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All 13 Providence hotels

Hilton Providence

3.5 of 5 Hotel   |   21 Atwells Avenue, Providence, RI 02903 (Downtown Providence)
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71%
Ranked #8 of 13 hotels in Providence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Debra S Ronkonkoma, New York
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438 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Ronkonkoma, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stay at the Hilton in Providence whenever I am in town for business, I have always found the staff pleasant and the staff in the restaurant go out of their way to make sure their guest are happy and appreciated, whether I travel by myself, family or co-workers I always feel as if I get special treatment.

Was this review helpful? Yes
Norfolk, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hilton Providence = AWESOME! We had a fantastic 6 night stay at the Hilton Providence! Kara at the front desk has GREAT customer service skills and was friendly, cheerful & welcoming every time we saw her. Rita in housekeeping was AMAZING, personable and attentive to our needs. Every department and team member within this hotel was on point and it... More

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Staten Island, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family and I visited Providence for a weekend to celebrate my daughter's 30th birthday. We had a wonderful time and the Hilton made our stay that much better. It's location in downtown Providence is perfectly within walking distance of all the restaurants and bars. The rooms were clean and adequate and the staff was phenomenally friendly. I would stay... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel staff was friendly. Walking distance to Federal restaurants. Shulas bar had good service and drinks; However, the breakfast Buffett was nothing to rave about. If your looking for a nice place to stay in walking distance, this would be a good choice.

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douglas_koenig, General Manager at Hilton Providence, responded to this review

We appreciate you posting about your recent visit. I'm happy to see you were able to take advantage of the many things we have to offer at the hotel as well as within a short walking distance. Hopefully we will see you back again soon. Thanks so much! More

Atlanta
Top Contributor
92 reviews 92 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

I've read several of the reviews about this hotel. I had a very good experience. Yes it is a convention hotel next to a large convention center! But my experience was excellent. The frond door staff great! The restaurant and bar, very good While there the conference center was hosting a youth dance competition .. But at the end of... More

Was this review helpful? Yes 1
douglas_koenig, General Manager at Hilton Providence, responded to this review

Thanks so much for your review and I am glad to see you enjoyed your stay with us. Your comments about our staff are much appreciated and I will be sure to pass them on. We look forward to welcoming you back soon! More

Fulton, United States
1 review
1 of 5 stars Reviewed 1 week ago

Stay somewhere else! Overpriced, cheap looking rooms. No in room amenities. Great dining nearby, but eat all of your food, no refrigerators in the rooms if you have leftovers. No free wifi, apparently Hilton hasn't received the message that wifi is free at 90% of the hotels in America! Same breakfast as the Hampton Inn, the difference, $18.95 here! There... More

Review collected in partnership with Hilton Hotels & Resorts

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Wilmington, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

staid at the Hilton, very convenience, good service, the group Dobbie Brothers staid there that week end we got to meet them, the restaurant is good, the parking is a little pricy since at cross the way is a cheap parking lot, but it is okay, we staid over 2 nights, the forgot to make our bed, we come back... More

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douglas_koenig, General Manager at Hilton Providence, responded to this review

Thanks so much fro your review and I was pleased to see you had a great experience! Even got to meet the band! We appreciate the compliments and look forward to your return later this month. Thank you again for sharing! More

Cape Cod, Mass
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stay away!! This Hotel, while very clean, dose not make one feel secure. The resteraunt and bar are great, but it doesn't make up for the discomfort felt by the "ladies" working on the floors. The hotel is just not worth the problems you have to deal with.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
douglas_koenig, General Manager at Hilton Providence, responded to this review

We take these comments very seriously and I can assure you that we have communicated this to our hotel security team. I do believe that this was an isolated incident as our staff is very diligent in promoting the safety and comfort of our guests. If you wish to further discuss this, please do feel free to contact me directly.... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Lets start with the $25 a night to park at the hotel parking, the out of service entrance door, the bad attitude of the custermer service (Doorman and staff), the $10 fee for Wifi, the out of service pool and what can only be discribe as poor to no communication skills of the front desk staff. My stay at this... More

Was this review helpful? Yes 1
douglas_koenig, General Manager at Hilton Providence, responded to this review

We are very sorry your recent stay with us was unsatisfactory and would invite you to contact us directly if you prefer to personally discuss the issues you encountered. We take every review seriously and will be addressing your concerns with our staff. Thank you for posting. More

Brecksville, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Providence Hilton was my home away from home for 9 months during 2013. I can't say enough about the staff at this hotel. Front desk staff greeted me by name each morning and evening. Josh and Joe are the best. My favorite room was prepared and waiting for me each week. Restaurant staff was friendly, efficient and prompt with... More

Was this review helpful? Yes 1
douglas_koenig, General Manager at Hilton Providence, responded to this review

We appreciate your review and I'm glad we were able to make the Hilton your home away from home for so long. Thank you for recognizing Josh and Joe and I'll be sure to pass on your compliments to them and the rest of the staff. Just remember you always have a place to come back to in Providence. Thanks... More

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Additional Information about Hilton Providence

Address: 21 Atwells Avenue, Providence, RI 02903
Phone Number:
Location: United States > Rhode Island > Providence > Downtown Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Providence 3.5*
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Also Known As:
Hilton Providence Hotel Providence
Hilton Hotel Providence
Providence Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Providence #8 Business Hotel in Providence
Hotel Class
Official Description (provided by the hotel)
Our Hilton hotel is located in downtown Providence, Rhode Island. Enjoy the close proximity to Historic Federal Hill, Rhode Island Convention Center, and Providence Place Mall. Our Rosemoor Ballroom is the perfect setting for your upcoming wedding or event. Enjoy and explore Providence with ease during your stay at our hotel in Providence. ... more   less 
Number of rooms
274

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