago

    Staying here for 5 nights from the UK - in snow conditions you wouldn't find up the Matterhorn. Last evening I watched the Super Bowl in their Shula's 347 bar and restaurant. A really excellent time watching the game in a great atmosphere. All the staff make the place so great. I cannot write highly enough about their professionalism and... More 

    Was this review helpful? Yes 1
    douglas_koenig, General Manager at Hilton Providence, responded to this review

    We are glad you enjoyed your stay with us. We are also happy to her you enjoyed our 1/2 price appetizers and 1/2 price drafts during the Superbowl. The 1/2 price apps and 1/2 price drafts were so popular during the football season we decided to extend it for the rest of 2015! We look forward to hosting you again... More 

    Sudbury, United States
    1 review
    5 of 5 stars Reviewed 4 weeks ago

    Attending a concert after a blizzard is a challenge in itself but my overnight stay at the Hilton made my choice easier and one of GREAT satisfaction. I highly recommend staying at this Hilton. The employees were helpful at all times and I felt welcomed despite the frigid air outside.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes 1
    douglas_koenig, General Manager at Hilton Providence, responded to this review

    It is great to hear the staff took good care of you. We sure did get a lot of snow but are glad the concert still took place....we heard the concert was outstanding! We enjoyed taking care of all of our guest throughout the storm and those attending the concert next door. We look forward to hosting you again soon.... More 

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    Additional Information about Hilton Providence

    Address: 21 Atwells Avenue, Providence, RI 02903
    Phone Number:
    Location: United States > Rhode Island > Providence > Downtown Providence
    Price Range (Based on Average Rates): $$
    Hotel Class:3.5 star — Hilton Providence 3.5*
    Number of rooms: 274
    Reservation Options:
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    Also Known As:
    Hilton Providence Hotel Providence
    Hilton Hotel Providence
    Providence Hilton Hotel
    Hotel Style:
    #1 Family Hotel in Providence
    #2 Green Hotel in Providence
    #6 Business Hotel in Providence
    #7 Romantic Hotel in Providence

    78 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    GreenLeadersSilver level
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Room types
    • Non-Smoking Rooms
    • Suites
    • Reduced mobility rooms
    In your room
    • Air Conditioning
    Internet
    • Free Internet
    • Public Wifi
    • Free High Speed Internet ( WiFi )
    • Paid Wifi
    • Paid Internet
    Services
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Shuttle Bus Service
    Official Description (provided by the hotel)
    Our Hilton hotel is located in downtown Providence, Rhode Island. Enjoy the close proximity to Historic Federal Hill, Rhode Island Convention Center, and Providence Place Mall. Our Rosemoor Ballroom is the perfect setting for your upcoming wedding or event. Enjoy and explore Providence with ease during your stay at our hotel in Providence. ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Hilton Providence staff and other travelers.
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    Questions? Get answers from Hilton Providence staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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