While the hotel and room itself was of Hilton quality..Being a frequent guest and Hilton Honors member---I was pretty disappointed with the level of service to the paying guests. While using the gym, I wanted to shower then use the pool but couldnt because there were no less than 28 people (mostly kids) in there having a party (complete with... More

I've stayed at this hotel a total of 10 nights over the last 3years - most recently last weekend. Basically, it's a vanilla downtown Hilton with all of the perks and amenities that you'd expect including a good indoor pool, a full gym and a Starbucks. But, what sets them apart is that every time I've stayed, the service has... More

We stayed for one night to attend a cheering competition. The proximity to the Convention Center is great--a two minute walk, at most. The hotel was clean and my girls enjoyed the pool. The men at the parking desk were pleasant and the women at the front desk wished my girls good luck several times. Our room was very nice... More

Stayed last week and this is a nice hotel. Door man greeted us as we arrived, room was clean and updated. I walked behind hotel and convention center (5 minute walk) to the Mall which was Huge! There is a IMAX and movie theater which I saw a movie and visited the food court. Walked back to hotel and was... More

Perfect location for someone wanting to get the most out of what Providence has to offer. Easy walking distance to Federal Hill, Downtown, Brown University. Plenty of interesting places to spend time, especially when the weather is nice. Hotel staff are very friendly. Rooms are spotless. They have some kind of funky punch in the lobby that sounds bad but... More

We stayed 2 nites in April 2012 for my son's basketball tournament and to visit another son at an area college. As others have mentioned, its all about location. Several colleges are nearby and there is easy on/easy off access to I-95. Easy walk to restaurants, The Dunk Center, and very large indoor mall. Ask at the desk for discount... More

Hilton's finest assets are its locations and personnel. I was able to get to every location and get 2 great days of bicycling in to ease the pressures of work. It was one tank of gas to a pleasant clean city.

A friendly reception staff. Easy self parking. Very convenient location to Federal Hill (Little Italy) restaurants, as well as downtown restaurants and Trinity Theater. A short drive to Brown U and RISD. Breakfast buffet had a good selection and a friendly cook at the egg station.

This hotel lives up to the Hilton high standards. The Hotel is beautiful and the staff is very helpful and friendly. It is ideally located to the convention center and Federal hill and the Providence mall. All of Providence is within an easy walk and there is much to explore. There is a Starbucks and a restaurant on the premises,... More