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All 12 Providence hotels »

Hilton Providence

3.5 of 5
21 Atwells Ave, Providence, RI 02903
Hotel amenities
Hilton Providence
Ranked #6 of 12 hotels in Providence
4.0 of 5 stars 164 Reviews
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164 reviews from our community

What travelers say about this hotel
  • Federal Hill(9)
  • Dunkin Donuts Center(5)
  • Very clean(4)
  • Front desk staff(4)
  • Holiday inn(3)
  • Good location(3)
  • Valet parking(3)
Traveler rating
    42
    60
    37
    20
    5
Only show reviews for Family (28) | Couples (56) | Business (51)
Date Rating
Bristol, Rhode Island
Senior Contributor
39 reviews 39 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

This is not typical hilton, no lounge, no suites. More of an up scale hampton... Great team of people from valet, front desk, to restaurant to housekeeping. We ended staying 2 weeks plus and did not move to an extended stay because they brought us a fridge and microwave. Parking is a bit pricey, but close to federal hill and... More

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Kansas City, Missouri
Senior Contributor
29 reviews 29 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 12, 2012
3
people found this review helpful

While the hotel and room itself was of Hilton quality..Being a frequent guest and Hilton Honors member---I was pretty disappointed with the level of service to the paying guests. While using the gym, I wanted to shower then use the pool but couldnt because there were no less than 28 people (mostly kids) in there having a party (complete with... More

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Doug Koenig, General Manager at Hilton Providence, responded to this review
May 15, 2012

Trip Advisor Readers: If you have taken the time to read many of our reviews I am confident that you will see that our location, and service are two of our successes. I want to share with you the details of what transpired, as this was actually a family member of a Hilton employee trying to go above and beyond... More

NYC
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 11, 2012

I've stayed at this hotel a total of 10 nights over the last 3years - most recently last weekend. Basically, it's a vanilla downtown Hilton with all of the perks and amenities that you'd expect including a good indoor pool, a full gym and a Starbucks. But, what sets them apart is that every time I've stayed, the service has... More

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Doug Koenig, General Manager at Hilton Providence, responded to this review
May 14, 2012

Thank you for sharing your comments regarding your recent stay at the Hilton Providence. We strive for excellence in service, and are pelased to hear we have met that expectation throughout each of your stays with us. Thanks again, look forward to hosting you again soon. More

Marlborough, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2012
1
person found this review helpful

We stayed for one night to attend a cheering competition. The proximity to the Convention Center is great--a two minute walk, at most. The hotel was clean and my girls enjoyed the pool. The men at the parking desk were pleasant and the women at the front desk wished my girls good luck several times. Our room was very nice... More

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Doug Koenig, General Manager at Hilton Providence, responded to this review
May 14, 2012

Thank you for your kind words. I am sure your daughter was thrilled that Evan was able to locate her blanket. We look forward to hosting you and your daughters during the next Cheerleading competition. Thanks again, More

Conway, Arkansas
Top Contributor
80 reviews 80 reviews
Reviews in 34 cities Reviews in 34 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 3, 2012

Stayed last week and this is a nice hotel. Door man greeted us as we arrived, room was clean and updated. I walked behind hotel and convention center (5 minute walk) to the Mall which was Huge! There is a IMAX and movie theater which I saw a movie and visited the food court. Walked back to hotel and was... More

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Doug Koenig, General Manager at Hilton Providence, responded to this review
May 7, 2012

Thank you for taking the time to share your recent experience at the Hilton Providence. We are pleased to hear you enjoyed your stay. We look forward to hosting you again soon! More

Indiana
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 2, 2012

Perfect location for someone wanting to get the most out of what Providence has to offer. Easy walking distance to Federal Hill, Downtown, Brown University. Plenty of interesting places to spend time, especially when the weather is nice. Hotel staff are very friendly. Rooms are spotless. They have some kind of funky punch in the lobby that sounds bad but... More

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Doug Koenig, General Manager at Hilton Providence, responded to this review
May 7, 2012

Thank you for your kind words regarding the hotel, and the staff. The complimentary beverage we provide in the lobby is infused water. Our Chef's selection of fresh fruit (local, when in season) is combined with Natural Spring water resulting in one of the most refreshing drinks. Thanks again, and we look forward to hosting you again soon! More

new jersey
Senior Contributor
40 reviews 40 reviews
Reviews in 23 cities Reviews in 23 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 30, 2012

We stayed 2 nites in April 2012 for my son's basketball tournament and to visit another son at an area college. As others have mentioned, its all about location. Several colleges are nearby and there is easy on/easy off access to I-95. Easy walk to restaurants, The Dunk Center, and very large indoor mall. Ask at the desk for discount... More

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Doug Koenig, General Manager at Hilton Providence, responded to this review
May 7, 2012

Thank you for your feedback. We are glad you enjoyed your stay! Our location, and superior service are two items that are continously recognized by many of our guest. We hope your son chooses to attend one of the great colleges in RI, and look forward to having you stay with us again soon. More

south jersey
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 23, 2012

Hilton's finest assets are its locations and personnel. I was able to get to every location and get 2 great days of bicycling in to ease the pressures of work. It was one tank of gas to a pleasant clean city.

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Doug Koenig, General Manager at Hilton Providence, responded to this review
April 25, 2012

Sounds like you came to Providence while we were enjoying the 80+ degree weather. It is a great City for business and pleasure. I am glad to hear you enjoyed the hotel and staff. We look forward to having you come back again soon - more beautiful weather for Providence will be on its way for you to enjoy another... More

New York City, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 23, 2012

A friendly reception staff. Easy self parking. Very convenient location to Federal Hill (Little Italy) restaurants, as well as downtown restaurants and Trinity Theater. A short drive to Brown U and RISD. Breakfast buffet had a good selection and a friendly cook at the egg station.

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Doug Koenig, General Manager at Hilton Providence, responded to this review
April 25, 2012

Thank you for sharing your recent experience. It is great to hear that you enjoyed our location, service, and our award winning breakfast buffet! We look forward to hosting you again in the future. More

Brooklyn, NY
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2012

This hotel lives up to the Hilton high standards. The Hotel is beautiful and the staff is very helpful and friendly. It is ideally located to the convention center and Federal hill and the Providence mall. All of Providence is within an easy walk and there is much to explore. There is a Starbucks and a restaurant on the premises,... More

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Doug Koenig, General Manager at Hilton Providence, responded to this review
April 23, 2012

Thank you for sharing your experience! We are pleased that our location, and service continues to be a hit for so many of the Trip Advisor reviews. Thank you for giving us a "Highly Recommend", and we look forward to your retrurn visit to the Hilton Providence. More

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Additional Information about Hilton Providence

  • Hilton Hotel Providence
  • Providence Hilton Hotel
  • Providence Hilton
Address: 21 Atwells Ave, Providence, RI 02903
Price Range: $$

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