Traveling to Providence RI for an overnight business trip with 3 others. This hotel was booked for us. While approaching the exit saw signs that our exit #3 was closed due to construction. Went one exit past called hotel got rerouted and arrived. Drove into what appeared to be an alley for the entrance. Check in went fine, rooms are... more

Have you ever wanted to pitch a tent in the medium of a highway for the night? Well, that's pretty much what staying at this hotel is like. There is a highway not more than 50 yards outside the window and I couldn't fall asleep at all. The room was fine overall, but the lack of sound-proof windows and a... more

We stayed in for one night in October 2007. The directions we had required us to drive through town, which was a bit stressful given it was rush hour. We managed to take a wrong turn but did find the hotel relatively easily. There was a shuttle bus into town but we decided to walk in, through Brown University Campus... more

My wife and I stayed here for one night before flying out in the morning, from our trip to Boston. The room was on the sixth floor with a nice view of the harbor to the south. There was a lot of road construction in the area, so access was a bit difficult, but that is not the fault of... more

I just came back from a trip to Providence to visit my daughter for Parent's Day. I booked this hotel through Priceline for $80 and was really happy (since we paid much more than that last year for a B&B that was 15 miles away). However, I got a bit concerned after reading the relatively bad reviews for the hotel... more

My daughter and I planned a college visit to Providence. We called Brown University and were given the name of this hotel. In spite of the previous warnings on Tripadvisor we stayed there based on this recommendation. In general our stay at the property was unpleasant and substandard. Front desk: understaffed, disorganized, chaotic, frequently had long lines. Rooms: Small, dark,... more

A lot of construction on roads surrounding hotel. Hotel hallways were dirty and noisy. Had numerous problems which I discussed with front desk. Hotel did nothing to address my concerns (air conditioning weak at night, telephone in room did not work. sink faucet had hot water on right side instead of left. previous guest had set alarm and housekeeping did... more

This hotel has beautiful rooms for a decent price and is close by to the Brown University campus. The positives end there, unfortunately. The staff is quite incompetent and clearly has no forms of communication with each other. The check-in, stay, and check-out was quite disastrous, I ended up filing 7 different complaints while I was there and was overcharged... more

The worst hotel I have ever stayed at in the US, in 30 years of travelling in and around the country. Rude, unhelpful staff, with open warfare between check-in desk and housekeeping. Reception area crowded at 4pm with guests waiting for rooms to become available (advertised check-in time in 3pm). No management on duty over the 3 days of Labor... more