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All 12 Providence hotels

Hilton Providence

3.5 of 5 Hotel   |   21 Atwells Avenue, Providence, RI 02903 (Downtown Providence)
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73%
Ranked #6 of 12 hotels in Providence
Certificate of Excellence 2013
A recent review
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395 people have reviewed this hotel

Traveler rating
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    81
    33
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is a good choice for a hotel if you want to be near the Dunkin Donuts Center, Providence Mall, or Federal Hill. The rooms are not huge, but the are clean and quiet. The staff is accommodating and the onsite restaurant has a good breakfast buffet. Usually has a nice manager's reception one night during the week with drinks... More

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Savannah, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

We only stayed one night but found the hotel very clean and accommodating . It was in walking distance to Providence place and the venue we were going to. Would definitely stay again for attending local events when you just don't want to drive home.

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Richmond
Top Contributor
95 reviews 95 reviews
40 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed one night for business. This is a perfectly acceptable hotel. It is not the most convenient location in downtown, but the price was right and I had a car. The room was standard, clean and functional. The bathroom was in good condition. There is a Shula's 347 onsite for dining. It is fairly standard fare but I thought the... More

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douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you for sharing your experience. We are disappointed to hear that the location of the hotel was not convenient for you. Our location next to the Dunkin Donuts Center, Rhode Island Convention Center, and just a couple blocks from Federal Hill makes the Hilton a very popluar hotel. We are glad you found the room to be clean and... More

Medford, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was very clean and the staff members were very kind. It was a busy weekend so we had our car valet which was a great option to have. Breakfast was delicious! The location was also convenient.

Review collected in partnership with Hilton Hotels & Resorts

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douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you for your kidns words about the staff and hotel. It is great to hear you were able to join us for our award winning breakfast buffet in Shula's. The made to order Omelet and Waffle station on top of our wide array of breakfast breads, fruits, jusices, and more make it one of the best buffets in Downtown.... More

Providence, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotels location in the city makes for easy access to the downtown areas. The staff could not have been more helpful. Check-in and out were a breeze. The room was clean and well maintained. The valet and shuttle staff were very helpful and courteous. Thanks to all the staff for a pleasant stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you for your positvie comments about our service. Our staff strives for excellence in service and we are pleased we met that expectation. Our location and service is what makes the Hilton Providence a popular hotel. Located within walking distance to Federal Hill, next door to the Dunkin Donuts Center and Rhode Island Convention Center puts the hotel in... More

webster, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Have stayed several times in this hotel. However the noise and lack of security to resolve the issue was absolulty unaceptable! Easy check in and check out, clean and convenient. Good hotel if you have no issues, but if things are not smooth, they have a hard time handing it!

Review collected in partnership with Hilton Hotels & Resorts

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douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you for sharing your experience. We are pleased to hear you have had many wonderful stays at the Hilton Providence. The hotel does have overnight secuirty on duty seven nights a week. During your stay we had a few groups staying with us, and unfortunately one of the groups attendees were disrespecting the stay of our guest. When this... More

Hartford, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is everything that I have come to expect from a Hilton. The service was very friendly and the hotel clean. The restaurant was excellent. Location of this hotel is perfect, very close to Federal Hill, Providence Place and easy walking distance to the River Walk.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you and it is great to hear that you enjoyed your stay. As a Diamond Member you travel quite frequently and the feedback is very valuable to us. The staff enjoys taking care of our guest and they know how loyal you are to the Hilton brand. We look forward to hosting you again soon, and thank you again... More

silver spring, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good hotel, extremely friendly safe. They really take care of you. The Diamond experience was great. The breakfast manager was very good, friendly. Good location downtown. Near restaurants and theater Breakfast was good, they had healthy options. I enjoyed the shuttle service to train station.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you for your posting and we appreciate the kind words about the staff. We are glad you enjoyed the hotel and service! We look forwward to hosting you agian soon. More

Top Contributor
331 reviews 331 reviews
133 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was ok. The location is ok. The room itself was average size. Some bulky furniture with a nice wide window seat. However when it is cold outside the window seat which is of granite is colder. I would have rather to take the lounge chair out and put some cushions on the widow seat. Nice bright window with... More

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douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you for sharing your expereince. While dissapointed to hear your stay has been just ok so far we hope that you enjoy the remainder of the time you are with us. If there is anything we can do to accommodate you please contact us directly as we want you to leave with a great impression of the hotel and... More

Storrs, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is quite central, between the downtown and Federal Hill. Stayed one night. The room was large, well equipped, and clear. The breakfast was included, the buffet was comprehensive, and the restaurant staff is very friendly. Parking is very convenient, either self or valet. Upon arrival around 4pm the check-in was unmanned and it took quite a few minutes... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
douglas_koenig, General Manager at Hilton Providence, responded to this review

Thank you for taking the time to post your experience. It is great to hear you enjoyed the hotel location, rooms, and convenient parking. We appreciate your kinds words about our breakfast and staff. Your experience upon arrival was definitlely the exception rather than the rule. We strive for service excellence, and staff our Front Desk 24 hours a day.... More

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Additional Information about Hilton Providence

Also Known As:
Hilton Providence Hotel Providence
Hilton Providence Hotel
Hilton Hotel Providence
Providence Hilton Hotel
Providence Hilton
Address: 21 Atwells Avenue, Providence, RI 02903
Phone Number:
Location: United States > Rhode Island > Providence > Downtown Providence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Providence
#6 Business Hotel in Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Providence 3.5*
Official Description (provided by the hotel):
Our Hilton hotel is located in downtown Providence, Rhode Island. Enjoy the close proximity to Historic Federal Hill, Rhode Island Convention Center, and Providence Place Mall. Our Rosemoor Ballroom is the perfect setting for your upcoming wedding or event. Enjoy and explore Providence with ease during your stay at our hotel in Providence. ... more   less 
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